Apr 29, 2022
Updated by Amitverma882 To
Reliance digital
I m one o[censored]r customer who decided never buy or recommend any one to buy any digital product from ur apps or store .Ihave done a mistake on 11th April and purchased Hitachi Air condition which is delivered to me on 17th April although before buying delivery date was shown on apps is 13 th April .
So, I received AC on 17 th and installed by ur resQ team on 18th of April and the same day I made a complaints that AC is not cooling .Your technician came to check my ac after several call and finally they declared that Ac outdoor has plenty of leakage and need to replaced it as outdoor has manufacturing fault .
They told me 20th April that I will get replaced within 2/3 days ..since then I made plenty calls to ur customer care but nobody is ready to tell me when I will get AC.
I never spent even a single night since 18 days just because o[censored]r carelessness ..this is the way, u people treating ur customer .
Kindly tell me weather u people sending me Aircondition at my home or I go to consumer court .
Please don’t play with customer sentiment .
Ur costumer care is for no use, every time they raise complaints and assuring things will be easy within 72 hours but after 72 hour when I call them back again asking me the same question and assuring that things will be ok in next 72 hour ..
Finally tell me, what u people want . I have not that much patience left to tolerate any more o[censored]rs ignorance after spending hard earned money .
The Ac which has been delivered by u on 17 April is still at my home without use which is already declared faulted product by ur ResQ team on 20 th April .
I need ur reply ASAP..u cant take my life any more ..I call u everyday to know when r u solving my issue but u all r coward and never called me back with solution ..I spent my hard earned money and will not allow u to surpass the Indian consumer rules and regulation .
Amit verma
Sent from my iPhone
