Reliance Infocomm Complaints & Reviews

Reliance Infocomm — Nightmare experience with Reliance Cell phone

I got 2 Reliance number 4 years back and service was ok for first two years. This is when I bought lots of lifetime services that Reliance sells at exorbitant prices – like free sms to one another reliance number, cheap local calls made to another reliance number using my phone. I also updated my phone to Blackberry at 18,000 each. But then suddenly last year reliance canceled service on one of my phone, when asked why they told me that I should go to their center and submit the whole form with new address proof, photos, etc, if I want to retain my number. I did that, but two months back they repeated the story again. I went to their center and they told me that I need to repeat the process of submitting address proof and photos again. I did that again and they restored the service after two weeks. Now last week I again lost the service and I am being asked to go through the process again.
Now I don’t want to be jerked around like this: I need Reliance to cancel both my services, refund all those ‘life time’ services you people sold me and pay for my blackberry. I can’t use these blackberries with any other provider and I did not buy them to be used only for 1 year.
My phone number is [protected].

P.S. Of course I am not complaining about pathetic coverage you people have because lots of other phone companies have problem too but no one is selling lifetime service and then limiting the right to use those service with in one year through Fraudulent practices.

I have send you people all the information on email, I have not heard from anyone as to why the connection was disabled repeatedly and how do we insure that it does not happen in future?

sir,

i am suffering from the company messages and calls evethough i have registered my complain in 9th may and i would draw ur attention still they haven't taken any step. so, hoping ur step should be taken as early as possible.

Harish Premlani
mobile no.[protected]

Dear all,

Please refer below mail witch I have dropped on 08th January 2011 to till date 47 day’s but not solve my problem looking forward this matter,

Please let me now your time period for resolve this problem if this problem is not handled your technician at list inform us by mail,



Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Nirav G. Patel
Sent: Thursday, February 17, 2011 8:17 PM
To: 'Sharmin.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'Gj.nodalofficer.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'; 'anil.D.[protected]@relianceada.com'; 'ceo.[protected]@relianceada.com'; '[protected]@relianceada.com'
Cc: 'Dhruvesh.M.[protected]@relianceada.com'; 'Anubhav.[protected]@relianceada.com'; 'Aamir.[protected]@relianceada.com'; 'jaydev'; 'Kamal.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'; Jaydev Upadhyay; Kavit Patel; Kaushal Patel; '[protected]@relianceada.com'
Subject: RE: 'ADAG=[protected]' 'ADAG=[protected]' Reference Internet Connection Problem

HI,

My two reliance connection in not solve SQL server problem till date, previous month bill is Jenrette anybody suggest me what should I do about my Reliance bill,

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Nirav G. Patel
Sent: Monday, February 14, 2011 10:22 AM
To: 'Sharmin.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'Gj.nodalofficer.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'; 'anil.D.[protected]@relianceada.com'; 'ceo.[protected]@relianceada.com'; '[protected]@relianceada.com'
Cc: 'Dhruvesh.M.[protected]@relianceada.com'; 'Anubhav.[protected]@relianceada.com'; 'Aamir.[protected]@relianceada.com'; 'jaydev'; 'Kamal.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'; Jaydev Upadhyay; Kavit Patel; Kaushal Patel; '[protected]@relianceada.com'
Subject: 'ADAG=[protected]' 'ADAG=[protected]' Reference Internet Connection Problem

Dear all,

Please refer below mail witch I have dropped on 08th January 2011.
looking forward this matter. let us know your Answer can I close this connection or resolve my problem if this problem is not solve then I will not pay previous & next month bill,

Please let me now your time period for resolve this problem if this problem is not handled your technician at list inform me other wise I am close this two ISP.

Kindly suggest me what should I do ASAP.

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Nirav G. Patel
Sent: Wednesday, February 02, 2011 8:16 PM
To: 'Sharmin.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'Gj.nodalofficer.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
Cc: 'Dhruvesh.M.[protected]@relianceada.com'; 'Anubhav.[protected]@relianceada.com'; 'Aamir.[protected]@relianceada.com'; 'jaydev'; 'Kamal.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'; Jaydev Upadhyay; Kavit Patel; Kaushal Patel; Ravi Patel
Subject: RE: RE:'ADAG=[protected]'Reference to your e-mail

All,

Today evening time your side technician team is coming, temporary two-three minutes SQL server is connect & after same problem facing.

Also, make sure that your technical team should confirm with us that the problem is solved and all the testing has been completed, as today they fail to do this.

Please do needful for resolve my problem as soon as possible.


Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Nirav G. Patel
Sent: Tuesday, February 01, 2011 5:30 PM
To: 'Sharmin.[protected]@relianceada.com'; '[protected]@relianceada.com'; 'Gj.nodalofficer.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
Cc: 'Dhruvesh.M.[protected]@relianceada.com'; 'Anubhav.[protected]@relianceada.com'; 'Aamir.[protected]@relianceada.com'; 'jaydev'; 'Kamal.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'
Subject: RE: RE:'ADAG=[protected]'Reference to your e-mail

For your informetion

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Nirav G. Patel
Sent: Thursday, January 27, 2011 3:26 PM
To: '[protected]@relianceada.com'; 'Gj.nodalofficer.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
Cc: 'Dhruvesh.M.[protected]@relianceada.com'; 'Anubhav.[protected]@relianceada.com'; 'Aamir.[protected]@relianceada.com'; 'jaydev'; 'Kamal.[protected]@relianceada.com'; 'Rcomnodalofficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'
Subject: FW: RE:'ADAG=[protected]'Reference to your e-mail

All,
We are facing a problem for which we registered a complain. Complain no is :[protected],[protected]

Problem :

We are not able to connect SQL Server from your ISP. We have tried connected with both of your Connection, but connection didn’t turned up. Now instead of your ISP, if we use any other ISP then it is getting connected in no time.. The Server is Located in US

We are able to RDC on that server with your ISP and with other’s as well.. It is only the problem with SQL connection.

Please let us know your Resolution time and date.

If incase you want to reach me then you can call me at 0091-[protected].


Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Monday, January 24, 2011 7:16 PM
To: Nirav G. Patel
Subject: RE:'ADAG=[protected]'Reference to your e-mail

Dear Customer,

We regret for the inconvenience caused.

This is with reference to your e-mail "Inability To Access Internet". Kindly note that as informed earlier your complaint has been registered vide Service Request ID[protected], which is in process and the same would be resolved at the earliest.

Further to your concern regarding "Billing Issue" we request you to revert once your above issue gets resolved.

Yours sincerely,

Nitin Kamble
Broadband Customer Care
Reliance Communications.

For additional product and service related information, you may contact us through any of the following means:
• Phone:[protected] from any phone (Toll free) or,[protected] from any phone.
• Email: [protected]@relianceada.com
• Website: www.rcom.co.in
You can book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp OR through IVR while calling at contact center.

You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. For difficulties in registration please write to [protected]@relianceada.com

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.



-----Original Message-----
From: Nirav G. Patel (niravg.[protected]@rigelnetworks.com)
Date: Monday, January 24, 2011 01:04 PM
To: '[protected]@relianceada.com' ([protected]@relianceada.com); 'Gj.nodalofficer.[protected]@relianceada.com' (Gj.nodalofficer.[protected]@relianceada.com); '[protected]@relianceada.com' ([protected]@relianceada.com); '[protected]@relianceada.com' ([protected]@relianceada.com)
Cc: 'Anubhav.[protected]@relianceada.com' (Anubhav.[protected]@relianceada.com); 'Aamir.[protected]@relianceada.com' (Aamir.[protected]@relianceada.com); 'Dhruvesh.M.[protected]@relianceada.com' (Dhruvesh.M.[protected]@relianceada.com); 'Kamal.[protected]@relianceada.com' (Kamal.[protected]@relianceada.com); jaydev (Hemant.[protected]@relianceada.com); Kaushal Patel (kaushal.[protected]@rigelnetworks.com); Kavit Patel (kavit.[protected]@rigelnetworks.com); Ravi Patel (ravi.[protected]@rigelnetworks.com); Jaydev Upadhyay (jaydev.[protected]@rigelnetworks.com)
Subject: RE: RE: Reference to your e-mail

Nodal Officer,
Gujarat,
Please refer below mail witch I have dropped on 08th January 2011.looking forward this matter. let us know your Answer resolve my problem if this problem is not solve then I will not pay next month bill.

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Saturday, January 22, 2011 8:57 PM
To: Nirav G. Patel
Subject: RE:'ADAG=[protected]' Reference to your e-mail

Dear Customer,

We regret the inconvenience caused.

This is with reference to your e-mail regarding "Inability to Access Internet Service". Kindly note that as informed earlier your complaint has already been registered vide Service Request ID[protected], which is in process and the same would be resolved at the earliest.

Kindly be assured that we would do our best to resolve your concern.

Yours sincerely,

Sumit Ghag
Broadband Customer Care
Reliance Communications.

For additional product and service related information, you may contact us through any of the following means:

• Phone:[protected] from any phone (Toll free) or,
•[protected] from any phone.
• Email: [protected]@relianceada.com
• Website: www.rcom.co..in

You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. For difficulties in registration please write to [protected]@relianceada.com

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).
Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: Nirav G. Patel (niravg.[protected]@rigelnetworks.com)
Date: Saturday, January 22, 2011 06:50 PM
To: '[protected]@relianceada.com' ([protected]@relianceada.com); '[protected]@relianceada.com' ([protected]@relianceada.com)
Cc: '[protected]@relianceada.com' ([protected]@relianceada.com); 'Anubhav.[protected]@relianceada.com' (Anubhav.[protected]@relianceada.com); 'Dhruvesh.M.[protected]@relianceada.com' (Dhruvesh.M.[protected]@relianceada.com); 'Aamir.[protected]@relianceada.com' (Aamir.[protected]@relianceada.com); 'Kamal.[protected]@relianceada.com' (Kamal.[protected]@relianceada.com); jaydev (Hemant.[protected]@relianceada.com); Jaydev Upadhyay (jaydev.[protected]@rigelnetworks.com); Kavit Patel (kavit.[protected]@rigelnetworks.com); Kaushal Patel (kaushal.[protected]@rigelnetworks.com)
Subject: RE: RE: Reference to your e-mail

Dear Sunil Umbarkar,

Further, you have escalated my issue to the concerned department. They will do the needful and contact me on this subject.

