Reliance General Insurance Complaints & Reviews

I had given my car for claim its been 8 days but not yet processed because assigned Surveyor is not at all interested to respond my calls and messages. He just responded in the beginning and said accident story is not relevant after that no response to calls and messages.

This is very bad service of Reliance general insurance. I will never suggest this policy to anyone as very poor services even employees are unprofessional...

Sir,

Complaint against two wheeler policy

I am having two wheeler TN03AD 1705 TVS Jupiter scooter it is a bundled policy for both third party and own . the own damage policy expires on 29/03/2022 only but when i tried to renew it it gives the message that the policy s expired it is valid up to 29/03/2022 23.59 hrs . even in their SMS sent to my mobile no [protected] policy valid upto 29/03/2022.

When you fill up in their menu like policy no mobile number it says they don't have any records with them. How can it is possible that they can send the details with my policy no.[protected] but refuses to allow me to renew the policy. This is the total cheating my Reliance general insurance having data to send the OTP no. but says policy already expired. No data to renew or mobile no mismatch registeration no of the vehicle does not exist.

I have taken this policy from IK TVS motor company at Tiruvottiyur Chennai 19 on 30/03/2021.
I made the mistake of taking insurance with Reliance General Insurance. Only to extract more premium they are playing this type of tricks.

Ravi Sankar
mob [protected]

I have a motor insurance with reliance general insurance and i have used the policy to register an accident claim on 25th of December 2021. A surveyor was assigned for the claim by the company ( Mr Ravi Singh). It has been almost a month that my claim is pending with the surveyor, even after submitting all the relevant documents. The person seldom picks up the call and when he does he gives unsatisfactory explanations. It has been long since my claim is pending with this surveyor and the customer care is also of no use as I dont get to contact any personel but only computerised bots on the other side of the line. It os therefore requested to get my claim settled as early as possible by the company

I have a motor insurance with reliance general insurance policy number[protected] and i have used the policy to register an accident claim number [protected] on 22 nd of December 2021. A surveyor was assigned for the claim by the company ( Mr Keval Raval). It has been almost a month that my claim is pending with the surveyor, even after submitting all the relevant documents. The person seldom picks up the call and when he does he gives unsatisfactory explainations. It has been long since my claim is pending with this surveyor and the customer care is also of no use as I dont get to contact any personel but only computerised bots on the other side of the line. It os therefore requested to get my claim settled as early as possible by the company.

Hi sir, I am Sajal Rawat. My brother Bhaskar Sharma took travel insurance from Reliance general insurance through policy bazar for me. Policy number :[protected]. I have raised service request so as to get refund. Service request :[protected] .The service request is already closed. Due to some technical issue his bank account is closed in which the refund ought to come. I request you to please refund my amount of Rs 881 in my different...

I issues health insurance policy on 6/10/2021 policy no[protected] client Name Sujit Kumar sen till date commission not yet received from reliance general insurance company

Date of accident 14th December
Description of event:- while coming out of our residential complex another person came in front of my. scooter to save him scooter fell down, No one was hurt but scooter got damage.

Problem and Solution - we waited long to get the job done via insurance company but they just wasted our time, surveyor doesn't respond nor he comes to see the damage and approve the estimation. When we call company they just listen and say sorry give one complain number.

So finally we paid from our pocket.

We never imagined having such a bad experience with Reliance General Insurance when it came to our scooter. We followed all of the formalities provided by the Reliance insurance agent's instructions, and it was in workshop for 15 days. After a few days, they said I only need to call, so we completed all of the necessary paperwork and filled out the claim form, but we have received no response till date, and when we called the workshop, we were told that the Surveyor had not arrived.
The bill was over 8000 rupees, so we had no choice but to pay it out of our own pocket. We can't wait any longer because it's affecting our day-to-day work.
But, in the future, neither I nor anyone I know will take Reliance Insurance.
Its was Harassment for us.

Service workshop - Meghdoot Motors, Bangalore
Policy Number[protected].
Yr of Manuf - 2021
Engine No. - AF[protected] MB8DP12DGM8751490
Vehicle Number : KA 03 KH0266
Name : Mili Chakrabarty
call centre number : 18003009

CLAIM INTIMATION NUMBER [protected]
Since we didn’t get any help from Reliance we even called Maruti Insurance Brooking Agency and Complained,
COMPLAIN NO. - M[protected]

Thank you for the lovely experience,

Respected sir/Madem,

My name is HARIPRASANTH S i have joined RELIANCE general insurance company limited as an agent 3 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal. We had Visited to Reliance General insurance company In Erode Branch none of them help to me. Kindly rectify the issue.

Applicant name HARIPRASANTH S
Date of birth 26/11/1991
PAN number ARQPH5072G
License no RGI18A39061
Type individual
Business information
Insurer name RELIANCE general insurance company limited
Agency code: 18A39061

Kindly disqualify my PAN number in IRDAI Portal.

