Reliance General Insurance Complaints & Reviews

Sir relience company not refund my amount claim payment 1 manth on process not claim reject letter provide me.Not resion claim reject thanks

Dear sir,
This is Ganesh Kumar from guduvanchery. My bike register number TN19 J 9205 met accident in flood. I sent my claim document to asn arya and co insurance surveyor in anna nagarennai at january 9 th but they did not send to relience office till now. Kindly do a needful. Here with i have attached mailed proof.

Sir,
My car was stolen 05/12/2015 from delhi. I have complet my documentation or file to give reliance company survaire, for reliese my claim amount. But reliance company not give me proper response & not any servaire take my documentation, which servaire appointed by company is not take my phone, if it receive my call not give proper response.
I requisted to you solve my problem .

Insurance complaint no.[protected], Name. Narender Sharma, My policy no.[protected], vehicle no. HR70A7407, engione no. 2AZ2351187, chassi no.[protected] .

(Complaint with Irda Token number[protected]

Sir, marei car 25.11.15 ko delhi se theft ho gai thi aur mane apne sare documents 7.1.2016 ko submit kara diye the. Lekin aap ke lucknow office se muje 40 days se ek hi answer mil raha h ki aap ki car ki pre-inspection report aane per aap ka claim settle ho jayega. Muje koi proper response nahi mil raha ha. Kindly mera claim settle karne ki kirpa kare. claim No. [protected], DL-3CAY-4666, Pardeep Kumar Sharma. Phone No. [protected]

I have taken Reliance insurance from the Car Dealer itself.Unknown person make damage to my ford figo car by scratching with some equipment n the last 19/02/2016 and i have report this to the police station and service center.up on request from the service center i have produced car with General Diary from the Police station and all the necessary document that they requested and make the claim.Then they initiate the claim.After the survior survey the vehicle and called me and he told that he couldn't approve the claim General Diary is not enough.So that they need FIR from the police station and he also told me that they will not give it.anyway i went to the police station and requested for FIR copy and they told me that General Diary is enough for it.anyway they can give me the receipt of the Petition and also told me that if it is Reliance insurance then they are trying to fool me.they want to reject the claim so that they are telling this.I have sent the document to the Reliance Insurance but they again ask me they couldn't approve the claim.So i called another service center to know the charges for painting it and ask me why you don't make claim then i told them the story and they said if it is from Reliance you will not get it...they are rejecting most of the claims.

I went with reliance motor insurance vide policy no [protected] in Dec 2015. Payment of policy premium was made online. Then on 28/01/2016 I have received the recovery letter from Reliance General Insurance regarding the recovery of the NCB amount of Rs.1106 saying that the NCB provided by the previous insurer was 35% and reliance have provided me with 45%. Can I please know where this NCB have been entered by me during registration. Is it my fault? I have read about the NCB calculation on your portal and it clearly states that the NCB is calculated as per the age of the vehicle. And the age of my vehicle is 3 years. So according to this the NCB must be 35%. From where do this 45% came in my policy. I am really disappointed of how the calculation was done online despite I clearly filled the details of my vehicle. Please check the calculation before issuing any policies. I have not faced such issues before for my previous policies. I have not entered any NCB from my side and the calculation has been done online itself. I have written so many emails to reliance regarding the same on their email id rgicl.[protected]@relianceada.com. But i have not received any concrete answer from them and just receive the system generated emails. If reliance is not accepting their fault then please return my money back so that i can go for some other insurer.

I am very disappointed that after doing multiple follow-ups, I have not received any resolution for my claim raised to Reliance General insurance Company for Claim No#[protected] raised on 05-Oct-2015.

They closed the case closed due "Document Pendency".

I already sent all the documents to them and also per the Service Center they have also given all the required document to the surveyor.

It look like very unprofessional behavior and seems like exploiting the customer when they raise the claim.

This collection of documents and approvals are normally done by the surveyor and he already has been given all the documents for the claim and I too submitted that too via Registered Post a

I am including CNBC Pehredar to showcase this matter how Insurance company are exploiting the customers and rejecting their claim on the basis on no reasons and there is no effort from them to call or resolve the matter. Only thing I noticed is they just send registered email for the matter that they are working on it and later close the matter. Its almost 6 months and I am still waiting my claim to be settled out

Anyway, I will also try to raise this issue to IRDA and Consumer court for customer rights.

