Reliance Digital Complaints & Reviews

I had purchased Panasonic AC and Safestab stabilizer from reliance digital store around 1 month before . While I have to replace AC because of compressor problem and they offered LG AC in exchange of that. Then after few days, stabilizer stopped working properly and on 1st Jun I contacted on Resq customer care no. And they assured me that one of their technician will visit within 72 hours, but despite of multiple calls and request, none of...

This is to inform that i purchased split inverter ac from infinity mall store, malad west, vide your invoice no. Xxxxx dt. 28.05.2019. Full payment done upfront at your store by credit card for rs. Xxxxxx

I was shocked to see a altogether different model than what i had chose, approved and paid for.

No solution even after 7 days...

All calls to the store went to deaf ears and all. We got is assurance...

Dear sir/madam,

I have bought an air conditioner (Voltas) on friday (10.05.19) - bill no -[protected] and it was not fitted properly at my home. Due to that the gas tank got damaged and it spoiled completely. So that ac is not working for more than five days. Service person is telling it will take till two more days for rectifying the faults. How long should i wait for this issue?? It doesn't make any sense for buying...

We have purchased sony 65 uhd smart led tv 65x7500f (Display)

! St of all we faced a very tuff situation at payment counter, the person on counter was not competent to communicate, he was dictating the things in a manner, that we are buying something by doing something wrong. The matter was related to gst. The documents he was asking were never demanded by any dealer earlier. When we provided copy of gst certificate, he was not...

Ear Sir/ Maam, This is regarding my Panasonic AC, purchased from Reliance Digital, Barasat at dated 05/03/2018. Model no - CU-US18SKY-1, Serial No- [protected], registered mobile no - [protected]. i have also bought additional 2 yrs warranty of the same. the AC started malfunctioning after two weeks from the date of installation, service had been provided instantly from reliance deigital, they inspected the whole thing and declared, that the...

One year ago I brought An AC (panasonic, split ) from Reliance Digital, Barasat . My registered mobile no is - [protected]. About two weeks later from the date of purchase My AC started malfunctioning. Operator came and told me that the refrigerant / gas was leaked out . They charged the gas again and again it goes out . Then I asked about a product replacement. They told me that the replacement was not an option rather they suggest me to...

श्री मान जी
मेने 4 अप्रैल को yearly सर्विस के लिए कॉल किया था पर कोई सर्विस करने नही आया सर्विस वाले का मेरे पास कॉल आया मेने उसको वापिस 3-4 बार कॉल भी किया था उसके किसी ऊपर के एम्प्लॉय...

I have raised a service request on 25th may 2019. I took the resq plan which has been suggested by the reliance digital staff while buying the product. Till now i have called 12 times to the customer care and spoke 2 times to the escalation managers. Each time when i call them the call duration will run for at least 20 to 30min with 15min on hold. One of the manager is mr. Kiran. Every time i am getting the same reply that the technician...

I purchased a loyd ac and a samsung smart tv from reliance digital at noida on 26.5.19 for rs. 57197 paying the full amount. The tems have not been delivered till date. As per the bill the item delivery date was 27.5.19. But till today it has not been delivered. I have contacted then over a dozen time. They say the bill was generated and got cancelled for two times during loading the items. On 26 they said items will be delivered next day....

I was offered movie tickets on buying s10 plus on 24 may, the guy messaged a code to some number and told me that i will receive a url to book tickets but i have not received it till now it's been 5 days already and now they are not entertaining my request when i am trying to call. They told me that there is some problem and they will call me as they have my number. I have not received any call. These people give false offers to you so that...

This is regarding my reliance cooler (Reconnect desert cooler-60ltr-rhdcg6001) repair complaint. Service request no. [protected]

I have requested for repair on 10-may-2019 by calling reliance customer care[protected]. On 12-may-2019, technician visited and suggested to replace "fan blade" and "swing motor" and collected rs. 800/- as advance. Promised me to replace the items in 2-3 days.

So, i waited till...

I bought the reliance reconnect air coolers (2 coolers) on 24th february 2019 in anticipation of the hot summer at the a s rao nagar outlet in hyderabad. They worked well for a month or so and stopped working. Thus, we started calling the customer service on the 10th of may 2019 (As it is still in warranty). We were always promised quick service / call backs regarding the update of the service but not a single phone call. Yesterday, i asked...

Ng tex print pvt. Ltd
Kavinagar
Ghaziabad-201001

26 may 2019

The customer care cell
Reliance electronics
Delhi&ncr region

Subject:inconvenience caused due to sale of defect product.

Dear sir/ma’am
I am lokesh goel (Owner of a business firm), yesterday only i purchased the laptop,
Model:hp15cc166tx/s (I7)
Which is a expensive...

I was watching a movie on my reliance reconnect led tv, and all of a suddenly, it stopped functioning. There was neither sound nor picture display.

Hence we called the reliance reconnect helpline[protected] on may 16, 2019 at 11:24am and requested for company technician for repair. The helpline person said that our request is registered and the technician would attend in 24-72 hours.

On may 20, 2019, mr....

On 05/11/18 we bought this 1 ton hitachi ac from reliance digital, viviana mall, thane. I also bought additional 2 yrs warranty from resq.
Now the problem is that it has been 6 months but we have not been able to use it properly even for a month in spite of the product warranty & resq warranty & what not.
The standard installation was done by reliance digital & we paid for additional copper pipe. Since it was winter time we...

This is to inform you that I have purchased 01 (32 inch)reconnect TV from reliance digital showroom ( Shipra Mall, Indirapuram, UP) on 24/02/19, but I was delivered a defective TV by reliance digital.
TV was not working properly since from the day it was purchased, screen of TV gets off automatically after few seconds when TV is switched on and we can only hear audio from the TV. Initially it was less but now it's happening every time...

मुझे किसी ने बताया था कि इंडेपेंडेंट टीवी पर बहुत बढ़िया पैक चल रहा हैं जिसमैं आपको 1999. का भुगतान करने पर आपको पाँच साल के लिये आपको फ़्री मैं एच॰डी॰ चैनल देखने को मिलेंगे...

Sir this is to bring your kind attention that i have purchased an lg ac of worth 46000 from reliance digital store located at sambalpur odisha they convinced me to buy an outdoor stand with this of worth 800 but they did not give me any bill telling that due to some system problem they are unable to generate the bill and they will deliver the outdoor stand at the time of ac delivery and will give the bill but later they give me an outdoor...

Hello, i purchased an air conditioner on february 8th
2019 and got it in installed on 12th march 2019. After the installation we used for 10days and then later it stopped working and later on calling for the customer service number provided on the bill. We called to that number no body lifted or responded to the call. Later on checking the complaints in the web. I mailed to [protected]@ril.com and they responded but the technicians...

I purchased a 1.5 ton reconnect ac from reliance store, guwahati on 15/05/2019. It was full payment purchase from my card with the delivery the next day. On 17/05/2019 i called the store as the ac was not delivered, they told me i have to wait a number of days as the ac was not in stock. I asked for a refund as why should i wait for it for days after making payment. The store manager told me they dont do refunds and i have to take gift vouchers...