Reliance Digital Complaints & Reviews

My order no order no RDF08030553 Delivery date 20/11/2020, but till date not deliver product also not refund my booking amount, i mail cs hed, but no any response till date now

Purchase person iroli Navi Mumbai no [protected] by net banking,

Delivery Ramdhari, Jaunpur Up no [protected]

Purchased Samsung A/51 for Rs 23000/ on 21/12/2020 as per Mr sushants promise that he would transfer all my data from my iPhone 5 to the. New mobile which I purchased I stood there for 3 hours and he could transfer half of my data and remaining he told he would come to my residence and transfer the next day. I am senior citizen and my legs got swollen Sorry to say that the sales people were celebrating one of the staffs Birthday an d made me wait for a long time Today at 1 pm I called sushant and he was shedding his responsibility to other staff and his behaviour become unethical and rude and refused to help me My mobile no is[protected]. Name Pradeep Bhanu. Age 69 years. Shops name. Reliance retail Ltd. Reliance Digital. Runway Anthurium Lbs Road. Vardhaman nagar Mulund west Mumbai 400080. Phone no[protected]. Service no [protected] Waiting to hear from you
Note: Either give me service or refund my money. With warm regards bea

I AM A CUSTOMER OF RELIANCE DIGITALS PAST 10 YEARS .. I HAVE PURCHASED 3 ACs AND ONE SOUND SYSTEM recently ... out of which AC OUTDOOR UNIT AND DRAIN PIPE WRONGLY FIXED inspite of our clear instructions on the first visit of your team(we sent them back as we needed time ). Later in the 2nd visit O[censored]R TEAM ANOTHER SET OF PEOPLE HAVE VISITED THE SITE AND THEY WERE UNAWSRE WHRE TO FIX THE OUTDOOR UNIT AND FIXED A T A WRONG PLACE . I have EXPRESSED MY CONCERN to Miss Manga in RELIANCE RESQUE and also her manager.. both of them were reluctant to even listen to my concern moreover asking us to pay extra charges of RS 2000 for changing the outdoor unit. Moreover the former was talking even rude and answering bluntly.. I have not experienced anytime before and this behaviour is not at all expected from an organisation like reliance .. I wish get my installation rectified with ease and humbly request you to correct them and I also expect good service from the prestigious organisation as early as possible .

Sending a defective product twice.
I received the same faulty piece twice, Reliance Digital is selling faulty pieces at a cheap rate. It was just a matter to find them else you would be using them on a daily basis.
Moreover, it is not an easy return/refund policy. I have to contact Samsung Folks to get a DOA certificate which takes 3 - 5 days.
It's been 3 weeks and my product is still in the Samsung service center.
Selling online at a cheaper rate is one story selling a defective piece is different.

Jio routers are unavailable for maximum pincodes
even for district pincodes also its showing unavailable for those pincodes

A Geyser A O Smith was purchased on 7 Dec 20 from Reliance Digital Tirupathi: Unsuccessfully Installed by technical staff on 9th Dec 20, Since then calling the vendor and the company service staff for replacement or refund, No action taken even after 11 days many mail sent and many times called both parties no action customer is suffering due to company

I had a problem with my Macbook Air starting for couple of weeks. I thought it is probably a OS malfunction and there were no physical damage whatsoever. I contacted ResQ at Eaze Mall in Malad West, Mumbai. I submitted my laptop 3rd Dec 2020. I received a call on 6th Dec stating they have quoted for a repair cost as they found a problem with the logic board (mother board). The mail quoted Rs 34099/- for repairing a part on logic board for which the logic board would be replaced/repaired. I did not agree to go ahead with the repair and collected my laptop from them in the following week on 12th Dec 2020.
When I was at the store I asked about the problem and i was told it a logic board probelm, without any specification. When i asked if they could switch on my laptop - they could not but run a diagnosis without switching it on. I requested them to give a proper report mentioning what is the error that the diagnosis revealed.
On receiving the diagnostic report, I could only see "logic board issue found" for which they charge Rs 2200/-. It seemed like a total waste of money and time to even give it for diagnostic.
I came back home and tried switching it on and my laptop happened to switch on and reboot/install update and start as normal by itself. It ran its own diagnostic and gave an error report which said it was a "Sleep Wake" malfunction due to which the laptop was not switching on and screen was going to sleep every time it tried to boot the system.
Had they been a reliable and able Apple service provider they should have been able to diagnose this issue if they probably had tried to even switch on the laptop. Understanding their words on the diagnostic report and my experience after coming back home and starting the laptop, it is clear they did not even do the basic minimum but charged their diagnostic fee for just keeping the laptop at their store.
When people buy Apple products, it is understood that the investment is higher than any other products available in the same category. The customers will also want better service after paying additional charges for getting their products repaired or checked. This is absolutely unfortunate that apple services are becoming worse than OPPO/VIVO which may be reasonable at cost but their services are much more reliable (as known from users).
If this board decides to get into this complaint further I am ready to provide the receipt and the diagnostic report on request.

I bought an Asus tuf a15 ryzen 5 laptop from reliance digital using a HDFC credit card using the EMI option.They said there was a 5 percent cashback which will be credited before December 5.i have not received any cashback or any information about the cashback till now, it has been 2 weeks after December 5 so plz do the needful

Unhygienic and dirty coconut selling at unfair prices, which will harm for our health.So you should take action against on this product seller. I hope you will understand and take action against him .

