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Reliance Digital Complaints & Reviews

2.4
Last updated May 3, 2024
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Reliance Digital reviews & complaints page 16

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H
Heeeral
from Surat, Gujarat
Aug 14, 2022
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Not Take service responsibility of the selling products...iffalcon TV

Mene Reliance Digital se 11 month pehle iFFALCON brand ki TV buy kiya tha..fillhaal warrenty me he...TV ka Display kharaab ho gaya he...

Reliance Digital care me call kiya to kehte he ki " ye brand ki service hamare haath me nahi he...Brand ke service centre pe phone kijiye"

Reliance Digital ke haath me ab service nahi he to esi Brand Bechte kyo ho ??

product ke niche likhte kyo nahi ho ki ye brand...
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Address:Bangalore

I bought PureIt water purified from Reliance Digital and resQ team insisted to purchase AMC for filter and maintenance replacement post 1Year company maintenance period.

Now recently I have to change the filter for 2nd time in 2nd Year(usually filters needs to be replaced around 6months), called reliance customer care and raised request, they told to pay to the PureIt service team and claim as refund later.

But...
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D
dr vipul singh
from Mumbai, Maharashtra
Aug 12, 2022
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Poor quality and Defective product provided by reliance digital

Address:Jammu

Highly disappointed by the the product I purchased on 31 jul 22 got defective within 7days and non functional for about a week now. No concern about customer discomfort and harassment, only ignoring the issues quoting technical glitches. Now I got stuck as no one taking responsibility.
Going through highly bad experience...
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dr vipul singh
from Mumbai, Maharashtra
Aug 12, 2022
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Poor quality and Defective product given by reliance digital

Address:Jammu

Highly disappointed by the the product I purchased Aquagauard Jazz water purifier on 31 jul 22 got defective within a week and non functional for about a week now. Request sent to aquagauard as well as reliance digital from which product purchased, but both passing the ball to one another. Reliance digital selling products and it's services are so bad i wasn't aware of. Now I got stuck as no one taking responsibility.
Going through...
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deeptideopa
from Ghaziabad, Uttar Pradesh
Aug 12, 2022
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Damaged electric pipe inside the wall

Address:Plot # 180 Shakti Khand 3

Reliance Digital is really bad at customer support/service.

Reliance digital installation team while drilling the wall damaged our electric pipe that runs through the wall.

I have been complaining since 16th May 2022. Finally i have filed a complaint today with Voxya (Online Consumer Complaint Forum). I will soon talk to a lawyer that Voxya will refer to me. I will be filing for mental torcher as i exchanged...
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L
Lost Me
Aug 11, 2022
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Earphones

Address:Shivaji Nagar ,Saharanpur

I had ordered Real me Buds AIr 3 worth Rs 3999 on 4 July. I received and the product was defective. I had asked for a return and the product was picked up on 9 July 2022.But they placed a replacemnt order. I didn't receive anything till now. I tracked the order it was still showing to be delivered. I called customer care they were also not sure where is my product then I confirmed with them and cancelled and I was told that I should be getting...
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P
pgsm
Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful payment on purchasing from e commerce website

I have purchased a product from their e-commerce website on 07.08.2022 at 8:14 PM. Money got debited from my account(wallet payment) but in the app it showed unsuccessful payment, upon contacting the customer service they had told me that it will be auto reversed within 48 hours. I contacted them again after 48 hours again they said the same 48 hours, upon explaining the situation they just put my complaint aside with a ticket stating it...
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M
mani ks
Aug 10, 2022
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Arrogant attitude by Prabhu store manager

Prabhu is shouting at us before even knowing the issue...
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V
vaibhavtuteja
Aug 9, 2022
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Neither Refunding nor replacing defective product

I was delivered a defective monitor and has requested for a replacement. After accepting the complaint, reliance initiated a return request with Ecom express. When the ecom express guy arrived, he refused to pickup the courier claiming the parcel is too expensive and the request was raised under “no check” i.e. the request was preapproved. I followed up with reliance digital customer care for 6 days to raise the request with another courier...
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I got the two products so I want to return one of them.
When I ordered the first one, it showed "Payment Unsuccessful", so I tried again and after a few tries the order was successfully placed.

