Reliance Infocomm Complaints & Reviews

I am software Engineer working in pune, Maharastra (India).

I am staying in M.G.Road which is a heart of the city. Near by my apartment Reliance office also is there. One day person came to our flat and given reliance internet connection advertisement paper. In that one they mentioned contact person name as Kiran Kumar (cell No:[protected]). So i made a call to him later and asked for Reliance Broad Band connection details and opted for 320Kbps Bandwidth unlimited internet connection. For that one Rs.999/- per month. After two days he sent one of his subordinate, his name is Dixit(cell No:[protected]) to collect corresponding address proof details and Rs.500/- cheque. So i have given correspond documents and Rs.500/- cheque in four of Reliance infocom. They said that that Rs.500/- are for cable installation charges. They said that within 3 days they would install cable to my flat. But they didn't installed after 90 days also. They encased my cheque of worth 500/- from my ABN AMRO Bank account.

I made calls so many to the Kiran Kumar who is working in reliance broadband internet connection section. But he is not responding properly.

Still i have some hopes on Reliance complaint Board.

My contact number is [protected],

dear sir,
I have paid the bills though the bill of june 2007 was not recieved by us,i was in reciept of july bill which depicts last date 15th august 2007,i have paid the bill through cheque of my jcb laxmi nagar branch delhi-92,vide chq.no.185571 dated 14/05/07 on 16/08/07 through easy bill counter of lotus advertising shakarpur delhi vide TID no.-SA[protected] BATCH No.-613 SEQ No.1547 at 10:57:35 am. for Rs.2632.00
still the services are not resumed and on calling customer care no reflection of the payment is being shown as per mr manoj and mr ganesh.

ajay jain
director

dear sir we already submitted request[protected].12.2007) against trmination ten line [protected] to 3014510 regarding termination and afterr on 24.02.2007 ( req uest no.[protected] we again submitted request agaisnt termination ten line (balance) from[protected] and 3014521 but reliance regulary send bill fro extra time without any logics please make a arrange to wave off this extra rentla we are ready to pay real amount after wave of extra rentla from date of request after we make lot of reminder these request no provided from reliance infocom custmer care
1. 44916241
2 46003015
3 47293452

but not solution make from reliance side

Date : 28 September 2007



To,

M/s. Reliance InfoComm

Pune



Sub : Complaint to register the unprofessional practices by reliance.







Ref : Our Billing Account : [protected]

your concern people : Mr. Milind Magare (Mobile No. : [protected]),

Mr. Sandeep Harde ([protected]) &

Mr. Mahendra ([protected])




whom so ever it may concern,




This is to complaint the mall practices conducted by your Employee and unprofessional behavior by M/s. Reliance InfoComm.



We have been asking a change in plan / tariff from last more than 3 months, which was promised by your Engineer Mr. Milind Magare, was supposed to get activated within 7-10 days as promised by him. The reason for change in plan / tariff is also explained to him around 4 months back, but till date, there is no action is taken from your side, and also no body communicates about the action/ status.



Your people has no curtsy to pick up the calls or call back. after making several calls to Mr. Magre. the calls are regularly disconnected where as if called from some other number they gets picked up immediately. There is no responsible person / Engineer who can communicate and attend the problem being faced by us.



As per the suggestions of Mr. Milind Magare, he had told not to pay the Bill, but the same is becoming very troublesome for us. our calling/ STD and other facilities keep on vanishing without any notices from your organization. I am fed up with your organization and I have decided to remove all the 60 lines, which we are using sine last 3 years from your organization.