Reliance Digital Complaints & Reviews

Hi, me and my father went to reliance digital shop, pattukkottai and bought a wifi modem on july 30, 2020. Store has given a bill in the name of rajarajan j (My father's name) where my requirement is to change it to "shabi. R" (My name) so that, i can claim the amount for the wifi modem from my organization. Kindly note that the provided bill is also fainted. I have already contacted the store on this but i didn't received any help from them....

Yesterday i received a product which was a printer and it was a 2 years old piece and also defective. It was only printing specific colors and as the image i wanted to print and when i printed black ink it came out almost faded. Its ink also was dried out.@reliancedigital when i raised return request a guy from store refused and told me to get some certificate from service center. What # type of service is this....

I ordered LG microwave oven on 12th August my order ID is RDF05146422 and on 13th I called customer care to cancel my order but they said it was not possible and I asked how it can be cancelled So she said please don't accept the order and I did that on 14th August when I got a call from the delivery person but regarding the cancellation I have mailed and called them frequently about the refund . on 18th August I again called customer care...

I have faced this problem with Relience digital that I received one defective product from them and trying to take refund of the product, No action taken from them, Just created a complaint in that but no action taken for 2 weeks.
No response on mails and call.
I have called many time they just say we are sorry, we will reach to you and they never call.
Complaint number PRI00461068...

Dear Sir/ Madam this is to inform you that I had purchased a Samsung HD ready smart led tv (model: 32N4300) on Aug 13'2020.The matter of complaint is the sales person who was explaining about the features of the tv had given false manufacturing year on asking.So, i refuse to take the delivery of the same. I had already raised a complaint in the customer support regarding the issue and they assured me to resolve the issue latest by Monday...

Hi,

I have purchased pTron bass earbuds and after 2-3 days its stopped working, I asked for replace or return and the customer care is saying we cannot replace or return it, you only need to ask pTron customer care, which is not responding in the calls.

This is my first order with Reliance digital and the experience is really bad.

My Order ID is : RDF05061976

Please resolve it asap.br...

I had purchased a product from reliance digital store in December 2019 on cashback offer my HDFC debit card EMI. EMI was tenured the period of six month. I paid all the EMI in the month of MAY 2020. Reliance customer executive told me that you will receive your HDFC debit card cash on paying third EMI which was on 05 March 2020, but still i have not received any cash from reliance digital store....

Dear Sir,

I placed an order of AC on 18th may 2020 and got delivered it in a week. After installation in just two days AC stopped working. After one month again it stopped working when I raised complaint company executive said due to installation error gas pipeline was damage results in gas lickage. They repaired it but again in couple of days it stopped cooling. Again I raised a complaint and called company guys multiple...

I had placed an order for laptop on 15 August. The item have to be deliver on 16 august. It is express delivery. but i dont get the product and when i contacted near reliance digital store they told us that they couldnt deliver the products because it is not processed yet and there were a error showing on. and then i decided to cancel my order and i call customer care and they were providing very bad service. Each day they were telling to...

Order id - rdf04761340
Ordered tv on 6th august 2020, tried connecting with customer care on phone @[protected] but it is either busy or just playing some music and @[protected] does not connect at all. I have written to cs head & ceo who simply say "please allow us 8 working hours to get back to you"

With such poor customer care service i don't think any customer should place an order...

Dear Sir.

This is in reference to my purchase online from your Reliance online store.
I purchased a laptop online on 24th July 2020, and in spite of adding my GST number, our GST was not mentioned in the invoice. I called up the customer service and they replied that there was a glitch in the system, hence this error. The store manager returned our order and issued us a new laptop with a new Invoice for which again I...

I purchased a One Plus 7T from the Reliance Digital store in Xperia Mall, Palava City, Mumbai.
I paid 10000 from my debit card and the rest (Rs 3000) through credit card EMI. I have received the 10% cashback on my credit card, but not for the debit card. I am still waiting for the same.
Please resolve....

Dear Sir,

Myself Amir Vadhwaniya had purchased a 39inches Led tv from Reliance digital at alpha One mall Ahmedabad on 29/08/2016 so I was given 2(Two) Years of warranty with product and at the same time I had extended the warrant for next 2(Two) Years so at that time I had asked to the salesman that " Normally after 6-7 months company use to change their model and after some time spare parts won't be available and you are...

I was expecting a delivery of my microwave today. The delivery guy has contacted me multiple times since morning to get a proper understanding of my address. After sharing multiple details with him also i have not received my product delivery yet, but in my account it is showing as delivered. I am absolutely scared about this as it's a huge amount and i have still not received it but your application is showing delivered.
Called customer...

My order RDF03631656 I was Book the mobile on 4 July, the product was delayed for delivery, I will cancel my order, today 17 August I will not get my refund...

I purchased a extended warranty from Reliance digital for my Diakin 1.5ton ac, and registered my complaint on 21st JULY, they took my AC saying it will be repaired within 2-3days, now its been 27days and yet i m living without ac in this extreme weather conditions in NOIDA.
there is no one to whom i can contact, reliance customer care says we will revert back to you after discussing with service center and they never revert back. br...

I order a home theatre and as per the web site, the delivery date was 16th Aug'20 (i.e. today) & none of the customer care number works.
I am clueless about the delivery schedule and installation date and process.
Seeing so many complaints on this forum, it seems like a wrong decision to opt Reliance Digital as the platform for my purchase.
My Order No. - RDF05333109...

Hello sir,
Im P.Thulasi ram, i purchased SAMSUNG HTJ5100 home entertainment system in Reliance digital through online. But this product not connected to my device. i try to so many times and different ways, so i decided i send return back this product..but reliance support team not responding..what can i do ?how to send return back this product?Reg order no: RDF04808166, Name:P. Thulasi ram...

I placed an order on july 8th 2020 and its already aug 15th 2020 and yet to receive my order. I ordered a phone around 20k and a month in and 2 weeks o[censored]nsupported customer service i am worried if i will ever receive my order. No one has tried doing anything to resolve my issue yet. My tracking details hasnt been updated since 20th july 2020. I want to cancel the product but i won't be refunded until the product reaches back to the warehouse...

I visited the reliance digital store, bangalore, i was in the store discussing and looking at the model for an hour. I was about to book the tab in the store itself. Then i discussed with the online department in the store, he mentioned if you apply online, you get the discount on both coupon and icici credit card. Coupon discount is not used in stores.

I asked their help only book through online as it was finding some issue,...