But after sometime I got a message that my order which was failed on the website, was also getting delivered to me.

It was night at that time so, I accepted both orders but opened only one....
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S
sharmajp
Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haier air conditioner pcb parts damage

Address:D-278 GANESH NAGAR PANDAV NAGAR

Sir,
I call to customer care Many time but not response satisty, i request you to please check my AC problem for Parts Damage PCB.

Jagdish Sharma
[protected]...
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R
Rakesh1205
Aug 9, 2022
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Amy not credited back

Address:Kamareddy

I have placed a order of mobile Moto g31 on July 15 for which delivery date is given on July 18 but I didn't received the order till July 24 so I have placed a cancellation request ...till now I didn't receive a refund, I have lodged a complaint also with reliance digiteam comp no :RR[protected].

Kindly provide the refund as soon as possible..
B Rakesh
[protected]...
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R
Rakesh1205
Aug 9, 2022
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Moto g31 mobile refund not received

I have placed a order of Moto g31 on July 15 and delivery date given was July 18 but I didn't received till July 24 so I have placed cancellation request on July 25 ...for which I didn't received the refund yet kindly look into and do the needful...
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G
Gopal1999@
from Varanasi, Uttar Pradesh
Aug 9, 2022
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Apple AirPod pro

Address:D-53/26,Luxa,varanasi

I got dublicate product but they refuse to refund my amount...
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H
Hitesh Gondaliya
Aug 8, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
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Order delivery not received

I hereby inform you that I ordered the product with reliance digital online(Order no. RFD[protected]on 3 August 2022 showing expected delivery 4 August 2022.Order also shipped on 4th august from their side but I didn't receive my order yet. After so many discussion with different service executives I not getting the exact date and reason for the same. I also discussed it with a senior executive of their customer department but did not receive...
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R
rohithvvr
Aug 8, 2022
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Samsung watch 3

I have ordered samsung watch 3 on[protected]
. They said it will be delivered by 6th or 7th August. But I didn't receive till now. Please help me with this

My order no: RDF36306885...
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H
Hiral Chheda
Aug 7, 2022
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No service provided at Dombivli

Address:Dombivli Maharashtra

We purchased laptop from Reliance Digital, Gharda Circle, Dombivli East. Before payment they assured us good service to be provided. However after purchasing we were informed 600rs would be charged as service fee for taking backup of Microsoft office in pendrive. This should be informed before purchase and payment. Our one of the family member brought laptop from chroma 2 days and got the same service at free of cost. We are standing now...
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D
deeptideopa
from Ghaziabad, Uttar Pradesh
Aug 5, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Wrong drill in the wall while installation the AC

I have complained so many time, on call and emails. I have been complaining since 19th July.

Your installation team while drilling the wall damaged our electric pipe that runs through the wall.

Complaint about the same matter so many times, and now We have been facing power flatuation from the last 2-3 weeks.

Let me tell you that I am a very unhappy client. In fact your mumbai team called me up...
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S
sagar2395
from Panvel, Maharashtra
Aug 4, 2022
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Reconnect electra sound not working

Address:Flat No.D/613,Siddhivinayak Sparsh,Plot no.24,Sec-1,Karanjade,panvel

Reconnect Electra sound not working properly, automatically off sound system,...
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R
Reuben Chinna
Aug 4, 2022
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Mobile phone not received

Order No: RDF35813818. I was eagerly waiting to receive the phone(Redmi Note 11 6GB 128 Storage). I received the package but the phone was missing in the box. Even after raising several complaints no proper response from online support team. All the complaints had been closed without giving any intimation. I'm wanted to talk to senior management team but as a customer there is absolutely no option. You can track by the IMEI number and provide...
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