Reliance BigTV Complaints & Reviews

My card # is[protected], 3 channels from english entertainment category has been removed without notice from my TV. While I tried to reach the customer care using these numbers [protected] and[protected] which they claim to be toll free but its chargeable. It takes a long time for someone to pick your call and the representatives are of the worst kind with least technical expertise and never understand your requirement. I need to get a proper explanation on why channels were removed and have a better customer care for your product. Sincerely, Unhappy Customer. basanth [protected]

My card no.:[protected] I have tried to reach the customer care team, but not able to reach for the few days and music only generated nobody picking up the call.I have also sent an email to the customer care team about my problem and there is no response. I am in frustration because of this. If the calls are not been picked i may have to close the service and iam serious about that!!!

My card no.:[protected] I have tried to reach the customer care team, but not able to reach for the few days and music only generated nobody picking up the call.I have also sent an email to the customer care team about my problem and there is no response. There is no service dealer in kanchipuram dist., Customer care provide some nearest dealer mobile number 631501 (Kanchipuram) and 600016 (Saidapet) most of switch off and others stop big tv services 2+ years.

This is my smart card #[protected]. I have tried to reach the cust-care team but not able to reach for the few days and music only generated no body picking up the call. I have also sent an email to customer care team about my problem and require activation of sports channel... don't see any auto acknowledge or nothing from reliance team. What is happening with reliance? No care on customer request.. do you want us to go out from your services permanently? I have been using it for the past 2+ yeasr and never experienced such a pathetic service..no idea how to reach your team?

My Alc No :[protected]. v. jayadasan. Since 3 years I am having the Relaince Dish connection @ Bangalore city. I have paid for one year Bronze Package, Rs 2260/= on 27/03/2014 through the local agent. 12/04/2014 we have charged for additional English Channels for two months only . paid Rs. 90/- till 12/06/2014

02/06/2014. all regional channels disconnected without any intimation, the reason saying that no balance in your account. and very difficulty to get your customer no . finally we approached the local agent, he had added rs.20/ for recharged till 15 /06/2014. As we know that 12/06/14 the English channels to be blocked, for that 9 th onwards we are continuously calling the Help desk No but no proper reply. again we called our local agent to stop the english channels which are for 2 months.They said that its very difficulty to get the line and proper reply. Finally he informed also.
on 15/06/2014 No reginal channels connections. the same day we tryed lot @ 10.30 night one of Mr. Dharsan picked the phone he saying that no balance in your account, I told very clearly that we are going to raise a legal complaint aganist this type of services. And i tryed this contry head no . [protected] & [protected], both the persons are saying that they left for the company, we cant help. Tell me where I should contact to retifiy this issue. Better to take back your dish & setup box immediatly .refund the full amount we will go for another sours . This kind of service why to keep, Sure that I will not pay any sigle money for future, Pl immedate respond this matter

Hello Sir, I have registered a complaint on 9th June 2014 for replacement of Set top box for Reliance Big TV as it was not working. Also recharged the account with the money for replacement of the set top box. Their service says replacement will be provided within 48Hrs. But it has been more than one week since then but no replacement provided yet. Repeated contact of customer care has no help and they are not even committing to next date by when they would resolve the issue. It looks like they need infinite number of days for resolving the issue and they expect the customer to wait for unlimited number of days! It is a serious concern and I am looking forward to get the right compensation for the mistake they have done. And they should be punished properly that the services will be better in the coming days. My Complaint number:[protected] Recharge Account number:[protected] My Contact number: +91 [protected] Looking forward for your quick turn around. Thank you. Regards, Srinivas

I have a reliance digital tv A/C no.[protected] connection & I am getting a problem of signal lost at every alternate second from a long period I book a complaint two months ago but till issue is not resolved, yet I have charged for same & I got a call from customer care or a new person at every week or 2/3 days after to know about matter or to recharge but till problem have not solved. Now I am very fed up Regards Deepak agarwal [protected]

We are using digital tv with smartcard number[protected]. We are not good with signals so I called reliance customercare and filed complaint they said problem will solve in 48hrs but still it is not solved.I called then 4-5 times from last 10days the answer is same but problem is not solving...please solve my problem..

