Reliance Digital Complaints & Reviews

Purchase HP Pen drive from Reliance digital on[protected], on using it on the very next day found to be corrupt. Product carries warranty of one year. But when reported the matter, Reliance digital told me to contact HP. On contacting HP, they are saying Reliance Digital has sold old product which is out of warranty. It is manufactured in July 2019 so it is out of warranty. HP does not provide warranty on items which are more than 2 years...

Sir i have purchased Sony TV at Reliance digital SRMT MALL KAKINADA..and they have send defected Tv it not working.. when I complent the show room they said we will replace the product.. but now 7 days over no response from reliance digital... Purchased date is 04/06/2022
And also given complient to reliance head off with mail from there also no response...Very very poor response plz solve my issue
T KARUNA KUMAR
[protected]br...

I purchased Apple MagSafe 15W wireless charger for Rs. 4500/- on 8 Feb 2022. Money has been deducted from my account, and I even got the confirmation email. I have not received neither the product nor the refund for the amount to date. After repeated communications over mail and calls, none yielded any result for my money back in my account.

Order-RDF27438524 with
Shipment Number DI[protected]

I did not...

I had ordered a product online from reliance portal, which was suppose to deliver on 8th May 2022, but dint received a product but received a message stating that product is delivered. No response from reliance digital yet.
Complain raised with Reliance digital : com01843853
Order No : RDF32181121
Order Date : 08-05-22...

Worst Expereince with Reliance Digital ...Order ID RDF30032426 ... Ordered 1.5 ton Daikin Inverter AC but received 1.5 ton 4 star Inverter AC Daikin India ... Reliance is not at all taking responsibility for replacement of product neither giving refund of extra amount charged...

Never ever buy anything from them. Big Cheaters and not at all professional. Customer service is worst.

Nobody is listening to customer...This...

Hi,

We bought Lloyd AC on 9.4.2022
It got delivered on 13th and was installed on 14th, but due to problems in installation, the AC is not working. The installation mechanic could not do the job properly and ended up installing it incorrectly, damaging a few parts inside.

I have been in contact with your customer service but unfortunately there is not much progress in dealing with the complaint. We followed...

Supposed to be delivered or may 4th, not delivered yet. Customer care is useless, no information they can provide
RDF31882807...

Ordered on Reliance Digital app on 30th April to be delivered on 1st May. Delivery delayed an was delivered on 4th May. Post that service centre deliberately cancelled installation request. Customer service agents not helpful, called 20-25 times for delivery and installation, they disconnect calls. Escalated matter for refund to Level 2 as we bought AC from other Vendor and it's installed. Sill awaiting reply from Level 2 escalation. My Mobile...

I bought an ac from reliance digital offline store. They said it will get delivered by 4th of may and be installed by 5th of may. None of these happened.After Numerous calls and hardships on 8th may i got a sms saying that the product will get delivered by that day but that did not happen either. On 9th may morning i got a sms saying that product failed to deliver due to invalid OTP. But no delivery person showed up and NO OTP was given....

Yesterday I placed an online order for a Mobile Phone (Redmi Note 11T 5G 128 GB, 6 GB RAM, Stardust White).
I only placed the order with the condition of INSTA delivery within 3 hours but I haven't received my product yet. Also I am not able to cancel the order online or with the help of customer care.
Neither I have tracking details for the product nor the customer care support team. I don't know whom I should approach for...

I have purchased a LG washing machine from reliance digital.During my purchase, reliance digital employee has said it is zero noise machine but during the installation, found it is giving high noise which is literally disturbing.
Reliance digital technician has considered my feedback and not submitted to the higher management.
Later I have raised concern and LG technician was sent for investigation.He said it is giving high...

Faulty installation / product. NO response after number of times complaints on email as well as over a phone to customer care reliance digital.

Very less cooling. NO body is there in Reliance Digital to hear customer complaint....

I bought BPL 50 inch TV from Reliance Store, Ramnagar Alambagh Lucknow-226005 on the name of Avisha Srivastava on 18th March 2022, The product remote was faulty and the same was brought to the notice of installation engineer as well as store officials ...still no action has been taken and I am still struggling to get the new remote.
Very Very pathetic service I have received inspite of me calling them multiple times.
Help me...

I did order a product on 06/05/2022 money debited but order not generated now it is telling payment is unsuccessful. Please resolve this issue .....

I have ordered a Kenstar Grilli 750 Watts Sandwich Maker with Non Stick Teflon Coated Grilling Plate, Black (KTG02KGP-DBH) on 2nd May 2022. The payment of Rs.899 was done through online UPI instantly. It was written that the product was supposed to be delivered within 3 hours of booking (instant delivery) as I opted for instant delivery. It was been 3 days but I have not got any update or received delivery yet. I have already called the customer...

I purchased a Sony smart TV 50X75 model from Ongole branch. I bought it a week ago and they delivered it in 2 days. They charged me extra 825 rupees for shipping to my location as it far from store. But after delivery they did not install it even after 5 days. I tried reaching out to customer service, but they do not have enough guys on the desk to support customers. Because I tried to reach out on the customer service number for about 15...

I have purchased a Kelvinator A.C. on 28.04.2022 but still after 9 days delivery of the product is not yet done. They are daily making false commitments....

I have purchased mobile through reliance digital online. I cancelled it and they informed me i would get refund within 7 days but its been a month i havent received refund yet. I am been emotionally affected by reliance of not been providing any update about refund status. I am in debt now unwantedly i paid credit card bill even with so much struggle. I want refund pls help....

Hi

I have ordered an air cooler for Guntur, which is a city in Andhra Pradesh on Apr 29th, it showed me at the time of buying that will be delivered on 30th April. Till now there is no delivery and I have been calling customer service people from that day raising so many complaints, but whenever I call the customer service they say the previous complaint was not there we will register now and you will get a response in 72...

Order No: RDF30009520
Order Placed: 30 Mar 2022
supposed to be delivered next day (31-Mar-2022) but till date Item has not been delivered-
Called customer service[protected] more than 20 times) get standard message " we are looking into it .. it will be resloved in 72 hrs"
escalated though email to BM BADE atleast 10 times asking for refund
Still no resolution
to to my surprise the status says...