Reliance Digital — Faulty AC Installation and Pathetic Service

Address:

Thane, Maharashtra

Dear Team, It seems i have done a biggest mistake by purchasing a product from Reliance Digital and now i don't have any option but keep on begging to various departments so that my problem gets resolved. We have purchased a 1.5 ton Videocon AC on 29th Mar' 15 and the installation was done on 4th Apr' 15. The AC worked fine for first 5 days and is dead till today, I have been calling your call center everyday and what i receive is only false commitments and yes number of reference numbers[protected]/[protected]/[protected]/[protected]). I sincerely request that please take back your faulty product and for god's sake don't take service installation for AC's. Let the respective company do their work and stop troubling and harassing customers. Please close down you ResQ service, it's horrible and not customer centric. Once again i request to take back your product and refund our money, i promise would never purchase a single product from Reliance Digital in future and would never trouble you guys with my calls and mails. regards, Prakash Mane [protected]