Reliance Digital Complaints & Reviews

I bought a Samsung-325 litre's refrigerator on 24th December and when it was delivered. I found that there was a dent in the top door. After speaking to the people from the Store in Anna Nagar, Chennai. they said that they will get it fixed but nothing has happened so far. And it been a week ever since the fridge was delivered and I could not use it. I am frustrated to the core because of the kind of response what I get and also making me run around for getting this issue fixed. Being a long term customer, I never expect such kind of treatment from your people. I have invested my time and money for nothing. I want some one to return back to this complaint ASAP and get this sorted out. Else I may take an Legal action.

Bought washing machine on 15.9.2013, also bought extended warranty till 2017. Panel got spoilt. Taken for repair on 15.12.2014 by RelianceResq. A week has gone by but my washing machine has nit yet got repaired. Horrible service. Similar problem with my kent water purifier. Has got spoilt 4 times since i bought it. Reliance Digital is a big let down with regards to service and quality. Will never buy anythin again.

Please do not purchase any electronic items or other stuff from RELIANCE DIGITIAL. I WAS CHEATED BY RELIANCE DIGITAL WHILE PURCHANSE TV ( LG 42PN4500 106 cm (42) PDP HD Plasma Television) TV BRAND SNAP DEAL PRICE RELIANCE DIGITAL ICE 1. Videocon 40CM[protected]K with extended warranty 2. LG 42 cm 29000 approx. 350000k without extended warranty NOTE: Before visiting i have only checked for Videocon TV. i was about to purchase Videocon TV. I started bargaining like online price is less as compare with u. Finally they agreed to give the online price of Videocon. BUT HUMAN WANTED ARE UNLIMITED.. WHEN I SAW LG PLASMA. Finally i had purchased LG TV from RELIANCE DIGITAL .AFTER DELIVERY OF LG TV, WHEN I CAME TO KNOW ABOUT HUGE PRICE DIFFERENCE, IMMEDATELY I HAVE VISITED TO RELIANCE DIGITAL. WHAT WOULD YOU EXPECT NEXT? WHENEVER I ASKED ABOUT THIS HUGE PRICE DIFFERENCE? GUESS WHAT WAS THERE EXCUSE? RELIANCE DIGITAL SAID TO ME: THERE IS PRICE DIFFERNECE FOR ONLINE AND OFFLINE PRICE. SORRY WE CANNOT DO ANYTHING SIR. THEY ARE BLADY CHEATER.. TU..

I had purchased one bluetooth from Bhubaneswar Orissa store. When I checked at home the was not functioning. When I reached engineers at the store instead of taking responsibility and to see that good product should reach the customer they are asking me to follow up with the respective company to replace the product and they are not bothered in any way. Is it not the responsibility of the Reliance Digital that its sold products not functioning to replace the same.

This K.Hanuma nayak. I have taken BIG TV Connection in HYDERABAD, at vanastalipuram My Smart card number is[protected].and In the month of Aug-2013 I have shifted from vanastalipuram to H.No.65, Almasguda, Road No-4, CMR colony, meerpet, sarurnagar mandal, RR Disruct.Hence pl re cnnection.and send your technician my above addres. Thanking you sir

I HAD PURCHASED A HP LAPTOP ON 16/10/2014 FROM NAGPUR. WITH THE LAPTOP, A KIT OF LAP30-40K N ACC WAS TO BE GIVEN, BUT ON THAT DAY, THERE WAS NOT STOCK OF THE KIT. WE WERE PROMISED THE KIT WITHIN 15 DAYS. NOW EVEN AFTER A MONTH, WE HAVE NOT RECEIVED THE KIT. YOUR STORE AT NAGPUR IS EXPRESSING ITS INABILITY DUE TO NON RECEIPT OF STOCK. ARE YOU TRYING TO FOOL US BY MAKING LAME EXCUSES. I SHALL FILE A CASE IN THE CONSUMER COURT(BEING A LAWYER) AND SEE THAT YOU ARE HEAVILY PENALISED.

