[Resolved]  Reliance Gsm — Forcefull deduction

Address:Jammu, Jammu and Kashmir

Sir I am using reliance gsm [protected] prepaid sim. The company is deducting balance from my no. by activating vas services without my permission for last 1 year. Again they have deducted Re. 1 from my main account by activating some vas without my permission. When I called them to refund me the amount, they refused saying that I have myself activated the service. I have not activated this service and the company is doing forceful activations without my permission.The company's customer care didn't even registered my complaint saying that they can't register it. Kindly look into this matter and get me my refund by deactivating this service. Thanks Ashish Sangra contact-[protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Ashish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
sir
This is to inform you that after only 2 days of registering my previous complaint, reliance has deducted rupee 1 more from my account of no [protected].Again some silly VAS service has been activated without my permission. When I called 198 they gave me the same excuse. So please take the matter seriously and do something about my balance refund.I would request you to arrange a call from reliance for clarification.

Ashish sangra
mob-[protected], [protected](please contact on these no. )
Sir
The complaint is still unheard and I have not been refunded my balance which was deducted twice from my account.Kindly look into the matter as soon as possible.

Thanks
Ashish Sangra
Contact-[protected], [protected]
Dear Ashish,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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