Ref the claim no [protected] there is information of surveyor name and details

Date of loss :05.02.2016, Date of information:06.02.2016 six days gone there is
no action against the claim

we are very much unhappy with reliance insurance company

Sir,
My car was stolen 05/12/2015 from delhi. I have complet my documentation or file to give reliance company survaire, for reliese my claim amount but your company not give me proper response & not any servaire take my documentation, which servaire appointed by company is not take my phone, if it receive my call not give proper response.
I requisted to you to solve my problem .

Insurance complaint no.[protected], Name. Narender Sharma, My policy no.[protected], vehicle no. HR70A7407, engione no. 2AZ2351187, chassi no.[protected] .

My policy no.[protected] your survey person is more keen interested for bribe rather than solve problem for which customer will pay insurance fee every year, till that time my car work is not start more than 20 days pass on, your surveyor is not doing duty for which company is hired, i have escalate this issue in national media asap in few days, customer will also know about reliance and media will also influence for people donot take reliance policy, kindly find the current status it will shows that how dedicated people will reliance hire.

Claim Reference Number:[protected] Insured Name:MEHAR SINGH Product:Private Car Comprehensive Policy Policy No:[protected] Cover Note:W[protected] Vehicle No.:HR-26-AD-0596 Date of Loss:14/01/2016 Date of intimation:15/01/2016 Garage Name: Cash less:No Claim Status:Claim Documents pending

Respected sir
My policy no. Is [protected] which I renewed on 13th January. I received a message from blue dart courier that my original policy had dispatched. After 2-3 days I received a call from blue dart which was from korutala, Hyderabad.
And I think u have mentioned my address wrong nd my permanent address is 21-B/304 Green View co-operative hsg. Society, Bimbisar Nagar, Opp. Jaicoach. Goregoan East, Mumbai 400065. Maharashtra.
Please dispatch my original policy on d above-mentioned address.

My policy is issue on date of 1st December 2015
But till date it's not show in there system that's why they never take my claim intimation

This is anup waman shinde, vehicle no MH01 NA 4451, clem no [protected], i would like to bring you notice that my vechical n was stolen in 2009 whitch was under hdfc finance and my self submitted Following documents, rc book, police report, to sv jagga, in 2009 and that jaggas porson told me claim amount goes to direct HDFC bank but till date they had not received any claim amount from insurance company. that person asking about 5000 rs for processing. due to that I am enquird to your ghatkopar office. They didnt found document They said your clam was close in 2010 cause of non submitted documents already I have submitted original documents now finance asking me for payment and warrant is issued against me now what to do

Dear sir, Kindly refer to my policy no. [protected] dated 02 nov 15 sent by 507, Rectifier house, naigaum cross oad, wadala (w), mumbai- 400031. Following mistakes observed in the renewal letter as furnished below:- (a) In the name of policy holder instead of prefixing Mr. Amarjit Kumar Rai you have entered M/S Amarjit Kumar Rai which indicates commercial use vehicle, which needs to be corrected. Its my personal bike and is on my name only. (b) In Vehicle registration no.- My motorcycle no. is ML 05 F 8011 but You have quoted ML 05 F 88011, one digit extra in the four digit no., which is to be corrected. One extra 8 has been prefixed. This is my fourth mail on the issue but till date there is no confirmation from ur side. I ranged to the mumbai branches but they are suggesting me to visit the branch which i dont want to do. I submitted my documents at the time of making renewal from reliance gen life. Further I mailed the snap of rc as an attachment also for necessary action as suggested by the customer executive chennai a week back and they assured me that it will be done but still awaited. I requested for a fresh quote with requisite corrections i pointed out as mentioned above. Kindly look into the matter as this is a typing mistake from ur office staff side and idont want to visit ur offices for proving along with rc copy. As such im again sending my rc copy for ur authentication and necessary action. Dont treat this mail as a complain, its my humble request to do the needful without commuting the ur offices. Im a very busy person being serving in Navy and not getting time for it. So, kindly correct the sought particulars in your database and send a fresh quote on my email at the earliest. My contact no. [protected]. Plz find the copy of registration certificate as an attachment. Regards, AK Rai

