[Resolved]  Reliance Digital — Digital tv connection is suspended

Address:	Chennai, Tamil Nadu, 600008
Website:	reliance big TV

We have a parent connection for reliance digital TV. Connected to that are two child connections. We have been repeatedly trying to call your call centre for the past two weeks and after once the call is attended, they say the connection will be resumed, but this does not happen.
parent connection #[protected]
child connection[protected]
child connection[protected]
We have paid yearly subscription for the above on 20th Nov 2015. Hence services should continue till 20th Nov 2016.
From 16th April, on and off the services are being suspended for the child connection, saying that as of now we have to pay extra for child connection every month.
when we have paid annual subscription in Nov, how can any new changes be applied to our account. We can understand the changed tariff from next year, but as of now this is not acceptable.
Please get this resolved and get the services resumed on priority.
It is two weeks that we are having this issue.
Hope this can be resolved within 24 hrs as we have been hassled enough