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Reliance Digital Complaints & Reviews

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Last updated Apr 30, 2024
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Reliance Digital reviews & complaints page 22

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R
RATHOR SURAJ
May 31, 2022
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S.A

Address:8, Rameshwar row house, sahjanand school ni pase, nava naroda, Ahmedabad City, Gujarat,382345

P.F account name is a incorrect pls issue my name for P.F account...
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Gande Sai Sree
from HYDERABAD, Andhra Pradesh
May 30, 2022
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Need name change in bill

Address:Vikrampuri

I purchased a Samsung AC on May 18, 2022 from Reliance Digital vikrampuri branch. The bull was generated on my name, but I want now the bill name to be modified to my rice mill name "Padmanabha swamy rice mill". Will provide GST no. As well. When I contacted the store they were not helping with this and said It can't be done. Please help me to get the modified bill. I didn't receive GST bill nor any warranty soft copy nor bill soft copy....
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Nitesh kale
May 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ResQ Extended warranty

Address:Vashi

Hi Team,
I purchase new iPhone 13 with great discount exchange on reliance digital offline store near Vashi railway station. But sales executives continues asking me for extended warranty.I refuse almost 3 times still they’re continuously convincing me but almost after 3hrs I’m tired saying no but finally I’m saying ok to just stop there conversation for this topic. This is horrible experience to me. But I raise this refund...
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P
Pritamyyyyyyy
May 29, 2022
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Amount Not Yet Refunded

I have cancelled order on 17Th May. It's been 8 working days but I m yet to receive the refund. Kindly help me to get my refund. Please find order number: RDF32513710...
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D
Deejay22
from Guwahati, Assam
May 28, 2022
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Samsung Digital Inverter Technology AC

Address:Guwahati

I want a soft copy of my purchase, so that I can avail free servicing since my AC is still under warranty....
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rkv051091
from Meerut, Uttar Pradesh
May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about Refund not credited

I booked a Samsung A13 Phone with reliance digital on 16.05.2022 amounting Rs. 15, 999/- with order no. RDF32494192. I made this payment through SBI credit card but the order has been cancelled by reliance digital on 17.05.2022 due to technical reasons. As per company policy refund should be credited within 07 working days but after 13 days i have not received my refund. I have made many many calls to the company but nothing works....
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S
SudhirKumarB
May 28, 2022
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Refrigerator repair Service

I have raised service request for refrigerator repair and its been 8 days. 2 technician came and did not fix the problem. They cancelled my service request. Again i have to call and raise the service request and as per process
i have to wait for 48 to 72 hours for someone to attend this.

This is one of worst service i have seen. Never expected this from Reliance Digital. Would not recommend anyone. RELIANCE DIGITAL...
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D
Do2386
from Tikamgarh, Madhya Pradesh
May 27, 2022
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Amount deducted from bank but order shows payment unsuccessful

Ordered an airpods and payment deducted from account but app shows unsuccesful payment .

Payment deducted from 2 different trasections 2 times for the same articles but both the times shows unsucessfull final orders....
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R
Ragunath G
May 26, 2022
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Refund not credited

Order No RDF32165084
Date : 08-May-2022
Refund reference number[protected]

Product : Vivo V23 5G 128 GB, 8 GB RAM, Stardust Black, Mobile Phone
Price : 29, 990

Hello

Product Returned, but refund was not initiated
When asked about the same i have been given a fraudulent, Fake, Bogus
Refund reference number and had been asked to wait for 10 working...
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T
Tutu chaturvedi
from Raipur, Chhattisgarh
May 25, 2022
May 26, 2022
This thread was updated on May 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund in my account

Website:Reliance digital

I buy Lg45L2 stardirect cool singleDoor refrigerator (GL-MO51RSWC super white from your reliance digital site which is 7, 740 my transition has been done but I’m your site it showing that my payment was unsuccessful I got a message that amount has been deducted I called customer care they said that my money will auto reserve but till now I’m not getting my full refund I called my branch manger bank they said that money has been deducted...
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Address:https://www.reliancedigital.in/air-conditioners/c/S101510?searchQuery=:relevance:101011_03_Air_Conditioner_Type:Split:availability:Exclude%20out%20of%

I had brought the kelvintor blue fin technology AC on 9th May, 2022 worth 29990. but was delivered the normal AC less than 2500. They said the right ac will take 2 weeks or more subject to availability.