Please help to get my refund amount of 3999 which is been fraudlently kept on hold by reliance digital since last 25 days.

[protected]
Murtaza.

I have purchased Reconnect (sludge protection) on 4/12/2020. It is not working from 2nd day.

I have purchased Reconnect (sludge protection) on 4/12/2020. But it is working from day two.

My name is rajesh nalli

Yesterday I purchased one plus tv 43inches y series
In your reliance digital store bhimavaram your sale man told to today delivery commented but still I didn't get any response your store i call back ur store he answer me tomorrow delivery time ..

I told yesterday only i want today excited time but still saying silly reason's i don't want accepted this type of reasons I don't like this ur service

I already complaint ur customer support still i didn't any response worst service giving and experience only ur store

I complaint ref id : [protected]

Hi Team,

I've ordered "X90H | Full-Array LED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Android TV)" from the Reliance store in Vizianagram. Since there was no stock I was told that my product will be delivered within 10 days. I got a tracking message from Reliance that my product is out for delivery on Nov 26th. But till now it was not delivered. The TV price was 94K and I paid half of the amount and even the EMI also getting deducted. But till now no update. I'm totally dissatisfied with the service.

Can you please update something on this or else I've to reach out to some lawyer to place a complaint?

Shipment No: [protected]

Let me know if you need any additional information

Purchased a soundlogic pro from your oberon mall kochi kerala store on 21st of November and after two weeks left side was not working. visited the store for an immediate replacement but they are not ready to help and told me to go and complaint. then mailed several times to escalation team including their ceo BM BADE. But always getting the same reply. My plan is to purchase other brand but they promoted these kind of cheap one and purchased with the assurity of their sales staff now requested for a refund or credit note they are not ready to help only blaming for escalating to the complaint team. invoice number is 000452 and relation ship ID is [protected]. after seeing all these things lost trust in reliance the brand

Power on failure.
Boat brand complaint registered ticket numbers
[protected]/11/2020
[protected]/11/2020
[protected]/11/2020
[protected]/12/2020
[protected]/12/2020
[protected]/12/2020
next 48 hours will get back
no responsiable

i am this products purchased at

reliance retail limited
reliance digital
mudichur road next toneetarasan hotel
opposite axis bank
bharathi nagar
tambaram
chennai-600063

my address
thenmozhi
no:18, sri sathiya sai nagar
thenmelpakkam
singaperumalkoil
chengalpattu-tamilnadu-603204
contact no [protected]
mail id:[protected]@gmail.Com
[protected]@gmail.Com

Hi,

i have purchased a HP 803 Ink Cartridge, Tri-color on[protected] and returned on the same day. till now refund has not been issued.
have called up to the store people, sent several mails but no response.

my order ID: RDF08068144
HP: [protected]

I purchased a soundlogic pro earbuds from reliance digital store oberon mall, kerala and within two weeks left side is not working. Today while taken to store they are telling wait for three weeks for a replacement and totally this is unfair. sales promoter has told this is good brand and go for it, I requested for an immediate replacement or other brand product but they insisted for the same and talked very harshly by saying you go and complaint. This is very unprofessional thing. If the product used for at least 2 months it is bearable and this product is really very bad and lots of negative review for the same. Why reliance is selling this kind of cheap products? As a customer I am fed up from their response. I need to buy other brand so refund or credit note is required. after making the complaint got a call from store and they are blaming and questioning me for writing mails to cc head and bm bade. this also informed to bm bade but no response only created a complaint mail. I need a resolution urgent because I am moving to other city by next week. Money paid from my pocket and sold cheap products for their margin now spending time to mails and complaints. after seeing all this lost all trust in Relaince the brand

I am totally pissed up with the responses from Reliance Digital customer support.

This is what happened with me. Person from Reliance e-comm called twice to send the sealed box picture and will revert back in 24 hrs... but nothing happens after that, and I keep following CS.

1. I ordered Samsung Watch online but the payment was declined and I crossed checked with HDFC Bank (payment was made from HDFC) and got confirmation that it was declined but amount was deducted from my account. I was assured that refund will be made within 7 days.

2. After confirmation, I ordered the same Samsung watch again and was successful in ordering.

3. To my surprise I received two watches.

4. I complained immediately to HDFC Bank and to Reliance Digital.

5. Answer from Reliance Digital was surprising, stating that you need to get it checked from Samsung service center and then only we will return. How can Samsung will help with sealed package.

6. Went to Samsung service center and the response was same. They start laughing, how they can help with sealed packed. If there is any fault with the product than only they can support.

This is totally illogical and unprofessional. People sitting at Reliance customer support doesn't have simple commonsense. Even after getting calls from E-Comm person who specifically asked to send the picture of sealed box.

Request you to resolve my concern and take the material back, which is still sealed packed in Reliance box. The mistake was done from Reliance end, why should customer suffers...

The tv purchased is not working .it wwas purchased about 4 months back with 2 year warranty.within 2 months it developed problem and they rectified it after weeks time taking the tv in their service center.once again the problem tha video vanishes and only black.last time they told it is board problem and to be replaced nothing done i think it is a refurbished item pl help me and i am prepared for replacement for other one in these harddays you must understand the customers difficulty WE RELIED ON RELIANCE AND GOT CHEATED