Reliance Jio Infocomm Complaints & Reviews

I'm jio user in mowa, raipur, chhattisgarh here jio speed is 100 kb/s. I have complained in jio care arround 4 time but no action to improve there internet speed. They alway says that, we are improving aur network speed or our technical team work to improve the speed but no speed is improve since 2 month. We are paid 4g speed internet cost but there speed was 3g.

I had recharged my jio number [[protected]] for the 498rs plan on 02nd of april 2019. I did not receive any sms from jio confirming the recharge but the jio browser (https://www.jio.com/JioWebApp/index.html?root=primeRecharge) showed that the recharge was successful. The net banking transaction id for the payment of rs.498 is [[protected]]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

I am residing at Manickavasagar street, Sathasivanagar, Madurai. JIo has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and arrange remove the same immediately....

Complain against tower installation in residential area
Respected sir/madam,

We wish to inform you that one of the company is installing their tower very nearly to our home. These service providers and owner of that home is installing tower without doing any notice to the surrounding people. We all our neighbours want to shift that tower into other location like, vacant space or in a less crowded area, because tower radiation directly affects to surroundings people. And this is very close to residential area and also they are establishing tower illegally by neglecting all rules and regulation of telecom industry. This tower are installing without taking consent from our surrounding peoples. You know the electromagnetic radiation these emit is very dangerous rays,, this carries various diseases cancer risk, birth defect, mental problem, brain tumor, headaches, genetic effects, disorder immune function etc in it. So please kindly resolve this with strict action and also shift that tower installing in other location so that small children, old people, hospital patients keep safe in this place. I am mentioning the place below where the tower is installing.

Address where tower is installing - (Bhadrasinh prabhatsinh chavda, tekri faliyu, motu faliyu, juna bazar, karjan taluka: karjan, dist: vadodara, state : gujarat pincode : 391240)

Heartily thanking you
Aniruddhasinh rajendrasinh chavda
Mobile number: +91 [protected]

Sir, I'm facing slow internet connectivity and interruption during calling also in my jio sim from last few months (about 3-4 months) regularly in my area (sursand, sitamarhi, bihar, pin-843331). This is not only my problem or any handset problem this also happens with my family members and the people of this area. The customer care executive and their supervisors are not responding to this problem. We are paying for the service but not getting benifited by it. If we put the network to flight mode and then remove it from flight mode it gets working for a while (just for 1 or 2 minutes) but after that it becomes as slow as less than a 2G network or even very very poor. Other networks like airtel, bsnl, idea are giving a better network in 4G, 3G or 2G respectively than the jio network . so, why we use jio ??? When other networks are giving the similar or better network and internet connectivity at the same price. Sir, please try to resolve the problem as soon as possible. Otherwise we will change the network. If you are charging as much for your service then you should must have to give a better service than others. My contact no. Is : [protected] (jio) . And my email is : [protected]@gmail.com

Respected sirs,
This is to inform you that, here barbari my native place, jio network is very bad service, from april-30-2018 i am complaining jio by phone call and by mail, that here barbari tower when power cut by electricity dept., jio network going down, also i am informing jio, if require place for installation new tower, then i am ready for help jio. But jio respond is very poor.

Sirs now rainy season going on, today also jio network several times on off due to electricity issue, and it will happen again and again, we believe trai will give customer better solution and our hope problem will be solve. Waiting for valuable support.

Please find the trail mail for complaining to jio by mail several times.

Address details_

Village-barbari, po - burha

Pin-784148, dist. Darrang

Ps-sipajhar, assam

—
Best regards,
Pranab jyoti sarma
Tell - +91 [protected]

My mobile number is [protected]. My home is in davangere currently i am active in 251 plan. But the data speed is too low. If there is rcb match going on then your speed will not allow u even to do browsing. Very worst speed. I think there are high users and less towers in my location. If the data speed is not solved then i am porting to vodafone which provides best speed in my location.in day time hii speed won't go up to 250kbps in evening maximum speed is 60kbps and during match not even 10 kbps, wasting money of 251. Not even able to use 500 my daily

Dear sir/madam,
This is ti inform you that mr. Nilay /malay singha roy installing "jio mobile tower" in our village - surikhali, post-panchla, ps-rajapur (Uluberia) near surikhali play ground, which is very close to our villager residents and will be badly affected to small children living in those house. As we know the rules and regulation not followed by this persons and unauthorized mobile tower installing by giving brides to village panchayat members and pradhan.

Kindly take the necessary action immediately to install unauthorized reliance jio mobile tower and save our next generation.
Regards
Your responsible citizen

My last plane is expire on 25 march 2019 so ihave advance recharge the 399plane on date 22 03 2019 plane is sucessfuly recharge bt it is not activate after the expire the old plane on date 25 03 2019 my out going service is stopped. Next day on date 26 03 2019 at 8.40 i have new recharge the 399 plane and amount is dected on my account and recharge is sucessfully and plane is activated now i want to my amount 399rs 22 03 2019 recharge is sucess bt not activate

I am using jio network., the mobile data has exhausted without using it and after 12'o clock also it exhausted immediately retrieve the new data. It happened 22/03/19 and 23/03/19. Also yesterday 27/03/19.

