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Reliance Digital Complaints & Reviews

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Updated: Apr 3, 2026
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Reliance Digital reviews & complaints page 59

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S
Sam Dani
from Chennai, Tamil Nadu
Mar 31, 2021
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I have purchased HP 21-b0101in All-In-One Desktop in reliance digital online store on 27 Feb 2021. On checking the product warranty status it shows only one year instead of three years (necessary screenshot enclosed). But reliance digital web site the product discription mentioned three years manufacture warranty and after my purchase claimed only one year warranty. Already I have raised so many complaints to reliance digital customer care via email and phone call but still not resolved my issue.

Note: Also, contacted manufacturer (HP) they have confirmed from their end that the warranty period couldn't be extend beyond 1 year and clearly hinted to contact the reseller in this context.

My Order ID: RDF09885140
Apr 7, 2023
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Apr 20, 2021
Updated by Sam Dani
Still my complaint not resolved yet.
Still my complaint not resolved yet
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    rahul1269227
    Mar 30, 2021
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    Address: Reliance Retail Ltd, C/O Premise No 875, Village Anoura, Near Amausi Lucknow, UP 226009
    Website: www.reliancedigital.in

    Hi,
    I have purchased a Samsung ac on 25-march-2021 from reliance digital online portal and product got delivered on 26-march-2021.

    On 27th installation is done. On 27th March I found that horizontal and vertical swings were not working and I was not able to connect AC through wifi as well.

    I raise a request for defected product. On 28 March your engineer visited. After inception he found that wrong product delivered. He told me that I have ordered Samsung Ac model number : AR18AY5YATZ but instead of this Model number AR18TY5YAWK was delivered.

    On 28th march I raised a replacement request for wrong product delivered i.e WPD00754075.

    I am attaching all the required documents. Please solve the issue as soon as possible and delivered the right product.

    Kindly contact me if any further clarification is required.
    Reliance Digital customer support has been notified about the posted complaint.
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      chocolate_boy_goutham chocolate boy
      Mar 30, 2021
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      Good evening I book a one plus tv in reliance digital at the time of booking he told we will deliver that tv in next day. I wait today for my delivery was not get. I called to store now he was telling it will deliver in 48 hours. I really disappointed for your late delivery and please don’t tell fake information for stock and delivery timings
      Reliance Digital customer support has been notified about the posted complaint.
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        shubhugupt
        Mar 30, 2021
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        This is regarding issue related to cancellation of EMI for the cancelled order.
        Bank is saying it will apply pre closure charges for it.
        Now who will pay the charges for this, as from your side i got my credit amount late.
        Reliance Digital customer support has been notified about the posted complaint.
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          Ritesh08166
          Mar 30, 2021
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          Address: HARMU ROAD NEAR RATU ROAD CHOWK RANCHI, 834001

          Maine 24 jan 2021 ko reliance digital se gautam verma ke naam se daikin (ATKL50TV) ka ac purchase kiya tha jika instalation company ke taraf se free tha, lekin reliance resq se jab instalation k liye aaya to har cheez ke liye alag se paisa maang raha tha, aur wo bhi market price se 3 times jada. aur reliance resq k jo bande hain unka behavior bhi bahut ganda hai. jis karan mujhe apna ac apne kharche par dusre service provider se karana para. kyuki reliance resq k bande na to sahi se service (instalation) de rahe the aur na hi sahi se baat kar rahe the.
          mujhe lagta hai ki mai reliance digital se product le kar bewakoof bann gaya hun.

          DATE OF INCIDENT[protected]
          CLIENT REGISTERD NUM - [protected]
          MY PERSONAL CONTACT NUM - [protected]
          MAIL ID - [protected]@gmail.com
          Reliance Digital customer support has been notified about the posted complaint.
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            Samruddhi Gawahale
            Mar 28, 2021
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            Address: Reliance Digital

            Hello Sir/Madam,

            I am writing this to inform you that reliance is having one of the worst after sales service.I am seriously fed up with your after sales service.I have bought 1.5 ton Reliance AC last year only and the AC has got me headaches it is not working properly since ever I bought.I have hardly used the AC around 10 to 15 days within this one year.

