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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 128

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N
Niranjan Samantasinghar
Mar 17, 2019
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First on 13.03.2019 i recharged rs 349 to no. [protected] from my jio app through sbi netbanking but recharge not done and amount debited.
Transaction id no. Qsbi[protected]igafqachl4

2nd time on 14.03.2019 morning i recharged rs 349 to that no. And suuccessdul and amount debited.
But first debited amount how i will find
+1 photos
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Hi Sir,

By mistakenly I have recharged wrong number with 98 plan on 15 march 2019. Please reverse it to the following correct number [protected]

first recharge unsuccessful amount debited - Comment #3381384 - Image #0
I have done my job recharge for RS 399 yesterday but it is not yet activated and confirmed by my jio app
I have recharge an amount of Rs 150 through an axis Bank app to the mobile no [protected].The money is deducted but recharge is not done. Please kindly solve the issue or refund back the amount.Thank you
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    Hanumanmal Nakhat
    Mar 16, 2019
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    Sir, the behabiour of our staff at mangaldai branch, dist - darrang, assam is very embarrassing as they keep on misbehaving customers, your tech dipankar, keeps predicting that you have open your handset out side whereas we havenot availed any service outside company, seems wheter he is in capable of repair or agnorant towards customers, how a company like jio will survive without attending the grievences of customers.

    One of your annoyed customer
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      S
      Sagar Gavhane
      Mar 16, 2019
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      Address: Lic colony, 413512
      Website: Jio.com

      I tried recharging my reliance jio account with a 1.5gb/day daya plan for 84 days eventually costing rs 349 after using a jio voucher i paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But in spite of paying, as well as utilizing a jio voucher, i didn't get a message from from jio stating that my data plan was activated.

      I request that either the above mentioned data plan be active for my jio account, or that the same ammount will be credited to my bank account with google pay upi in order to conduct the same transaction again please do this fast.
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      I have made a recharge of ₹399 to a wrong number [protected] instead of [protected]. I have made this payment using Amazon Pay. Please help me out to get my money back. You can contact me using
      email id: [protected]@gmail.com
      Thank You

      bank balance is debited but recharge is not done - Comment #3381193 - Image #0
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        M
        mbajpai81
        from Vidisha, Madhya Pradesh
        Mar 16, 2019
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        Address: Near bank of Baroda, Barhi road, Katni, Madhya Pradesh, 483501

        Hi
        It's been long i am complaining to jio customer care centre about slow internet speed in my area but no solution to the persisting problem. Already raised tickets many times but no resolution. They don't even bothered to call you back asking about the resolution.

        My ticket number is sr00000w2oug.

        Mayank bajpai
        Mobile number [protected]...
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          A
          aniljiwanani
          Mar 16, 2019
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          Address: SAVITRI-JYOT, House No 442, Ward No 01, Alhada Plots, Akola Naka Washim, Washim, Maharashtra, 444505

          R/sir - i have made online recharge for rs. 399/- on mobile no [protected] today's morning which is wrong no. So please arrange to refund the same amount in my account. I have again recharge then 399/- on correct no [protected]. Please consider my mistake in sympathy and arrange to refund my previous recharge amount of rs. 399/- on wrong no [protected] (Not known whose no is that)
          With regards
          A. S. Jiwanani
          Washim, maharashtra
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            G
            gopal h r
            from Mumbai, Maharashtra
            Mar 16, 2019
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            Address: Mumbai City, Maharashtra, 400053

