[Resolved] Reliance Communications — Reliance wi pod billing without providing service | |||
For my reliance wipod (now wipod 4g|lte) last billing period (24th june to 24th july) service was not provided completely due to 3g to 4g upgrade. i got service only for 5-6 days in that billing period, but now they have sent the invoice asking to pay the full bill for the entire month were they didn't provide service. now they are calling me asking to pay bill. the people who called me also agreed there was service interruption due to upgrade but they says still i have to pay bill. this is not the way a customer should be treated. ref. complaint number i raised for poor service:[protected] Was this information helpful? | |||
Sep 8, 2016 Complaint marked as Resolved Reliance has waved off some amount from the total bill amount Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Abraham, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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