I have purchased a LG Micro wave Own, Product N/WO, Brand: LG, Model No.; MJ3281CG, Date of purchase; 12.11.2012, with 2 Yrs warranty, out of order from one month and complaint lodged to Reliance, but no solution made so far. Pl. registers complaint and resolve immediately

I want to register a complaint against LG and Reliance Digital, I had booked a Washing Machine on 23-10-14 at Reliance digital based at Korum Mall based at Thane west, Maharashtra still i have not received it. They are just utilizing my money by taking it in advance and not giving any reason for delay in t delivery. I request, for penalty for Reliance Digital and LG both the companies for miss guiding the customer. Regards, Girish Yadav Mob. no. [protected]

Dear Notorious Reliance digital, I Purchased AOC LED 40" TV from reliance digital Nacharam, Hyderabad on 17th October 2014, next day the TV was delivered but without Wall Mount... They said it will be delivered and fixed within two days BUT till now it has not been delivered. So far we have called several times to both store and Service contact number. They always bluffing one thing... stock has been exhausted and it will be delivered withing two days... when we called AOC customer care they said wall mount always packed along with the TV... It seems reliance digital indulging in a fraud by removing wall mount from TV pack and fooling customers by saying "out of stock". Dear reliance digital don't punish us for purchasing TV from your store... we will never make such mistake future... please deliver the wall mount and say good bye forever...hoping you will resolve the problem withing couple of days... Dr. Venkatesh, Asst. Professor MOB;[protected] AOC-40 LED-40A63 EAN;[protected] SALES MAN ID;60153586 delivery note o-[protected]

i took 3 years extended warranty from R city ghatkopar, it has not yet been 2 years now the TV is not starting not operating, after replacing 1 motherboard, now they say take 50% cash back. as there is no other option. i don't think 50% cash is worth. only for 1.5 year use.

i have a tablet reliance reconnect of 10inch purchased on 08/10/2014, screen damaged because it fell down, i have given tablet to the authorised reliance service station at kilpauk on 27/10/2014, but no update from the service center, when i called service station, "bangalore head office not picking up the phone" is the answer from service station. kilpauk service people blaming bangalore people, no update status for my tablet. what to do next? kindly guide me, can i approach consumer court.

Sir I purchased kent water filter from U on 21/7/13 (KR[protected].since it is not working request to send machanic expert I have paid for additionanal warranty by paying for.3 yrs. my no is [protected] flat 16 shreeniwas chs ltd deonar farm road mumbai 400088 murlidhar c barve

I have been to the reliance digital express Store located in phoenix mall parel Mumbai On 3o Oct 2014 I have enquired about the Samsung galaxy note 3 neo handset shopkeeper Promised mc that their is lo% cash back offer on the purchase of the Samsung phone so I had bought that handset Samsung note 3 neo on which I' was supposed to get l0% Cash back but later on i enquired about the same to the storekeeper. but instead he started arguing with me & accepted that he has done a mistake & their is only 5% cash balk offer.I have complained him that he should provide me my Cashback. But he refused to do so.I asked them about proof for future reference but they didnt give me any instead they only written with pen 5% cashback .I feel cheated & Complained about it to the mall Authority I also given feedback to the reliance Online fedback centre but no CommUnication has been done . Kindly look into thinsteade matter. Thanking you.

I HERE BY INFORM ALL VIEW THAT I HAVE PURCHASE SAMSUNG SMART LED TV ON 20TH OCT 2014 BUT TILL TODAYS I.E 28TH OCT 2014 I HAVE NOT BEING PROVIDED SERVICE OF INSTALLATION AND TECHNICHIAN TO I HAVE CALLED ATLEAST 4 TIMES FOR SERVICE BUT THEY ARE GIVING ONLY TIME THAT WILL COME TODAY OR TOMMOROW BUT STILL NO SERVICE IS BEING GIVEN TO US

I have bought my LG Side by Side refrigerator from Reliance Digital with extended warranty from Reliance ResQ My refrigerator stopped cooling and i lodged a complaint ( No : [protected] on 22nd Oct). The engineer arrived on 24th Oct and carried out the inspection and mentioned that there was problem with the condensor and there was no issue with Compressor and that it was making noice and working fine. The team conducted welding in one of the area around the condensor and filled the gas and left the place asking us to checking the cooling after 3 hrs. The refrigerator initially was cooling but later stopped cooling. So the engineer appeared again next day and mentioned that there was another hole near the joint of the compressor and he conducted the welding again ..this time while welding he exposed the fire of the welding directly on the compressor and then later he mentioned to us that the compressor became hot as it ran with out gas for long time...Not sure if this is true ..and also if it is true ..it was due to the negligence of the engineer of not deducting the hole and filling gas the previous day...The engineer came again next day stating that the compressor needs to cool down. When he came the next day, he declared that the compressor is dead and that we need to contact LG directly as the compressor is covered under 10 yrs warranty Since 25th oct we have been following up with Reliance Res Q for several number of times and they are giving false promises that they would resolve the problem. Ultimately after lot of escalation an engineer from LG called up to say that he would come but we have to pay for all parts including compressor as they dont recoganise the warranty as the machine is repaired by NON Authorised Reliance ResQ engineers. The question is If Reliance ResQ is not authorised and that if they violet the Parent product manufacturers warranty term then WHY IS RELIANCE RESQ charging customer for EXTENDED WARRANTY... Kindly help in resolving the problem as this is an internal mater between LG and Reliance Res Q and customer like us who purchased the refrigerator for such high price should not be victimised I feel cheated and have been going thru lot of mental trauma and difficulty in managing household without the refrigerator working for last 8 -9 days.. I am running from pillar to post and Reliance ResQ staff is giving all false promises Kindly help With Regards Saha +91 [protected] Bangalore