            I have called many times and made complaint but the technician don't come and even if he comes he gives excuses that other person will come and handle the matter.

            I am writing you this to know whether my AC can be fixed or not????

            And for proof I can attach as many document of complaints, my Invoice whatever you want just reply me back for the documents needed as proof and I want get my AC done as soon as possible or else I will move to consumer court.

            Waiting for a prompt reply.
            Reliance Digital customer support has been notified about the posted complaint.
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              Asha2904
              Mar 28, 2021
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              Duplicate bill of lost bill

              Hi we purchased Whirlpool refrigerator and now the bill print is not visible . We are seeing problem with the item in warranty period so can you please let us know how to get duplicate bill copy with phone number ....
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              Harish chandrappa
              Mar 28, 2021
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              Address: #3,10 th D Main road, nisarga lay out, ananthpura, yelahanka, bengalore 560064

              Iam booked 26th march meroon colour fridge, but 27th march night 10 clock delivered the fridge blue colour and that fridge is totally too bad i think that fridge a usage why are you doing this
              Reliance Digital customer support has been notified about the posted complaint.
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                user23
                Mar 27, 2021
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                I purchased one smartphone in nov-2020 it's been 4 mont haven't yet received cashback for it and if try to complain regarding this their customer support is not giving proper answer tried connecting many time worse service I have ever seen.Please don't mention any offer if you don't want to give them.Please improve your customer support team they are useless
                Reliance Digital customer support has been notified about the posted complaint.
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                  msrinuhyd
                  Mar 27, 2021
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                  I have taken extended warranty from reliance digital for My microwave Owen
                  my Owen got complaint and raised a request to fix it they said they will not do service for parts I have to make payment to samsung and can be reimbursed after that

                  I did the same and shared the bill

                  two month over no reimbursement done

                  sent mail to customer care a month before still they are not solving issue

                  multiple complaint to customer service but simply closing ticket with out resolution

                  one of the ticket number I have raised is [protected]
                  Reliance Digital customer support has been notified about the posted complaint.
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                    Ritesh08166
                    Mar 26, 2021
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                    Address: madhur sampark harmu road near ratu road chowk ranchi 834001

                    Maine 24th jan 2021 ko reliance digital se daikin ka ac (ATKL50TV) gautam verma k naam se purchase kiya hai. ab mera issue ye hai ki aapka service department reliance resq ka service bahut hi kharab hai. mujhe apna ac install karana tha par har cheez ke liye mujhse extra charge maang raha hai. jabki instalation charges ac k saath free tha. jis karan mera ac abhi tak install nahi ho paya hai.

                    date of incident - 25/03/2021
                    client number - [protected]
                    registered contact num - [protected]
                    Reliance Digital customer support has been notified about the posted complaint.
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                      Murali Reddy
                      Mar 26, 2021
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                      Address: Flat no 103, surya lakshmi sai Ganesh residency, poojita enclave, Rajiv Gandhi Nagar, nizampet village

                      Hi, I got cheat by ur store. Bought a ac that have been sold to me saying it has copper condenser and has 5years on parts and 10 years on compressor. Now LG says it a all a false information.

                      I really feel I should not be trusted you guys.
                      Reliance Digital customer support has been notified about the posted complaint.
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                        Vinayaksk
                        Mar 26, 2021
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                        Address: Malapur dharwad

                        One plus software updating
                        Bt not response reliance digital service center plz immediately response
                        Reliance Digital customer support has been notified about the posted complaint.
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                          SuhasiniSharma77
                          Mar 24, 2021
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                          Address: Reliance digital Sec 21 Dwarka

                          I purchased refrigerator from your sec 21 dwarka reliance digital centre on dated 21.3.2021 through kotak finance . finance desk girl is totally unethical. she initially confirmed that no fees will be charged for this processing of kotak finance & later on she charged some processing fee during down payment . that finance desk girl confirmed us that all process of finance has been done . no further docs will be required from my side . even she has initiated some online form which was filled by me at the time of visit .

