Reliance Digital Complaints & Reviews

AC fitting done on April 4th. I visited Reliance Digital Viviana store on May 1st to highlight the issue of noise coming from AC. I made an entry into a register lying there and was told someone will visit in 3 days. No response. May 9, water started dripping from the AC. Request # [protected]. I requested to send a technician asap on 10th as I was travelling out of Mumbai. I was assured but noone came. Ticket was closed. I came back to Mumbai...

We have purchase bpl tv 50inch from reliance digital basaveshwara nagar bangalore on 14 may till now installation team not came they are keep on rescheduling the dates very bad service...

Hii,
I placed an order on 28th April thinking that am gonna get it delivered on 4th may as mentioned while placing the order .
But as of now it’s been 13 days, after raising several complains didn’t receive any solution . Everyday single day am calling the customer service and they giving no solution rather giving fake assurance saying “ ma’am you are going to get your product today “ and when I check the delhivery...

I have ordered a Samsung A8 tablet from reliance digital app on 30.04.2022 with order No. RFD31786911. For which I made a transaction of 17172/- INR from my axis bank debit card. After 2 days of order, I received a call from representative and she informed me that due to inventory issue we are not able to fulfill the order. Within 2 to 3 day you will receive your refund in bank account. But even after 15 days I have not received refund yet.br...

Ordered the product on 24th April and got the message that the product is delivered on 30th April but the product was not delivered. Raised a complaint : COM01824848 and did not get any update from support except for the standard reply give us 24 hours to get back and use RESQ app.

I want to request refund immediately as the support doesn't have any clue of the supply chain.

Complaint Number: COM01824848
Order...

Ordered the product on 24th April and got the message that the product is delivered on 30th April but the product was not delivered. Raised a complaint : COM01824848 and did not get any update from support except for the standard reply give us 24 hours to get back and use RESQ app.

I want to request refund immediately as the support doesn't have any clue of the supply chain.

Complaint Number: COM01824848
Order...

My AC delivered on two days before. But still now nobody came for installation....

One year back i purchased a ao smith z8 water purifier.

Reliance failed to provided any due services for the product when it was under warranty.

So technically from last one year i received 0 product service for my purchased product.

But a month ago when products warranty was coming to an end. One of the person from resq team contacted me to update the warranty by another 2 years and talked about...

Dear Consumer Forum,

My name is Deeksha Gaur.

I've ordered an Onida 1 ton Air conditioner from reliance digital Online on order ID RDF32119209 from register No. [protected] & product got delivered on 08th May 2022, & on 9th May reliance digital installation service person Mr. Riyaz came to install the AC and when he opened my AC box the copper kit was missing whose video was recorded by them & been sent to the...

Refund not initiated for a order cancellation more than one month.Every time i called customer care they say wait for 72 hours

Lot of 72 hours waiting i asked help from their backend team.They very clear say providing solution within 48 hours.

After waiting lot of 48 and 72 hours i very much frustrated.

Around 1000 rupees my hard earned money keep in reliance digital locker.

Thanks...

L ordered an air cooler on 30th April 2022. The date of delivery was mentioned as 1st or 2nd May but l have not received till today ie 13th May but my order has been marked "delivered" in the website. Calling the toll free number is of no use. Writing to customer head Seema Kamble and to the CEO is also not working. Requested them to refund my money which they have not done till now. Very disappointing....

Hi,

I really disappointed with customer support and delivery service in ecom-express and even reliance digital customer care doesn’t know when the package will get delivered and even they don’t know where is my shipment and when I connect customer support with reliance digital and Ecom Express both are said delivery person has reached me multiple times but unfortunately no body reached me I didn’t received such calls...

I purchased reconnect 1.5 ton AC May 2021.
For which I had logged the maintenance call on 18th April 2022 and your technician came to my house and said that you will have air like this. There will be air condition which I will bring tomorrow. But till date no one has come to me and I am calling him so he is not even picking up the phone. Sir there is a lot of problem. Please do solve my problem. What was the name of your technician?...

I’m writing this email to the team after experencing a pathetic Customer Service experience from the reliance customer service team.

I’ve been so patient over the last 20 days, however I can’t bear it any longer with the kind of suppport that ive received over the call and Email from Reliance Digital support.

I’ve placed an order online of IPHONE13 worth 71, 9100 RS from Reliance digital online store...

We have purchased a refrigerator of Haier make & product was delivered on 08.05.22 at designated place but service support for installation has not provided.
Customer care no.[protected] & 1044 not responsive for support point of view....

Very pathetic service from Reliance Digital.Shame on you Such a Fraudulent Way.We bought 1 Air conditioner from Reliance Digital Online Store 45000 thousand worth.After 3 days only they send a service guy for installing he don't install right way.A/c was not cooling at that time we informed him.he said it will ready for a hours while running. Also he charged 1600 rs service charge. After that we contact to reliance customer care. no response...

Purchased hisense 1.5 AC unit product is delivered.
The AC installation folks visited my house and removed the unit for inspection after that they came with price list for charges, when i asked them about company price list of charges ty started arguing.
After they mentioned some drilling folk will visit and will do his work later we will install the unit. After long wait i called the nob but no response.later i checked the...

Purchase HP Pen drive from Reliance digital on[protected], on using it on the very next day found to be corrupt. Product carries warranty of one year. But when reported the matter, Reliance digital told me to contact HP. On contacting HP, they are saying Reliance Digital has sold old product which is out of warranty. It is manufactured in July 2019 so it is out of warranty. HP does not provide warranty on items which are more than 2 years...

Sir i have purchased Sony TV at Reliance digital SRMT MALL KAKINADA..and they have send defected Tv it not working.. when I complent the show room they said we will replace the product.. but now 7 days over no response from reliance digital... Purchased date is 04/06/2022
And also given complient to reliance head off with mail from there also no response...Very very poor response plz solve my issue
T KARUNA KUMAR
[protected]br...

I purchased Apple MagSafe 15W wireless charger for Rs. 4500/- on 8 Feb 2022. Money has been deducted from my account, and I even got the confirmation email. I have not received neither the product nor the refund for the amount to date. After repeated communications over mail and calls, none yielded any result for my money back in my account.

Order-RDF27438524 with
Shipment Number DI[protected]

I did not...