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Reliance General Insurance Complaints & Reviews

2.6
Updated: Feb 26, 2026
Complaints 480
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236
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Reliance General Insurance reviews & complaints page 4

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R
Rajeev Nehra
Jul 29, 2021
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Address: Udaipur

Policy no 16688388

I have been mislead in selling above policy, all health related issue were discussed before buying policy and premium paid year after year but claim was declined on arbitrarily. Even the in charge of the religare udaipur unit has accepted that I was mislead into buying policy for no benefits and kept paying premiums.

Premium paid over the years with interest for year 2019 to 2022, Refund sought inr 103376.00
Reliance General Insurance customer support has been notified about the posted complaint.
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    D
    Divya rawal
    Jul 22, 2021
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    Address: B 403 ROYAL RESIDENCY NR SOLACE HOSPITAL PARIVAR CHAR RASTA WAGHODIA VADODARA

    Dear Sir,
    My self Divya Rawal I have a agency code of Reliance General Insurance Code no. - RGI17A37881. Sir due to my current job my new company not allow to any agent code from any insurance company and I m not intrested to continue as a agent for insurance company.

    Its my humble request to you to please process to terminate my agency code with immedeate efforts from IRDA PORTAL otherwise I m not eligible to join my new job.

    Thanks& Regards
    Divya Rawal
    PAN CARD NO. - BEZPR6488F
    Reliance General insurance co. Code- RGI17A37881
    DOB-24/11/1993
    Mobile No [protected].
    Reliance General Insurance customer support has been notified about the posted complaint.
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      M
      Madhukar@52
      Jul 5, 2021
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      Address: RGICL- PA TEAM1-89/3/B/40 TO 42/KS/301,3RD FLOOR,KRISHE BLOCK,KRISHE SAPPHIRE, MADHAPUR,HYDRABAD-500081

      Dear Sir ,
      Policy Holder Name : Madhukar Sonu Parwe
      Policy No : [protected]
      Claim No: [protected]s

      Just i talked with Mr. Abhishek, Customer care of RGICL at evening 16.10 hrs,
      Again, He asked about covid posit report, pan card, aadhar card, cancelled cheque not received,
      Given our mail detail on 20.04.21, we have send by regt post and after checking mail, he confirmed that documents are already received by them, now he will process the same to further deptt and said wait for 7 days to settle the issue,

      Send 9 emails for reminder from Email ID : [protected]@gmail.com, But no action so far

      You are requested to look in this matter to settled the same at the earliest

      Station : Ahmedabad Date 05.07.21

      Signature
      Madhukar Parwe
      Reliance General Insurance customer support has been notified about the posted complaint.
      Jul 05, 2021
      Updated by Madhukar@52
      Reliance General Insurance — Reliance covid-19 protection insurance claim No [protected] not settled Yet

      Jul 5, 2021

      Dear Sir,
      Policy Holder Name : Madhukar Sonu Parwe
      Policy No :[protected]
      Claim No: [protected]

      Just i talked with Mr. Abhishek, Customer care of RGICL at evening 16.10 hrs,
      Again, He asked about covid positive report, pan card, aadhar card, cancelled cheque which is not received,
      Givenby me our mail detail on 20.04.21, we have send by regt post and after checking mail, he confirmed that documents are already received by them, now he will process the same to further deptt and said wait for 7 days to settle the issue,

      Send 9 emails for reminder from Email ID : [protected]@gmail.com, But no action so far taken

      You are requested to look in this matter to settled the same at the earliest

      Station : Ahmedabad Date 05.07.21

      Signature
      Madhukar Parwe
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        A
        Akshit Khandelwal
        Jul 3, 2021
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        It's related to my motor claim where Manoj was appointed. His number is [protected].
        He is the most incompetent surveyor I have faced in my life. Took almost a week to come to a stupid conclusion and creating story of his own regarding my accident without listening to the actual facts.

        I want some kind of action against these unprofessional behaviour.
        Reliance General Insurance customer support has been notified about the posted complaint.
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          D
          Dr Archit Bansal
          from Delhi, Delhi
          Jun 29, 2021
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          Unnecessary delay in Claim settlement and Consumer harassment and Negligent conduct

          This is my worst and horrible experience with Reliance general insurance. I trusted on reliance company and purchased Reliance COVID 19 Protection insurance policy (Policy attached) in June 2020 having policy no[protected] to protect myself from COVDI 19 in the ongoing pandemic. The policy states that if I am diagnosed with Covid 19, I will get Sum assured of Rs. 200000. Unfortunately, I got tested positive for COVID 19 on 21/04/2021...
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          I was frauded by some fraud agents who are using the name of a Government body i.e. GBIC/ECOI.

