[Resolved] Reliance Communications — Unwarranted Balance Deductions | |||
Respected Sir/Madam. I am Reliance Pre Paid Customer. My balance keep getting deducted in the name of services like VAS, Videostore, USSD, Shemaroo etc. None of which I Have activated ever. I have been facing this problem for more than a year now. Every time I talk to customer care (after trying their no. 100 times), they assure me that you will not face the problem again. And still here I am. They deduct Re 1, Rs. 2, Rs. 3, Rs. 5, for these services which even my handset do not support. Please I request you to take some measures. My number is +91-[protected] Thank You. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Reliance Communications,
I am writing again (with utmost pain) to inform you that the above mentioned complaint has been resolved yet and moreover my balance got deducted again not once but twice in the past 48 hours.
Thank You
Regards
Not so impressed Customer
I am writing again (with utmost pain) to inform you that the above mentioned complaint has been resolved yet and moreover my balance got deducted again not once but twice in the past 48 hours.
Thank You
Regards
Not so impressed Customer
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Reliance Communications,
Let me start with a comment"What telephonic conversation you are talking about". I didn't get any call from your side and I haven't spoke to your customer executive either. Moreover, I have been experiencing the same problem again for the past 3-4 days. My balance got deducted 3 times Re. 1 at each instance.
Please refrain posting the comments which are completely FALSE and MISLEADING to everyone.
Also, NO REASON TO CHEER
Thanks
Not so pleased customer.
Let me start with a comment"What telephonic conversation you are talking about". I didn't get any call from your side and I haven't spoke to your customer executive either. Moreover, I have been experiencing the same problem again for the past 3-4 days. My balance got deducted 3 times Re. 1 at each instance.
Please refrain posting the comments which are completely FALSE and MISLEADING to everyone.
Also, NO REASON TO CHEER
Thanks
Not so pleased customer.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications