Reliance Digital Complaints & Reviews

Tax Invoice number - DG21R[protected] Order number-RDF45937120

I got a call from [protected], and he is from installation team of Reliance Digital as per him.

My Query: When I asked about the installation charges, he said it is 1420 rupees. Please check if this price is correct. Also let me know what all things are included and excluded.
Also, when I asked about outdoor stand units, he said if I will get...

Attached screenshot for the orders .. really i think they take care of the orders properly.

Hi,
Order Number: RDF45090647

I made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned [ not returned by me, it was never delivered, the delivery guy never came to my address the delivery was closed without delivering item ] by reliance digital.
(order screenshot attached).

It was a prepaid payment of RS 698. After 3 days(on 19th) I got only half the amount returned.The total order value was: RS 698, but I got only RS 349 refund (attached bank statement ) .

It's been 14 days since the main order got cancelled & returned and It has been 11 days since I filed a complaint and 6 days since raising complaint again.


I am tired of calling & mailing customer support. There is no response from their side. I am so frustrated now.

I want my full refund ! why has it not been initiated yet ?

i have mailed them 14 times to the customer support and I have called them more than 5 times, but there is no response and no resolution.

I agree it was my mistake to order something from reliance, next time I will not, but please refund my money back,

Order Number: RDF45090647.

i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days(on 19th) i got only half the amount as refund.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of calling & mailing customer support.
There is no response from customer support side.

Order Number: RDF45090647.
i made an order from reliance digital on 16 dec 2022, the order was partially cancelled & returned by reliance digital.

it was a prepaid payment, after 3 days (on 19th) i got only half the amount returned.
The total order value was: RS 698, but I got only RS 349 refund .

I am tired of mailing customer support. There is no response from reliance digital side.
if...

Hi,

I ordered the "Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White" product but I received an "Amazon Echo Dot (4th Gen)" without an LED clock.

So please replace this item with Amazon Echo Dot (4th Gen) Next generation Smart Speaker with LED Clock, White as early as possible.

Regards,
Viswanath Reddy Y

Am posted in SBI at Ahmedabad and my family stay center is Mumbai.

I purchased AC and oven on 11th December from your belapur navi mumbai store with IGST bill. I have shared SBI Gujrat GST number.

Due to IGST issue, I have not received the product nor resolve the IGST bill issue whereas I have paid the money on 13th December 2022.

I think my requirement is as per Govt guidelines. But I am unable what is issue.

Please resolve the issue at the earliest. I would like to mention I am regular customer of reliance digital. Recently I have purchased two laptop from reliance.

Thanks,

Rajesh kumar
[protected]

Myself Jignesh Patel ( mob:[protected])and I had purchased a Sony Tv and sound bar from Reliance Digital (Anand Mahal Building, Beside Gail Tower Anand Mahal Main Road Adajan, Surat, Gujarat – 395009) and in that I had paid for tv and soundbar[protected]rs including emi 3 month after brand emi discount).
On that day executive told me to pay total amount offline and then told me to collect invoice after one hour which include other...

I Purchased PureIT 8 Litre Water Filter from RelianceDigital on 18 Aug 2021.
This was my first and last purchase from RelDig.
Usually i buy from Amazon Only, but since return policy of RelDig was also fine so i took a risk of purchasing Pureit machine from RelDig...
Unfortunately the Machine was faulty & i complaint for Return OR replacement of PureIT.
To my Surprise RelDig started asking many Question to ignore my complaint and told us to complaint to PureIt...
Both the Companies PureIt & RelDig started playing with me with No resolution...
My machine is kept without use, i wasted my hard earned money to RelDig as major Ignorer...