Kindly be assured that you would do your best to resolve my concern just see complete Email down to top I have dropped on 08th January 2011 & still no resolve my problem & your said Aamir ji, is write to eternal There is no any issue from our side. We can't check configuration of customer's own software journal commonsense other ISP(You telecom and Tata Comm.) then it is connected only reliance in problem,


Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Saturday, January 22, 2011 5:49 PM
To: Nirav G. Patel
Subject: RE:'ADAG=[protected]' Reference to your e-mail

Dear Customer,

We regret the inconvenience caused.

This is with reference to your e-mail regarding "Internet Not Working". Please note that your complaint has already been registered vide Service Request ID[protected], which is in process and the same would be resolved at the earliest.

Further, we have escalated your issue to the concerned department. They will do the needful and contact you on this subject.

Kindly be assured that we would do our best to resolve your concern.

Yours sincerely,

Sunil Umbarkar
Broadband Customer Care
Reliance Communications.

For additional product and service related information, you may contact us through any of the following means:

• Phone:[protected] from any phone (Toll free) or,
•[protected] from any phone.
• E-mail: [protected]@relianceada.com
• Website: www.rcom.co.in

You can also book your service complaints online at http://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp

You can view your bills and make payments online through http://myservices.relianceada.com/launchAMSS.do for all RCOM services. Please register yourself on the portal. For difficulties in registration please write to [protected]@relianceada.com

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).

Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.









-----Original Message-----
From: Nirav G. Patel (niravg.[protected]@rigelnetworks.com)
Date: Saturday, January 22, 2011 03:33 PM
To: '[protected]@relianceada.com' ([protected]@relianceada.com); '[protected]@relianceada.com' ([protected]@relianceada.com)
Cc: 'Anubhav.[protected]@relianceada.com' (Anubhav.[protected]@relianceada.com); 'Dhruvesh.M.[protected]@relianceada.com' (Dhruvesh.M.[protected]@relianceada.com); 'Aamir.[protected]@relianceada.com' (Aamir.[protected]@relianceada.com); 'Kamal.[protected]@relianceada.com' (Kamal.[protected]@relianceada.com); jaydev (Hemant.[protected]@relianceada.com); Jaydev Upadhyay (jaydev.[protected]@rigelnetworks.com); Kavit Patel (kavit.[protected]@rigelnetworks.com); Kaushal Patel (kaushal.[protected]@rigelnetworks.com)
Subject: FW: Internet Connection Problem_10403965

All,

Kindly suggest me what should I do ASAP.

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More

From: Dhruvesh.M..[protected]@relianceada.com [mailto:Dhruvesh.M.[protected]@relianceada.com]
Sent: Saturday, January 22, 2011 2:23 PM
To: Anubhav.[protected]@relianceada.com
Cc: Nirav G. Patel; Aamir.[protected]@relianceada.com; Kamal.[protected]@relianceada.com; Hemant.[protected]@relianceada.com
Subject: Fw: Internet Connection Problem_10403965
Importance: High

Dear
Pls get it resolved and update.


Regards,
Dhruvesh Gauswami
(M[protected]

3G services now launched in Delhi, Mumbai, Kolkata and Chandigarh...

----- Forwarded by Dhruvesh M Gauswami/Services/RCOM/RelianceADA on 22/01/2011 14:12 -----
Dhruvesh M Gauswami/Services/RCOM/RelianceADA
19/01/2011 20:31 To Anubhav Modi/RCOM/RelianceADA
cc Sushil Joshua/RCOM/[protected]@INFOCOMM, Ravi Shah/RCOM/[protected]@INFOCOMM
Subject Fw: Internet Connection Problem_10403965





Dear, Customer use any other ISP(Youtelecom and tata Comm) then it is getting connected, And not pay this month bill

Regards,
Dhruvesh Gauswami
(M[protected]

3G services now launched in Delhi, Mumbai, Kolkata and Chandigarh...

----- Forwarded by Dhruvesh M Gauswami/Services/RCOM/RelianceADA on 19/01/2011 20:18 -----
Aamir Ehsan/RCOM/RelianceADA
19/01/2011 15:13 To Dhruvesh M Gauswami/Services/RCOM/[protected]@INFOCOMM
cc Sushil Joshua/RCOM/[protected]@INFOCOMM, Kamal Patel/RCOM/[protected]@INFOCOMM, Hemant Ambre/Services/RCOM/RelianceADA
Subject Fw: Internet Connection Problem_10403965





fyi,

Thanks 'N' Regards,
Aamir Ehsan
| ICO | Vadodara (Gujarat)
Mobile : - [protected] | Landline : - [protected] (O)


3G services now launched in Delhi, Mumbai, Kolkata and Chandigarh...

----- Forwarded by Aamir Ehsan/RCOM/RelianceADA on[protected]:01 -----
Kamal Patel/RCOM/RelianceADA
[protected]:19 To Aamir Ehsan/RCOM/[protected]@INFOCOMM
cc
Subject Re: Fw: Internet Connection Problem_10403965Link






Aamir ji,

There is no any issue from our side. We can't check configuration of customer's own software.




3G services now launched in Delhi, Mumbai, Kolkata and Chandigarh...
Aamir Ehsan/RCOM/RelianceADA
[protected]:11 PM To Kamal Patel/RCOM/[protected]@INFOCOMM
cc
Subject Fw: Internet Connection Problem_10403965







----- Forwarded by Aamir Ehsan/RCOM/RelianceADA on[protected]:04 -----
Dhruvesh M Gauswami/Services/RCOM/RelianceADA
[protected]:56 To Hemant Ambre/Services/RCOM/[protected]@INFOCOMM
cc Sushil Joshua/RCOM/[protected]@INFOCOMM, Aamir Ehsan/RCOM/[protected]@INFOCOMM, Kamal Patel/RCOM/[protected]@INFOCOMM, Ravi Shah/RCOM/[protected]@INFOCOMM
Subject FW: Internet Connection Problem






Dear,

This customer is also suffering with service issue...
Comp, no,[protected]
U id:[protected] dwarkesh

Regards,
Dhruvesh Gauswami
(M[protected]

3G services now launched in Delhi, Mumbai, Kolkata and Chandigarh...

-----Forwarded by Dhruvesh M Gauswami/Services/RCOM/RelianceADA on 01/19/2011 12:48PM -----

To: "'dhruvesh.m.[protected]@relianceada.com'" <dhruvesh.m.[protected]@relianceada.com>
From: "Nirav G. Patel" <niravg.[protected]@rigelnetworks.com>
Date: 01/19/2011 10:04AM
cc: "'Rcomnodalofficer.[protected]@relianceada.com'" <Rcomnodalofficer.[protected]@relianceada.com>
Subject: FW: Internet Connection Problem
Hi Dhruvesh,

Please refer below mail witch I have dropped on 08th January 2011.
looking forward this matter. let us know your Answer can I close this connection or resolve my problem if this problem is not solve then I will not pay next month bill.

Nirav Patel
Associates Operation Officer
Cell: +91-[protected] | Tel: +[protected]
E-mail: -niravg.[protected]@rigelnetworks.com

Together Everyone Achieves More




From: Jaydev Upadhyay
Sent: Saturday, January 08, 2011 12:49 PM
To: 'dhruvesh.m.[protected]@relianceada.com'
Cc: Kaushal Patel
Subject: Internet Connection Problem

Hello Dhruvesh,

We (Rigel Networks) Have 2 internet connection. IDs are mentioned below

[protected] dwarkesh
[protected] saarthi

We are facing a problem for which we registered a camplain. Complain no is : [protected].

Problem :

We are not able to connect SQL Server from your ISP. We have tried connected with both of your Connection, but connection didn’t turned up. Now instead of your ISP, if we use any other ISP then it is getting connected in no time.. The Server is Located in US

We are able to RDC on that server with your ISP and with other’s as well.. It is only the problem with SQL connection.

Please let us know your Resolution time and date.

If incase you want to reach me then you can call me at 0091-[protected].

Thanks,
Jaydev Upadhyay,
SR. Network Administrator.
Let Us Grow Together
Web: www.rigelnetworks.com
Email:jaydev.[protected]@rigelnetworks.com

Disclaimer
This e-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended solely for the use of the addressee(s). If you are not the intended recipient, please notify the sender by e-mail and delete the original message. Further, you are not to copy, disclose, or distribute this e-mail or its contents to any other person and any such actions are unlawful. End of disclaimer




The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.


</HTM<>

Dear Team,
We are extremely disappointed with the way RELIANCE is handling the issue. Firstly it took 26Hrs to respond to the complaint (LINK FAILURE) despite that the problem remains unresolved.Since our entire business model is dependent on internet, we are suffering heavy financial losses because of this persistent connectivity issue and the inordinate delay in resolving it. In fact the whole purpose of investing in a dedicated link appears defeated. Our earlier connection was giving us much better and stable performance than yours.

You may let us know if you lack the expertise to resolve the problem. The various departments of RELIANCE involved are simply playing the blame game and passing the buck to each other which ultimately is no good for us. This is considered a highly unprofessional way of handling customer complaints and is definitely unbecoming of an organization like RELIANCE.

