Reliance BigTV Complaints & Reviews

MY BIG T.V. SMART CARD NUMBER IS:[protected] . From last one week my T.V. Showing Signal Lost and giving reason due to heavy rain in your area contact customer care unit. But when ever we try to contact customer care number getting busy. Big T.V not taking any complaint seriously and not taking any action What we have to do (customers) to solve the problem's.

Kindly look in to the matter and clear the problems as...

My account no is[protected] I have recharged my account 25 days before still I am unable to watch channels on big TV. It shows poor signal. I have already logged a complaint against this (complain no.[protected] on 20th July, 2014 but till the date my complain has not been solved. Another thing is that as per your rule technician must come within twenty four hours but yet no one is come for that. But service charges have been deducted ....

I am unable to watch channels on my TV. There are no signals on any of the channels. I have already logged a complaint against this(complain no.[protected] on 29th July, 2014 but till the date my complain has not been resolved. Another thing is that service on my account has been suspended(today I got an SMS from Reliance Big TV in this regard). This is very disgusting that in place of solving my problem, my account service has been suspended...

We had a problem with set top box in june last week and got disconnected since then we have been calling customer care and non of them respond...after several tries we could get in touch and the service person came in to check and he told they dont have the stock and it took a month of fix in july last week and the customer care told us to pay rs.150 and the remaining amount will be adjusted in refund. Its almost a week and we are still awaiting...

I m D.N.Singh. My mob no. [protected]. we had registered a complain before one weak but no one visit till today. we called to call center 10 times but Technician did not come . Please arrange a technician . Regards D.N.Singh Kandiwali east - 400101....

Hi team, Need to activate my digital TV connection... I am getting error as account is suspended.. kindly tell wat is the procedure to change it to active... I called care number n number of time... but i cant able to connect to the customer people. Thanks, Please do needful...

Hello I am writing this letter in reference to the reactivation of my DTH reliance digital TV service. my customer ID is[protected]. I had purchased it in Jan 2013 in Pinjore (Haryana) after some month I shifted to a city in Jharkhand. Its around 9-10 months I haven't used it. Today I installed it and recharged the base package of 220 (Bronze). The payment receipt no.is AMIP58626308 .The signal is good, channel scanning is also...

Sir,
I have installed Dish tv of your company last year through above company located at Porvorim Goa. My S, R, Number[protected].I had a problem of disruption of connection in getting pictures. The fault shown was E400. I tried to contact [protected] however i could not get the proper customer service agent. I tried to contact company at goa porvorim but I could not get them on phone or mobile. I then contacted Mr Satish their...

My Reliance Set Top Box had damaged since last 1 Month, and I had complain about this moreover 15 times in 1 month.

My last complain about repariring was 28 July 2014 at 08:00 am. kindly confirm whenever resolve this problem ASAP.

I was complain about this to your many employees which name was Rahul Singhania, Ms Chandni, Mr Jay Prakash, Ms Poonam.
My Card No is[protected]. My Name Is Nure Ali....

I have been facing issues with Big TV since last TWO months!

Poor connection, worse customer service experience, False promises and rude attitude of the engineers coming to service the set top boxes!

Promise of 48 hrs service is super fake. Need someone's immediate attention to this complain and solve my problem ASAP....

i had 3 add on cards to my card no[protected] . as i wanted to cut the add on connections i called up the call centre and asked them how this was done, i was told to recharge only on main card[protected] and the other add on add on cards would be cut off due to no balance as required . i did as was told . but 15 days later my main connection has been cut as the add on connections according to them had not been cut worst consumer...

Sir,

For availing 3 months subscription at discounted price cost me Rs753. Its unfair to siphon taxpayers money and I request TRAI to intervene and refund our hard earned money.

Even after making advance payment for 3 months, the signal error continued for 2 days. After two days when i called the customer care, they claim that money paid Rs753 cannot be credited into my account as I hadn't called Customer...

Hi
I am fed up of big tv.. Little rain or wind and the error 400 signal lost message comes up on the tv screen.. I filed a complaint on the 19th of July and was told that a technician will visit but on the 23rd of July Rs175 from my account was deducted even when no technician visited.. Then i recharged with Rs50 and that too got deducted.. I have been calling the customer service 3-4 times a day to know the status.. First of all it...

My set top box is in warranty and stopped functioning properly. It was replaced on 14th july 2014. However rupees 500 were deducted from my account.
I called customer care on 16th july 2014 and they said it will be refunded in 3 days time.

Today is 26th July 2014 and still not received refunds. As a result my account is deactivated due to insufficient funds. I have called customer care several times and only response...

Hi, I am Mohd.shoeb Uddin Reliance Big TV DTH Card.no.[protected] I have already cancel the complaint dated:11.7.2014 morning between 8:00 am to 9:00 am call at Big TV Call center reason that ( automatically complaint resolved due to whether issue) & Not any visit by technician at my home from Reliance Big TV DTH. But why Reliance Big TV has been deducted the amount Rs.175/- in my Reliance Big TV DTH Account. Wrongly...

I have opened a service request to Reliance team on 19th July. till date no one has turned up. Every day I calling toll free numbers.. the persons who answer's the phone every time says their systems are not working.. Setup boxes are not in stock. and they do not even transfer the calls to next level...I am not understanding what to do. Can any one help me in here please. Service request number that i have raised :[protected] ....

Reliance bige tv have charged RS. 900/- on 21st July, 2014 in respest of Settop box replacement & for its Resolving its pairing eRror. On 19.7.2014 set top box was replace under warranty scheme & after its installation TV screen was continuoulsy showing Pairing Error for which we made compaint on 20.7.2014 in Custome care because Engineer Satish who came to our home for installation was not answering our call. Our service was...

I had complain on 07.07.2014 at 3:13Pm and Service request no.[protected] and this problem is solved on 10.07.2014 at 3pm by your service provider Mr. Salim(Mob No.[protected]) and after service he taken cash money of Rs 225. But company again charged of Rs 225 in my Account(Smart Card no.[protected]. And this charge of money two times, I complain again on 13.07.2014 at 2:18pm and service request number is[protected] for refund of money which...

I had logged complaint vide no.[protected] on 19/7/2014 at 9.00 a.m. . my Smart Card no is[protected] in the name of Ravi Kumar Agarwal for signal lost due to receiving instrument is damaged and not working.Number of calls to customer care executives and senoirs during the period 19/7/2014-21/7/2014 but no technician has visited at my home.At 8p.m. on 21/7/2014 i suddenly received a message that your complaint is resolved and your account...

Their serviceman took Rs.300/- unlawfully from me as service charge though i have done recharge for the same. No feedback from company about my refund in spite of continuous follow up. Lodged a complaint for no signal on 17th July 2014 till date no technician has come to address the issue. Their people at customer care are not aware of any complaints. Every time they say that your previous complaint number is not in our system and they...