Reliance Digital Complaints & Reviews

Dear Sir/Mam

I, Gaurav Yadav, am a resident of Najafgarh, Delhi. I had good faith and gave utmost importance to purchasing products from Reliance Digital. But recently I had a very bad experience with the Reliance digital store located in Najafgarh.

On 20th Oct 2020, I purchased an apple charging cable from reliance digital najafgarh store(invoice attached herewith). The cable stopped charging the very next day...

I'am a Doctor by profession and have served in the Armed Forces for 24 years, and a senior citizen with a varied degrees of life experiences, never have I faced something like this. At my first (and possibly the last)experience with Reliance Digital Fatima Nagar Pune on the 31st of October 2020, I purchased a Refrigerator LG FF 335 GLT372JRS3 and the deal was of exchange of my old LG refrigerator. Though the new fridge was delivered and installed...

Not answering any call poor service
Very bad in vizag
They will not attempt my call ...I will call
All center in vizag ...no one responded...
Very bad bont buy any one please......

I got this dishwasher delivered less than 3 weeks back. And to my utter disappointment, LG and Reliance have tricked me and I am sure many other customers, by not revealing complete information about the auto restart feature.
.
The machine does not starts from the time it ended in case of power cut (few seconds only).
It's such an expensive product, and does not have the simplest of intelligence.

I have...

I ordered a phone Realme 7 pro which was supposed to be delivered on 29th October 2020. Its been 1 week, there was no phone call or message notification from the delivery team. I have been repeatedly calling the customer support but it was of no use. They keep transferring my call to some other member or the delivery team just to put the call on hold and disconnect it. I was also told that the delivery did not happen because I was unavailable....

I didn't cash back from reliance digital as offer given on purchasing mobile phone as per terms and conditions...

The LG 49 FHD Smart LED TV was purchased from Reliance Digital, Visakhapatnam.
RCP period is from 27.7.2018 to 27.7.2021.
The TV started giving trouble ( wavy pictures) and a service request was registered on 18/9/2020. After much following up again on 22/9/2020 a complaint was registered. Complaint number[protected]
On 19/9/2020 a technician from LG supposedly visited the place and said Reliance has to place some orders....

Recently I bought Sony Wireless headphones (Sony WI-SP510 Wireless Sports Extra Bass in-Ear Headphones) and Order number is RDF07495974.Problem is the headphones are disconnecting automatically while I am walking and if I move 3-4 meters away from device and also voice clarity over calls is below average.
To this point I called customer care
1) First one did not understand the problem, told me to send photos and videos and...

My reconnect tv remote qt 166 is not working I want a new remote for the same please provide your contact details...

I had ordered an Readme Note 9 pro max 128 GB 6 GB ram Mobile Order from reliance digital vide Date 21/10/2020 order no RDF07270181 and the order was cancellled on 26/10/2020 .many time email & not response your side they still have not refunded my amount of rs 18499
I have repeatedly called customer care and emailed them but it is of no use they are not helpling at all .pls help me

our cell no [protected] Sanjay Shah...

I ordered a product which is Dlink N 300 DIR-615 Wireless Router from your Reliance Digital Online store on 21 Oct 2020 with Order No: RDF07277104 & Confirmation Id - TU[protected]. Which was delivered on 22nd October 2020.

The key role played in this harassment which I described below is :

Senior Customer care Executive - Lalit Kiran & Reliance Digital Store Uttarpara Helpdesk executive - Mr. Biswajit...br...

Bought s20 plus cover, by mistake it has come s20, tried to return for exchange but got reply that they don't have policy to take back even though the pack was not opened and refused to exchange too, even after several requests over phone and mails not replied satisfactory to support customer, hence will never recommend to anyone to buy from reliance digital online. Amazon is much better as they take return without asking anything, which...

Yesterday we have purchased Philip's 5.1 speaker from reliance digital, brookefield, Bangalore. Later we found that amount is high which is compared to other sites such as flip kart Amazon. Around 1500 we have paid more .. we are very disappointed. Please look into this issue and get back to us asap

Name : Maheen latheef
Purchased product :Philip's 5.1 speaker model-SPA8000B/94
Paid amount :rs9440/-
Purchaed...

I hv purchased a samsung refrigerator from Reliance digital Karnal in July 2020 inwhich I have to be received a cash back with in three months, but still I have not received any cash back in my account. I have also complaint about your sales executive, they have misguide the customer and their behaviour towards the customer is not good. In future I have not purchased any item from Reliance digital and not recommended any person to purchase...

Order number RDF03395552 refund has been delayed since 5 months and every time I’m supposed to call them and remind of their responsibility. THERE’S NO ONE WHO IS RESPONSIBLE AND IS BOTHERED TO SOLVE THE ISSUES. All they say is “we have escalated to concern team”? For 5 months? Escalations? What escalation? After that what? Most irresponsible set of people work there, their CUSTOMERs are their lady...

Hello,

Order Placed:Date 14 Sep 2020 and mail send and call to customer care charger not working and damage complain product returned and replacement cancelled and issue the refund but not received till time and customer care no any response and for reference below email

Dear Customer,

Greetings from Reliance Digital...!!

We appreciate that you have highlighted your concern....

Reconnect 43 inches TV Suddenly stopped working.
It's just providing blank screen and not showing any picture....

Recently we purchased -Eureka-Forbes vacuum cleaner on 18/10/2020 at Reliance Digital stores, Ananthapur, A.P( [protected]).When we tried to clean our floor at home on the same day just after 15 mts.we got burnt smell.We stopped it immediately and tried to complain the stores but phone not connected.Next day we went to the stores & submitted the item to the stores( person Rajgopal ).They told that they would send it to company & replace...

I had ordered one HP Omen 15 laptop from Reliance Digital store on 16th Oct, 2020 (Order No.- RDF[protected]. The purchase experience has been worst, I had also raised a complaint before on this issue on 22nd Oct, 2020 (Complaint ref id- WPD[protected]. After this horrible delivery and customer care experience I will never purchase again anything from Reliance Digital or recommend it to anyone else. First the product delivery was delayed, then...

I bought a Samsung A70s from Reliance Digital store this January (2020). Along with this phone I also bought the free one year screen replacement insurance. Come this October, I cracked by screen due to a drop. I called Reliance customer care with the number on the invoice, and told them of my greviance, however they did not seem to find my number associated with the purchase of the policy, while in the invoice my number was specified. They...