Reliance Digital Complaints & Reviews

I purchased a Panasonic inverter Ac 1.5 ton model no/ sr no.. 5SINVZU18XKYF in the first week of March. It was delivered and installed on 10th March 2022. At the time of installation service engineers found that gas had leaked or there was no gas . They told me that they will come back again the next day and fill the gas. After that game of chasing has started I have made a number of complaints through customer care ( service request no.[protected])...

I getting rubbing sound problem in my Washing machine from last one month as my product is in ResQ Plan so complaint there a service engineer came and check and said main moter needs to be replaced After a week he came back with a moter but my problem is not solved so I again complain and this time my a service engineer taken washing machine to the workshop and he claims that he changed gear box and suspension rod my still that rubbing sound...

Had ordered for LLyod 1.0 ton Air Conditioner (AC) from the Reliance Digital website on 14th April 2022. The promised delivery date was 15th April 2022.

Despite follow-ups with the Reliance customer care(CC) team, the product is yet to be delivered to my Hyderabad address as of 21st April 2022. Customer care is useless and has not been able to provide any info on product delivery status. Beyond some false promise of " we will...

My Order No. RDF31239989 placed on 20/04/22 was supposed to be delivered within 3 hours as shown on website.
On 20/04/22 I called customer care 3 times to check when it will be delivered which they said within today without any timeline.
On 21/04/22 after more than 24hours I still haven’t received the product for which i connected with customer care to which i again heard the same statement that it will be delivered today,...

Order no. RDF29389366
Online purchase made on 20/03/2022, but product is not delivered for 1 month, as on 20/04/2022.

Many complaint calls and emails raised but no solution is provided....

I had purchased a samsung refrigerator (model: RT28M3743UT) along with an RESQ extended warranty of 4 years on 31.12.2017 vide PaymentRefNo#[protected] and Tax Invoice# [protected].
The extended warranty by RESQ was meant for providing warranty cover by Reliance Digital Resq for the refrigerator from 01.01.2019 to 31.12.2022.
Since my refrigerator was working perfectly fine till 13th April 2022 I was under an impression...

I have ordered an Lloyd ac on 25th March.But after 15days they didn't deliver my ac.So after my repeated calls to customer care and complaint they cancelled my order on13th April.But since then my order status is shipped status they mailed me about cancellation but status is still shipped.It is not updated to cancel so I can't avail my refund still today. please do something that I can get my money back.The company don't take any initiative...

Purchased an LED TV on 17 April from Reliance Digital, Ardee Mall. Product (LED TV) was to be delivered on 19 April, however we as a customer we were only coordinating with the product delivery guy and the salesperson from Reliance Digital to get the product delivered, after making several calls, the delivery guy told us that he will deliver by 12 pm, not delivered at 12 pm, then he told by 2 pm, he will deliver, did not deliver, and told...

Dear Team,

3rd of this month I bought a Bosch 559litre refrigerator priced at @66k at Reliance Digital, madinaguda store in hyderabad. You may check the order copy attached.

Refrigerator is premium but delivery is not.
1. Product was delivered on 9th Apr 6days after purchase which is already a big disappointment

2. Packaging was not intact which is one more disappointment

3....

I purchased a Blue Star 1Ton AC on 16th April 2022 from Reliance Digital's e-commerce store. The delivery was promised on the 17th and 18th of April but still not delivered till 19th April, when I am writing this complaint. I called customer care on the 18th of April afternoon and they raised a complaint ticket and asked me for another 72 hours to resolve it. Then I had mailed them and today they generated another ticket where they claim...

I ordered I phone 13 128gb in reliance digital online shopping app on 16th March and the delivery partner didn't deliverd my order to me due to absence of GST bill and E way numbers on it and they returned the ordered by them self back to reliance digital store and still I didn't received my refund money... It's 20th day since they returned my order but I didn't get my refund and I even lodged complent 3 days back and they said me to wait...

My Daikin AC was taken for repair 3 weeks based on a service complaint raised with Reliance Digital, Thiruvanmiyur.
In a couple of days, received a call from this number, +[protected], where the technician said, the call has been registered as a service call against a repair call, hence need to be closed. however, the problem in the machine has been rectified and under investigation. After closing the service call, the machine will...

From 16th April installation is under process. I want refund...

Date of Incident : 14-04-22

Order ID : RDF30973689
I have purchased usha cooler for my dad as it was showing next day delivery with reliance digital online site, but it has been 5 days now, they have not delivered and making me keep waiting when approached over customer care, this is getting ridiculous, please help me getting product delivered today i.e on 19 April....

Hi Team,

I placed an order online through Reliance Digital on 13 Apr 2022 with estimated delivery date as 14 Apr 2022. The order is confirmed and received shipment tracking details in email on 14 Apr 2022. Even after 5 days now on 18 Apr 2022 the product is not delivered and neither the tracking information in updated in system. I checked almost every hour in a day to see the status of the product. But, still status remains...

I have ordered an ac on 25th March.But after continued calls and emails they don't delivered my ac till 12th April.So I cancel my order but my order status is still in shipped status.It is not yet cancelled and my refund is not initiate yet. Please do something that I can get my money.It was a huge amount for us and my money is important for me....

ORDER NUMBER RDF30765205 and Complaint number : BR01779772

My order was placed on 11th April 2022
Inalsa Bullet Inox 450 Watts Mini
The money has been deducted from the Citibank( UPI ref no :[protected]

I have contacted the customer care and they said the money will be refunded within 2 days . Nothing happened . So called them on 13th /14th April to register the complaint(BR[protected]. But still...

I have purchased a Kelvinator B300 with electronic panel Tower Water Cooler online from Reliance Digital on 8th April 2022. I received the product the following day, April 9th, around 15:30 Hrs. The product appeared to be in good condition.
When the cooler was turned on, it was discovered that the swing operation of the cooler was defective. Within a half-hour of delivery, I filed a complaint and requested on the customer support that...

I had bought a washing machine from Reliance Digital which was found to be defective.
The return/replacement for the same has not been arranged since last 10 days.
I contacted the customer care, however they were unable to tell what is the problem, where is the process stuck. I have tried to contact them several times.
Also, customer care rep blatantly refuses to connect me to their senior manager.
I don't know...

I have placed an order with reliance digitial on 15th April and paid online for Symphony cooler DIET 12 T. The product was to be delivered on 16th but there is no information on the delivery at all. I have called at the call centers but to no avail. Nobody is giving any response.

Order no. :RDF30980800...