I have purchased hp laptop on 09/03/2022.but on bill sales executive makes typing error..which eventually make me trouble to claim warranty..on bill laptop serail number is 5CD13657DX...BUT ACTUALLY THE SERIAL NUMBER IS 5CD13657DK

I have purchased a fridge from Reliance Digital in the month of January2022 soon after two months the fridge stopped working . The technician came and informed that the board has got complaint and they changed it . Now again the fridge is not working past two weeks and I have been calling the showroom to inform the same since past two weeks and no response from them yet . Yesterday a technician came and informed me that the compressor is not working . Now I do not want this fridge anymore . Kindly help me in getting this replaced asap as this fridge is getting complaints every time since I have purchased it in January 2022.

Visited Malda Reliance Digital on 06/12/2022 and ask for help but get unprofessional and very much bad replay from staff, get a bad words from him also on back.

We purchased a Kelvinator fridge in Feb 2022 from Reliance Digital Store, Indiranagar, Bangalore. By the 3rd month our fridge's cooling stopped working at random times. It automatically used to stop cooling for hours and everything inside that used to spoil.

We raised complaint and Reliance Digital send a mechanic. He replaced some part in the fridge and asked us to use a Stabiliser (At the time of purchase, we were told by the sales guy that this fridge don't need a Stabiliser). We bought the Stabiliser but still problem didn't resolve.

We raised the complaint again and again they sent another mechanic. He couldn't resolve the issue and told he'll be sending a senior technician. Senior Technician never showed up.

We raised complaint 7-8 times but sometimes nobody showed up and sometime they guy showing up couldn't fix it.

After 3 months of this headache, the technician told he'll be picking our fridge for observation and will return it in 2 days. He never showed up again for the pickup.

After another month of visiting Reliance Digital store, they sent the same Technician and he finally got us Fridge Picked with a confirmation that he'll return the Fridge in 2-3 days. 2 weeks have passed and we don't get any response from Reliance Digital Team. We are living without a Fridge and they have shamelessly ignoring our complaints

Hi citizens,

I bought 4 Reconnect AirConditioners(1ton) from Reliance Digital for my home. I also purchased RESQ extended warranty plan for each AC to cover any malfunctions in the future. I spent around Rs.5500/- for each AC RESQ plan. Altogether I have spent more than Rs.22000/- just for RESQ plan.

Recently, one of my AC was not working so I raised a RESQ service request & finally they diagnosed that it was...

Sir, i have ordered ptron smartwatch of Rs.999 from reliance digital on 16 oct after that i replaced it as it was not working and i was informed that my refund has been initiated but it has not been received to me in my paytm wallet yet i have contacted to paytm customer care and they are saying that my refund transaction was cancelled as merchant business wallet doesn't have sufficient amount kindly contact to reliance digit to reinitate the refund . But when i contacted they doesn't refunded my money yet and still not resolving my complaint

I have bought the Reliance BPL TV from Reliance Digital website on JAN 2022 order No : RDF26007535 . It had a problem on 23 October 2022 and raised a complaint . They told due to technical reason we cannot repair your tv we will replace with the new tv,

They created a new order : RDXF[protected] for the new TV and Told that once old tv is picked we will deliver the new TV. . They picked the old TV from my home. On the next day
12 Nov 202, Without any information from the Company side they cancelled the order RDXF[protected]. I reached the customer care, They told me that due to technical problems the order got cancelled, you will get a refund .

After submitting all the required documents, From 12 Nov to till today I have not received the refund amount. Every time when I called customer care, They used to say the same word "As soon As Possible" .

I am facing a problem after buying "BPL TV" from reliance from 23 oct 2022 to till Today. After promising the refund on 12 Nov 2022 Till now I did not get a refund.

requesting you arrange for a refund I have bought the Reliance BPL TV from Reliance Digital website on JAN 2022 order No : RDF26007535 . It had a problem on 23 October 2022 and raised a complaint . They told due to technical reason we cannot repair your tv we will replace with the new tv,

They created a new order : RDXF[protected] for the new TV and Told that once old tv is picked we will deliver the new TV. . They picked the old TV from my home. On the next day
12 Nov 202, Without any information from the Company side they cancelled the order RDXF[protected]. I reached the customer care, They told me that due to technical problems the order got cancelled, you will get a refund .