I am extremely disappointed with the response of Floor Guys available at Retail store based at City Mall, Gomtinagar, Lucknow, I have purchased a Fully Automatic washing machine(Panasonic) & A Food Processor (Bajaj) on 21st Oct-2014, Floor guys i.e. Mr. Haider, Abhinav & Archana committed me to deliver the washing machine next day but I have not received the same till now. They spread miscommunication every that machine would be delivered by the end of day on phone but its all just fake communications & now they are not receiving my call for further communication. When I visited the store for reconfirmation of delivery date, they could not confirm it & again keep me in dark about delivery. As far as demo for Food Processor(Bajaj) is concerned, I have been informed that it will be done next day (22nd Oct) but still its 25th of Oct & no response from these guys, when I tried to meet Store Manager Mr. Jain, he straight forwardly denied to entertain me. I suggested them for cashback but they are not agree with that also. Please help me asap. Regards, Manish Gupta [protected]

I have booked an AOC TV 40 inch full HD LED on 20/10/2014 morning at Prabhadevi, Mumbai, Reliance digital express store. I was promised that i will get the delivery and installation in 48 hrs as i had planned an outstation trip on 23/10/2014 evening.I called on 22/12/2014 to check whether they will deliver, but i was told that their vehicle is already out and they will deliver the TV by evening of 22/11/014. However, it has not been delivered till now 20:30 hrs of 22/11/2014 and also I am not getting response from the store when I called on number 24213003, i was asked to call on number 24213001/4. however after trying several times nobody is picking the phone.Again on trying the number at 24213003, i was again told that we cannot help or transfer your number to the number or call the person i had booked the TV with name (Ryan) . Its of no use if it is not delivered on time because i will go outstation for 10 days. There is no proper response from the store. I feel customers are taken for granted and regret purchasing from reliance digital express store

i have purchased sony led 48 inches from delhi vasant kunj mall which is just 1.5km away from my home for the auspitious occasion of dhanteras. I have been tracking for the delivery for whole day and i was told that it will be positively delivered before 5 pm. But when i have not got that till 5.30 i called again n they told me i will get till 9.30, than again i called them then again they gave me time 11.30. From 11pm till 12pm i was wondering on the road for this and called delivey manager several times but he has switched off his phone.Than at 2am midnight i got a call but i was not available and my wife was alone at the home. You only answer me will you allow delivery boy to enter your premises at midnight when the lady is alone in the house which is really not acceptable. During this all scene i was so humalised n tortured that now i dnt want it anymore as the day i want it to be delivered was not made and want my money back and will not suggest anyone to visit there. I will also file a complaint against this, as my emotional and religious sentiments also got shattered. Plz look into the matter and do the needfull. Will wait for your positive responce

I bought a rice cooker of Re connect (reliance brand) on 17 September from Reliance Retail Limited (Police Bazar, Shillong, Meghalaya) but within 1 month the product was not working anymore. When I went to the store they denied to replace the product, they have assured to call me back with the detail of the defect within a day, but I didn't get any calls from them yet. (CIN No. U01100MH1999PLC120563) (EAN# :[protected]SalesManID# : 653160)

My name is Suhas Padale. I had purchased a laptop HP Pavilion 15 N 208 TX on 3.10.2014 from Reliance Digital Xpress, Prabhadevi. My HP Case id is [protected]. My product number is F6C48PA. The day I purchased, when I went home I noticed the Pgdown key had gone inside and was stuck. So I contacted the Reliance Digital Xpress on 5.10.2014 and was assured by them that after HP service center people will check, we would replace and give a new one or give a CASH REFUND. But now when after everything is being done and the HP service person had declared the product as a DOA since this brand is a new unit and it needs to be replaced but the Reliance Digital Xpress people are saying that they dont have any pieces left of this model in any of our Reliance Digital Xpress centers all over Mumbai and they are also not giving us MONEY REFUND. They are asking me to buy another laptop of same configuration, but I have to pay the extra money whichever will be there. I have opted for first checking with Reliance Digital Xpress customer care people if it gets resolved here or my second option which I am forced to go is Consumer Court. Please contact me on [protected] if you can help me in this matter.