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Reliance Digital Complaints & Reviews

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Last updated May 8, 2024
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Reliance Digital reviews & complaints page 68

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P
PIYALI Naskar
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Extended warranty

I purchased a 55inches lg tv from reliance digital and with that their sales person had convinced me to extend my waranty for 3yrs under Reliance for 21000/= they told us that any prob shall be solved by them within 4-5 working days. now my tv isn’t working for 4 days, and the repaing bill is 5000/= n waiting period given by reliance is 15 days-1 month. I m totally dissatisfied with their sevice, with such a small amount of repairing bill...
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S
salaamic
from Bengaluru, Karnataka
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kent water purifier tds not working

Address:Reliance digital show room MOGAPPAIR WEST Chennai-600037

Kent grand star water purifier purchesed on 19/8/20. At reliance digital mogappair west/chennai 600037. We have booked complaint on 4/9/20 and they have given clearing date as 5/9/20. As of know nobody came to attend. There is no respond while contacting on phone. Very very bad experience regarding reliance digital show room. Pleace take an action against consern in-charge as no lifting any calls.

The kent grand star water...
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Address:Reliance Digital, India

I placed an order on reliance digital on 31st july 2020. The order no is rdf04494456. It's been more than a month and the product is still not received. The tracking on the website shows that the product is still in transit. On looking up the order details, it was said the the product was being delivered through ecom express and an awb no. Was given. When i tracked it through ecom express website, it is showing shipment rto lock on 16th aug...
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S
Sumeet Baxi
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jio desk not attended for 30 minutes

Address:Reliance Digital-93 Avenue Fatima Nagar Pune

Nobody attended jio desk for 20-30 minutes. Customer service absolutely dismal. Nobody responded. That’s shocking...
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K
killer roman
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Toshiba 43inch led tv

Address:Jalgaon Maharashtra

I'm ordered toshiba 43 inch tv on 22 august 2020, delivery date is 29august, but till now we didn't get any delivery.
And also no response from the jio store and customer care of reliance digital....
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Address:Reliance digital Ambattur OT near rakki theater

Boat bluetooth headphones completely not working i raise more quiries but not get reply here with attached bill copy and headphones images

Mob :[protected]
Mail : [protected]@gmail.com...
+2 photos
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Address:Hyderabad

It's been more than a month we placed an order for a washing machine. After delivery when engineer (Manoj) came to give a demo he told us it's faulty maybe we can get the replacement. Replacement never happened after so many followups. We tried to call customer care ever since and every time when we have been provided with a new complaint number with a promise someone will call us. No one called us. We did try 1st level of escalation by sending...
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M
mohammed adnan sami
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Due items are not at given

Address:nellore ,minibypass road, andhra pradesh

Respected,
Reliance digital head office,

I purchased laptop of hp company which cost of 64000 rupees. They offered that if i pay 300 extraa that i will get “hp basic printer and sound logic true beats ear buds”. Printer was given and they told that present ear buds are out of stock. It will take atleast 1 week for stock to come. After coming stock we will call u. They told like that. Now its been 3 weeks not even...
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T
tejalharish
from Vadodara, Gujarat
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order & deliver product is different new complain

Address:Reliance Retail Limited, Saptashree WarehouseWahuli, Bhiwandi-421302 MUMBAI Bhiwandi, MAH 421302

I have many e. Mail & call in reliance digital customer care service center from last 23 days (Dated13-aug-2020) regarding wrong product deliver but till date not received proper reply or resolve my complain.

I placed ordered boat spinx 2.0 at relience digital and i got delivered boat spinx 2.0 r.

Complain no. (Inq[protected] and order no. Rdf04947943.

No solution of my complain, so how many take...
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R
rianka begum
from New Delhi, Delhi
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samsung air conditioner, sales order# 4133821686

Address:Jorhat, Assam

My mother is a loyal and old customer of reliance. She always trust and have faith in reliance and expects a better service. She never thinks twice while purchasing items from reliance. She purchased an air conditioner, sales order# [protected] last year from reliance, jorhat, assam with the delivery note: [protected], date:[protected]. The total cost of the item was 43, 990.00 inr. The first servicing of the ac was done as promised after that...
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S
Shivakrishna T
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance resq kent water purifier filters not replaced since more than 20 months

Address:Bangalore

I have purchased water purifier on[protected].