మీ జియో నంబర్ * పై 1.50 gb హై స్పీడ్ ఇంటర్నెట్ డేటా నుంచి 28-mar-19 08:31 నాటికి 50% ఉపయోగించారు. మీ బ్యాలన్స్ మరియు వినియోగించిన వివరాలు ట్రాక్ చేయడానికి 1299 మీద మిస్స్ డ్ కాల్ ఇవ్వండి. మీ జీయో అకౌంట్ ను ఎలా మేనేజ్ చేయాలో, మరింత తెలుసుకోవడానికి, ఈ https://youtu.be/mKc7vFW0BBc
లింకు ను క్లిక్ చేయండి. మీ ప్రస్తుత బ్యాలెన్స్, చెల్లుబాటు, ప్లాన్ వివరాలు మరియు ఉత్తేజకరమైన రీఛార్జ్ ప్రణాళికల కోసం 1991 డయల్ చేయండి

I have 2 jio connections. 1 was bought last year in offer and the battery became week. Hence i visited 27th march 17 hrs royapuram service centre for replacement on payment. The security cum receptionist after noting down my particulars, referred me to the customer care attendant seeking clarification. There is no fault on my part. After hearing partly, customer care attendant ended hearing abruptly and refused to attend me though i was readily obliged to come in queue and furthermore abused me in front of others since I was agitated by his act. I walked out with shame. Please see CCTV recordings

Locality :- dhekiajuri bongali gaon. Bibekananda path. Near tinsukia commerce college. Po - sripuria. Dist & town - tinsukia. (Assam) 786145.

Contact person :- s. Dutta. M/mo. [protected]

In above locality, more than 20000 people residing. But jio 4g service is very worst. Call dropping is main problem for the jio users. The 4g is singal is very poor and maximum times 4g singal is not available at this locality. The locality is situated heart of tinsukia town of assam. Henceforth, net can be run smoothly and become out of service.
Therefore, a 4g tower should be install at this locality immediately to improve and provide better service for the jio users.

Jio recharge successful but not activated
Date : 27-mar-2019
No : [protected]
Transaction number : bv00000x6wis

Please let me know the status and why my pack is not activated even though recaharge has been done.
On dial of 1991, it says my services has been stopped. Please resolve my issue as soon as possible because i am not able to do any calls and data usage.

Hi,
Myself simanta kalita from assam, i have joined as jio as a jcm (Barpeta district, assam) on 12/01/2015 & i resigned from jio on 23/12/2018.
When i went to shq for my pf settlement, hr department saying that i have to
Connect my uan no with adhar card online.
As per government rule adhar card is not mentory in assam/ne, jk.
I have already activated my uan no in epf portal & its active with my salary account.
I have also apply for the adhar card in salary account bank recently and they have given the date 14 june 2019, so i have to wait for another 3 months
For my pf clearance. I am facing huge financial crisis also i m not able pay my emi. So hope you can understand my problem. I have worked /started jio
In assam.
I therefore request you to take the necessary steps or provide me the emaiid/postal address where i should send required hard copies to that address at nhq.
My employee code was[protected]
Name-simanta kalita
Hope you will help me in this regards.

Thanks,
Simanta kalita

I have recharged my jio number with rs. 349.00 through myjio app on 22.03.2019. The aforesaid amount has been deducted from my account but my number is not been get recharged yet. I talked with jio customer representative but he told me that myjio app can resolve my issue. I tried to contact with myjio customer service but i am not able to contact with them. The snapshot of payment receipt of rs. 349.00 is attached here.

I today i tried recharging my jio number with 398/-rs plan of 2gb per day for 84 days.

The transaction method used was upi payment method (Via google pay) and as the transaction completed, money got deducted, the jio app closed/crashed

Now when i tried opening the jio app again, it says recharge your number and i could not see anything.. Money gone and no recharge done.

I have the screenshots of transactions with all the details. I tried calling jio support numbers bt unable to connect with any real person to guide me on this. All automated voices and waste of time.

Hoping to get a solution for this.

Respected sir,
Last few months, I have facing a problem in voice communication, creating a problem just like that in rainy season in contact with earth and got very noisy .Same condition is here . The problem is not only with me it's surrounding to me also
So please take stern steps towards it . Resolve it . Thanks again
Thanks

I have given a request to jio mobile company for port my mobile no to airtel on dated 21 february 2019. But after one month jio is not porting my mobile to airtel. Personally i went to airtel office they said that jio mobile company is delaying port to airtel. Maximum time is for port mobile number is 7 days. But i have already more then one month to apply for port. Kindly do need full. My mobile no is [protected]. And service also not good of jio. And they are giving me a trouble.

Hi, reliance jio infocomm team,

Issue: data not received and incoming/outgoing calls issue even network available 4g/lte.

My name is mahesh and reliance join number -[protected]. I got replace sim on 16/03/2019 and reached 399/-rs in jio store chennai (Kelambakkam).. Still i am facing the issue with data and calls.

Please help with recharge amount 399/-rs.

Thanks,
Mahesh
[protected] (Jio number)
[protected] (Alternative number)

Network issue and slow internet connection

I am living in pcmc area and i am using this jio sim card more than 2 yrs. They are promising to give 4g data but in reality they are worst than 2g data. My internet speed is maximum at 10 to 15 kbps. I have complained about 8 times in these years and everytime they are saying that we are installing our new site nearby you. Pls give us 3 months and u will get good speed. But that never happens. Every time my recharge ends before 10 days it gives me good speed but after then when i will recharge with 3 months plan again in after 2 3 days same condition is happens. Today i also submitted a complaint and same response i got that our network team is working on it. This is the worst experience of sim card i ever got.