Reliance Gsm — Wrong Recharge Plan Display On Rcom Site

Address:New Delhi, Delhi

My Name Is Kondamadugula Raghunath Reddy Having Reliance GSM Andhra Pradesh Number [protected].I am loyal customer of Reliance GSM from the last 4 years. I went through Rcom.co.in Website to look at the recharge plans and recharged with 46rs. As mentioned in the website i have to get benifits of Full Talktime On TopUp On recharges of 20 and 30 for 90 days. But instead of that i got 150MB 3G data. I contacted customer care executives regarding this problem but they are saying that in the database the offer for 46 is 150MB 3G data only but in website it is not updated. Then why Reliance is maintaining website, from where we can get correct recharge information Please provide that DataBase access to me so i'll never be cheated again. I completely hate this kind of service.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
My complaint is not at all resolved. I'm not satisfied at all. Reliance GSM is biggest cheater in the world.

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