[Resolved]  Reliance Digital Tv — Signal Issue

Address:Mumbai City, Maharashtra

Hi This is Ravindra Raju My smart card number is :[protected]. I'm getting signal/antenna issues since 5 days and my tv services are blocked. I'm trying to connect to the customer care numbers [protected] /[protected] but not getting any proper response even after 25 minutes call same message "our customer care executive are still busy" Even I sent mail to [protected]@reliancedigitaltv.com, but i did not get any proper solutions. They have just given some advices in mail and explain their charges in their reply. Please look into the issue.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
When can i expect the solution for this issue.?
Why are you providing these numbers as customer care
Toll free[protected]Tolled ([protected]). These are fake numbers.
Since 10 days iI'm trying to connect, but no response.
only the ivrs msg "our executives are busy. "
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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