[Resolved] Reliance Communications — Reliance plan changed without any information | |
My number is [protected] My name is ajay pokhriyal I am using a reliance cdma postpaid dongle (Broadband) which now known as 4g. When i have purchased this device the plan was ncplus5gbul_599 but when the reliance company shutdown the cdma network they have provide gsm of reliance 4g and told me that the your plan will be same, after that my device was disconnected for more than 1 month due to 4g upgradation. But the plan was change to volume.4g_1100_5gb.5gb without informing me. The company has changes the plan without informing me. The customer is using this plan due to his old plan which is provided by the reliance company but without customer consent or permission the plan has been changed If a customer is using postpaid plan he has right to take permission or information of any plan changes Kindly request reliance company to provide me my old plan and take complain as priority and provide me my resolution. Was this information helpful? | |
May 12, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Ajay, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |
 5 Comments | |
Comments
They are doing this fraud to everyone. I have deactivated the netconnect number [protected] on 18th june 2016 and confirmed the deactivation by calling the customer care (call recording available). On 29th july 2016, i got a bill for the same number. The customer care people will disconnect the line when we call & billing section will call us daily for paying the bill generated after deactivation. The real cheating fraud company.
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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