Reliance Digital Complaints & Reviews

Order number: RDF38447410
The order was promised next day delivery. While waiting for the whole day for the order, got an SMS saying delivery attempt failed with reason as house locked. Immediately raised a complaint. Surprisingly the customer care or even the escalation department does have any clue on how to track this.
Writing to CSHead and CEO did not help either....

I placed an order from reliance digital on August 10. I cancelled the order on August 13 at the doorstep. Before cancelling the order, I talked to the customer step and they said, you can cancel the order at the doorstep.
Since then they have not initiated the refund. They don't even know where the product is

Amount: INR 56000...

Hello Everyone,
I have ordered a Panasonic 5 star AC, at Reliance Digital on 15th Aug. They promised delivery in 48 hours. It’s been a week and there has been no updates for the reason of delay or when will it be delivered. I had to direct visit the Store again, and the responsible person is saying take a 4 star Panasonic AC instead or wait for another week. The above information was also shared after i visited the store and the...

I call your help line number but your service department nothing work
They pls someone say 10 rs pay and another call they said 2rs pay service active you getting calls or emails
After 24 hrs nothing recived any mail or calls

This my transaction ID
Transaction No. [protected] for Rs 2.00 done for Merchant has succeeded Team PayU

My reg - [protected]
Pls do needful...

I purchased a Samsung refrigerator Rs.26490 from Reliance Digital located at Chennai on 13.08.2022. I was given no cost EMI option at the store.

I made payment with my IDFC credit card choosing EMI option for 6 months with Rs.4597 monthly.

But it is not reflecting in my credit card statement generated. I contacted Store representative, they are asking to contact bank.

I contacted regrading this...

My complaint about company policy of return as well as wallet system, in wallet money we never pay any where even we never pay to this company on next order.
My money is stuck for 15 days without any product used...

I already complaint that I buy a Symphony 75 L Desert Air Cooler which is 12, 000rs. But the didn't provide wheels.I complaint but there is no action they just calling me and trying to close the complaint and they providing another cooler wheels which are old and i didn't know is this wheels can manage the cooler weight or not. It is almost 1 month is going there but the problem is not solve worst Experience....

- From Reliance Digital, Moradabad, my family bought the Reconnect AC.
Due to some reasons, we changed the Lloyd Windows AC to Reconnect AC .

- Although we requested an updated bill in case of future mishaps, the store has not provided us with one. However, when I visited the store due to some AC issues, they asked for the updated bill and said they did not have any information on the Reconnect AC.

-Secondly,...

We recently bought a LG washing machine from them and they delivered a defective product on 13th August. They took 2 days to come & install the machine, 2 days to respond to our complaint when the defect was identified, 3 days to take back the defective item and took 2 more days to send a new Samsung washing machine at the same price after multiple follow-ups. Again this machine was found defective when the company people had come to install...

Bought a LG Microwave from Reliance Digital (Pathardi Road Nashik). First they forced us to get extended warranty on the product. After a couple of days I had to visit the store to get the delivery. On delivery they didn't give any instruction as to who will come for demo or how the installation. Even after waiting for couple of days and contacting the store no one came for demo. After which I had to open the box myself. After opening the...

I cancelled my orders in reliance digital two times one is on 12th July 2022 another is on 17 th July 2022 and the reliance digital also initiated the refund money but it is not credited to my bank account. So, please respond to my complaint and complete the transaction process by your end....

We had paid by cheque, it has been 2 days since amount got debited from our account and still reliance digital ahmedabad science city branch says payment not received and delivery is not been given to us....

I ordered a Casio CT S200 piano from Reliance Digital online store on 9th of August and was supposed to get delivered by 17th of August. From 12th of August, it's at a delivery facility in Hyderabad and there's no moment on it from last 8 days. I tried reaching out to delivery service named "Delhivery", they are also not responding to the complaint. It's terrible. I could have instead ordered from Amazon and it was a little cheaper on Reliance...

On 15th August 2022 at 18:23 Mr. Pradeep Rajak from Reliance digital contacted me on my number to notify me regarding some serial number issue during billing of my Airpods pro, he told me that I would have to reorder the product and that he would cancel my current order for which I will receive refund in my account within 7 days . At 18:39 I called him to ask whether he had cancelled the order to which he replied that he is not able to as...

One week back we took LG 43 inches TV still we dont get any installation. Very very poor performance by siddipet reliance digital telangana. No person taking responsibility in that matter, I went to reliance digital three times for asking about my installation but still there is no better service from you people...

Poor services of reliance digital Jammu, aquagauard product which only worked for 6days is not replaced nor repaired even after 2wks. Still saying they can only repair after 1more wk. Poor response of store manager as well as service head.
Don't know why sell product if can't provide service. Company also don't value store.
Want my money back now.
Don't want to keep this product whose service is not available with reliance...

I ordered a mobile worth 14990 from reliance digital online with order id =RDF37275450 on 11 August 2022 and canceled the product same day and today is 18 august 2022 they haven’t refunded my money i paid through my credit card and its payment date is near and this company is not giving me my refund they only have written cancellation initiated nothing about refund if i didn’t got my refund i have to pay plenty of charges and intrest...

I saw this product samsung 23L grill oven and it showed they will deliver it the next day so I placed order with reliancedigital but it is not delivered yet and when I called them they said next day next day I will receive but I haven’t received it .
Seeing all this bad and negative reviews on reliance digital I’m worried if I didn’t receive and apply for refund will the send the money back atleast ?...

I buy Symphony 75 L Desert Air Cooler which is 12, 000rs and It was successfully delivered but the wheels part is missing without it we can’t move and it is very hard to clean my water tank so i complaint in reliance store immediately but till now they didn't take any necessary action already 15 days were over but they passing the day after day but the action was not taking I facing a big problem. I went to store approximate 4-5 time they...

Reliance Digital not concerned about their customers. I had to do multiple follow up with them to get my Order. Post that multiple follow ups for installation and to date it is not done. No response from customer care who asked me to wait for 72 hours. Useless services from Reliance.
Order ID : RDF37498765...