Reliance General Insurance Complaints & Reviews

I was frauded by some fraud agents who are using the name of a Government body i.e. GBIC/ECOI.

Please don't respond to them

details of some people who are calling :-

Mr. Rajiv Gupta or Rajiv Malhotra (called himself a GBIC person)
mob. nos. [protected], [protected], [protected], [protected]

and an email id of Mr. Rajiv - m.[protected]@gmail.com

Mr. Alok Mehta and...

3/3/2021 i did a motor policy with wrong regestration no.
policy no.[protected] can you please do something to get my refund plz get it to me fast

Hi,
I wanted to share my worst experience with the worst insurance company, no customer service and no professional ethics.

I planned a trip to Shirdi (with my family wife & son) on 10 Feb 2020 on Spicejet (PNR-QB9DGZ) through make my trip. During the booking make my trip offered a travel insurance from Reliance General Insurance. So I booked the travel insurance.

On the day of travel my flight (SG329)...

The survey executive says my accident us deliberately made and no update after escalating to grievances section as well, please find email below and take necessary action .

On Fri, 19 Feb 2021, 3:54 pm Rakesh Sagar, wrote:
Hello All,

This is to report that I'm extremely dissatisfied by the remark made my your executive on my claim that I raised

Claim number :[protected] that the accident is deliberately made

Please look into this and give a final approval stating whether claim is still valid or not .

And I will be discontinuing the insurance services going forward because of the same reason there is no customer satisfaction here ... I have another vehicle that also also Reliance motor insurance will withdraw from there as well

Waiting for your final approval so that I can get my vehicle released from the service center...

Please call me back if needed at [protected]

Regards,
Rakesh S

Dear Team,

I was trying to bye insurance premium on reliance general insurance and filled all vehicle details and pay amount through online, actually payment debited but policy not generated after that I mailed their customer care mail id after they ask all they details like transaction ID and share that details after that said will resolve issues with expect closure date[protected] even that time crossed no response from...

I regret to inform you, after lots of followed up by an Reliance agent (Amit, [protected]), a saving plan (Policy No.[protected] was purchased from Reliance Nippon Life Insurance on dated 04/12/2020.of which I paid the premium of INR 1, 04, 500 on 5/12/2020.

At the time of purchasing the policy, your agent told me about a number of attractive benefits about the policy . I received the hard copy of policy on 22/12/2020 on my home address, but to my disappointment I did not find any benefits mentioned by the agent.

After discussing this issue with some of my colleagues and experienced personnel, I understood that I have become a victim of the trap setup by the Reliance agent. Thus I decided to cancel the policy & visited Kirti nagar branch for the same on 22/12/2020.The officials sitting there informed me that on the policy documents submitted by the agent, my signature was missing and advised me to submit an authentication letter of signature to the related bank confirming the same.whereas it was a responsibility of Relance Nippon agent.

I had done the same and submitted all the documents on 22/12/2020. Once after this when I enquired regarding the time period to cancel the policy they said it will take another 12-15 days. On 29/12/2020 they called me again and asked me to submit a policy bond which was not mentioned earlier on my previous visit on 22/12/2020. After all this unprofessionalism by the employees they further told me that it will take another 10-15 days for the policy to be cancelled.

I am utterly disappointed by the irresponsible and unprofessional behaviour of the employees working at Reliance Nippon Life Insurance and I regret to inform this that till date no further action is taken and all this behaviour leads to one thinking as a big scam.

I am putting forward this matter so that an urgent action is taken at the earliest, else I would be left with no choice but to take this issue to the IRDA or INDIAN CONSUMER COURT.

I hope this issue gets resolved at the earliest and the need to go to the IRDA or INDIAN CONSUMER COURT does not arise in the first place with a proper action being taken against such agents by Reliance Nippon Life Insurance who trick hardworking people into their malicious traps.

Regards
Shatrujit Patel
[protected]

I have submitted my documents on 23 Dec and still not received my claim amount after regular mail follow up. Even no one is reverting on mail.
Policy no[protected]

Hello Team,

I fraud happen with me through your one of the agent advisor Mr North India FinserviZ Pvt ltd firm. They called me and told me that they are calling from General Body of Insurance Council, ( GBIC) pretext, last year. I had a, ongoing issue with my Insurance policy & they asked the details & claimed that Future Generali can help & can retrieve all my money from an insurance firm. But for this I need to opt for a...

My car has gone for the claim and the surveyor came and is not passing the car saying that he is asking for more money to pass the car claim from us.
And if I do not pay the money, then they are passing the claim to the surveyor but at 50%.
Why do I pay when my policy is zero percent?
Surveyor name- ABID SAIFI
Mobile no.- [protected]

Corona claim not setteled for 4 moths---
corrospondance made with RGICL
email id : rgicl.[protected]@reliancegeneral.co.in
rgicl.[protected]@relianceada.com
rgicl.[protected]@relianceada.com
rgicl.[protected]@relianceada.com

Dear sir,
Ref. : Request No. 21143917 raised on Dt.[protected] through RIVA
Sub : Naginbhai Rohit - Claim No. [protected]
Policy No.[protected]br...

