Claimed

Reliance Infocomm Complaints & Reviews

1.1
Last updated Aug 27, 2023
Complaints 260
Resolved
57
Unresolved
203
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Infocomm

Having problems with Reliance Infocomm?

File a complaint and get it resolved by Reliance Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Infocomm
Customer Service Contacts

Reliance Infocomm Phone Numbers

Phone
+91 22 3037 3333
19
11
Fax
+91 22 2762 4213

Reliance Infocomm Website

Reliance Infocomm Head Office Address

Dhirubhai Ambani Knowledge City
Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance Infocomm reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shirishnagar
from Ahmedabad, Gujarat
Report
Copy

My Prepaid Number is deactivated since last 1 month

Address:Gujarat

I bought a Reliance CDMA sim card and after few days, it got deactivated due to document verification problem. I contacted Manager (Mr. Sudhir Bhaduri) of Reliance Web Store and resubmitted the documents with an Out station form (as I am from Rajasthan).

Again, after 2-3 days my number got deactivated due to the same issue(document verification).

Now, repeatatively, I am visiting Reliance Web Store and they say...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dubeypradeep
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in processing the refund money complaint

Address:Jhansi, Uttar Pradesh

I am reliance pre-paid customer. I did online recharge using my citibank credit card on 02/12/2010 with 500 Rs, first time my transaction is failed, so i did again and this time transaction is successful. But when i see my citibank credit card statement 500 Rs deducted two times. So i talk to reliance customer care for the same. They said it will be resolve in 72 hr but nothing happen. then i call again and again and complain more then 4-...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
sumitbareja
from Gorakhpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE NUMBER PORTABILITY

Address:Panipat, Haryana

SIR/MA'M

I HAVE CONTACTED MANY TIME TO RELIANCE CUSTOMER CARE AND VISITED SO MANY TIME TO THE RELIANCE WEB WORLD.

BUT ALL THE TIME I CONNECTED TO RELIANCE CUSTOMER CARE THEY ADVICE ME TO VISIT TO THE NEAREST RELIANCE WEB WORLD.

AND ABOUT MY VISIT TO RELIANCE WEB WORLD THEY EVERY TIME CONTACTED TO THEIR SENIOR AND TOOK ME ON HOLD ON THE MATTER OR MY

""MOBILE NUMBER...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RAJ SAURABH
from Mumbai, Maharashtra
Report
Copy

bad network

Address:Rajasthan

this is about the bad network of relaince in shaitansingh enclave,rajsthan.my cell and data card are always out of network.despites complaints nothing happened other than promises.so finally i am forced to change the serivice provider.i hv been a user of reliance since last 6-7 yrs frst tim i am facing prob and i waited long thinking it will improve.
raj saurabh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEP2
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CRBT ACTIVATION WITHOUT CONSENT

Address:Pune, Maharashtra

ON MY PREPAID RELIANCE CONNECTION, RELIANCE HAVE ACTIVATED CRBT ACTIVATION (I EVEN DID'NT KNOW WHAT IS CRBT) WITHOUT MY CONSENT AND DEDUCTED RS. 30/- FOR LAST TWO MONTHS. I TRIED TO SPEAK TO THEIR CALL CENTER BUT THE CALL GOT DISCONNECTED TWICE. I TOLD RELIANCE INFOCOM FRANCHISE AND THEY TOOK MY NUMBER AND PROMISED THAT THEY WILL SEND A REQUEST TO DISCONTINUE THE CRBT. AND TO MY SURPRISE JUST BEFORE WRITING THIS COMPLAINT, I RECD A SMS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhuvan
Report
Copy

Herresment for Collection

Address:Ahmedabad, Gujarat

I have applied for a Reliance Wimax Account long time back approx a year back

the account was not activated for approximately 3 months.

We tried to Get the Things solved and applied for the Disconnection With Mr. Mayank at RCOM Ahmedabad He got it Resolved and Refund was processed.

After 2 months I received a Collection Call For my account Dues.

Which i Never Used.
I Refused...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bebo
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unlock my reliance gsm sim

Address:Ghaziabad, Uttar Pradesh

Dear,
sir
i have reliance gsm number but from yesterday night i am unable to use number.
my sim card asking for puk code number.I am unable to contact . please solve my problem on urgent basis its very important for me to unlock my sim.my no. [protected].please make me sure that when my sim goning to unlock.its very very urgent

Thank you
your faithfully customer,
Babita [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
97 Comments
Report
Copy
Z
zaid atif
from Jaipur, Rajasthan
Report
Copy

transfer of prepaid fwp

Address:Allahabad, Uttar Pradesh

i have got a landline fwp reliance phone which is activated from west bengal number,now i have been transfered to allahabad, for this reason i went to reliance web world in civil lines allahabad but they refused my request to transfer the same to allahabad, stating that they have stopped profile change and there is no other option remains for me to activate mt cdma fwp phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
joe
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GSM GPRS unfair billing

I, had subscribed for Reliance GPRS 299 unlimited browsing and unlimited download plan on March 4, 2010 & started using internet on my Apple iphone. I was shocked to see my bill now where in Rs 1400+ and 299 have been billed towards GPRS Charges as well as unlimited GPRS plan. I contacted the customer care for waiver of these 1400/- as i have subscribed to unlimited plans. Reliance customer care informed me that since apple Iphone has...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Abdul Hameed Khan
from Delhi, Delhi
Report
Copy

