Reliance General Insurance Complaints & Reviews

This company doesn't have a proper customer service, they give false promises. It happened to me twice. Last time when i raised a claim they took one month to resolve it. And yesterday when i raised one more claim they said it will be don't within 24 working hours but still they survey not yet completed and it costing me money. When i contacted the support they came up saying internally it will take time for us to do things as we have huge customer. If you cannot handle customers then why you fooling us with faalse promises.

The customer service is worst and the surveyor of my vehicle is non-cooperative and does not respond at all. No intimation regarding the claim details are provided, no verbal statement taken from the customer by surveyor, no response to the call. Such uneducated people with whom i had to deal with. Totally dissatisfied and disappointed. Surveyor name 'omkar channe', thane office. Motor claim no. [protected].

Sir,
I have a car insurance with bajaj allianz (1 year od and 3 years tp policy. After one year, i have switched to reliance insurance, they give me comprehensive od and tp policy and told me to contact bajaj allianz for refund of 2 years remaining policy. The reply comes from bajaj is that the refund shall be paid by reliance, their policy will be in force. I complain to reliance, after 10-15 days, they told me to pay the premium of tp policy only on 11 th oct and also told me they will cancel the previous policy. After that none can answer my phone or email. I am yet to get the refund. At present i am holding 2 reliance policy for the same car. Pls take action against reliance general insurance. Previous policy no generated on 10 th sept 2019 is :[protected]Premium rs. 8695/-) and the second policy generated on 12 th october is :[protected]Premium amount rs. 4452).. They need to refund rs. 8695/- reliance service request id is :[protected]
Thanking you,
Yours faithfully,
Mafuja khatun,
M [protected]

I have insurance policy of my car (Maruti suzuki baleno) with reliance general insurance. My previous policy was expired on 26-july-2019 this was also from reliance general insurance. But on 23-jul-2019 your executive call me and said that today is special scheme on your policy that if you done it today then the premium is only 4627/-. Then i ask him that i need full insurance bumper to bumper then he replied that it will be complete bumper to bumper. But now unfortunately on 6-oct-2019 my car was accident and now i bring to my car in your workshop and here survey boy told me about some voluntary deductible rs 15000/- but at the time of insurance your executive was not intimated me about this. so i request you to please re send my complete policy without voluntary deductible charges. Otherwise i will take a suitable action against your company.

Sir,
I have insured renault kiwid rxt with your solapur vide policy no.[protected] for the period : from :23/10/2017 to 22/10/2018 name of insured = mr. Jayprakash omprakash dad
Eng. No. E174986
Chasis. No. Meebba008ha539917

So request to you piease issue ncb confimation letter by post $ email.
My email id : [protected]@gmail.com
Thank you.

I faced a motor accident and hence filed for the claim. Instead, the representatives of this company mr. Ankur tyagi (Emp id:[protected] started to fight with me and started questioning my character and credibility. He instead of surveying started assasinating my character by saying that i had deliberately bumped this car into something to file the claim. He then started using abusive language. It is saddening to see such a behaviour from the representative of such a huge company.

I puchase car along with insurance of hundai xcent on 13/01/19 of cash less policy. And submit claim on 10/09/19 at royal hundai guna. Your surveyer mr. Neeraj ji has been appointed to do survey but he delayed so much and then today new surveyer appointed.
I am very upset with your poor service.
Please do necesery action for up your service quality. As mr. Neeraj ji did his survey on telephone, which is not very poor survey as technician also try to convey situation of car damage but he take his stand as make ego point.
Please resolve my problem as i was too late to get ready my car because of your delayed survey.
Regards
Mohit kant gupta
[protected]
Claim no. [protected]

I am getting ridiculous messages that i have bought reliance domestic policy no[protected]. I never ever did that. Next message that i have bought policy no[protected]. Another message that they have received 249 rupees and receipt no is[protected]
What is this. I will go to consumer court if i don't stop getting these messages

Policy no :[protected]
Reg no TN 23 AF 1038
PERIDE OF INSURANCE:21/05/2019 TO 20/05/2020
Dear sir,
plz kindly help this issues, than finances for my vehicle so under more idv value i will pay in extra amount .ur company arranged external servers .i will argent cases sir .alter than ur company policy .
agent code :12A19180
name : jaiganesh .
very argent issues ur agent not in solution team.so plz contact my no 99521255, [protected]

Dear sir,

I have a 2 wheeler insurance from reliance which was about to expire and i already renewed it before 10 days, still i am getting everyday 2-3 calls from reliance general insurance to do renewal. i am really fedup of your calls. why is your system so poor that you cannot update that renewal is done and your staff shouldnt keep troubling customers. i will take serious action on this.