            I have 4 sims ported from several operators to jio sim because i heard a lot one year back about jo offers and network which was doing good for 6 months
            But from past 6 months all my jio sim networks are worst even after complaining several times because jio has distributed sim cards like parle-g biscuits
            Thats the reason jio sim network is getting worst and worst day by day i couldnt open any page on internet most of the times and plenty times calls get hung up before i cut the call
            Please if many of them are placing complaints then just place a complain against jio network so that they put sone towers near mhada telephone exchange andheri west
            Your service request number is sr00000w2ca8. You will receive an update by 12/03/2019 11:09.
            This is an update on service request number sr00000w2ca8 for network connectivity. Regret to inform you that the location for which you had raised a concern may face intermittent issues. We have noted your concern and will be taking steps to improve coverage in that area as we expand our network in the future. At present we are unable to commit a date, we appreciate your patience. If you are not satisfied with the resolution, please call us on 198 or write to [protected]@jio.com.
            Only these kind of messages i am recieving and they call n say we dont have a tower nearby but will do so asap
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              B
              bramhini
              Mar 14, 2019
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              Address: Chittoor, Andhra Pradesh, 517325

              I have recharge on 13-mar-2019.i didn't got any messages from jio that plan is activated and also when am trying to make a call it is saying that recharge has to do and your plan got expired.But the money 399 got deducted from my account.
              jio mobile number-[protected]
              Request:Please activate the recharge
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                P
                Prince22345566
                from Bhilwara, Rajasthan
                Mar 14, 2019
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                Address: Village:- doongra jaat, Bulandshahr, Uttar Pradesh, 203391

                Sir i am a poor person... But i using your sim regularly... Many time i complaint but they said your complaint is resolved but my internet speed is 15.0 kbps can i ask why you can't understand my problem... I report too many time but your care call me they said problem solve soon and in 5 days they massage me... Your problem solved... But no problem solved they send me fake sms... Can you tell me sir... My money is black money???

                I can't use any internet application

                Sir if you can't resolved my problem then say to me... Then i broke your sim and buy other company sim because i haven't too much money for waste

                Thanku so much sir
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  R
                  Rinku kumar saw
                  from Noida, Uttar Pradesh
                  Mar 14, 2019
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                  Address: A-29,manglam ,west vinod nagar,west Delhi, New Delhi, Delhi, 110092

                  Sir,
                  When i trying to recharge for my jio plan, through my jio app. Using upi payment one link is send to our paytm account. I activated that and 349 get deducted from my account to reliancejioinfocomm. [protected]@hdfc bank.
                  It will happen twice. At second i have recharged successfull with another payment through same mode. I did'nt know that the deducted amount any information. Only in my paytm ref no. Is there.
                  +2 photos
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  मोबाईल टावर काम चल रहा है सम्पर्कः करै मे भी वार्ड 47 पास मे स्कूल है तेलियों मदरसा के पास मोबाईल टावर नही लगवाने के लिए कृपया कृष्ट करे
                  Mohammed aabid Khan's reply, Mar 10, 2019
                  मोबाईल टावर लगानेसे आस पास को परेशानी होगी मकान छीणै के बने हुए हैं कृपया करके इसे रुकवाये घन्वाद
                  Hi this is venu raj, my jio Sim no:([protected]) is very slow internet, less than 2 mbps in bapatla area, guntur district, ap state . please help me to get highspeed internet. Thank you...
                  Véńű Ràj's reply, Mar 2, 2019
                  Hi this is venu raj, my jio Sim no:(9381288500) is very slow internet, less than 2 mbps in bapatla area, guntur district, ap state . please help me to get highspeed internet. Thank you...
                  I am residence of 8-13-31/1 rajprakash street pratap Nagar kakinada. I am having jeofibre internet connection. Registered mobile number [protected]. Jeo landline number is[protected]. Here internet not coming. Please rectify immediately
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                    P
                    Parag K Modi
                    from Varanasi, Uttar Pradesh
                    Mar 13, 2019
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                    Address: Varanasi, Uttar Pradesh, 221001

                    I had recharged my jio number [[protected]] for the 399 rs plan
                    (349 with 50 rs voucher) on 12th of march 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The jio transaction id for the payment of rs.349 (399 plan - 50 voucher) is[bv0000vxfdc] and sbi net banking transaction id is[protected]igafpsqsj1. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