This is our final request to you for resolving the FREQUENT INTERNET LINK FAILURES. If you are unable to do so, we will go for some other solution with another vendor.

Looking forward to a prompt response from your end.

CIRCUIT ID:CHENN_NSP_CIR_49EF4A
SERVICE REQUEST NO:15151679, CNM[protected]


Thanks & Regards
M.Ramkumar

Dear Sir

This is to inform you that as per our telephonic discussion we need to disconection below mentioned telepone conections -
Rachna Electricals Mayapuri 10 Connections
33641340, 33641341, 33641342, 33641343, 33641344, 33641345, 33641346, 33641347, 33641348, 33641349

Remson Pulbangash 6 lines)
30277836, 30277837, 30277838, 30277839, 30277840, 30277841

Total 16 Lines

please do the need ful ASAP

for any clarification feel free to contact me


Thanks & Regards


Remson Appliances Pvt Ltd



Sophiya Viresh
H.O
[protected]/23616890

i am using relience gsm survise from one month, i have life time validity and i have rechared top up value of 88 rupiese for 8 month but value baucher is not working according to value schime.schime is like local coll=58passe, smart to smart=38passe and std coll=108passe per minut. pease inform me what is probem with my sim card.

Reliance Infocomm — talk time

on 16 sept 2007 reliance send me sms that" topup with 100 & above in next 5 days and get extra talk time of rs.50 & 10 sms free within 7 days ". when i topup on 19 th sept. with rs.100 but thy are not prvided me any extra talk time after complaning several time also, they are saying that you are not recharging phone with 100 rs. but im talking from my phone by that toup

Reliance Infocomm — E-Recharge

after first thanks for your bad network sevices. iam so happy because many times mobile say others mobile this no is presently not rechable . many times i contact your custmer care but they didn,t help me
my mobile no is [protected] .if you can do some for me then please contact to me quick
if you can't do for me please closed my mobile no.
thank you

by sumit
babhan toly
post& dist - giridih
815301
jharkhand
land mark - durga mandap

Reliance Infocomm — cheating

i have e recharged my account on 07/06/2008 at 06:35 pm when i was in roaming. After e recharging my account i got a message from 52811 that Dear Customer, your account has been recharged with Rs 20.7 Amount payble is Rs 30 thank you. Reliance. but that balance is not credited to my account. when i called coustmer care they told me that your are giving wrong information. Your account is not being recharged. we can't do any thing.
So, reliance infocomm has cheated me i need that balance at that time.

Reliance Infocom — Can't unsubscribe to services

I don't know how but i have been subscribed to 53131 services like horoscope, dadi maa ke nuskhe n proposal tips. I didn't subscribe to theses services.Now I am getting a lots of messages and I am being charged for all this.
And this is not the end, I am trying to call customer care (*333 ) but there is always a network problem.I am trying for customer care for 2 days. I don't know how to unsubscribe these services.My balance has gone in negative n it's sucking all of my money. Don't know what to do?

services are so bad that i advice not use this operator

Reliance Infocomm — Netconnect card is not working

This is the same complain registered number of times before to your corporate centre, franchise.Reliance data card is giving frequent problem since purchase & last 1 month it is not working.After so many complains to your franchise, to your appelliet and corporate centre, there is no response.Is there any process exist in the Reliance to hear Customer complain.If so please give the number and solve the issue.
Regards.

Anusuya

Reliance Infocomm — poor service and foreclosure charges

we were using reliance boradband and landline service since last two years.since last six months the broadband hasv been virtually non existence and the response to landline complaints has been very poor.
We made complaint regarding this several times and paying charges for broadband without any usage.
After getting tired of complaints we decided to close broad band service.
later telephone service also became extremely poor.
hence we closed landline service and returned all the instruments in good condition to the reliance representative.
Instead of giving some concessions for bills collected for virtually non existence broadband, the company has penalised us by charging us foreclosure charges of rs 1250/-
a complaint has been lodged with reliance on the net on their website but apart from acknowledgement nothing has come forth
We requesr you to kindly look in the matter and oblige.
our reliance tel is[protected]
and a/c no is[protected]
thanks
for jay machinery mfg co pvt ltd
sanjay kulkarni
director

please tell me the way o[censored]nsubscribe the 51234 services on my mobile.
my mobile number is [protected].
Or unsubscribe this service on my number.

Reliance Infocomm — Made a virtual prisoner by Reliance Infocomm

Read this to find out how Reliance made me a prisoner in my own home. My phone is not working for 1 month. I made repeated complaints- either none turns up or turns up but can’t do anything. Call back repeatedly to find out that previous complaints have been closed and their records show my problems are resolved. All in all, I spent at least 10 days in home waiting for their engineers to come. For last 4 days continuously confined to home and made phone calls to reliance on an average 2 hours per day.


18 June- Made first complaint. Was told engineer will come up within 24 hours. Was asked to stay at home to attend the engineer.
None turned up within 24 hours
Waited for few days. Called back the customer service desk. Said someone will attend.
An engineer turned up after few days. Tried to fix it but didn’t work. Says the connection box is faulty. He will come next day with a new box. Waited the whole day in home. None turned up.
Thought I will give it few days before I call again.
27 June- Called back customer service. Enquired about previous complaint. Customer service executive told me that previous complaint has been closed – the engineer has reported that problem is resolved. I was very surprised as none contacted me and confirmed this with me. Asked what sort of company is this which closes query without consulting customer. They said they are sorry and apologize for my inconvenience but they can’t do anything but take a new complaint. So registered a fresh complaint.
Was told someone will be there in 24 hours. The previous engineer came with a new box. Tried for some time. Then said the box is fine but the cable is faulty. He can’t change the cable. Someone will attend next day. Had to stay in home next day. None turned up. Waited for few days.
Then had to go abroad for a business trip on. Arranged people to stay home during my absence during the day time.
12 july- returned from business trip. Learnt that none has come during my absence.
13 July- called to learn again that previous compliant has been resolved- as per their record problem has been rectified. Tried to explain that my phone has been not working since 18 june and none checked with me whether the phone was working or not. They are adamant that nothing can be done but I have to register a fresh complaint. So registered a fresh complaint. I Insisted that I talk to a senior. Mr Habib (floor supervisor) said he would call back.
Habib never called back, but an engineer came. Changed the cable. Phone still doesn’t work. He said he can’t do anything. I asked him to phone his senior. He said senior is not available. I refused to sign the job sheet. He said someone will come next day.
14 July- none turns up –waited the whole day in home.
15 July- waited the whole day in home
16 July- Called back the customer service. Again no surprise that previous complaint was closed. Now started noting the names. The person who took the call his name is Gurjeet. He says he can’t give any explanation regarding why the previous complaint was closed. I have no choice but to register another fresh complaint. Registered a fresh complaint but insisted that I need to talk to senior. Call was transferred to Nisha. Nisha promises me that someone will call back.
16 July afternoon- Someone called Sriji rang me and assures me that someone will turn up by 830pm. None turns up
17 July- Called back customer service. Insisted that I want to talk to senior. The call was finally transferred to team leader, Ritu. I asked her that why the previous complaints were closed without checking with me. She could not give any explanation. I told her that I feel like a prisoner in my home. I am not able to go out worrying that engineer might turn up. She said she is sorry and will definitely resolve by that evening. She said she would call back. I advised that I will be in home the whole evening but can’t take call only between 3 and 330pm. She promised me that she would call back at that time. As usual neither she called back nor any engineer turned up. Waited the whole day in home.
17 July- Called at 6.52 pm. Insisted that call is passed on to senior. Mr. Kishore, floor supervisor was refusing to give the call to senior; finally after 45 minutes of persuasion he passed the call to Mr. Divakar, team leader
8pm- Divakar called back 8 pm. Promised that some engineer will come on next day by 12.15 pm. He will then check and call me back by 3.30
18 July- waited until 4.30- no engineer turned up, Divakar didn’t call, and then called the call centre.
After lot of persuasion finally reached now to Rajasri- she is a manager. Explained the problem asked her why is that they are giving me appointments and engineers not turning up. Not able to give any explanation. Put my call on hold. Call gets disconnected.

Someone called Nisha calls back. She said she is phoning on behalf of Rajasri. She put the conference call with the field engineer. Asked why they are turning up. They say they have a lot of work to do. Not happy with explanation. Finally someone called Hemant said he will investigate why his engineers are not turning up and he will send someone within half an hour. I said I would wait in home but I want her boss to phone me as I am not happy because of all these. Nisha promises me that Rajsri will call back.
I am waiting.>>>

reliance infocomm- lifetime prepaid — unsubscribed service charged

dear sir,
Despitte my unsubscribed service for voice chat, reliance infocom renewed that service withourt my concent and charge me rs.30/- per month. since last three months

Reliance Infocomm — mental harrasment and fraud

Mobile Number : [protected]

I am user of Reliance Mobile (Prepess), I use this mobile just of incoming services and imergency calls and recharge it with Rs. 50 voucher only.

In the First week of October I received the messege "You are successfully subscribe to callter tune" (for Rs. 30 montly charged) ect etc. and Rs. 30 deducted from my account. I check calling from another mobile to my mobile whether it is realy activated or not. Yes it is activated and my account goes in debit (minus). Then to unsubscribe i sent a mail (which is free mentioned in sms receive from Service provider) . Again Rs. 2/- deducted from my account. Then I received msg that You are successfully unsubcribed this service. But my Rs. 30 was not credited to my account. Again on next day I received the same msg. and again they deducted Rs. 10/- . So I called customer care of reliance Moblie (Unreliable) and talk to the representative, told the history and asked to credit my Rs. 40/- again. She said that the request was sent by me. BUT IT WAS NOT. Why would I apply for caller tune of 30 rs. per month while I spend only 50 rs. for recharging. Then she forwarded my request to cancell the service. after few minutes i received the sms stating that you r now unsubcribed to caller tunes. But my Account is still not credited. Again on the next morning at about 3.00 a.m. I received the same msg again. and again callertune was activated. THESE TYPE OF MENTAL HARRASEMENT AND FRAUDS ARE DONE BY THESE RENOWED COMPANY. Today on 31st of October once again my account debited by 10 Rs. for caller tunes. more to be deducted in next few days.

