Reliance Infocomm Complaints & Reviews

I have booked jio phone via my jio app and paid rs.500/- from sbi debit card but transaction failed. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked-[protected]
Name: j nagesh
Place : hyderabad, telangana state
Pin - 500 061

Sir i booked through my number [protected] your jio phone on[protected] evening the amount was cut from my bank account of 500 rupees and i got the order id as fv0000017js2 but i did not receive the confirmation message to the above mobile number upto now. The amount when i checked with the bank statement was cut on[protected] evening... Then what i have to do plz. Solve my issue and reback the money to my bank account as soon as possible... Arun

Reliance jio infocomm — jio phone booking transaction failed but money deducted from bank account

2 reviews
Sh shail522endra on aug 25, 2017
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I have booked jio phone and paid 500 rs from sbi debit card but transaction failed. So, i thought it's a server error. But after some time i get the mail of deduction of 500 rupees from my bank account. But i haven't get any confirmation message or online bill from jio. So please resolve this issue as soon as possible. Help me regarding this issue.
Thank you
Mobile no. From which i have booked
[protected]

This is very sad to say that reliance infocomm is sending wrong bill to me they want me to pay advance for next month early which i am not going to pay. Many times i have informed the company but no body is listening to me. This is very bad from the reliance gsm. Please solve my problem soon. My postpaid number is [protected]. Several times i told them to send me the bill of what i have use and than i will pay the bill but they dont listen to me nor willing to edit the bill i have no choice now except consumer court.

Dear,
Sir
I have reliance gsm number but from yesterday night i am unable to use number.
My sim card asking for puk code number. I am unable to contact. Please solve my problem on urgent basis its very important for me to unlock my sim. My no.[protected]. Please make me sure that when my sim goning to unlock. Its very very urgent

Thank you
Your faithfully customer,
[protected]

My name is tv subbaiah, settled in hyderabad. We have lands at our native place kadapa. Reliance has laid the cable in our land without our permission and knowledge. Request to remove the cable which was laid illegally in our land and connected to the tower located in other's land owner.
.
Address: j. Kottapalli vi, ck dinne mandal, kadapa dist, andhra pradesh.
Contact number: [protected]

Subject: not getting entitled benefits of 4g data.
I am a prime coustemer of your fraudulant company with number [protected]. I have recharged under your 509 scheme and according to that i am entitled to get 2gb 4g data everyday but instead of that i have been getting only 150-200 mb data and after that i just receive the massage that i have exhausted all my data (I had set limit).. Please do something regarding my problem...

Date of recharge 22/06/2017
Amount recharged =152
Prepaid plan mbbp152_3g
Complaint nos sr no.[protected]
Please apply the 500 min free calling.

Multiple calls have been made to 30333333 but unable to contact reliance. I have received only data balance. There is no 500 min other network free calling min.

Paresh/rel. No:[protected]
Others no:[protected]

Hello,

I have post paid number [protected] of reliance india mobile delhi/ncr, someone from sales team called me that my number is selected for rs 299 monthly rental and it's for 4g unlimited, unlimited call free but now after 7 days i received a sms from reliance to inform me that i have pending bills of 399 and i have only 6gb not that as they told me unlimited with no fup for a month and also they told me that i don't have to pay any extra rupee than 299 but my service provider is charging for tax now.
I want to close my sim and want to over every subscription.
Kindly please do the needful
Name — rahul pathak
Mob. — [protected]

Hello sir/madam,
I had applied for Reliance jio sim through e-kyc on[protected] and I was told that it would be activated by evening. But, I received a message that my application for sim has been rejected and was told that I would get back the ₹408 I paid as soon as I go back to the store. But when I went back to the store they refused from giving any refund right away and told us that it would take atleast one month to get back our refund and started talking arrogantly. Then the next day they asked me to come back and register my complaint and when I went back they told me that the guy who registers is not available and will come back at 10pm, which is actually the closing time of the store. I request you to please help in this case and get back my refund.

Name: Vishal Kumar Singh
Order number: NO[protected]
Jio number: [protected]
Alternate Number: [protected]

Store Details:
Shop No FF - 33 /34 /35, First Floor, Phoenix Marketcity, , Viman Nagar road, Pune, Maharashtra 411014

Phone number:[protected]

Thank you.

Good day,

Again there is unwanted balance deduction from my account worth rs 30 .I don't understand why you are doing this repeatedly.
I never made any call nor I used it for anything.
Please look into this and refund my amount immediately.
Please stop all unwanted service if anything is activated from your side.

Dear sir,

with regret i would like to inform you that my telephone connection was disconnected. actually, i could not able to receive the messages you have sent regarding the submission of documents. when i recharged the mobile then also you have not informed the disconnection. now my connection disconnected. I approached your customer care. But no body is hearing my complaint. my all corresspondence are with this number. near abount 15 years i am using this number. if i lost the connection there will be much problems in my life.

i humbly request you to resume my connection as early as possible in humanitarian ground.

