Reliance Digital Complaints & Reviews

Sir this is to bring your kind attention that i have purchased an lg ac of worth 46000 from reliance digital store located at sambalpur odisha they convinced me to buy an outdoor stand with this of worth 800 but they did not give me any bill telling that due to some system problem they are unable to generate the bill and they will deliver the outdoor stand at the time of ac delivery and will give the bill but later they give me an outdoor...

Hello, i purchased an air conditioner on february 8th
2019 and got it in installed on 12th march 2019. After the installation we used for 10days and then later it stopped working and later on calling for the customer service number provided on the bill. We called to that number no body lifted or responded to the call. Later on checking the complaints in the web. I mailed to [protected]@ril.com and they responded but the technicians...

I purchased a 1.5 ton reconnect ac from reliance store, guwahati on 15/05/2019. It was full payment purchase from my card with the delivery the next day. On 17/05/2019 i called the store as the ac was not delivered, they told me i have to wait a number of days as the ac was not in stock. I asked for a refund as why should i wait for it for days after making payment. The store manager told me they dont do refunds and i have to take gift vouchers...

Sir, i purchased hp printer all in one but coloured cartage was not working. I told him to replace but sales man and store manager told me we hv only one peice. My younger son was in need due to his print outs. I and my elder son visited 5 times in your store. We requested them to give refund or change. They told we r going to zirakpur for printer. At last we recived at 10.30pm. My small kid was awake for his work. We tequested ur store manager...

If you don't have experts let me know or please refund so i can service for my end. Your guys never technically sound. I have to do request for ac gas refill.
Your guy said ac will not ac will not throw ice. Service not calling. How long it will take. What is your service. Totally waste of money please fix it and tell me when you install back. When we call customer care representative not raise the request to your service center. He...

I have log a ticket on 2nd may for cooling issue on toll free number[protected] & ticket no. Is [protected].
Technician visit at home & identify part issue but after that no one visit for repair it till a week.
After that i have raise the same case to toll free & he has escalated and log another ticket [protected] & told me that service team will call you.
I have received the call for my issue but no one come for resolve...

I had purchased samsung ac & got extended warranty.
Extended warranty contract number is [protected], which is purchased for product samsung sac 1.5t neo inv ar18kv5hatq tly, model number samsung sac 1.5t neo on 28.04.2016.

The extended warranty period is from 21.04.2019 to 20.04.2020.

The ac has become defective on 25 apr 19. Tried contacting the company. However could not get through.
On 29 apr...

I had selected samsung fully automatic wobble washing machine & sales man confirmed the same however when they shipped the product it was a 2 years old fuzzy logic model. This is unacceptable and i was asked to provide pictures of the same and the secunderabad branch is really poor in customer service as they are delaying the replacement as agreed. They are now waiting for email approval and the manager is on leave. Need to get this resolved....

It's been a week i bought daikin ac etkl50tv model and still i didn't get it installed which was promised to be installed in 2 days from the date of purchase. I have been following them up every day from last 5 days to this number [protected] and every single time they say "sir, installation team is on the way and job will be done by the evening". Today, i have asked when will you send the team exactly and stop fooling people by giving false/fake...

Hello my name is mohammed badarudduja hyderabad telangana recently i purchase the product lg xboom thunder speaker 1000w on 5th may 2019 igot delivered on 8th may 2019 from reliance digital in pvr icon mall hi tech city hyderabad from 8th may i registered complaint but they listening to the store salesmen in store by cheat the salesmen sold me the product in store there is cctv u can check there was a commitment i told the salesmen his name...

Dear sir
I went to with my family in reliance smart shop on[protected] evening 7:30pm shop address iyyapanthangal chennai 600056 tamilnadu

I am looking for tv in tcl brand no one can come explain me not giving proper details of that product.. It's ok. And then we finalized the tv 32 inch tcl android tv.. And standing on cash counter no one giving proper response in cash counter.. They are not looking for me. They are...

In 2015 we have had similar experience dealing with ac technicians, and this time (2019) this is even worse (Despite of we highlighting our previous experience at vashi reliance digital store)

1. On friday (10 may) we bought ac

2.ac delivered on 11 may (Saturday)

3. One person called nagendra called me to check on the drilling, i mentioned to him that there may be a need for 'core cutting' as its...

Hi team, i have purchased a sac whirlpool 1.5t from reliance digital alwar rajasthan branch, but yhe installation was in avery bad manner, also i have complaint about the remote not wotking but the resolution not come.
Over 2 weeks gone no resolution for this.
I need solutiin else i will ptocess further in consumer forum.

My name is deepak verma
Mobile no. [protected]
Purchased date 26april 2019...

I purchased my reliance reconnect 32 inch television on dated[protected] with 2 years warranty, as of now the display of the television was offed due to some unknown reasons, i should get service from reliance because it's under warranty but i am unable to get service from reliance service center, i lost my bill but i had warranty card with that the service center was refused to do service...

Dear sir, i am anil keswani from durg chattishgarh. I have purchased kent water purifier from reliance digital on dec 2018. The kent is not working since 2 months and no one from the service centre is helping us to get it repaired. They assured us that they will replace the kent and will provide us the replacement money but no action is taken since 2 months. We have also taken the warranty for 5 years. Kindly please resolve this issue or...

We have arranged lg ac innercoil replacement recently as per reliance service team suggestion and we have warranty to cover the service cost. Once service completed we are following up with reliance warranty department for reimbursement for more than one month. They said cheque has been processed and approved but we didn't receive the cheque or payment yet also not receiving proper response. So i would like to raise complaint.
br...

I bought water pureit from reliance digital madeenagud hyd in oct 2018. Still then though raised service request with customer care nothing happened as of 08 may 2019. Escalated so many times. No executive called and visited to do service. Simple sold and cheating is by telling we will do service. Worst customer support. When called aquaguard service, they said it is reliance responsible. By this oct 2019 it will complete one year with no...

I bought samsung smart tv from reliance digital stores in vizag 2 weeks back, the mechanic fixed it to wall, but the tv was not fixed properly, its getting tilted very easily.
I could see back side of tv its not been fixed properly.
I contacted the mechanic immediately but he didnt turn up.
Tried calling call centet but thr number isnt working.
Please help me to resolve this problem as early as possible....

Hi sir,

I would like to complain about reliance digital as i have made a purchase of bluestar ac from reliance retail limited which is in ulhasnagar 421003.
The ac was purchased on 19th march 2016 with extended warranty of two years from reliance resq. I have around 34, 000 for this ac. Now from 2016 around 4 to 5 times the gas got leaked and when ever these people came for repair they were not able to identify the...

We have purchased a lenovo laptop on april-19 at reliance digital, navalur. The customer service is really worst where we were given a lot of false information about the payment offers. Finally, we decided to use a citi bank cc and made the payment via paytm. We have opted for a emi pay mode of 6 months with a an assured interest of around 1300/- rupees. But the csr was not aware of the info that if we make payment through paytm, the emi...