                    Repeating the details
                    Mobile no: [[protected]]
                    Date of recharge: 12th march 2019 in the evening
                    Mode of recharge: through myjio app and sbi netbanking
                    Amount of recharge: 349 rs (399 plan - 50 voucher)
                    Bank transaction id:[[protected]igafpsqsj1]

                    Regards
                    Anurag kumar modi
                    [[protected]]
                    +1 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Mar 13, 2019
                    Updated by Parag K Modi
                    Recharge date is 12th of March 2019 and not 12th of March 2018. It was typing mistake.
                    I have recharged my jio number through my upi ID the amount was deducted but my number was not recharged
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                      S
                      Saranya Lanka
                      Mar 13, 2019
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                      Hi.. My date is over with out using it... I am using jio and today is last day of my plan.. Today i have 1.5data.. But without using anything it was over in 5min span.. I haven't used vedio calling, hotspot, updates or anything.. But after i left with 100mb i recharged then it was stopped consuming my data.. It was a clear scene that jio is cheating not to loose it's customers from migrating to other platforms.. Please take action against it and give my data back.. Thanks
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      In my area, the complaint of Jio has been poor for a year, no action was taken from the company and
                      Complane no - SR00000J4PHX,
                      SR00000G2SF7
                      I got lots of problems with Call fail, networks issues so solve that all issue.
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                        S
                        Shrijith Sudevan
                        Mar 12, 2019
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                        Address: Adikaratty, 643001

                        I have purchased lg 55 inch tv from your jio store on september 2018, thy have offered me a speaker with tv, but still jbl speaker was not delivered. This is the wrost customer service of reliance. There is no response also. I going to sugest all my family and friend not to purchase any products from reliance my jio store.

                        My name :abilash
                        Mob num:[protected]
                        Purchased place :my jio store ooty
                        Store code:9115
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          Pavankumar .s
                          from Hyderabad, Telangana
                          Mar 10, 2019
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                          Address: MANIKONDA,, 500089
                          Website: www.youtube.com/watch?v=1dhoRc9OYXo

                          The current offer is jiogigafiber preview offer which gives you ultra high-speed internet up to 100mbps for 90 days along with a of 1100 gb data a complimentary access. As this is a preview offer, there are no installation charges levied but there is a refundable security deposit of rs.4, 500 taken for the ont device
                          Hyderabad
                          Phone no [protected]
                          +2 photos
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          I have recharge my jio number ([protected])on 6th march 2019 through myjio app. Amount Rs.349 deducted from my SBI debitcard but i am unable to call. My Jio app also not showing the updated status.
                          A Mobile Tower is going to install in residential area. People living the area not permitted to install it. Under revenue circle of Tihu bill Dahkauniya. Details of land parts no 35 day no 29
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                            R
                            RRchaubey
                            Mar 10, 2019
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                            Address: Ravindranath Chaubey A/27 uttaranagary chikalthana midc aurangabad 431001, Aurangabad, Maharashtra, 431001

                            Please note i have recharge my jeo no [protected] for Rs399 0n 3/03/2019
                            from ptm and a voucher of Rs50 my amount is detucted from ptm Rs 349 and ptm payment was succesfull but Recharge not don order id [protected] and jeo order id Bv00000v64PN but not recharged please do refund as i have again recharged
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                              A
                              arkadas
                              from Kolkata, West Bengal
                              Mar 9, 2019
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                              Address: Kolkata, West Bengal, 700040

                              3 days ago my jio app showing "the following numbers are linked to your aadhaar number". The numbers are [protected] / [protected].
                              These numbers are taken without my concern. I called customer care to stop these numbers. But it not done till now.

                              [protected] - this number already activated and using nokia 5 handset.
                              [protected] - this number not tele varified till now.