                          it was committed by the reliance staff that product will be delivered by next day any how. but it was delivered on 3rd of purchase i.e 23.3.2021 after several calls to the team . meanwhile that finance desk girl continuously calling me for some cheque & online form submission that was already filled by me at the time of visit .she also message me that " agar ap form onilne fill nhi karoge to delivery hold kara dete h ". i assure her that i will fill that form after receiving link from your side . but she has sent me several uneathical messages like " mai aapse pareshan ho gayi ", Bahana laga rahe ho ...etc . she has deleted several chat messages when i told her regarding this unethical chats (screen shot attached). I also told her that i can proceed for cash payment if she faces issue in this finance process. she has done several harassing calls.

                          Such type o[censored]nethical behaviour is non tolerable .
                          Reliance Digital customer support has been notified about the posted complaint.
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                            Manojeconomics
                            Mar 24, 2021
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                            Website: www.reliancedigital.in

                            Tried purchasing a product from online

                            https://www.reliancedigital.in/
                            Whirlpool refrigerator

                            On 25/03/2021

                            In portal payment status shows "payment unsuccessful" but my amount got debited, have called customer care many times, got replay like will be refunded in 48 hours.
                            Reliance Digital customer support has been notified about the posted complaint.
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                              plnreddy
                              from Delhi, Delhi
                              Mar 24, 2021
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                              Sir
                              We have purchased Whirlpool refrigerator on[protected] but till date we haven't received any installation. We have been calling to your customer service since 3days but they are not giving any response its so bad on your service.
                              Hoping an early action from your end we need installation today at any cost.plz take it serious!!!
                              Service is very poor!!
                              Phone no:[protected]
                              Mail id:p.[protected]@yahoo.com
                              Reliance Digital customer support has been notified about the posted complaint.
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                                Sreedhar Bhuduru
                                Mar 24, 2021
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                                Address: Rajhmundry

                                In Rajahmundry, Andhra Pradesh RELIANCE RESQ office is not working properly and not responding calls, they are not attending for repair even the time promised by them, Resq office in Rajahmundry is totally waste.

                                Please change the in-charge persons and expel all those staff working office other wise Reliance will loose their reputation before of fraud people.
                                Reliance Digital customer support has been notified about the posted complaint.
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                                  plnreddy
                                  from Delhi, Delhi
                                  Mar 24, 2021
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                                  Sir i purchase 360 ltr whirl pool refrigerator from reliance digital on 21.03.2021 but as on time not installed
                                  many times called customer care but no action
                                  please take as early as possible
                                  my mobile no. [protected]
                                  Reliance Digital customer support has been notified about the posted complaint.
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                                    Sushikudav
                                    Mar 24, 2021
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                                    Address: D1405, PBR Wadhwa, Sector 4, Nerul west, Palm beach road

                                    We purchased the Siemens WM from Vashi Navi Mumbai store. I was informed of installation next and same will be done by Siemens. After one week I find Reliance is not asked for service from Siemens and neither Reliance is doing the installation. They have only misguided me neither they have attended my call, nor replied by emails or Whatsup or SMS.
                                    Even now they do not know the status, good only for taking money and sales but after sales service very poor.
                                    Reliance Digital customer support has been notified about the posted complaint.
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                                      Tippu Sullan
                                      Mar 22, 2021
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                                      Address: No 923 rajendra nagar 2nd street neelankarai Chennai 41

                                      I bought a TV in reliance digital. But without my permission they attached the bill with additional insurance .they did fraud work with me. If I went to branch and complained they tellings lies with me. It's fraud company
                                      Branch is T nagar branch
                                      Reliance Digital customer support has been notified about the posted complaint.
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