My TV sowing Error 400 and after that I had complained to customer care on 1 June 2014 (Sunday) and take a Complained No#[protected] after 2 days no any body came for Repair than I have again remind to customer care office on 4/6/2014 (Wednesday) and wait and again call to customer care but technician not come After very frustrating and mailing to Nodal Officer and reply come that i will solve the problem with my team But no problem solve. Over all my Set top box Not repaired Till Today and Passed almost 2 Week. My family relation is not good due to TV not running and passing through the mental pressure. Please help me i request to You as soon as possible. With Best regards Shanker Narain [protected], [protected]

Customer Care executive visited and reported that HD set top box have issue and need to be replaced but they are out of stock . Also no timeline is given for replacement. I have recently paid for 1 yr of service and getting no channel since 3 days. My smart card number is[protected]. I'm getting signal issues 400 error since 3 days. Also they have lack of staff - so it take long time to connect customer care executives Sandeep [protected]

respected sir / madam, i am owning a reliance digital tv hd setop box customer id[protected], remote of the same had to be replaced, as it got some techanical error, for putting up complaint, i resorted to al measures which company people have provided for assistance, which was indeed a futile exercise, toll free number which was provided, kept me waiting for hours al together, which was left unattended, authorised dealers, company distributors doesnt have an answer . After purchasing the same for a staggering price of Rs 8000 odd, i do expect a decent aftersales . Hereby requesting the consumer forum for addressing the issue . yours faithfully, Dr Anil Narayanan [protected]@yahoo.com

This is Ravindra Raju My smart card number is [protected]. I'm getting signal issues 400 error since 3 days. I'm trying to connect customer care executives on[protected] & [protected] but couldn't connect. even after 10 mins call. Please raise complaint on this issue and update me on same Thanks Ravindra Raju Mobile:[protected].

My Name Vitthal Kalkote, I have Reliance digital TV ( A/C no.[protected], I have tried to on the setup Box. But it is not working. I have trying to contact for service since one week thru customer care but I never got the response from always they are busy. I tried this up to 30 min. In a single call always I am listning they will answer shortly. Kindly request to you contact urgently for service.

dear sir, hi sir im a consumer of reliance big tv..i had a problem in setop box its not going work..registrate a complaint in customer care in provider..he is giving feedback..plzz do the needful..my setop id:[protected]. my cell:-[protected]

Respected Sir/Madam, I had lodged several complaints w.e.f 8th May, 2014 onwards. Till date and time no action has taken by the technicians at my residence at I-149, Sarojini Nagar, New Delhi-110023. I request you to kindly do the needful at the earliest. Connection in the name of Pushpa Rani, Request No.[protected]

I am user of reliance big tv since too many years. But from last few months tollfree no. not working and another toll free no . is cutting my balance . My smart card no. is[protected] I recharged my account with 300rs. Today. But I cant see any channels even gyan darshan -556 . Iwant to remove my other some extra subscription but when toll free no. is not working than what customers do? PLEAS DON’T TAKE MY COMPLAIN LIGHTLY ITS SUCH A TERRIBLE SERVICE FROM RELIANCE. I[censored] DON’T WANT TO SOLVE THAN PLEASE TAKE YOUR SET UP BOX. NAME-Bhargav gosaI [protected]@gmail.com MOB. NO.-[protected]

My id :[protected]
Address : swapan mahal society
Sakarpur road
Khambhat dist: anand
Gujarat
Mob:[protected],[protected]

My big tv connection is already close & sepup box error no:400

I have been trying to reach the customer care number since last week. I have tried to check the maximum wait time in the queue as the calls were never addressed. Even after an hour the calls were not attended. Even if theres a technical issue will it take a weeks time to fix it. Got few dealers number from the IVR, all the 4 numbers are not in use. Why should a wrong number be updated for assistance.

I have been a customer of Big TV and my annual subscription got ended by first week of May, I renewed for the next one month through online. But when I tried to call the customer care to activate it, but I didn't get any response till now. After a long wait of 30 minutes the call will be automatically getting disconnected. I tried calling throughout the day but still calls in queue and reps are serving other customer.

I have logged Complaint no[protected] on[protected] & Reliance digital no[protected]. Till now my complaint was not resolved. I have made so many calls on daily basis but no action was taken. Customer care executive are always saying that we will resolved the issue by today but end of the day the result was zero. form last 7 days they are just making fool of me. When I call to customer care and ask executive to have a word with senior, they just put on hold or disconnect the phone.I don't know how the company is going. If they cannot provide services then they should not sell their product in market. If they are selling their product they should clear earlier that they will not provide services in after installation (We will not purchase third class dth serivce provider