Service suspension without any payment issue

I am using Reliance Data Card, for accessing Internet. From Past 12 days its been suspended. When enquired with Customer Care of Reliance came to know that bills are pending, inspite of complete bill payments. Submitted the receipts nos. and got complaint NO. but no action taken. Called up CSC second time, it was told that there are some Document verifiction problem ( Point to notice is - I purchased this card 7 months back). Visited the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ashok dalmia
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non disclosure of balance SMS out of 500 free sms against deduction of Re.1 per day

To: '[protected]@relianceada.com'
Subject: no informaiton provided of balance SMS out of 500 sms... daily against deduction of RS.1

Sir,
You have started this 500 sms free service against deduction of Rs.1 each day but when we ask the balance sms , pending out of 500 sms quota no service information is being provided.
In our opinion this in unfair. You should either provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
I
intekhab alam ansari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card registration failed

I am residing at Mumbai n my Business is in Vapi.My GSM no [protected] registration failed on 23/01/2010.i visited four to five times at my near by Reliance web world at Sion,she told me that GSM card is not available right now come tomorrow.next day she gave me same reply,third day same,its sound that awkward that the web world dont have the GSM stock and opposite of that web world there is a Reliance gallery there they have sufficient GSM...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rahul Chopra
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Line not activated after bill payment

mobile no: [protected]
i had made the payment of my bill after due date because i didnt recieve the bill.
the line was disconnected on 22nd january 2010 and is still not activated till date.
i went to the reliance gallery and was of no solution to my problem. please help.
Rahul Chopra
Shop no 8, Fairlawn soc, near diamond garden, chembur mumbai 400071...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Joseph L
from Pune, Maharashtra
Report
Copy

Holiday Package Voucher not received

I recently (29th December, 2009 to be precise) subscribed to the Reliance Broadband service through Vriti Interactive, Noida. I was told of an offer involving a Holiday package for 2 to Goa. However, ever since I made the purchase, the link sent to me for download of the voucher rejects my request quoting the MDN number dis not exist. Repeated emails to the sales/support person at Vriti were left unanswered and the contact numbers from which...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mohd aslam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INVOLUNTARY SIM BLOCK

I HAVE A PROPER VALID IMEI NUMBER HANDSET- L.G.KP195 WHICH I PURCHASED FROM MOBILESTORE OUTLET IN CHEMBUR WITH PROPER INVOICE AND BILL. HOWEVER DESPITE OF EXPLAINING THE SAME TO RELIANCE AND SENDING MY HANDSET IMEI NO# TO 52277. HAS STILL BLOCKED MY GSM SIM- [protected]..COZ OF WHICH I HAD SUFFERED A HUGE LOSS OF Rs.3LACS IN MY CONSULTANCY BUSINESS. AND NOW I WANT TO ETCH A MESSAGE TO THIS WORLD STATING THAT RELIANCE CANNOT TAKE US AS CONSUMER...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Ranjan Routray
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid-prepaid migration issues

I was using Reliance Net Connect (No [protected]) which was a postpaid connection.

I requested for the migration of same to prepaid on 23rd October 2009 through Reliance world at Forum Mall, Hosur Road, Bangalore.
I also made the outstanding and unbilled payment on the same day there.
Request number for the same is SR#[protected].
After one week, when migration was not done, I inquired about the same from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukul Arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of refund of Rs.1800/- with uptodate interest

R.K.Arora
343, Guru Apartments
Plot No.2, Sector-6
Dwarka, New Delhi-110075
Ph.[protected], [protected]
[protected][protected][protected][protected][protected]--------
Sub: COMPLAINT for non receipt of REFUND of Rs.1800/-(alongwith interest) from Reliance Info Comm Services vide their Receipt cum Acknowledgement No. [protected] dated 25.05.2004 for Rs.1800/-(scanned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alok Kumar
from Mumbai, Maharashtra
Report
Copy

Disconnection of my Mobile number : 9376474082

My cell no [protected] was diconnected on 5th August 2009 in the absence of valid documents. However, when i took the connection on 23 July 2008, I gave all the documents asked to me and they were verified at that time. After the number was disconnected on 5th August 2009, I asked for the desired documents which I need to provide again to the company but there was no proper response either from Reliance Web World at Gandhinagar, Gujarat or...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anto Mathew
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for Settlement

Almost 5 years back I returned my Reliance mobile phone to the company and paid off the balance due remaining and settled everything. After a year I got a letter stating that I need to pay Rs.2400 or will have to face the court. I called the customer service department and I told that everything has been settled previously and nothing is due from me. They told me that it was a mistake and I will not receive such letter in future. Recently,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abcdefghij1234567890
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR BROADBAND SERVICE

Sir/Madam,

We had taken three broadband connections from M/s Reliance Infocomm in the month of April'09 to May'09 one for a Laptop PC and two for Desktop PC. From the very beginnig we started to face poor connectivity problems which they assured us to be solved. But they failed to keep their commitment. We started to lodge complaints with Doc. No. but all in vein as because they did't response to our complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy