Reliance Digital Complaints & Reviews

I have been a consistent customer of reliance digital for a while and mostly I had great experience with the outlet. But recently I purchased a hp laptop from the store which was billed to me at 58999 but the mrp on the product was 58477 . After I saw government rules it was written there that no one can sell a product above mrp price. It is disappointing but I still think reliance digital is good place to shop. So plz help me with this situation.br...

I boughta microwave in november 2019. They offer me a 10 % cash back for hdfcbank card. Till date i donot get a cashback. I have called them trice. They commit me they will give cash back. I even submit my bank statement last month since they ask for. Shame on their part...

I have ordered a Samsung galaxy m21 blue phone order id RDF04785791 on 7th August MODE OF PAYMENT:credit card, but i have entered the wrong pincode. On 14th August i contacted the delivery partner ECOM, they asked to contact reliance digital customer care.
I have called to customer care, one of the representatives told me that pincode can't be changed now as it is in delivery, and said he had initiated the cancellation process...

Dear Sir,

I have purchased Jio Fi router on 5th September 2020. The product serial number is [protected]. SSID is JioFi3_5ADCD4.

The product was purchased from Mr. Abdul ID 60391436 from Reliance Retail Limited Store at Colaba State Code 27 MAH.

On 25th September 2020, the Jio Fi Router sim slot malfunctioned and the device became inoperative. I handed over the device to the Store Manager...

I have purchased the LG 8 KG Automatic Washing Machine, Inverter model on Sept 7th, 2020. On Saturday 12th September, 2020. We started using it for the First time, after we add the load to the machine. Suddenly it is getting power off by itself and restarting from the beginning on it's own. We stopped using it and raised the complaint to the store, and they send one technician. He visited to our home on 13th September, 2020 i.e: Next...

They have sold a defective product and now telling me to go to samsung store.
This complaint is against reliance digital store hyderabad gopanpally.
I can be reached out at [protected].
Such fraud things reliance is doing during pandemic.
Strict action to be taken to make them realise so that they stop selling fraud products....

Have ordered a jiofi router on 24th september
Order id : rdf06510896.
Getting no response
Received order details but not received an invoice.
Though mentioned it will be delivered on 25 th but not yet done. No response from them other than it will be delivered today or within 24 hours....

I had registered an asus laptop on 12th september my laptop was going to be delivered on 17 september. Till date i didn't receive the laptop nor the refund.
I applied for cancellation still no response.
Your courier partner says laptop is in bhiwandi and reliance digital customer says it is in ahemdabad. Please get my money back please i request.
I did payment through credit card due is coming soon. Please get my money...

I purchased a hp laptop model 15 cs100tx and serial number 5cd8490ywh on 15 august 2020 from reliance digital selaiyur, chennai, tamil nadu. I have a prbm in my laptop. It frequently gets hanged and most of time it shows not repsonding. Regarding this i tried many times to contact hp customer care from 18 august 2020. And i came to know tat the system is out of warranty. I have waited for more than 1 month to update my warranty from reliance...

Hi,

Just to inform all via this platform that reliance digital is making fool and cheating his customer, i am sharing my first order experience here.

I have ordered jio wifi router jmr540 on reliance digital website (10 sep) and received the product after 2 days (12 sep).

I was shocked when i opened box and found feb 2017 make electronic product jmr540 (You can say junk product as its electronic...

I have purchased 1.) hp 15-ek0042tx gaming laptop (10th gen intel core i7-10750h/16 gb/512 gb ssd/nvidia geforce graphics/windows 10 home/full hd), 39.6 cm (15.6 inch) 2.) targus amu660ap wired optical mouse order type: net banking total order value: ₹116, 298 order placed: 11 sep 2020 order no: rdf06180602 carrier :ecom awb :[protected] with respect to above info i have tried calling reliance multiple times due to my shipment being on halt...

I had given my samsung galaxy note 9 under reliance resq warranty. Service number [protected].

After nearly an yr o[censored]sing the phone started heating up, speaker was crackling and charging socket was a litl loose.
So gave it to the resq centre penguin.
On the 13th day and numerous calling i finally received the phone.
1st of all even though there was no sim on sim tray, the phone was showing signal tower...

I bought sony x75f tv on 12-may-2019.
I'm facing 2major issues for past 3months.
I already submitted complaint regarding this. But no troubleshoot done from your side. No proper response.
I almost spent lakh and 27k rupees for those product.

Issues.
An black mark throughout the entire right corner of tv. Clearly visible when some colors played at back ground.

An light glow mark...

I had purchased ac installation team has arrived for removal and reinstallation of old ac and installation of new ac. This team was highly unprofessiobal. They came at 1pm and work wasn't finished even at 7 pm. For removing and reinstalling old ac they could not do it. Nails were hit all the wall for fitting external unit. And finally left with out installing old ac. Entire wall was with nails and...

My reconnect led is out of warranty i call in customer care and send a engineer but engineer not come he call me and demand 1000 rupees to come and check. This is a huge amount for check so i call again customer care and representative said i have only provide engineer he demand any amount of rupees we could not nothing for that. Please repair my led as soon as possible in reliable price...

We had purchased hul water purifier on[protected] from reliance digital, ghodbunder road, thane west-400604.
At the time of purchase we were told about 1year brand warranty and 2 years extended warranty from the store.
After the purchase done and invoice generated there was no mention of the said offer in the bill and we didn’t trust any verbal offers explained as they are not authentic so we told the executive about it, to...

On 07-09-20 i have ordered and paid rs 1367/- for dlink dir - 506l pocket cloud wireless router - order no. Rdf06089746 dt 07-09-20 from reliance digital website. On 09 — 09-20 a defective product was delivered to me and the battery was totally dead and not charging. On the same day 09-09-20 i reported to reliance digital customer care service personnel over phone & email ([protected]@ril.com). On 12-09-20 reliance digital issued a...

I ordered a computer for approx rs. 23000 on 1st august 2020. But i had to cancelled as it was wrong order based on the instructions from call center as reliance digital has provided no option for online cancellation to customers. I am following up with your team for the past 1 month for a refund amount against booking ref rdf04560708 with no resolution to this.
There are tickets raised everytime i call your call center with no closer...

Reliance digital store employee told that if any screen damage happens.. They will collect & deliver within two days..in a way of very very fast..

But i technically visited thier office multiple times.. Reliance team will always says.. Their staff was in leave to check about it..

So i finally tried contact via mail by saying. My screen was damaged 10 days ago trying to contact resq team but no response from...

My name is nirwail singh mob [protected] i am prachase wasing machine of reliance digital (reconnect) prachasing date 15/08/2020 but my wasing machine is not work and i am complaint many time to your customer care but your service is very slow and any tecnishion not visit on my place your tecnishion call me and ask me. So please you call the local tecnishion i am not visit your place your place is very far agent name nitin please help me......