[Resolved] Reliance Digital — Defective Peice | |||
On Sunday(7th September 2014) I have purchased a new HTC Desire 310 from Reliance Digital store in The Great India Place Mall, Noida. On Tuesday, the device got hanged and on wednesday morning(today, 10th September 2014) found that the display on the screen was not at all visible. The store has sold a defective or a duplicate piece and made a fool of me as a customer. Also, There is negligience of the fact that the reliance digital is offering Customer Satisfaction. I want the product to be replaced or full amount of money to be refunded. Thanks, Priya Mathur [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I want the product to be replaced as soon as possible
or either refund the full amount
I have visited the reliance store from where the product was purchased. They refused me to replace the product or either refund the money, rather ask me to visit the service centre of HTC. They rather misbehaved with me.
At the times of purchase it was assured by the store that everything gets covered in the warranty of the product.
This is a symbol of absolutely unfair trade practice by the Reliance Digital.
Please take immediate action at the earliest. Either replace the product with a new one or refund the complete amount.
If not, then a legal action either Civil or criminal would be taken against Reliance Digital and the store.
Priya Mathur
[protected]/[protected]
At the times of purchase it was assured by the store that everything gets covered in the warranty of the product.
This is a symbol of absolutely unfair trade practice by the Reliance Digital.
Please take immediate action at the earliest. Either replace the product with a new one or refund the complete amount.
If not, then a legal action either Civil or criminal would be taken against Reliance Digital and the store.
Priya Mathur
[protected]/[protected]
till yet I have not recieved any clarification from Reliance Digital, which is completely negligience of consumer satisfaction and services provided by the big brands.
Priya Mathur
[protected]
Priya Mathur
[protected]
No clarifications till date from the Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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Apologies for the inconvenience caused and we would like to speak with you regarding the concerns you've highlighted in the post. Thank you for sharing your contact details and our concerned team will soon connect with you to progress matters further.
Warm Regards,
Reliance Digital