          Please don't respond to them

          details of some people who are calling :-

          Mr. Rajiv Gupta or Rajiv Malhotra (called himself a GBIC person)
          mob. nos. [protected], [protected], [protected], [protected]

          and an email id of Mr. Rajiv - m.[protected]@gmail.com

          Mr. Alok Mehta and...
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          J
          jeetsingh0101
          Mar 3, 2021
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          Address: house no 67 indra gandhi colony near sector 21 b

          3/3/2021 i did a motor policy with wrong regestration no.
          policy no.[protected] can you please do something to get my refund plz get it to me fast
          Reliance General Insurance customer support has been notified about the posted complaint.
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            G
            Guhansm08
            Mar 2, 2021
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            Resolved

            Claim processing fraud

            Address: Reliance General Insurance Co Ltd Krishe Sapphire Krishe Block, III Floor South wing, survey No 88 Hi Tech City Main Road, Madhapur, Hyderabad 500081

            Hi,
            I wanted to share my worst experience with the worst insurance company, no customer service and no professional ethics.

            I planned a trip to Shirdi (with my family wife & son) on 10 Feb 2020 on Spicejet (PNR-QB9DGZ) through make my trip. During the booking make my trip offered a travel insurance from Reliance General Insurance. So I booked the travel insurance.

            On the day of travel my flight (SG329)...
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            R
            Rakesh Sagar S
            Feb 19, 2021
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            The survey executive says my accident us deliberately made and no update after escalating to grievances section as well, please find email below and take necessary action .

            On Fri, 19 Feb 2021, 3:54 pm Rakesh Sagar, wrote:
            Hello All,

            This is to report that I'm extremely dissatisfied by the remark made my your executive on my claim that I raised

            Claim number :[protected] that the accident is deliberately made

            Please look into this and give a final approval stating whether claim is still valid or not .

            And I will be discontinuing the insurance services going forward because of the same reason there is no customer satisfaction here ... I have another vehicle that also also Reliance motor insurance will withdraw from there as well

            Waiting for your final approval so that I can get my vehicle released from the service center...

            Please call me back if needed at [protected]

            Regards,
            Rakesh S
            Reliance General Insurance customer support has been notified about the posted complaint.
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              S
              Shagulss
              from Chennai, Tamil Nadu
              Feb 7, 2021
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              Premium not generated but payment debited

              Dear Team,

              I was trying to bye insurance premium on reliance general insurance and filled all vehicle details and pay amount through online, actually payment debited but policy not generated after that I mailed their customer care mail id after they ask all they details like transaction ID and share that details after that said will resolve issues with expect closure date[protected] even that time crossed no response from...
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              S
              Shatrujit Patel
              from Delhi, Delhi
              Jan 4, 2021
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              I regret to inform you, after lots of followed up by an Reliance agent (Amit, [protected]), a saving plan (Policy No.[protected] was purchased from Reliance Nippon Life Insurance on dated 04/12/2020.of which I paid the premium of INR 1, 04, 500 on 5/12/2020.

              At the time of purchasing the policy, your agent told me about a number of attractive benefits about the policy . I received the hard copy of policy on 22/12/2020 on my home address, but to my disappointment I did not find any benefits mentioned by the agent.

              After discussing this issue with some of my colleagues and experienced personnel, I understood that I have become a victim of the trap setup by the Reliance agent. Thus I decided to cancel the policy & visited Kirti nagar branch for the same on 22/12/2020.The officials sitting there informed me that on the policy documents submitted by the agent, my signature was missing and advised me to submit an authentication letter of signature to the related bank confirming the same.whereas it was a responsibility of Relance Nippon agent.

              I had done the same and submitted all the documents on 22/12/2020. Once after this when I enquired regarding the time period to cancel the policy they said it will take another 12-15 days. On 29/12/2020 they called me again and asked me to submit a policy bond which was not mentioned earlier on my previous visit on 22/12/2020. After all this unprofessionalism by the employees they further told me that it will take another 10-15 days for the policy to be cancelled.

              I am utterly disappointed by the irresponsible and unprofessional behaviour of the employees working at Reliance Nippon Life Insurance and I regret to inform this that till date no further action is taken and all this behaviour leads to one thinking as a big scam.

              I am putting forward this matter so that an urgent action is taken at the earliest, else I would be left with no choice but to take this issue to the IRDA or INDIAN CONSUMER COURT.

              I hope this issue gets resolved at the earliest and the need to go to the IRDA or INDIAN CONSUMER COURT does not arise in the first place with a proper action being taken against such agents by Reliance Nippon Life Insurance who trick hardworking people into their malicious traps.

