[Resolved]  Reliance Digital — No activation / no response in spite of recharge of DTH

Address:Nashik, Maharashtra, 422009
Website:www.reliancedigitaltv.com

Dear Sir,
I have recharged my reliance dth smart card no.[protected] with Rs. 380 on 10.5.2016.
However, company is not activating my connection. When contacted to customer care all the time they are saying your account is closed. Nobody is coming forward to clarify the matter. for this I wasted my 15 rs. for calling them but no use.
If it is so, then why they have accepted money for closed account. Either they reactivate account or refund the money.
Receipt of paid amount is attached below.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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Dear Subhash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Subhash,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Subhash,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Thank you!

Regards,
Reliance Communications

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