I have purchased car policy from reliance gernal insurance my car no is dl8cw5785 and they return anther no in policy dl08cw5785
And my add is u&v block shalimar bagh delhi and they have return
Uv block shalimar bagh now i m saying to them change my policy mistakes they are not even understaning my point plzz help me reliance is fraud company and there employee aree frauds

Dear,

Hygiene, service and checkup all department is very bad in esic okhla hospital.
No one listens to the patient here: right from our rights is worthless in esic. Need your support for me. Please check

Employee name rahul singh
Patient name - laxmandary devi

Thanks & regards
Rahul singh
[protected]

My voltas ac is in insurance from reliance resq . I made a complaint on june 9 vide request no [protected]. Earlier i made a complaint on 6 june executive came and he said that touch panel is not working properly (PCB) but somehow he started the ac by using putting the xray sheet but very next day again Ac stops working then i made again then i again made a complaint on 9 June. The technician has not came till today despite daily complaints to customer care . I use to call them daily at 5-6 times but all in vein . Your company policy is to send technician max.by 72 hours but now its been 8 days. I've been assured daily that technician will come tomorrow but nobody has come till now .As i have paid insurance amount but no services are given yesterday evening I called technician from urbanclap then he checked the ac and he said PCB IS NOT WORKING. I waited today afternoon and then got repaired from outside so i would request you to refund my policy amount as if you can not provide the services you should not take the money

Sir,

My above 4 wheeler Car Policy was renewed on 18/12/2019 by paying the Renewal premium via. CC Avenue on line but still on date on verification it was found that my new policy had not been dispatched so far & also by logging my account in Reliance General Insurance website I am not able to see the renewed policy details.

Please resolve the issue immediately.

With Thanks & Regards,

Piyoosh Gupta
Four wheeler Reg. No. : WB 06J 1588
Phone no.: [protected] / [protected]
The details of payments is given below (Payment confirmation mail also attached.)

Your order#C[protected] on http://rgiclservices.reliancegeneral.co.in is successful.
From:[protected]@ccavenue.com
To:[protected]@yahoo.co.in
Date:Tuesday, 18 December, 2018, 10:10 am IST

LOGO

Verna car
Mahi concrete udyog pvt ltd
Regd. No. Hr48c0503
The car has been standing in hisar showroom the delhi bye pass road showroom 10 days, there is no best result and status for the car work to be done, i am rakesh aggarwal registering its complaince with displeasure and the fare car for ten days. So i say relaince is not best results,
[protected]
Rakesh aggarwal
Mahi concrete udyog pvt ltd

I requested for insurance transfer and provided all the documents on 18 april and there costomer employee said that document are ok we will transfer the policy..after that next day they said that their employee gaved wrong information and i was suppose to give the consent letter on previous company letter head on 20 th april i again gaved the letter on prev owner letter head and contactes to the companu by which they said all documents are ok nd they had confirmed by there higher authority.after that i even got a call on 22 april saying that all my documents are ok and till 22 april eveing i will get payment link just wait for it bt ..on 22 april 7 pm i got a msj that procesa is stoped due to wrong consent letter...ithe compnay is making me fool for 5 days just for.policy trasfer my rc book and all other documents are already transfered..please i want to take serious action about them

Dear sir,

Not contact any toll free number... I wants claim my two wheeler. Plz contact you...
My policy number[protected]
My name kiran gautam. I have purchasd tvs jupiter.. But this time it's accidental.. Plz provide any toll free number for register of claim..
Relaince general insurance service is very poor...

Best regards
Komal prajapati
[protected]

Dear team
This is concern i am raising as i have not received any update on my concern that i posted through paytm site. On 27th february i have paid my electricity bill (Msedcl) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for msedcl bill payment. Could you please refund the amount deducted for insurance to me after cancelling the insurance.

Order no. [protected]
Mobile no. [protected]

Dear sir,

Pleace to vecaile hero super spl claim no-[protected] to the vecaile damage in part not appouble all this part.
Reqseat this part approble this to the custmer. This all file attech.

Thanks & regard

Chhote lal

Contect number-[protected]

Server name - amrendra srivastava
Content no-[protected]

Respected sir,

I vashim khan have given the exam of reliance general insurance angent in 2013. My agency code is 26a14553 my pan card no. Is ckkpk6644j
Now i had got job in hdfc life, because of my name showing in irda i am getting trouble in joining the job.
So, i am requesting you to please remove my name from irda so i can work in in hdfc life. Hope you will accept my request and short out as soon as possible.
Applicant information
Applicant name vashim khan
Father name sanawar khan
Date of birth 15 oct 1990
Urn rgii[protected]
License no rgi 9304947
Certificate no -
Type individual
Business information
Insurer name reliance general insurance company limited
Agent id rau230113girgi082
Category non life

Yours faithfully.