              Regards
              Shatrujit Patel
              [protected]
              Reliance General Insurance customer support has been notified about the posted complaint.
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                N
                Nilesh Akar
                from Powai, Maharashtra
                Jan 1, 2021
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                I have submitted my documents on 23 Dec and still not received my claim amount after regular mail follow up. Even no one is reverting on mail.
                Policy no[protected]
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                  M
                  mdmeraj11
                  from Delhi, Delhi
                  Dec 27, 2020
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                  Fraud policy sold by mr north india finserve pvt ltd

                  Address: 210 Surya kiran Building new delhi 110001

                  Hello Team,

                  I fraud happen with me through your one of the agent advisor Mr North India FinserviZ Pvt ltd firm. They called me and told me that they are calling from General Body of Insurance Council, ( GBIC) pretext, last year. I had a, ongoing issue with my Insurance policy & they asked the details & claimed that Future Generali can help & can retrieve all my money from an insurance firm. But for this I need to opt for a...
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                  A
                  Ash Asif Ansari
                  from Powai, Maharashtra
                  Dec 12, 2020
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                  Address: Meerut

                  My car has gone for the claim and the surveyor came and is not passing the car saying that he is asking for more money to pass the car claim from us.
                  And if I do not pay the money, then they are passing the claim to the surveyor but at 50%.
                  Why do I pay when my policy is zero percent?
                  Surveyor name- ABID SAIFI
                  Mobile no.- [protected]
                  Reliance General Insurance customer support has been notified about the posted complaint.
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                    R
                    reliancerjs
                    Nov 19, 2020
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                    Claim not settled even after 4 months

                    Address: Nagin Rohit, c/o Dr. soni Laboratory, Vama Square complex, o/s Panigate, Vadodara-390019, Gujarat state

                    Corona claim not setteled for 4 moths---
                    corrospondance made with RGICL
                    email id : rgicl.[protected]@reliancegeneral.co.in
                    rgicl.[protected]@relianceada.com
                    rgicl.[protected]@relianceada.com
                    rgicl.[protected]@relianceada.com

                    Dear sir,
                    Ref. : Request No. 21143917 raised on Dt.[protected] through RIVA
                    Sub : Naginbhai Rohit - Claim No. [protected]
                    Policy No.[protected]br...
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                    Address: Delhi

                    Dear Reliance General Insurance concern person,

                    Please note after chasing you people from past some days I am feeling harassed. Half of my car's accidental claim is being reject from your end which is unacceptable!!
                    Most amazing fact is that you people send me claim rejection letter of half of the damage despite the same was approved by your trusted surveyor during physical survey! Since the accidental damage impacted...
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                    V
                    vikrant Sahani
                    Oct 16, 2020
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                    Address: bokaro

                    Reliance General Insurance se mai ne i 4 wheeler TP policy buy ki thi[protected] ko net banking se 4774/- payment complete hone ke baad failed kar diya RGIC se pata karne pata chala ki aap ka payment payu me fas gaya hai,
                    avi tak mera payment refund nahi huwa hai so
                    please refund my amount 4774/-

                    BANK-STATE BANK OF INDIA
                    A/C-[protected]
                    NAME-VIKRAM KR SAHANI

                    Reference no-IGAJPUZYV9
                    Reliance General Insurance customer support has been notified about the posted complaint.
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                      J
                      jey1359
                      Oct 12, 2020
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                      My Agent Code: 12A09549

                      Name: Jeyvenkatesh RJ.

                      Since I have not done much of a Business in Reliance General Insurance, and also as I have completed my Certified Financial Planner course and as per the recent SEBI Guide lines for RIA I am in the process of Converting my Business model into an Registered Investment Advisor Firm. So, as an outfit of converting my business into a Partnership Firm to provide Financial Advise, it was decided between our partners not to hold any Individual Insurance Code. Hence I request you Accept my Resignation and Issue me an NOC and Release my General Insurance Code at the earliest.

                      Thanking you,

                      Regards,

                      Jeyvenkatesh RJ
                      Reliance General Insurance customer support has been notified about the posted complaint.
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                        S
                        Sep 17, 2020
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                        Address: MEVA RAM JAT VILLAGE DEVPURA TEHSIl dudu district JAIPUR Rajasthan 303008

                        Myself loged a complain regarding fasal bima yojana claim on 30 august 2020 but till date no further action will be taken by your office. My complain is lodge with my mobile number [protected]. Please tell me what is status
                        Reliance General Insurance customer support has been notified about the posted complaint.
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                          Saurav 1987
                          Sep 11, 2020
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                          Address: 238, Bharat Nagar, Ashok Vihar, Delhi - 110052

                          Hi, May Name is Saurav Sharma. Somebody stolen 2 Tires along with Alloy Wheels of my KIA Seltos. I complaint on dial 100 first than no policeman came to me till 4 PM than after I lodge an FIR online on Delhi Police Website and inform to my agent. I went to the showroom and sign the claim form. Then I receive a call from the surveyor, he asked me for some photographs of the car, I sent those photographs. After that when my claim suppose to clear the surveyor called me and he said that I have not add the Car Number in the FIR so he is not able to process the claim. There is no option to edit the FIR online, I went to Police station but they also denied to lodge a duplicate FIR for the same. What can I do in this situation.
                          Reliance General Insurance customer support has been notified about the posted complaint.
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