Now I have dediced to go to consumer court.

Reliance Infocom CDMA — Charging for unsubscribed services

Respected sir ,
I have been using reliance infocom cdma services since 4 years, my number is [protected] . for the past 2 months i am being charged for the services that i have not even subscribed for ( Voice chat , CRBT ), even after request too unsubscribe the services , i have been charged for the services with out my consent . I request you to kindly look into the matter and prevent the company from committing this fraud in future ..

Reliance Infocom — unsubscribed service charged

Hi,


I have been using reliance infocom connection for quite a sometime, my number is [protected]. On 7th November I noticed that 10 rupees was deducted without my consent. When lodged a complain the same amount was refunded back though my query remained unanswered that "How come a company can active any services without the consent of a subscriber?”

Surprisingly on 9th of November another 30 rupees was deducted and it was caught when randomly available balance was checked. On the very same day I lodged a complain and call center executive "Mr. Rafiqul " confirmed me that he could see that it was activated from "Reliance end" and I would get back the refund within next 48 hours. On the contrary I received a SMS on 2nd day stating that it was activated from my end and they would not refund my money.

Again I dialed at customer care and call center executive 'Mr. Sakti Dhar' confirmed that it was activated from Reliance' end therefore I deserve the refund. When I wanted the confirmation from higher authority line was transferred to Mr. Saugata Sinha ( Team Lead) and he confirmed that it was activated from Reliance' end and I would get back the refund within next 48 hours.

After waiting for another couple of days I repeated the same procedure again another pair of executive assured me of refund within another 48 hours.
Disgusted with the service that I received so far somehow I managed to get the contact number of the Nodal Office located at Kolkata and narrated the story of "harassment and cheating" in details but after waiting for 4 days I was told that "it was done from my end " which I could never accept.

It would be highly appreciated if someone could do the proper investigation and get me the justice which i have been denied of.




Warm regards
Pradip Majumdar

I am Narasimharao and my mobile number is [protected]

with out my request i have received so many messages to my mobile.

i warn you not to send messages and i am not using relince connection

YES RELIANCE IS CHEATING THE CUSTOMERS AND LOOSING THE IMPRESSION OF DHIRUBHAI AMBANI AND THEIR CUSTOMER EXECUTIVES ARE VERY ARROGANT IN BEHAVIOUR. I WISH ALL FAILURE TO THIS

Reliance Infocomm cables — Disconnection of cables

Reliance infocomm cables are passing thro' Anna Street, Manavala Nagar, Tiruvallur inside Mosque Building under constuction. Despite several request cables not diverted. Attempt to disconnect by the construction site labours stopped. Please issue instructions immediately to disconnect by the concerned.

Reliance Infocomm — Mental torture of bill not paid even after paying

My Cell number is [protected]. I have made online bill payment thru net banking from ICICI bank on 19 May 2010. My bill due date was 21 may 2010 and the amount was Rs.405. Though my credit limit is more than 2300 rupees and the bill has been paid well in time i have been receiving call from company spokesperson for paying the same everyday.

This process keeps repeating month on month. I am sick and tired of this mental torrture and claim compensation for this harassement.

Even after patiently explaining the same to the company person the calls keeep coming every month. THis is pure torture.

My complaint number this month is[protected]

Reliance Infocomm — barred outgoing servers for paid bill

Dear sir,tilak chatterjee,(nodel officer reliance to whom comlaint has been made)
I am having mobile no [protected] recently migrated from prepaid to postpaid.with in 15 days my outgoing services was barred & was told to visit nearest web world.so I visited web world at borivali west they were not ready to take any of my complaint or hear my any of my statement they given me your email id & phone no to talk to you.only they give me information that there is 557.26 amount is pending under cafe no[protected].i.e on name of Paresh doshi where as my mobile is on name of kaushik doshi.
I just want to confirm you that all bill for caf no [protected] is duly paid on termination I also received refund chaque after deducting all my dues of amt 442= wide chaque no:606625 drawn on Hdfc bank from reliance communication dated[protected].with letter having reference no51. Dated[protected]
Dear sir ,also attached cover letter,Bill calculation detail
This shows that any of my brother's (Paresh m doshi) bill for Caf no [protected] for fwp phone line is not pending.Please check it at your end on that account your policy to bared my phone line is not good in any case.
So please look in to this matter & unbarred service for my mobile no [protected] which is on name of kaushik doshi

Reliance Infocomm — call drop and not respond

dear sir,

main aapka bohut purana cdma customer hu. mujhe last 6 month se call drop ki problem ho rahi hai. maine is baare mai kai baar complaint ki hai customer care main par wahan se koi response nahi mila. main is service se bohut pareshan ho gaya hu. agar ab bhi ye problem jald se jald thek nahi hui to, mujhe majboori main koi dosra option dekha padega.plz is complaint pe koi action lijiye.

thnx

mohd tariq
mob - [protected]
email- [protected]@gmail.com

Reliance Infocomm — auto deduction of balance

I using the mobile no[protected] of relience communication from last two years.
A very constant problme of outomaetic deduction of balance I faced from last many month.
when I communicate in the company they say followin-following value added service is activate on your number
I many time request tham to stop all the value added services but they never ready to do that
even we cousumer also not able to stop these so called value added services
and relience countiniously steel heard earnd money my as well as of meny others

Reliance Infocomm — Charged for Free Services

I am using Reliance Connection from January Onwards, with numbers [protected] & [protected]. In my plan the call usage of 250 minutes & 50 MB of Mobile Internet is free of any charges. But still I have been charged for 46 MB units of mobile internet consumed in last bill. On contacting the local reliance customer care they have admitted the mistake and asked me to pay the remaining balance of Rs. 700, after deducting the Rs. 518 wrongly charged amount, the total bill was for Rs. 1218.

On getting assurance that the same will be adjusted and I will not have any burden, I paid Rs. 700 and soon after four hours of payment I see that my outgoing has been disconnected.

I tried to contact Toll free customer care from the same number but even that was barred. So i tried from another reliance number [protected] and contacted customer care where the customer care representative said that I have to pay the full amount as the services are not free of cost, and then only they will activate my services.

So then I felt cheated. What the kind of cheat these people are.

Kindly help me and provide the solution, because you are the only one to trust now.

still no action till date... what a shame for reliance department

Reliance Infocomm — Income tax return

Dear Sir,
I had file Condonation of delay u/s 119(2)(b) of IT act 1961 on 16.08.2010 regarding asst.year 2007-08. My PAN NO IS AAIPE1383J . My application was heared by Mr. N.Kasishankar at Trichy IT Office. I had fullfill all requirement on 25.01.2011. Till today there was no reply and any kind reponse from the office pl tell me what to do now.

Reliance Infocomm — Barred GSM post paid connection by service provider

Submitted monthly post paid bills of Mobile number [protected] of Rs. 924.87 from period 23/07/2011 to 22/08/2011 on dated 26/08/2011 . After so many calls recieved from service provider and clarification made to the executives for payment by providing the receipt number and date of payment but service provider has barred the out going calls from 22/09/2011 mid night because of previous month bills of Rs 924.87, which already has been paid.

Reliance Infocom — Surrender of WLL fone

i have surrendered my Reliance WLL fone model FWE-340 no.[protected] in the month of Feb 2008. But i didn't get my deposit 1000Rs. back.

Reliance Infocom — call buried without any reason

instead of Reliance go for Airtel.Very good service.

Reliance Infocom — vvv

Dear Sir,
I am not interested in receiving your commercials / advts sent through your SMS mode. Please ensure you do not send them to my mobile no [protected] . Please confirm action taken through SMS

Reliance Infocom Postpaid customer — Billing

Dear Customer Relations Executive,
I have observed that my bill increases by 100 Rs. between 22nd and 24th of every month. has it something to do with VAS subscription of 99Rs?
T received a message saying that my subscription to this scheme has been activated.

It is in this reg. I wish to inform you that I do not wish to subscribe to any such scheme. I have personally informed the CRO everytime I was asked.
I request you to enquire into the matter and refund the money at Rs. 99 each for the months of June and July. And cancel the same August bill due in Sept 2008.[ I checked my unbilled amt on 22nd and it was 167 Rs. On 24th August it is reading 287 Rs. ]

Regards,
Mam

I am not interested in receiving any of your commercial ads. so please do not send messages and please confirm this message.

I am not interseted in receiving any of your commercial ads. So please do not send messages on my phone. Please confirm this message.

Reliance Infocom Service — refund money 1000rs. for stdpco conection surrendure

i surrendure a wirless terminel to ascent communication shop no.3 tyagi market mohan nagar ghaziabad dated 8.6.07 to mr. ravinder, his mobile no. is[protected], [protected]. he deposite the wirlessterminel to reliance but reliance no to sent refund money till this date. i sent a 15 days notice to reliance infocom service he give me refund money otherwise i go to consumercourt and compensation of one lakh. a registered letter to also sent no. eu[protected] n dated 27.5.08. To reliance infocom service EO I reliance greens vill. motikhavadi, PO digvijygram Distt. Jamnagar (gujrat). My MDN NO.[protected] and RSNno. is RLGFW [protected]. caf no. [protected]. THANKS. NEERJA VERMA MOBILE [protected] [protected]@yahoo.com

reliance lifetime validity — wrongly deduction for VAS 49 pack

My mobile [protected] was activated for VAs 49 pack without asking for it and money has been deducted in Nov. and Dwc.2008. I would requested that deducted money should be refunded to me as the same was not requested by me.yhanks

Reliance Infocom — Ceasing services against advance payment

I am using Reliane R-Connect Data card ([protected]) from June 2006, since its introduction. I am usually paying 3-4 months subscription in advance, online by credit card.