* after 1st year few filters are replaced.

* after 2nd year i requested for filters change but the technician visited and he replaced only external extra filter at additional cost and said he will not replace filters as filters are working fine.
He didn't even open the filter to check.
Till now filters are not replaced since 1st year replacement.br...
+3 photos
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Address:Hyderabad

I have purchanges the "sony wf-xb700 truly wireless extra bass bluetooth earbuds/headphones" on 7th of aug-20. When the time of purchase, i see the discount is not applied, but the product got purchased. I tried to call customer service, but due to their working hours, i was not able to call them. However, i sent an email to the customer care to cancel the order.

After following up on call and the email regularly on 8th and...
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D
Darshu Gondkar
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Laptop not working

Before 4 months ago my laptop is damaged physical .. so I gaven it for resq services they have taken nearly 1 n half or 2 months for repair later when the laptop is ready.. the laptop is started to work slowly... Now in local service centre they have telling that hardware is got damaged pls.. Do something my warranty is also finished...
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T
tejalharish
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order & Deliver Product is different

Address:Reliance Retail Limited, Saptashree WarehouseWahuli, Bhiwandi-421302 MUMBAI Bhiwandi, MAH 421302, Regd Office: 3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai 400002

I have last date of 13-Aug-2020 many E.mail & call in Reliance Digital Customer care service center regarding wrong product deliver but till date not received proper reply or resolve my complain.

I placed ordered Boat SpinX 2.0 at Relience Digital and I got delivered Boat SpinX 2.0 R.

Complain No .(INQ[protected] and Order No. RDF04947943.

No solution of my complain, So how many take time India's...
+2 photos
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Address:Rajouri Garden

After filing complaint with samsung, they said you have been cheated ny reliance by providing wrong information.

Please see below feedback for led and i was told you will able to view the sd channels clearly, hd channels will be amazing.

Played hd movies from youtube: not clear
Reason by vikas samsung technician: old hd movie you will not be able to watch, then he played the 2019 movie with the same result....
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M
muralidhar6124
from Hyderabad, Telangana
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delay in supply split air conditioner

Address:NOT AVAILABLE ON LINE

Order number rdf04808550 dated 7th aug, 2020 for rs.25, 990/- to be delivered on 8th aug, 2020. It was not delivered till 18th aug, 20.
On 18th aug, they have replied...
This is with reference to order rdf04808550.
Apologizes for the delay in response.
As discussed due to non-availability of stock the product can’t be delivered, post confirmation from your end.
We are cancelling the order and the amount...
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Address:302, EV Castle, Plot No 110, Sec 9, Ulwe, Navi Mumbai 410206

Hi There,

I purchased a fully automatic washing machine (Samsung 6.5 KG) from your Ulwe Store on 24th Aug 2020.
The machine was a display piece and considering that your sales person offered me a good discount on it, which was the main reason i decided to purchase the same model. Your sales person also suggested me to avail an extended warranty of 2 years and given me total quote of Rs. 15761.76, which I paid and waited...
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P
parth3344
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Mobile not deliver still now

Sir i was purchased mobile from online reliance digital store on 26 august. My order is pick up at store but store owner said your order is not confirmed from our store. I was call customer care daily 20 times in a day but your customer care executive didn't replay properly and say it's your problem not our you paid money for product not us like that replay. If you don't solved the problem please cancel my order as soon as possible. I was...
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G
goru bhaskar
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Complaint against refund

Dear sir.
Order no. Rdf04594296.. Sony srs xb12 bluetooth speaker of rs 3590.
Order on dtd 6/8{2020. Reached on dtd 9/8/2020 & refused to accept. Till today sending several time email to bm. [protected]@ril.com. Answere is wait for 8 days.
Sir i have question if the shipment takes 3days to reach my place ie. From 9/8/2020. So why it will take to refund the money for waiting 24 days long... So my request to take immediate action...
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S
SANDEEP KSHRAIEN
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Asus laptop

मैंने asusका लैपटॉप खरीदा उसकी इनवॉइस मेंimeib/serial no. नहीं दिया है वारंटी क्लेम नहीं हो रही है कृपया इनवॉइस में सीरियल नो फिर से डाले order no-rdf04484690...
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