So i asked for refund, its been 15 days everyday they raise a pick up ticket and cancel it EOD and raise a new one. Escalation dept of BM Bade. has no rights and is so pathetic that they keep requesting the delivery guys to...
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P
praveen madesh
from Salem, Tamil Nadu
May 23, 2022
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Product got cancelled but EMI was still in active condition.

Website:reliancedigital.in

I have ordered an iphone April 22, 2022 but it got cancelled and I haven't got the product delivered but EMI has been created from my bank side and the amount will be debited by next week. I have raised several complaints regarding this but haven't got any proper response from Reliance Digital. The customer care people were just trying to avoid my queries. They just want to hang my call. I am writing here as the last hope. I have been going...
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S
Santoshmane
from Bidar, Karnataka
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Product has not delivered yet

Hi Team,

I have book my phone on Reliance digital web site it suppose to be deliver on 21 May but still i have not received the product . When i am tring to reach to customer care they are telling that we will be resolving in 5 days and no response from them . I have prepaid the 56k amount online
Please find the below details

Order Number :RDF32503235
Mobile number [protected]...
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S
Smk2016
from Delhi, Delhi
May 23, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Delay in services after multiple follow ups

This is in regard to complaint no [protected]. It is very disapointing to say that every time I need to log a complaint to get this resolved. Even after multiple follow ups no response received. Even the customer care people are not entertaining our complaint and the call everytime goes blank automatically. If try to reach the technician who visited, delays it to tomorrow. But no one after that bothered to look into the complaint....
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Punith M
from Bengaluru, Karnataka
May 21, 2022
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Requesting a soft copy of my JBL earphones invoice with date

Address:Ramamurthy nagar chanchnadra bridge

Hi,
I had purchased a JBL earphones on 11th of October 2021 with a warranty of 1 year. Unfortunately the right side earphone has stopped working and to claim the warranty i need a soft copy of the invoice as my hard copy is lost the transaction was made online the transaction ID is T2110111621174661786684

Please provide me with a invoice

Thank you...
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Rishi1993
from Ghaziabad, Uttar Pradesh
May 21, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received defective AC and no support from the Reliance team

Website:reliancedigital.com

I am reaching out to you with my final hope as I have purchased Hitachi split AC through the reliance digital website in March 2022 and it resulted out to be defected piece and facing a very bad experience with reliance digital.

After multiple technician visit they filed for replacement of the product 3 weeks back. I have reached multiple times to customer support but didn't got any convincing support through resq support team....
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Prakash Nirmalkar
May 21, 2022
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For replacement of remote.

I purchased Hisence TV in January month. On april I registered complain about the remote which was not working properly. Since today no action will be taken....
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S
Shilpa shree 2
from Hyderabad, Telangana
May 20, 2022
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Returning a product

I ordered a cooler online and the product was delivered next day . The delivery guy said us not to open it until a installation person comes and does it. No one came for 2 days and wen we called customer care they said no one will come and asked us to open it ourselves . On opening it we found that the parts were missing and hence I raised a request to return the product . Initially the product said it was not in their clause to return the...
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Sridevi Pattipati
May 20, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Refund of 33577 rupees towards cancelled purchase

Address:Reliance digitals vyshnavi cynosure,gachibowli,hyderabad

I.I recently bought an ÀC from reliance digital store gachibowli Hyderabad on May 1st they promised delivery in 3 days.I called on the 4 th day and the drama starts .One says it is not processed yet, one said they don't have the piece.After much pestering they say they will send a person to the warehouse to search for the unit.???.After so much drama for 2 to 3 days again they finally said they had one piece which was damaged.MERE incompetence...
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Thriphala
May 19, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Hi, I purchased a Mac air laptop with reliance digital on 16th April 2022(RDF[protected] using my credit card emi payment .As there was no shipment details of the product and no proper customer support i had to cancel the product on 22nd April 2022. When followed up on the refund amount, it was said the product has to reach the warehouse for the refund to be initiated.On continuous follow up i finally received an answer that the product has...
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