From 16/12/08, services are stopped. I contacted their call centre on #333, I was informed that they require my new address proof. I submitted it immediately along with ID proof. They didn't care to inform in advance before stopping services when I had paid 6 month's subscription in advance.

The worst part comes later. I was waiting for them to resume services within 2-3days. Then I contacted their webworld for 3-4 times and their Nodal Officer-Gujarat for 4-5 times. Till date (05/01/2009) after 20 days, they have not started services.

Is there anybody from Govt. authority to control such behaviour?

Reliance Infocom — sim not activated after 2 days

mobile no.[protected], purchased .from reliance web world, sayaji hotel ( vijay nagar ) indore on 23 of feb, abt 12.30 pm, submitted PAN CARD COPY & BANK STATEMENRT .not activated till now,
reason for delay acrding to branch.
adress verification person want answer for .
1) wht kind of job do ? ( whts link for adress verification)
2) u r anual income ? ( is matter for a conection)
3) u have cerdit card ? ( whts link in card and adress?)
4) house is own or rented ? ( u do not provide sim for rented person)
& some more
all above Question r related to adress verfication

i deny to give personel information, verfication person
reported NEGATIVE VERIFICATION

any one like to give answer for above

vishal malviya
indore ( m.P.)

I agree. Even I returned the phone instrument and obtained a certificate but never got any refund. Is there any body like TRAI where I can complain?

CURRICULUM VITAE

KUDAPA HARIBABU
S/O.SURYANARAYANA
MADDURU-534302
KOVVURU MANDAL PHONE: [protected], [protected]
W.G.DT. A.P. E-MAIL:[protected]@yahoo.com

 CAREER OBJECTIVE:

Looking for a suitable position in a organization, where I can contribute significantly for the growth of it in achieving the goals

 EXPERIENCE:

WORKING AS A TRAINEE CLERK (SEASONAL) FROM NOVEMBER 2005 TO TILL DATE IN THE ANDHARA SUGARS LTD., SUGAR UNIT-III, BHIMADOLE.

 EDUCATIONAL QUALIFICATIONS:

• [protected]
PostGraduation M.com from Distance Education.
• [protected]
Graduation B.com from nidadavolu S.V.R.K.Govt Degree College (Boys)
• [protected]
Intermediate as C.E.C. from Bommuru A.M.G. Jr.College
• [protected]
S.S.C from Bommuru FAR.C.H.School

 TECHNICAL:

• Operating Systtem :Windows 98,
• Officeautomation :MS-Office
• Language :C
• Accounting Package :Tally (9.0)




 PERSONAL STRENGTG:

• Self confidence
• Hard Working
• Positive Thinking

 HOBBIES:

Playing Cricket, Chess and Watching T.V.



 PERSONAL DETAILS:

FULL NAME : KUDAPA HARIBABU
FATHER’S NAME : SURYANARAYANA
DATE OF BIRTH : 07.04.1985
LANGUAGES KNOWN : TELUGU & ENGLISH
MARITAL STATUS : UNMARRIED
CASTE : O.C.
ADDRESS : KUDAPA HARIBABU
S/O. SURYANARAYANA
MADDURU-534302
KOVVURU MANDAL, W.G.DT. A.P.
 DECLARATION:
I here Declare that the above mentioned particulars are correct and as of my best knowledge

KUDAPA HARIBABU

Reliance Infocom — Account Balance deduction

My balance was automatically deducted every month from my a/c. And every time customer care ex told that these services are activated. I never allow anyone to activate any services then why this happen i don't know. Unnecessary they are harassing. I want my waiver back and want to log a complaint regarding this issue but they had not logged my complaint and disconnect my call 8 times and told me that all the services was deactivate and thay are unable to logged my complaint and no money will be given back at any cost.
My a/c balance was deducted quite often since January and i had complaint it many times but no action was taken till date.
I request you people to look into it and do the needful
Lastly i talked to :
Name: Sukhdev Singh
Designation: Senior Supervisor
Request No ID: [protected]
Call date: 15th April 2009

Reliance Infocomm — Excess deduction in Life Time Prepaid with Jaadu Pack

My Reliance Mobile number is [protected] (Life scheme with Life Time Jadhu Pack). There were excess charges deducted from my Mobile account. When I asked the Reliance Operator, she informed me that I selected Caller Tunes on 01 May 2009 and therefore the excess charges were deducted from my Mobile account. I told her that I never selected Caller Tunes and I am the only person using this Mobile Phone. She refused to accept this and refused to cancel the Caller Tune charges. When I went through the Internet, I found that Reliance Infocom is doing the same deductions to several other Customers also. I request the concerned Government Authorities to discipline Reliance Infocom for their unethical Business Practice and return me the excess money deducted. I also request fellow Reliance Infocom Customers to be very alert with is cheating Company and frequently check their balance amount with frequently with *225. You can also Email your complaints to TRAI Email ID "[protected]@trai.gov.in". You may also send Emails to your Regional Nodal officers and Appellate Authority (Please check their addresse/phone/Email in the following Web Site "http://www.trai.gov.in/sp/RELIANCE.pdf")

Reliance CDMA — Frequent subscribtion to caller tunes without request

Dear Sir / Ma'am

My cell no is [protected]. I have really been suffering due to Reliance setting up caller tunes on this number without any request. Despite complaining about the issue for more than 4 times in the last 6 months, no steps has been taken to solve it.

Please look into the matter.

Reliance Infocomm Services — NOT GIVE ME A SECURITY DEPOSIT

SANGRAM SINGH
S/O GAJAY SINGH
H.NO-D-604/41 25D DABUA COLONY NIT FARIDABAD-121001
THE SECURITY DEPOSIT AGANIST RECEPIT NO.SP00109842
CAF NO.[protected]
DATE-28/JUN/2005
RESPECTED SIR
HE IS ISSUE A STD PCO BUT HE IS CUT THE CONNECTION A LONG TIME WE ARE SUBMIT A INSTRUMENT DATE-10/05/07 BUT THE COMPANY IS NOT GIVE HIM TO HIS SECURITY HE IS MY FATHER IN LAW I AM GOING TO OKHLA OFFICE BUT HE IS TELL ME A LONG TIME TO COME AFTER 6TH MONTH I AM GOING TO AFTER SIX MONTH HE IS NOT ME ANY RESPONSE HIS NAME IS MR PURSHOTAM HE IS SITTING IN RELANCE OFFICE ADDRESS 231 PHASE-1 OKHLA HIS M.NO IS [protected] I AM SUBMIT A DOC DATED-4-5-09. WE ARE REQUSETED TO YOU MY FATHER IS LAW IS DEAD PLESE ISUE A CHEQUE GUDDI DEVI MY MOTHER NAME WE ARE SUBMIT ADEAD CERTIFICATE TO OKLA OFFICE.
I AM REQESTED TO YOU TO GIVE ME A SECURITY DEPOSIT
THANK YOU
SANJAY NEGI
[protected]

Send The hello tune code in my mail ID

Looking for a suitable position in a organization, where I can contribute significantly for the growth of it in achieving the goals

I HAVE FULLY AGREE WITH THIS. RELIANCE HAS CHEATED SO MANY CUSTOMERS.
RELIANCE IS NO. 01 MOBILE COMPANY IN CHEATING IN INDIA.

my no. is [protected], the caller tune and mantra service will be automatically activated by realince without any request, no action will be taken by you after informing you to disconnect the service.this will happen again and again from last 3 months!what is this ? are you beggars !!!i think mukesh ambani shall be in need of money and he beg and activated service.

Reliance — unauthorised deduction amount

It is to inform you that the balance amount of Rs:30/- was deducted from mobile no:[protected] without my permission or prior intimation.after consulting the customer care they have informed that this deduction is towards History package amount .Hence it is requested to revert back my amount of RS 30/-

Thanking you

P.Sita Ram

Reliance Infocom — Payments Issue

Dear Sir/Mam,


I was using a postpaid connection from Reliance in haryana.Suddenly i have to move out and i couldnt able to make the payments in time. However i went to the reliance infocom to make payments and found that they have already terminated my number.I have contacted custmer care but they dont have any solutions for it. so i eventually came off as i was not getting any solutions. All i wanted to make the payments full and final so that they can close the matter once and for all. As the reliance webworld people was unable to help me then i returned back. After that the reliance started troubling my parents in haryana . at last when finally i was able to speak to them and discussed my case and said that i will be making the payments before 2nd of dec 09 in any case as this is month end and i am unable to pay now. now they are saying tat we will drag you to the court and make u suffer a lot.

I simly don't understand what todo as when i wanted to pay or i should say when i had the money the refused to take it.and now i dont have it and they threatning me.

Can u help???


Regards

Guru

RELIANCE INFOCOMM SERVICES — Non-refund of the security money

I took a walky-talky phone with postpaid connection[protected] from Reliance Infocomm Services on 7th Oct, 2005. I deposited Rs 3300. In this money Rs 2000 as security money is included, which I was told to get at the time of surrendering of the phone device. I surrendered the phone device on 18th Feb, 2006. At this time, I was told that I would receive my security money within 3 months.

But still after more than 3 years, I have not received my security money. I have tried many times to contact them. But they did not give any satisfactory reply and did not refund any money. They just postponded the date again and again.

Now, that office has been replaced by a new Reliance Communication office.