After submitting all the required documents, From 12 Nov to till today I have not received the refund amount. Every time when I called customer care, They used to say the same word "As soon As Possible" .

I am facing a problem after buying "BPL TV" from reliance from 23 oct 2022 to till Today. After promising the refund on 12 Nov 2022 Till now I did not get a refund.

requesting you arrange for a refund.I have bought the Reliance BPL TV from Reliance Digital website on JAN 2022 order No : RDF26007535 . It had a problem on 23 October 2022 and raised a complaint . They told due to technical reason we cannot repair your tv we will replace with the new tv,

They created a new order : RDXF[protected] for the new TV and Told that once old tv is picked we will deliver the new TV. . They picked the old TV from my home. On the next day
12 Nov 202, Without any information from the Company side they cancelled the order RDXF[protected]. I reached the customer care, They told me that due to technical problems the order got cancelled, you will get a refund .

After submitting all the required documents, From 12 Nov to till today I have not received the refund amount. Every time when I called customer care, They used to say the same word "As soon As Possible" .

I am facing a problem after buying "BPL TV" from reliance from 23 oct 2022 to till Today. After promising the refund on 12 Nov 2022 Till now I did not get a refund.

requesting you arrange for a refund FOR BPL TV WITH RESQ SERVICE WARANTY..

I have purchased a tv from reliance digital, mg road branch, labbipet Vijayawada. On 6 th October 2022.

At the time of purchase, they told me the cost of tv with some discounts added, . And asked me to pay rupees 4300 for the additional extended warranty, I said ok and proceeded with the payment.

Some days Later I was going through the bill, . And iam searching for that 4300 which I have paid for extended warranty, . But it was not there, instead I have been charged
Rs 12498 /- for that extended warranty. Which is very high compared to rs 4300.

When I went there to ask them, they are not answering about that 12498 and telling some other reasons, and talking to me in a rude manner, with an arrogant behaviour, . First it was a manipulated by The sales executive Mr.Naveen. And later it was carried out by the service manager Ms.Geethika, . It was a scam and a fraud carried out by the reliance team knowingly.

The same thing is happened to all the customers who brought Tv or any other appliances from that store, they are adding up the additional amounts without any prior information and acceptance from the customers.

And when I have found out their scam, and went to ask them, . All the employees, They have surrounded me and shouting against me, . Threatening in a kind,

It was a horrible treatment for any customer.

Please do look into it and please find me a Solution.

Job sheet- [protected]
ResQ care, Vizag, Madurawada

Defective Product returned for service on[protected]. No response from you since then. When tried to contact given in slip, [protected] the staff never responds. when tried to complain the in charge, Mr.Srinivas he was not willing to meet me.
Pathetic.
I should have bought the product from Shop next door, instead of YOU.

Job Sheet [protected]
Complaint at Reliance ResQ made on[protected].
Staff not responding to Phone calls. Especially Ph. no. [protected]. When tried to contact Supervisor, Mr.Srinivas, he evaded meeting me. If no one responds, what will customer do?
If service on Tablet/laptop takes 3 months, why should I buy from You? I could aswell buy from a shop next door.

I bought a Television from Reliance digital at GIP mall in Noida. They promised the delivery within 24 hours. I have been calling at their store number to check the delivery status and they keep on saying that we will call you back in 10 min but they never call back. Since morning I have already called them 5 times but still the same response that they will call me back in 10 min. Most of the times, some lady picks up the call and it looks like she has crammed the same response for all customers "We will call you back in 10 minutes" . Very unsatisfactory, unreliable and inconvenient customer service from this store. I already had very bad experience with the Reliance Digital Store in GIP. At the time of selling the product they said it would be delivered before midday the next day, then by 6:00 PM, then by 8:00 PM and now when I am calling them, they are saying it will be delivered by 10:00. I have wasted my whole day. Never by from Reliance Digital. Chroma is prompt and so is Vijay Sales.