[Resolved] Reliance Digital Retail — Selling faulty product | |||
I bought a rice cooker of Re connect (reliance brand) on 17 September from Reliance Retail Limited (Police Bazar, Shillong, Meghalaya) but within 1 month the product was not working anymore. When I went to the store they denied to replace the product, they have assured to call me back with the detail of the defect within a day, but I didn't get any calls from them yet. (CIN No. U01100MH1999PLC120563) (EAN# :[protected]SalesManID# : 653160) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I've shared my contact details, have a look into the matter. The staffs are very irresponsible, I didn't get a call from them, its been 4-5 days since I've handed over the defective rice cooker at the store, they promised me to call within a day with the progress.
Dear Deepjoy,
Thanks for sharing your contact details with us and our team will soon connect with you.
Warm Regards,
Reliance Digital
Thanks for sharing your contact details with us and our team will soon connect with you.
Warm Regards,
Reliance Digital
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We apologize for the matters you have highlighted. Our team is keen on discussing the concerns that you have brought to our notice and request you to please share your contact details at http://on.fb.me/1hHxTQp for us to progress matters further.
Warm Regards,
Reliance Digital