Please tell me, what action can I take in this situation.

Hello

I have a Relience GSM conncetion and as per TRAI co-oradianate I was activated my DND Service but After 45 days I did recived Many of Promo SMS n Calls from the Operator I also compaint to the Nodal of the Operator but he ignore and said that we are not responsible for SMS our Sales dep is responsible so as per T &C i have to compalint againt the relience so Please do need full


Jignesh Prajapti
+91-[protected]



Note : if you will reply above complaint i am not availabe 1 to 10 pm due to Office timing

Reliance Infocom & Visa Bill Pay — unfair practice by Reliance infocom and visabill pay

i am registered user of visabillpay.in with email id [protected]@ymail.com, and every month the biller Reliance Infocom sent bill to the said site on my request. where i have found the biller Reliance Infocom and visabillpay togather looting the customer by adopting unfair practice violating set principal of RBI. i have made payment on 24.12.09 vide transaction ID[protected] having due date of bill was 26.12.09, but my biller received payment on 30.12.09 resulting late payment charges imposed by biller.
i just wanted to know when my account debited on 24.12.09 and biller received payment on 30.12.09, who has enjoyed that money for the 6 days and under which authority. whether Visabillpay has not acted on behalf of biller Reliance Infocom to collect bill amount and if bill amount received by Visabillpay on behalf of biller Reliance Infocom well before due date why the biller imposed late payment charges
i think RBI should take such things into account and frame some guidelines to regulate such unfair practice.

Reliance Infocom — charging of Incorrect Rental, on the SMS Plan

I am using Reliance CDMA cell, on December 03, '09, i requested for activation of Reliance SMS pack activation of Rs. 14/- the same was activated on that day, but on January 08,2010, after making due call to Reliance Call Centers i requested for Activation of SMS 1P Pack on my cell, which i subsequently regestered by sending an SMS.

Now rather than disabling my previous pack, my deduction of Re 1/- from my a/c per day. I Don't know whether that is correct but I think thats a damm cheap way of raking money just.

When i made call to your customer care they justified that i would have to request for deactivation,despite me saying that before requesting for activation i made call to your call center based on there confiramtion i activated that pack. As far i know the system is capable o[censored]nderstanding which service to keep and which to deactivate, i think that should how the process should be set up else its all about deducting thecustomers balance

Reliance Infocom — unauthorised deduction

I am Manoj Dubey prepaid consumer of reliance infocom. my reliance prepaid no. is [protected]. on 19th feb 2010 they deducted around 10 Rs from my account for that service(MVDO service) which was not activated my me. i called at *333 & told the customer executive about deduction. he said it is right deduction. i told it was not activated by me but he was not ready to accepted then i asked about deactivating process. he said go to R world & unsubscribed the service. i asked is it possible to unsubscribed through non-multimedia handset ? he said NO.then i asked how is it possible that i can subscribed this service if i am using simple non-multimedia handset(nokia 1600).he was unable to gave clear cut ans.he was neither able accepted their fault nor agree to return my money. it was not happened 1st time with me. so i want to take llegel action against them. my email adress is [protected]@rediffmail.com &my new contect no. is [protected].

Nokia — unauthorised dedection

Dear sir

I have purchased a hand set of Nokia 2323 classic.By just putting sim card an amount of rs.99.00 has been detected from my mobile connecton service provider. I made a lot of mails and complaints but no proper responce has been given to me.
After 6 months they have accepted that it was there system fault.But they are not ready to accept responciblity and refund my money.

Regards

Reliance Infocomm Ltd Represented By Vriti Infocom — UNFAIR MEANS OF SELLING PRODUCTS WITH WRONG PROMISES

I PURCHASED IN SEPTEMBR 2009, A RELIANCE NETCONNECT HIGH SPEED DATA CARD OF RELIANCE INFOCOM LTD FOR Rs.3500/- THROUGH A RESELLER M/S. VRITI INFOCOM CLAIMING TO BE RELIANCE INFOCOM'S AUTHORISED DISTRIBUTOR.

THEY HAD PROMISED A FREE HOLIDAY PACKAGE AGAINST THIS PURCHASE.
BUT IT RAMAINS ONLY A PROMISE AND THIS DISTRIBUTOR NEVER RESPONDS ONCE HE COLLECTS THE PAYMENT FOR THE DATA CARD.

THEY HAD GIVEN THEIR MUMBAI TELEPHONE NUMBER AS[protected] / 40214892 WHICH IS DEFUNCT. THE SALES EXECUTIVE BY NAME MR NITESH NEVER ANSWERS HIS MOBILE NO. [protected] AS ALSO HIS SUPERIOIR MR DINESH (MOB. [protected]).

CAN THE INFOCOM MAJOR M/S. RELIANCE AFFORD TO HAVE BUSINESS RELATIONSHIP WITH SUCH UNRELIABLE SALES PARTNERS WHO RESORT TO SUCH CHEATING THE GENERAL PUBLIC AND WRONG WAY BE LURING THE CUSTOMERS THROUGH FALSE PROMISES.

I APPEAR TO ALL CUSTOMERS OF RELIANCE DATA CARD WHO HAD BOUGHT THE SAME THRU THIS DISTRIBUTOR - VRITI INFOCOM - TO COME TOGETHER AND MAKE A STRONG REPRESENTATION SO THAT RELIANCE TAKE MORE PAIN IN APPOINTING THEIR DISTRIBUTORS WHO WILL NOT DAMAGE THE IMAGE OF RELIANCE.

SUNDARAM S IYER
TEL.[protected] / [protected]
THANE - MAHARASHTRA
DATA CARD NO. [protected]

Reliance Infocom — Wrongly deduction of subscription amount of Rs.30/- per month during last one year.

Dear Sir,
Form more than last one year Reliance Infocom has been deducted money form my account in the name of subscription for caller tune on every month of Rs. 30/- per month.My mobile no. is [protected].
you are requested to look into the matter and do the need full soon.

Thnaks & Regards

Goutam De
e-mail: goutam.[protected]@gmail.com
Mobile:[protected]

Reliance Infocom — activation of callertune services without permission and deduction of money against that unwanted service

Sir,
I am using services of reliance India mobile since 2007,and during this tenure the company activated caller tune services 4-5 times on my number ([protected]) without my permission and deducted money against that unwanted services. Out of above mentioned frequency, 2 times when I contact customer care executive and he told me that no money is deducted from my account and this kind of thing will never happen to me. But on 27/06/2010 at 12:42 AM I received a sms from my service provider that I have subscribed to caller tune services at Rs. 1/2 days, then I contact to the call centre of RIM and asked for clarification but the executive told me that due to some technical up gradation I am unable to tell you exact situation kindly call me after sometime and I did it for four times but the response was same.
Then on 28/06/2010 at 12:30 AM I again receive a sms from the service provider indicating the name of the song downloaded as the caller tune and the amount deducted i.e. Rs. 10 against the song and again on 28/06/2010 at 5:07 AM I received one more sms indicating that "YOUR SUBSCRIPTION TO CRBT SERVICE HAS BEEN RENEWED AT RS. 30 FOR A PERIOD OF 30 DAYS.”
Then I immediately made a call to the customer care executive for the same purpose. But after having a long and heated altercation, senior executive Mr. Tamal Vishwas told me that according to their system I applied for the services, which was not the case, and he can not do anything, then I asked him to write down my complain and give me the complain number so that I can file a case against the company but he refuses my request by saying that its not under the company's policy to lodge complain in this kind of situation.
Therefore I request you to look into the matter and do justice.
Thanking You Sir.

Regards,
Dr. Shailendra Kumar Srivastava
Contact No. [protected]

Reliance Infocom / Internet Modem — demanding bill after termination

my self Aashish Sapra
Sir i baught a reliance mobile modem which i due to unreasonable billing and non performance got terminated after paying full bill amount which all receipts I have
and now they have sent me a court notice claming an amount of Rs. 1510.62/- out standing .i ahve all the documents with me of termination. please suggest me what should I do

Dear customer,

We regret the inconvenience caused and are keen to help you resolve the matter immediately. Please share with us your contact details so we can get in touch with you.

Regards,
Reliance Communications Response Team

Reliance Infocom — Wrong Deduction from Prepaid 9304475128

Please note that our rim prepaid [protected] has become a burden as random deductions are done from prepaid balance for last 5-- 6 months.Don't give excuses as usage of RWorld etc.or it should be proved with evidence. Our other contacts are [protected]@sify.com,& [protected] . Please look into the problem.

Even RCom Feedback site has been made futile by not allowing any entry in "Type of Query", but asking for entry in it whenevever "Submit" button is clicked. Is it another RCom fraud technology!

Now, for Rim Prepaid [protected] wrong balance deduction, I had called *333 for customer care and was told by the call center attendant Sharda that a vas pack Mis Maz has been activated resulting in deductions of Rs. 49/- each time. I was clarified that whenever a Reliance call is made to a prepaid user and any button is pressed by the user, this Mis Maz is activated. The call centre attendant Sharda was not able to even explain services under this Mis Maz. Thus, this is simply a fantastic Reliance Technology to LOOT simple illiterate aged users. Will Reliance ever try to bring some morality in its business Tricks?

Dear Customer,

As per our discussion on the phone, You were informed that the waiver has been passed for wrong balance deduction. Also, VAS deactivation will be done within next 24 hours.

Hope the issue has been solved to your satisfaction.Your feedback is important for us, Keep posting!