                              This is very serious issue. Please stop these numbers and do the needful.
                              Thanks.
                              +2 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Jio network speed is very slow the network speed is 0.06kb/s resolve this issue as soon as possible very poor connectivity very poor signal strength if it's not resolve then m switching to some other network companies
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                                A
                                Amit Anand 09
                                from Delhi, Delhi
                                Mar 9, 2019
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                                Address: Mumbai City, Maharashtra, 201309

                                I applied for jio giga fibre on 9th of dec, 2018 but installation has not been so i raised a complain request sr00000u72mo on 29th of dec, 2018. I followed 8-10 times to customer care for the status of my complaint but they always tell me same thing that your service request is pending with the concerned team. Around 4th feb 2019 they told me that your request has been cancelled you need to raise a request. So i asked them to refund my money but they said it will take 2 months from the date of cancellation i. E 29th of dec. I did not got connection and i didn't cancelled jio connection but still i have to wait for my refund. I waited till 29th of feb for my refund, i again called customer care, he raised one more service request for refund
                                Sr00000vwa19 saying that you will get an update by 4th mar, 2019. Today is 9th of march and i did not received any response. I dropped them, tried to call customer care but now i am not able to connect to customer care. I was not expecting this kind of irresponsible service from reliance. I feel cheated, they kept my money for 3 months and am paying interest to my credit card company. I am at loss.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Apr 04, 2019
                                Updated by Amit Anand 09
                                I have not received my refund yet. Customer care told me that I will get by 1st of march but now its been more than a month. I am getting same response that team is working on this.
                                Sir,
                                I am recharge for Rs.399 plan.Jio voucher use Rs.50 and recharge amount reduced Rs.349.Amount debited in my bank account but recharge not done.
                                So need for my recharge amount refund
                                Recharge mobile number-[protected]
                                Account number-[protected]
                                Transaction ID-S3708453
                                Thanks you sir

                                reliance jio giga fibre refund not done yet - Comment #3373495 - Image #0
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                                  S
                                  sapandrew
                                  Mar 9, 2019
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                                  Address: Palkalainagar, Madurai, Tamilnadu, Madurai, Tamil Nadu, 625021

                                  Dear sir/madam,
                                  I bought a jio internet dongle + data sim from reliance jio branch located in nagamalai pudukottai, madurai 625021.
                                  Product details attached & branch attached.
                                  I kept on persisting for issuing a receipt for the product i bought but this branch of reliance jio is denying in issuing a receipt and moreover they are ready to give a hand written receipt.
                                  +1 photos
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Still there is no response from both Jio Customer Care or from the branch which denied any receipt for my Jio dongle.
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                                    KORADA VIJAYA SREE
                                    Mar 9, 2019
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                                    Address: -, -
                                    Website: -

                                    I had recharged my jio number [protected] for the 399 rs plan
                                    (349 with 50 rs voucher) on 8th march 2019 well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Vishal Dubey 412
                                      from Ahmedabad, Gujarat
                                      Mar 9, 2019
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                                      Address: Surat, Gujarat, 394327

                                      Hello,
                                      Today i had recharged my jio mobile no. [protected] of rs. 297 from freecharge. Reference id is [protected].in that plan, 0.5gb/unlimited voice calls with validity of 84 days will get. But after recharge, they activated my plan of 297 but 2gb/unlimited voice calls for 28 days. They had changed my plan. Please change my plan.
                                      I called to consumer helpline no. 198 for complain but they said sorry we can't change. How they are saying?
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        A
                                        Aakash Unhale
                                        Mar 8, 2019
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                                        Address: Plot No 10 Cama estate wall Bhatt road Goregaon (E) near Sudarshan College Mum 400063, Mumbai City, Maharashtra, 400063

                                        Respected sir,
                                        Tower is installing in our place. Address:- plot no 10 cama estate wall bhatt road goregaon (E) near sudarshan college mum 400063
                                        Me (Aakash unhale) and my surrounding people living there they only want to please kindly shift this tower from this residential and primary school and college. This is touch with a. Sudarshan college. Many chidrens or college student and old people already have health problems, if this tower will setup in this location, this will more effect on these peoples. This electromagnetic rays are very harmful for small chidrens. These are not follow installation...
                                        +1 photos
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