Dear Reliance General Insurance concern person,

Please note after chasing you people from past some days I am feeling harassed. Half of my car's accidental claim is being reject from your end which is unacceptable!!
Most amazing fact is that you people send me claim rejection letter of half of the damage despite the same was approved by your trusted surveyor during physical survey! Since the accidental damage impacted...

Reliance General Insurance se mai ne i 4 wheeler TP policy buy ki thi[protected] ko net banking se 4774/- payment complete hone ke baad failed kar diya RGIC se pata karne pata chala ki aap ka payment payu me fas gaya hai,
avi tak mera payment refund nahi huwa hai so
please refund my amount 4774/-

BANK-STATE BANK OF INDIA
A/C-[protected]
NAME-VIKRAM KR SAHANI

Reference no-IGAJPUZYV9

My Agent Code: 12A09549

Name: Jeyvenkatesh RJ.

Since I have not done much of a Business in Reliance General Insurance, and also as I have completed my Certified Financial Planner course and as per the recent SEBI Guide lines for RIA I am in the process of Converting my Business model into an Registered Investment Advisor Firm. So, as an outfit of converting my business into a Partnership Firm to provide Financial Advise, it was decided between our partners not to hold any Individual Insurance Code. Hence I request you Accept my Resignation and Issue me an NOC and Release my General Insurance Code at the earliest.

Thanking you,

Regards,

Jeyvenkatesh RJ

Myself loged a complain regarding fasal bima yojana claim on 30 august 2020 but till date no further action will be taken by your office. My complain is lodge with my mobile number [protected]. Please tell me what is status

Hi, May Name is Saurav Sharma. Somebody stolen 2 Tires along with Alloy Wheels of my KIA Seltos. I complaint on dial 100 first than no policeman came to me till 4 PM than after I lodge an FIR online on Delhi Police Website and inform to my agent. I went to the showroom and sign the claim form. Then I receive a call from the surveyor, he asked me for some photographs of the car, I sent those photographs. After that when my claim suppose to clear the surveyor called me and he said that I have not add the Car Number in the FIR so he is not able to process the claim. There is no option to edit the FIR online, I went to Police station but they also denied to lodge a duplicate FIR for the same. What can I do in this situation.

Claim number:- [protected].

Msgid - r4105645

Certificate no.[protected]
Group policy no.[protected]

As per the insurance document, no claim money is paid to me. They are keep on asking documents. I already provided them a month ago. There is no response from them. I always have to email them. If i call they ask to drop an email.

Attaching the insurance document...

Iam submitted mark exit in the pf portel but no response

I filled a travel claim in the month of march. First, they asked me to submit all my documents. I posted on my docs on 21st of march. Due to lockdown, the offices got closed and when i tried following up. They told me to email all my documents. After emailing the docs, it’s been more 3 months i have been following up with there team but whenever i call the customer support team says that we have received all your docs but the claim has not received it. You have to resend the docs. It’s been more than 10times i have send my documents copy but the claim team has still not resolved my claim. Instead they tell me to wait for 3 days, 7 days but nothing happens eventually. The customer support team just says that we are escalating your claim but nothing happens. This is pathetic. Worst insurance service i have ever received. Please refund the customers money because that why they buy your insurance for.

Sir/madam,
I have paid the asianet broadband bill with order number[protected] on date 10/07/2020 time 11.03pm

I am not interested for the insurance said above in the subject. Kindly cancel the "home burglary insurance" of rs. 2 lac of 1 year for rs. 199 which added by default, it is ticked in check box automatically. I also request you to refund ₹ 199 into my bank account or paytm wallet.

Claim no. [protected]
Sir,
I am writing this letter to inform you that my car dl8cau 1781 (Toyota fortuner) model 2018, was insured with your company on 18th may 2018 (1st-time rti) and 11 may 2019 (2nd time) for rti sum insured rs. 36, 59, 543/- by galaxy toyota. The said car was stolen at night on 19th november 2019 car was parked in front of my house, and it was properly locked. I have already taken the issue to the police station by filing an fir, fir no 040683/2019 on the 20th morning. The same day surveyor (Amit kumar) visited and done all the formalities. I have signed the bunch of papers and given back to surveyor, he has also given me regular typed forms which i have to type on stamp papers, some typed format i have to give on my letterhead, some letters for speed-post to ncrb, letter to vijaya bank from where the car was financed, letter to insurance co., letter to rto for intimating theft. Both the car keys, rc. Blank signed form 29, 30. on 23/11/2019 surveyor again visited and collect all the pending docs. As per procedure of court within 60 days i received the pdf of no trace report which was also informed on whatsapp and speed post to surveyor's office. it has been almost eight-month since the theft took place but the car has not been secured yet. So i kindly you to process and expedite the prepayment of the insurance claim for the same. The necessary description of documents is being enclosed with this letter.
Regards
Naveen kumar malhotra
[protected]