Regards,
Reliance Communications Response Management Team

Reliance Infocom — Balance

I have a connection of Reliance [protected] and this number there is no extra facility was activiated by me like tasson pack, ring tone, Hellow Tone etc but reliance company has always deducted the amount in my balance. When I contacted the various time the customer care executive they told your are using the facility like tasson pack, some time said you are using ring tone some time said connectivity is not avaible. Inspite of my various effort no satisfactoty answer given by the co. and the behaviour of the Executive is very poor. So I once again request please reverse my amount at the earliest so I can continue the service again.
Thanks
Jane Aalam
Mob. No. [protected]

Reliance Infocom — Deduction of approximately amount of Rs.200

Dear Sir,
Actually i am using Reliance Prepaid CDMA mobile no. [protected] on[protected] there was deduction of Rs.200/- from my balance amount. Regarding this issue i already spoken to customer care but no proper response from their end. So please take the necessary action and do the needful to credit my debited amount.


With regards,

SK Sinha

Reliance — Unauthorised deduction of amount by activation of MVDO services

This is the second time I am panic with reliance GSM provider again, As last monthreliance has called and said they will stop all the facility and promised this will not make it happen again. Not even one has got over they have started deducting amount from the amount balance in the account by activating MVDO services.

I don't browse internet in my mobile, then how can this can happen again repeatedly......

Really dis satisfied with reliance.

Regards,
Anand Bisht
[protected]
Pune.

Reliance Infocom — MOBILE SERVICE DEACTIVATION M2W

dear sir,
a massage came on my mobile through video search serivce massages. I deactivate mVDO video search service. i clicked on that link and 30 rupees was deducted in my account.
sms link is: http://servercnt1mobile2win.com/MvDo/

NIRANJAN KUMAR
[protected]

Reliance Infocom — BLACKBERRY WITH FREE OFFERS

SIR, I WAS OFFERED A BLACK BERRY MOBILE PHONE AT THE RATE OF RS 13990 WITH FREE AIRTEL DTH CONNECTION AND 2N/3D HOLIDAY PACKAGE.
I SUBMIT THAT AFTER TAKING DELIVERY OF THE PHONE I CONTACTED THE CONCERNED PEOPLE BUT I HAVE NOT RECEIVED THE AIRTEL DTH TILL NOW.SECONDLY THEY FORWARDED THE HOLIDAY BOOKING COUPON WHICH IAM ATTACHING AND AS YOU CAN SEE I WILL REQUIRE A COMPLETE TEAM OF TRAVEL AGENTS AND OTHER LEGAL AND FINANCIAL EXPERTS TO AVAIL THE HOLIDAY.SIMPLY SAYING I WILL NOT BE ABLE TO AVAIL THE HOLIDAY AT ALL BY FULFILLING THEIR CONDITIONS AS THEY HAVE FRAMED IT.(COPY ENCLOSED)
THIS IS NOTHING BUT HOW A COMPANY CAN TAKE PEOPLE FOR A RIDE.PLEASE TAKE UP THE ISSUE WITH THE RELIANCE INFOCOM .I INTEND TO APPROACH THE CONSUMER COURT IF YOU ARE NOT ABLE TO SOLVE THE ISSUE AS THIS IS ABSOLUTE CHEATING.

Reliance Infocom — cheating to customer

IR,
I am reliance GSM service user my number is [protected].On 17 feb i got
an SMS regarding activation of cricket pack than i contacted customer
care on same day he says you have activated this plan and rs.15/- have
been deducted and it can't be refunded.I requested CC to de-activate my plan and activate DND,
same has been de-activated and DND activated vide request no.-[protected]on 18/02/11.
Again on 23/02/2011 music station activated and rs.30/- has been deducted , again i contacted CC and quired about ,
after 01 or two hrs rs.30/- been refunded and my pack have been waived .
Again on 25/02/2011 cricket pack have been activated and amount deducted by company.I want to know how the company
are activating any service without customer request.If so company are
looting and cheating the customer by unfair means.This act is totally un-acceptable also it is against the consumer act.
Please compel the company to stop this activity
immediately .ON 27/02/2011 I CONTACTED cc around 08 PM , CC are not able to reply my quiry also they start abusing,they used very dirty
language that means "COMPANY NE GUNDA PAL RAKHA HAI LONGON KO DARANE DHAMKANE KE LIYE".sir what is going on and
how they allow to provide service to the people.I am reliance customer in jaipur
([protected]),mumbai([protected])to and everywhere i face same problem
that means company are cheating the customer for their profit.Also if you visit any site related to cust. complaint many complaint you will find regarding same promblem, How much you will wait to take strict action against the arrogant company.

Please take strict action and recommend the TRAI and indian govt.to cancel the licence of reliance infocom.Also reply me if any action has been taken or not.

Reliance Infocom — WRONG INFORMATION

I HAD CONTACTED RELIANCE CUSTOMER CARE ON 24TH MARCH FOR CHANGE OF MY PLAN TO 199 FOR 1 PAISA SECOND FROM SIMPLY RELIANCE. THE EXECUTIVE TOLD ME THAT ON ROAMING ALSO CHARGES WILL BE 1 PAISA PER SECOND FOR INCOMING AS WELL AS OUTGOING CALLS. BUT ON 3RD APRIL WHEN THE PLAN CHANGED THE EXECUTIVE TOLD ME THAT CHARGES ON ROAMING WILL BE RUPPE 1 FOR INCOMING AND 1.5 FOR OUTING CALL AND FEELS SORRY FOR WRONG INFORMATION.THIS IS CHEATING. I MUST BE GIVEN PLAN AS TOLD TO ME EARLIAR. MY PHONE NO IS [protected]

Reliance Infocom — Amount deducted by Reliance

Hi

My mobile # is [protected]. This is the same kind of 4th complaint from my end. In Bangalore for unkown activation and deduted Rs.10/- today 27th Apr 2011, the reliance mobile service provider simply they activate some (Name itself i dont know) activation and if we raise compliant they have told that that activation done from our end only like that they are replying.

But this is obsolutely false statement, i dont know for company policy it self they are earning this kind of income else some employees doing purposely i dont know. Because my 4th compliant with in the short span of time. Apart from that earlier i requested them for life time any kind of activation not required from my and they updated in their end also. But i dont know eventhough they are doing same kind of mistakes. So, i requeest some one to help to solve the issue and reverse my Rs.10/- if any clarification please call me in [protected].

Regards
Balasundaram

Reliance Infocom — MNP from CDMA Reliance to GSM Reliance

My Mobile number is [protected].i had made an application to change my services fron reliance CDMA to reliance GSM on 27/03/2011.this is my second posting on consumer forum.i am suffering due to lack of proper respond from reliance infocom.despite of several complaints and reminders , no-thing has been done .My request is still in process according to them.Kindly do the needfull.

Reliance Infocom — MNP from reliance CDMA to reliance GSM

My Mobile number is [protected].I had applied for the change in service on 25th march 2011.i had paid all unbilled amount till the date of application.i was told that the change in service would take 1 week but 6 weeks have passed.despite repeated complaints and reminders my request is not processed.this is my 3rd complaint on consumer forum. I am very disappointed that there reliance people keep on giving execuses every time i call them.Today i received a call from them at 6.00 P.M. they were asking for payment of outstanding dues.I was shocked, i told them that i had cleared all the dues at the time of application and i am not in a fault as they are taking 6 weeks to change the services which is still not done. i have told them that i will not make further payment untill my service is successfully changed from CDMA to GSM. the question of paying the dues does not exist as in am still opting for reliance service.i am fedup with reliance and i have told them that i will not pay any money untill my application is processed.

KIndly look into the matter and do the needfull.

Reliance Infocom — MNP from reliance CDMA to Reliance GSM

I had given request for MNP change on 27th March2011.Till date inspite of several complaints and reminders nothing has been done. costumercare people just tell that the request is in process.this is my 5th posting on consumer form.I am surprised that despite of repeated complaints on this forum, nothing has been done against the operator.
i am totally disappointed by the attitude of reliance infocom people,everyday they tell a new story for not completing the request.
Kindly do the needfull as i am subscriber of the service since 10 years or else i will have to discontinue the services.

my mobile number is [protected]

Reliance Infocom — Broadband and landline not working for last 19 days

I am using a Reliance Broadband connection with a landline phone number [protected]. The connection used to go down atleast once in every month, but this time it went down on 15 June. I was expecting that it will come up automatically. when the connection was not working till 20th June 2011 i comlaint for the first time and i was assured that the problem will be resolved with in 24 Hours. but Nothing has happened till 2 nd July 2011. During this period i have called reliance customer care almost everyday to track this but Reliance is not taking the responsibility to call me and give the status of this resolution. This is really disappointing, coz this is the same company which disconnects your connection without any intimation if you miss their due bill payement date.

Reliance Infocom — MNP change from Reliance CDMA to Reliance GSM

MY mobile number:[protected].
My request for MNP change is still not solved applied 27th March 2011.many requests and reminders were made on this forum but nothing done.yesterday i got a call from chembur branch from number[protected] ,i was told to submit address proof and a photograph to a reliance web world so i went to J.B. Nagar reliance webworld at 10.30 in the morning.the people there told me to apply fresh application.i denied for a fresh application as i have already applied twice.moreover they insisted to pay pending dues. i was ready to pay but wanted an acknowledgement that change to gsm would happen in 4 days. the people were not ready to give such reciepts .they further told me to go to jogeshwari branch for further correspondance. i now do not understand where to go?you people are harassing me since 3 months.Now i want to make it clear to you reliance people that i am not going to pay you a single rupee untill my problem is solved

Reliance Infocom — MOBILE SIGNAL

MY RELIANCE CDMA NO IS [protected], I am getting lot of problems for signals for my mobile number which i have from 8 years.
My office is in very narrow streets of sadar bazar old delhi, though i had never any complaints for coverage and signal in my office but from last 15 days, i am facing very bad experience from RELIANCE.. i can not receive any calls while sitting in my office, I had registered complaints to reliance many times, but they all are worthless. RELAINCE GIVE ME A BAD IMPRESSION.. i will change my operator in few days and never recommend reliance to anybody.. RUBBISH RELIANCE

Reliance — Deduct Rs.30/-per month

I have a RTL GSM service,no.-[protected].Suddenly last month Rs.30/- deduct from my a/c and also today deduct the same amount.Still now don't know why deduct that amount.I want to know why do this and refund my amount(Rs. 30*2=Rs.60/-) as early as possible.I relay your company but why this happen ?

