Reliance Digital Complaints & Reviews

RELIANCE DIGITAL CHEATED ME
Yesterday me and my wife purchased a laptop lenovo From reliance degital bill no 0052 from orion mall yeshwanthpur ...we bought it around 8.30pm they showed me the laptop and made me to sign in a form ..after this
i just checked the same at my home it was not working at all.. and the same time i cAlled them ie,9 o clock and compliant they said come tmmrw 9.30 morning at shop.and today i went der...

Follwing Below is the text of Email send to Store.
I had purchased Samsung refrigerator from your Korum Mall store on 04/11/2012 against Invoice Number C9838 for Rs. 27075/- Sales Executive was Dinkar Jadhav. Product was not readily available so he said within 2-3 days he will deliver the product.
Then I was waiting 2.3 days for call for delivery but no body called up.
Then I was trying the phone number he had given [protected]...

I purchased one Sony digital camera and four Havell's ceiling fans with bill no. C7963 #0033 17:13:29 23OCT2012 with total amount of Rs. 12713. The amount was debited twice from my credit card account. I have written e-mails to [protected]@resq.in and also submitted online complaint on the reliance website on 30th Oct, 2012. It has been 4 days. Nobody cares to reply though the SLA for response is 48 hrs.

I also called...

Sir, I have bought HP Wire less key board from Reliance Digital Retail Ltd. 1st Floor, Fun City Mall, Plot nos. 29 & 31 Shahadra Delhi-110092
on 06/10/2012 vide cash memo C8850 #0025 18:23:19 6OCT2012 Salesman ID60099254. The same is not working since the day of purchase. I have contacted Reliance Digital for necessary needful but no positive reply has been given. I had been given some fake HP service center number which was...

Dealings at Reliance Store at S D Road for matters concerning exchanges isf awful, horrible, unaccpetable, unfair, against their policies. Therefore be very careful while taking the final call on buying at that store. Sales team members are excellent with their expert knowledge. But just the opposite is their CRM. The lady BAD BAD BAD and with unfair dealings she is very bad. Despite requests she refused to issue Credit Nnote for the exchanged...

Hi,

I have purchased one Sony Xperia S mobile through Reliance Digital Kochi. After few days I have found that the handset is overheating. I went to the Sony service center and they provided DOA after 20 days for replacing the handset through the purchased store.

But I have faced some strange behavoir from the reliance store, they asked me to come on next for replacing item without any valid reason.
The...

Dear Customer Care,

We bought a Sony LED 40" from Reliance Digital kormangala,Bangalore on 20/07/2012.

Next day 2 person(Sonu [protected]) came for installation and demo.They tried to fix the TV stand but some how they didnt fixed it.
They convey me that they will bring different TV stand within 5 days.
After 5 days It was informed by executive that they dont have stock of that particular model...

I purchased an LED TV on 07-Oct-2012, they promised to deliver it and install it the next day. Till today no one came, or bothered to call me. Instead I have called them 20 times to follow on it.

Reason for the delay is "technician is busy". And when I asked for the technicians number the response from Reliance resQ team was "It is confidential, we cannot share it".

Regards,
Prajwal...

EXTREMELY POOR ....POOR SERVICE.

Am extremely unsatisfied with the sales service of your thane based reliance digital from where I purchased DSLR - CANON D1100. Just after 5 days of purchase the Bag given with the Bag Tears apart ... Near zip (this is the case when I didn't bring the cam out). I came here to show them the issue and the sales service man is arguing with me with bad words. Even I was committed to give a...

Dear Sir


I have applied for a reliance Digital Tv connection on 08/09/2012 through Appco Group India (Appco Marketing (India) Pvt. Ltd. through their representative Ms.Rupa Roy Phone No. [protected] and Mr.Ratandeep Dutta begin_of_the_skype_highlighting [protected] end_of_the_skype_highlighting payment of 2990/- in the name of appco markeing (India) Pvt. Ltd. through cheque cleared by my bank on 11/09/2012.
br...

we have purchase fridge of whirlpool co from reliance digital. they have supplie inferior quality of fridge and they have given replacement thrice but no solution. we have asked for refund and they have provided.

however new fridge pricwe are gone almost 50% higher then last year....

Beware, Reliance digital Aundh Pune, India store is not authorized for Apple products and Apple denies providing any sort of free online upgrade to product purchased from this branch. Unfortunately, I learnt it after purchasing a Macbook Pro from the same store, and I have a mail from Apple Inc. stating the same. Long list of complaints follows.
I bought a Macbook pro from Reliance digital on 19th July 2012. While purchasing I was...

Hi..

I bring Whirlpool Refrigerator From Reliance Digital . they also given me resq Plan for Services . One day i saw my Fridge Door Rubber is Tear ( Fat Gya) ,and also saw water coming down from Fridge.
I call to Reliance Resq Customer care and booked Ticket . Same day a Engg come and saw the Problem and tell " Sir Rubber Badlna Padega" Maine bola Ok ..Then the story begins ,
Its been more than 2...

I was gifted a couple of stuff from Reliance Digital... A Wireless Keyboard, and a Sony headphone. I had the bill as well.

Since I had both the stuff already, I walked in the store and requested the store manager to exchange these stuff. He was very rude and impatient with me. He told me that he can't do it because of company policy.

Neither the packets were opened, nor I used it. I had the bills, and I...

I bought an Apple i mac from reliance digital keeping this fact in my mind that I am buying an apple product which I trust the most in terms of performance and services. Retailer could be any one but as i had been the regular customer of reliance digital so keeping "TRUST" and "NEAR BY" factors in my mind I bought it from Reliance Digital Store: Phoenix Mall Bangalore. I had to gift it to someone so i took it to Mumbai...

Hello,

Reliance Digital ran a contest on Facebook for the Biggest he Fan. The name of the contest was " ". The grand prize prize for the contest is a brand new Samsung Galaxy S3.
I was declared the winner of the contest.
Here is the link to the winner announcement.
http://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].117172....⇄br...

it was briefed incorrect by the sales person there about the characteristics of CANON camera.. The problem with me that the storage capacity is too less for recording but they never told us the same. I went to purchase Sony handycam but they insisted to go for CANON digital costs 19335. After reading the manual I came to know about the storage capacity I asked them to exchange the same with sony handycam but they are not ready for this. ...

We have Recharged Reliance Digital TV via netbanking and the services were not resumed. After great struggle we were finally able to reach the customer care after one hour. Even though i got a receipt of the payment and they agreed they got the payment they were not ready to resume the service because of thier technical issue.After agreeing to take the complaint they told us it will take three days to take resolve the issue. Does it take...

Dear sirMadam,
I am S.Ashok Kumar from madurai.Cell n0:[protected].Email id:ash.[protected]@gmail.com.I purchased a sandwich maker(model no:4B11905) from Reliance Digital(In Vishal Mall) on 1/4/2011.It got repaired on 8/7/12.When approached the showroom we were askd to wait and it took almost an hour and then they gave us an address where we should get it repaired.The job sheet number is 3484 Recently we got a call...

Sony Led 22' instillation
I have purchase Sony LED 22' in the month of 17th June'12 but up to 23rd June they are not send ay person for instillation in my house. When i ask to Customer care they told me my seles executive - Mr.Raja halder (AXIS mall -Reliance Digital -Saltlake) will taking action for instillation, whin i call him, he is refuse my call. after some time his cell was switch off, and after 3days no one customer...