Reliance Jio Infocomm — about slow internet connection and interruption during call

Address:

Sursand,sitamarhi,bihar, Sursand,sitamarhi,bihar, Sitamarhi, Bihar, 843331

Sir, I'm facing slow internet connectivity and interruption during calling also in my jio sim from last few months (about 3-4 months) regularly in my area (sursand, sitamarhi, bihar, pin-843331). This is not only my problem or any handset problem this also happens with my family members and the people of this area. The customer care executive and their supervisors are not responding to this problem. We are paying for the service but not getting benifited by it. If we put the network to flight mode and then remove it from flight mode it gets working for a while (just for 1 or 2 minutes) but after that it becomes as slow as less than a 2G network or even very very poor. Other networks like airtel, bsnl, idea are giving a better network in 4G, 3G or 2G respectively than the jio network . so, why we use jio ??? When other networks are giving the similar or better network and internet connectivity at the same price. Sir, please try to resolve the problem as soon as possible. Otherwise we will change the network. If you are charging as much for your service then you should must have to give a better service than others. My contact no. Is : [protected] (jio) . And my email is : [protected]@gmail.com