Thanking you,

radhakrishnan.

My reliance gsm sim locked. I want puk number to unlock it. My mobile no is [protected] and sim no is[protected]. My handsade is micromax mobile. My address is 333, hiravi layout, wathoda road, nagpur, maharashtra. I can not unlock my reliance gsm sim. Phone ask me puk number to unlock it. Please sent my puk number on [protected]. Thank you

Dear Customer
We inform you. reliance Jio towers ke naam se company fraud chal rahi aap koi bhi payment company ko nahi dena hai.

Account Holder Name- R.B.SOLUTIONS
Account Number:- [protected]
IFSC Code:- IBKL0000065
Bankers Name: -IDBI Bank Limited

Ye fraud hai ye bihar ka account hai
.

Be aware of fraud

I submitted a port request on 16th march 2017 and I got UPC CODE from reliance as RR587269 and I got a Jio sim on 17th march 2017 in Jio prime offer. But still now this Jio sim is not activated. So I called to Jio customer care and they told your request unprocessed due to wrong UPC generated from reliance so you can request once again for port . But this code valid till 31th march 2017 so I can't get new UPC code after I called to reliance for reason for why generated wrong UPC code but reliance executives told RR587269 is the correct UPC code Jio not submitted KYC to our end so we can't able to stop or disconnect reliance network. After that I called to Jio care they told once disconnected that time insert Jio sim otherwise provide us new UPC code for reprocessing. So I really frustrated these to vendors reliance 4g and Jio 4g so I requesting you please guided them do not give these types of torhers to customers.
My porting number is [protected]

Dear Sir/ Madam,

We owe a business at a place where the Reliance Infocomm server is located. However, once we received an Electricity Bill of PGVCL in the name of Reliance Infocomm at our business place instead of Reliance Infocomm office, and hence one of our accounts personnel have paid the same electricity bill of Reliance Infocomm without the knowledge of the Actual Bill Holder.

And after knowing mistake of wrong payment of bill by our concerned person of the accounts department, he have complaint regarding this issue at the reliance infocomm office many a times; However, till now we have not received the answer to the same issue.

Hope you got the root of the complaint we have mentioned here.

The details are as under:

Reliance PGVCL Bill Consumer No: [protected]
Bill Date: JUN-JUL 2016
Bill Amount: 5565

Above details are of the Electricity bill of Reliance Infocomm which is wrongly paid by:

Payment Date:[protected]:21:57
Payment Ref No.: [protected]
Bank Ref No.: [protected]
Acknowledgement No.: AAA0719558
Paid from Bank: ICICI Bank
Paid Amount: Rs. 5565.21
Paid by: Uttam Toys

So, we request you to please verify and check the accounts of Reliance Infocomm regarding the bill payment of this electricity bill and further verify the account credited in the books of Reliance Infocomm. As you will not find the credit party so we request you to please release the same payment in the name of the Payee of your Electricity Bill of PGVCL for the month of Jun-July 2016.

The Original Bill Scanned Copy have been attached herewith.

Hope your kind and speedy reply.

Thanking You.

Regards,
Uttam Toys

I am a postpaid user of reliance punjab circle. I am just fed up with all these unnecessary charges every month.this month i came to know a new term called "adpaystrmgmlysubscription" and was forced to pay rs 90 for which i never subscribed. Even i am not aware of this term that what the hell it is.
So now this is how reliance wants to earn money...surprised
So bottomline dear reliance STOP BEGGING STOP LOOTING, START BELIEVING IN GOOD SERVICE.

My phone is not working since this morning..it has been asking for puk number.. help me in getting this puk number as soon as possible.
I want the puk number of my reliance gsm sim.. please provide and help as I am in urgent.. I have been out for a place alone and I have no phone to contact anyone.. I have been using the hotel manager's phonesince today morning.. help me in resolving this issue as soon as possible..

Since day before yesterday your SEB portal is not working . I tried to contact on phone given online but phone is not existing .
Why you are not updating your contact no. online . Why consumer will suffer after paying you .
Please update phone no. and also make sure that your SEB portal is working for consumers .
Thanking you . Awaiting for your kind help and solutions .

This is to inform you all that I am getting a second bad experience with reliance infocomm postpaid service. I have been billed last month for a service which I never activated for a VAS from my postpaid mobile number of reliance.

I indeed unsubscribed the same. But again this month they have sent a bill asking for an extra payment to pay for a service which is so called a VAS by them.

This is indeed a perfect crime against the customers of reliance postpaid service.

I am going to disconnect the postpaid service from Reliance ASAP. I made an online chat with a guy named Komal. He told me stay online. There was no reply from him for more than an hour.

Such a worst experience. Don't trust such worst service providers.