This is regarding an insurance claim that was submitted on 20th of October (Claim No. [protected] under the Motor Vehicle insurance Policy No. [protected]). We were informed through the attached emails that one Mr Narendra was commissioned by your company to inspect the vehicle. Narendra had inspected the vehicle at the service center and collected necessary documents and information from our end (including the claim form). After this, the service center initiated vehicle repair work, and this has completed. We have been trying to reach Narendra since the last 10 days using the phone number in the email, but he is not responding. After more than 10 days of wait, we reached the Reliance call center. On phone, we got to know that the documents we submitted to Narendra had never reached Reliance general. It’s shocking to hear that after such a long time o[censored]nresponsiveness, Narendra still doesn’t answer calls even when your call center tried to conference him in. This is very frustrating.

Dear Sir

I Request To you I submitted my PF Form In May 2015. I have Not Received my pf amount in my Account. Pl z Look This Matter ASPS.

Name Vikram Singh Dodiya
Emp. No. RGI 06447.
PF No.MH/VASHI/118056/143914
Cont. [protected]

I left my Maruti car bearing Reg no: DL 5 CH 9310 for repair at BIMAL AUTO Mahdev pura Bangalore after I met minor accident on 26/6/2015 M/s. Bimal checked the vehicle and given estimation for Rs. 81168.00 and same had sent to Reliance for approval . Surveyor from Reliance had visited& given approval for Rs. 53, 995/- But money received by Bimal Auto Rs. 36097/- only .Now bimal auto is asking Rs.45071 from me. When I checked with Insurance people they are telling my Insurance is Voluntary Excess policy so they deducted Rs. 15000/- + Rs. 1000 from the total claim, But I am un aware of this policy since no one has explained me while taking the policy. I requested the insurance people to wave off the voluntary excess amount but they are refusing to do so.

Policy Number : [protected] Due date for renewal : 10th Sep 2015 Payment done for renewal : 10th Sep 2015 Mode of payment : Reliance Insurance portal - Online banking Bank : State Bank Of Travancore Transaction ID is either:[protected]IG0AQWZYG4 or just : IG0AQWZYG4 The amount has been debited from my bank account and I have my account statement to prove that there is no reimbursement from Reliance end so far. I was told that there is a grace period up to 24th Sep so I decided to wait for the amount to get reimbursed to repay. A service request was raised meanwhile. Reliance General Insurance then sends me a post to my billing address stating that the transaction has been cancelled and hence I need to make immediate payment to process renewal. How do you expect me to repay when you have not reimbursed the previous transaction? Kindly stop playing around and wasting my time, have your systems checked and rectify this issue at the earliest. Do you expect your customers to use their car without an insurance due to your inefficiency?

Dear Sir, I had taken a Reliance Automatic Investment Plan on 10.09.2008 with a yearly installment of Rs.10, 000/- against Contact/policy No.12556425, client no. 05443876, receipt no. 0310249A for 3 consecutive years. It was to be withdrawn with interest just after 5 years from DOC (i.e. 10.09.2008). Several times I have contacted my Agent Shri Ajay Kumar Mishra of Renukoot branch, Sonebhadra (UP) for redemption of above plan. Till date, there is no response from their end. You are requested to kindly arrange to expedite the matter or the same may be pass on to the concerned section so as to redeem the same at the earliest with a confirmation to the undersigned. Regards A K Banerjee C/No.12556425 DOB - 16/08/1965 Mob No.[protected]/[protected] Email - [protected]@rediffmail.com/[protected]@ntpc.co.in

Dear Sir, My name is Subhash Zavare. Reliance has issue me policy by giving false commitment saying that I will get loan of Rs. 10, 00, 000.00 on Reliance Policy. For this I have to take policy of Rs. 30, 000.00. I am paying this amount but till date they have not given any loan. every year i have to pay premium of Rs. 30, 000.00. My policy number is 50485092. Premium amount ; Rs. 30000.00 I have call recordings for all the conversations with Reliance Executive Please help me . I am can not pay Rs. 30000.00 every year. I want my all money back from Reliance. Regards, Subhash Zavare [protected]