With Regard,
Bhramar Sen
Jalpaiguri,WB
[protected].

INTERNET MODEM — bill of internet modem

Dear sir madam
I just want to know about the rent of the internet service.
In the month of April I had bought web setter internet modem of one mobile company. It was post paid. I just used that modem for one day. from April I am not using that. I did not get hard or soft copy of any bill form the company but company had asked me twice to pay the bill every month inspite of not using it..
MY QUERY IS
AS I AM NOT USING THE MODEN SHOULD I PAY THE BILL MONTHLY? (I had paid the amount of modem).
thank you
varsha

Reliance Infocom — regarding my cdma no (9359999990) having validity of lifetime is alloted to other without informing me

dear sir
i have taken my cdma prepaid connection (mob no [protected]) in 2005 with life time validity.but this no is alloted to other person.please explain in details so that i can get this no back.
reply me on [protected]@gmail.com
my new con no is [protected]
thanking you
regards gaurav rai

Hi Sir,

I was working in Reliance Web store at MANGLAM TOWER GORKAHPUR
and submitted resignation letter to the respected manager
GORAKHPUR . But still I am not
able to received salary .I was take follow up them
regularly but they did not do anything with there work and told that your
process will be completed to the end of the month every time.

i am very irate to this process. details of are given bellow...

Name: KIRAN SINGH
Issue: PF Pending and Experience Letter not received and salary for
the month JUNE 2009
Employee Code:27634196
Date of Joining: 16 SEP, 2008.
Date of leaving: 31 JUNE 2009
Associatecompony:RHRS
Role:Customer Care Associate_Mobile business
Document submitted on: 1ST JULY 2009. (TO - MR SUSHMIT SAMARTH ).
PF-M, H/VASHI/118056/44559
Business:RWSL_C3
Location-GORAKHPUR

I Anant B.Bhaigade (E-Code RBPO0188) have worked in Reliance HR services Pvt Ltd, Navi Mumbai from 30Sep 2009 to 31 Dec2009. as customer service executive. I have not received my PFtill date. Kindly arrange to pay my PF.

Thanking you.

Reliance Infocomm — Refund

I bought a dot phone from Reliance about one year back after paying a security deposit of Rs. 1000 and Initial charges of Rs. 800. On May 2, 2007, I surrendered my phone and was told by the customer care executive that Reliance is to refund Rs. 972 from my security of Rs. 1000 and that I will get that amount within 45 days. The 45 days passed by and when I contacted the customer care executive, she stated that the process has been going on quite slow, even the surrenders from April 2007 have not received their payment but they are in the process of clearing and I would receive my payment within the next month. One month more passed by and finally after so many useless trips to the Reliance Web World, I lodged a complaint on their website. Within 2 days of lodging the complaint, I got a mail stating that I will receive my refund by 20 Nov, 2007, which was again around 20 days from that day. I again waited until 20 Nov, 2007, and did not get my refund. I waited for 6 more days and on 26 Nov, wrote again to the lady who had assured me that I would receive my cheque on 20 Nov 2007 and I got the reply that my complaint has been lodged, now with a new complaing number, and that she will revert back to me within 4 days. The 4 days have passed and I have not received any information from them. Is this the kind of service they provide? They run behind the customers to buy a new connection and when one surrends, they do not even pay the refund. Please advise me as to what should I do?

Reliance Infocomm — non refund deposite amount

we had applied for FWT landline phone from reliance infocomm by application no [protected] deposite cheque no. 112640 dated 05/04/05 drawee bank Indian bank Malad(w) branch for 1800/RS. with reciept no. C[protected] they verified our details alloted phone no. as[protected] their contractor came to install phone on 11/05/05 after so many reminders but they came with demaged used battery & we return the person without installation with note of return we claimed for deposite refund for more that 50times with different web world ( reliance) with some concern person but in vien complained to consumer forum voice on 30/09/06but no reply on one fine morning a lady called from RIL & asked for alloted tel no I was on my work & couldnot recollected it so she said we cnn't solve your problem
now we need deposite with interest + correspondance expenses & mental tourchers can we get justice
through you?

reliance '' BAP ka sapna gaon ka mal apna karlo duniya muthi me'' anil ki jai ho kon puchhne wala
Goverment of India jaisa hal hai company ka

Sir,
We purchase Reliance GSM No.[protected] as on date 14/02/09 From Mr Krishna Shop at Kasturi park navghar road bhayander east in Rs.100/-.Rs 100/ paid by me to seller & summited the necessary document to seller but till date my no. is proprly not working & balance amt. not given by reliance 10/Rs Per day plus extera balance amount of extera Rs.50/-.Today Seller enauire to reliance Web World on phone as per verbally says by seller to my wife till date my supporting paper are not submited in Company.
pl look this matter & short out my problem & start my no. immediately .


Regards

Vipin Bihari Chaturvedi
[protected]

Sir,
We purchase Reliance GSM No.[protected] as on date 14/02/09 From Mr Krishna Shop at Kasturi park navghar road bhayander east in Rs.100/-.Rs 100/ paid by me to seller & summited the necessary document to seller but till date my no. is proprly not working & balance amt. not given by reliance 10/Rs Per day plus extera balance amount of extera Rs.50/-.Today Seller enauire to reliance Web World on phone as per verbally says by seller to my wife till date my supporting paper are not submited in Company.
pl look this matter & short out my problem & start my no. immediately .


Regards

Vipin Bihari Chaturvedi
[protected]

Sir,
We purchase Reliance GSM No.[protected] as on date 14/02/09 From Mr Krishna Shop at Kasturi park navghar road bhayander east in Rs.100/-.Rs 100/ paid by me to seller & summited the necessary document to seller but till date my no. is proprly not working & balance amt. not given by reliance 10/Rs Per day plus extera balance amount of extera Rs.50/-.Today Seller enauire to reliance Web World on phone as per verbally says by seller to my wife till date my supporting paper are not submited in Company.
pl look this matter & short out my problem & start my no. immediately .


Regards

Vipin Bihari Chaturvedi
[protected]

am ashwin dubey, was working with VAPS solution (Reliance Info comm.) till dec2008. I resigned from job on Doj 1/3/2007. I have submitted all my forms through my employer after two Years of my resignation, for Pf claimon21/1/09. But till now, since six month past, I have not received my PF amount.

Whom should I contact, Where is my amount held up?

My PF account number is DL/31881/19867

kindly do the needful.

Dear sir, this is Subodh Pal, S/O-Suresh chandra Pal, At- Bandanapasi, Po- Rasol, Dist- Dhenkanal, State- Orissa, Pin-759021, writing you on behalf of my father.Actually sir on 29.05.2007 we have an agreement with your company regarding construction of BTS tower in our land having the plot no-4456/7114. It is regret to say that it is already one year passed but there is no communication from the company to us, and as per the agreement the company should pay us the lease amount after three months of agreement.The reference no for that agreement is (Ref No-RTL/SCO/BTS-439/29.05.2007).Another thing i want to mention you that my father is a farmer, he was cultivated mushroom before the agreement in that land, but sorry to say after agreement we clear the required land by cutting lots of valuable tree and our mushroom. But now we got a news that the people of your company have done another agreement with a person which is 200 meter from our land without any cancellation of the valid agreement.When we ask them they wanted bribe from us and told if we will not give bribe they will cancellel this projet by mentioning the cause of technical problem.Particularly one person name Mr Amanta & Prakash kumar Pati demand Rs-30, 000 & Rs-20, 000 respectively.Mr Amanta is the co-ordinator of this project.



Therefore i request you to be good and kind enough to look after this case and take necessary action so that we can escape from a great loss, for which i shall remain ever grateful to you.

Regards

Subodh Pal

MOBILE- [protected]

Dear Sirs,

I made complain about phone book but till today I have not received any reply from you.

Please do need full at the earliest.

Thanks/regards.

Naresh

My phone [protected] has been blocked since last six days for the reasons best known to reliance. Kindly release the block. I have approached to your Reliance Web World, Shivranjni Char Rasta, Ahmedabad. They also could not extend any help. They are giving a vague response as nothing is in anybodys hand except HQ
Regards
Dr Rakesh Agarwal

To whom so ever concerned
1. Without any intimation your back end office keeps doing anything, sometime they block the std, sometimes the block all incomings and out goings ...they only know better even after the bills are being paid on time.You call the customer care and one standard answer visit the reliance info outlet who are good for nothing ...they have no answer and then who has the answer for this behaviour.I am high dissapointed with your services.[protected]

2.its been over a year since I surrerended my land line or dot phone what ever they call and till now I have not got the refund .Ask them and 1 standard answer we have no information, if you do not then how are we to know, and if you can't return the securtity why do you take it to cheat people.MY dot no.[protected] have written mails and visited your staff at the outlet but all useless people and usless services.I will never recommend anyone to take your coneection.HIGHLY DISSAPPOINTED

I feel like just throwing this phone, hopeless services and full day they keep throwing there hopeless sms and calling unneccessarily to hear rubbish.

Reliance Infocom — wrongly charged rs 70

My Self Chandra Shekher Sharma , I am using Reliance prepaid Connection from last five years , [protected],

Co deeduct my balance on 2 march RS 70 , without any usage , iam complain the same in wrriten to thier customer care , but they refusing that chargis is correct .

My alternate number is [protected]