Reliance Digital — Mobile not working

Address:

Rewari, Haryana

My email conversations : from last 40 days i'm doing follow - ups with reliance digital regarding my mobile reconnect rpspe 4701, it's already repaired two times. And almost all parts like...Speaker, mice, ringer, flash, camera repaired many times and now volume key now working.

I'm waiting for more then a month but not getting any response from them.

So please look in this matter and arrange to resolve it as soon as possible.

Thanks & regards,
Jitender
+91 [protected]


On wed, sep 23, 2015 at 6:57 pm, cshead reliancedigital wrote:


Dear sir,

Greetings from reliance digital!


We sincerely apologize for the non - repair of your reconnect mobile.


With reference to our discussion on call and your email, we wish to inform you that, we have taken up the repair concern to our team and will keep you updated with the status until the same is getting resolved.


However, we are getting this handled for you at the earliest.


Thanking and assuring you best of our services always.


Thanks & regards,
Rohini patel


From: "jittu jang"
To: "cshead reliancedigital", "sanjeev k jain", "anil ka kumar", [protected]@resq.In, [protected]@ril.com
Sent: wednesday, september 23, 2015 11:30:38 am
Subject: re: concerns not addressed with your worst services!


Reminder - 2!


After many emails and fllowups with your bhiwadi and gurgaon service center, still not getting any solutions from reliance digital.

Again i my mobile's voloum up - down key also damaged by your service center and they are working on. Howover, when i subbmied it was working fine.

I don't know what wrongs going with reliance digital. They are not repairing mobile, even creating more problems as they did last time also with my back cover of mobile.

So now my heartly request to you, please arrange to donate this mobile to any charity. I no need it.

Thanks for your kind support as always!

"very very harassment and poor service by reliance digital

I know it's not a way to write you... Sorry but you deserve it... Or may be more then this.

Thanks & regards,


Jitender

[protected]


On sun, sep 20, 2015 at 11:00 am, cshead reliancedigital wrote:


Dear sir,


Greetings from reliance digital!


We sincerely apologize for the non - repair of your reconnect mobile.


With reference to your email, we wish to inform you that, we have taken up the concern to our team and will keep you updated with the status until the same is getting resolved.


However, we are getting this handled for you at the earliest.


Thanking and assuring you best of our services always.


Regards,
Rohini patel


From: "jittu jang"
To: "cshead reliancedigital", "sanjeev k jain", "anil ka kumar", [protected]@resq.In, [protected]@ril.com
Sent: saturday, september 19, 2015 8:38:35 pm
Subject: re: concerns not addressed with your worst services


Dear mam,


Reminder!


I'm still waiting for any solutions.


I request to you, please replace my faulty phone instead of repair. It's almost part was already repaired. And every time your service center take very long time (More then one month every time), i hope you will understand the situation and resolve it.

Thanks & regards,

Jitender

[protected]


On tue, sep 15, 2015 at 7:17 pm, cshead reliancedigital wrote:


Dear sir,


Greetings of the day!


First a foremost a sincere apology for the inconvenience you have faced due to product defect.


With reference to our discussion and your received mail regarding repair of reconnect mobile, we are working towards ensuring a positive resolution on high priority & we wish to inform you, our team will be contacting you for further addressing this request asap.


Thanking you and assuring you for best services always.


Regards,
Rohini patel.


From: "jittu jang"
To: "sanjeev k jain", "anil ka kumar"
Cc: "cshead reliancedigital" cshead. [protected]@ril.com

Subject: concerns not addressed with your worst services


Dear sir,

I recently purchased reconnect mobile from your reliance digital bhiwadi outlet. It's camera and flash was stop working after two months, i submitted to for the repairing.

Which was given back to us in a month time and when we tested it was never repaired. But i am not satisfied with your worst services, because i received it after a long time apx. 45 days, with many scratches. However it was clean at the time of submission. After many arguments and discussions i'm not got any suitable response from reliance store. Now again my mobile stop working and submitted to reliance store bhiwadi. Again i'm not getting any suitable response from reliance store. Every time they are saying "we are not sure, when it will get repaired" i'm waiting from last 20 days. This time my mice, speaker, ringer not working.


I got the problem almost in every part of mobile, you should be replace instead of repair the mobile. Every time you keep the mobile more then a month. I am not satisfied with your worst services


Even after several follow - ups with your bhiwadi store i;m not getting any response. So please resolve it as soon as possible. And replace my mobile.


Jitender jangir

[protected]