[Resolved]  Reliance Communications — unwated deduction

Address:Morena, Madhya Pradesh

Sir i am Ajeet. my no. is [protected]. some previous days reliance gsm deduct my balance frequently. like as video store charges, shotformatsGSM, indiatimesVPak, ShemarooVP, and other type of VAS charge apply, but i am not subscribe any services. I have many time contact to customer care some time refunded my balance, but maximum time not refunded. I am last time call to customer care and customer care said that " Sir your complaint logged here and solve within 2 days." But till date not solve my problem, not refunded my balance, and continue deduct my balance. why?
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
My previous complaint SR no.[protected]. Again same issue generated. Reliance communication refunded my balance i am very happy that my balance returned, but same day deducted my huge balance and continue deducted my balance till date by different VAS charges. can you solve my problem or can you stopped worry type deduction?

ajeet
[protected]
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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