Regards,

Hariprasanth S
+[protected]

My hunday creta accident on panthawada high as on date 09/10/2021 damge right side break side glase and colour and lower part of back side and my car repair and service under insurance with reliance general insurance company and company not ready to pay my claim such a company only and only refuses the claim and taken so muh amount as a primium

The company staff is continuously Calling me regarding their vehicle policy which I don't want and have told them too
But they are continuously disturbing me calling 4-5 times a day regularly messaging me I have requested them several times to not call me and message me but I don't know why they are doing so from 2 months

मैंने 31 जूलाई 2021 को हुंडई कंपनी की i10 nios sportz कार वीरमगाम के शोरूम से ली थी । 19 सितम्बर 2021 को मेरी कार का एक्सीडेंट हुआ जिसमें आगे और पीछे का बम्पर डैमेज हुआ । इंश्योरेंस कम्पनी के सर्वेयर ने पीछे की बम्पर का क्लेम देने की बात कही और आगे की बम्पर का क्लेम देने से मना किया है । कम्पनी का इस तरह का व्यवहार समझ से पड़े है । कम्पनी द्वारा इस तरह की मनमानी की जाएगी तो मुझे मजबूरन कंज़्यूमर फोरम के दरवाजा खटखटाना पड़ेगा । मेरी कार के इन्सुरेंस लेते समय कम्पनी ने बम्पर टू बम्पर क्लेम देने की बात स्वीकारी थी । कम्पनी के इस तरह के वर्ताव से रिलायंस कम्पनी की विश्वसनीयता धूमिल होगी । मुझे मेरी कार पूरा क्लेम मिलना चाहिए ।

Sir,
I have submitted my all the required documents on Dt.02/09/2021 by email. But your company is repeatedly sending me mails to submit documents. I had confirmed that the company has already received the documets on Dt.03/09/2021 through calling your customer care. But, after 19 days of receipt of documents, the company is sending me mails and self-i app is also displaying "Documents are pending".
Please do needful in this matter

My claim number is[protected]. This claim is for my dependent - Binduraj Badole(father). We had cashless with other insurance. We are the remaining amount with Reliance health insurance.

They had asked for final settlement letter from other insurance company. And I have submitted the settlement letter. But still they repeatedly asking for final settlement letter, ignoring my submission.

The submitted settlement letter has detailed break up . And they are repeatedly ignoring my submission.

I am getting mentally disturbed, since nobody responds to reliance insurance grivance email, their helpline number never gets a human on call.

Please help me in this matter

Mera naam gulshan kumar hai mere naam par 3 policy chal rahi hai jo ki maine lihi nahi par mere naam par hai aur mere paas massege aur email ati rahti hai ke policy renew karo maine costumer care par call karke policy band karne ke liye bola par unhone nahi kari isliye me chahtahu ki inpe case ho
detail ye hai policy ki
Policy Number : [protected]
Bike Make & Model : TVS XL

Policy Number : [protected]
Bike Make & Model : TVS SCOOTY
Policy Number : [protected]
Bike Make & Model : TVS XL
kirpya kar ke meri madad kare

We have our home loan insurance from Reliance General Insurance.
Due to the death of the Primary applicant reliance general insurance is liable to pay to the Finance Company.

They are every time asking me to submit the documents which I have done so many times.

Not sharing the status of the claim. Number of emails and telephonic conversations have been done.

Please if you can help in this matter, would be great.

Policy no 16688388

I have been mislead in selling above policy, all health related issue were discussed before buying policy and premium paid year after year but claim was declined on arbitrarily. Even the in charge of the religare udaipur unit has accepted that I was mislead into buying policy for no benefits and kept paying premiums.

Premium paid over the years with interest for year 2019 to 2022, Refund sought inr 103376.00

Dear Sir,
My self Divya Rawal I have a agency code of Reliance General Insurance Code no. - RGI17A37881. Sir due to my current job my new company not allow to any agent code from any insurance company and I m not intrested to continue as a agent for insurance company.

Its my humble request to you to please process to terminate my agency code with immedeate efforts from IRDA PORTAL otherwise I m not eligible to join my new job.

Thanks& Regards
Divya Rawal
PAN CARD NO. - BEZPR6488F
Reliance General insurance co. Code- RGI17A37881
DOB-24/11/1993
Mobile No [protected].

Dear Sir ,
Policy Holder Name : Madhukar Sonu Parwe
Policy No : [protected]
Claim No: [protected]s

Just i talked with Mr. Abhishek, Customer care of RGICL at evening 16.10 hrs,
Again, He asked about covid posit report, pan card, aadhar card, cancelled cheque not received,
Given our mail detail on 20.04.21, we have send by regt post and after checking mail, he confirmed that documents are already received by them, now he will process the same to further deptt and said wait for 7 days to settle the issue,

Send 9 emails for reminder from Email ID : [protected]@gmail.com, But no action so far

You are requested to look in this matter to settled the same at the earliest

Station : Ahmedabad Date 05.07.21

Signature
Madhukar Parwe

It's related to my motor claim where Manoj was appointed. His number is [protected].
He is the most incompetent surveyor I have faced in my life. Took almost a week to come to a stupid conclusion and creating story of his own regarding my accident without listening to the actual facts.

I want some kind of action against these unprofessional behaviour.

This is my worst and horrible experience with Reliance general insurance. I trusted on reliance company and purchased Reliance COVID 19 Protection insurance policy (Policy attached) in June 2020 having policy no[protected] to protect myself from COVDI 19 in the ongoing pandemic. The policy states that if I am diagnosed with Covid 19, I will get Sum assured of Rs. 200000. Unfortunately, I got tested positive for COVID 19 on 21/04/2021...