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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025

Complaints 6615

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369

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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 130

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Address: B/1 yamuna duplex oppt. Surya appt b/h railway station, nadiad, Kheda, Gujarat, 387002

My service request SR00000VME9U raised on 19-Feb-2019. From last more than 14 days I'm facing the problem of low network stability and very slow internet speed.

I've complained many times about these issue by calling on jio helpline number (198) and also complaint by writing on [protected]@jio.com.

Two times they made me fool by saying that your problem will be resolved in 2 hours and 3 hours and by not regestering my complaint. Then they told me that it will be resolved till 25th feb. But still I'm facing these issues. They are making me fool.

Now, today the advisor is saying that it will take next 7 days to be solved and they are not noting my complaint.

Please help me out.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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K

KRS Sudharsan

from Chennai, Tamil Nadu

Feb 27, 2019

I issue 14500 in the process with +gst 2610 fees collected mohan kumar cantact number [protected] this is fraud mohan kumar

S

Sikander Kumar verma

from Revelganj, Bihar

Feb 27, 2019

Jio ki internet 10 mahino se kaffi slow chal raha hai.Maine Jio me Kai bar call karke complain kiya lakin abhi tak resolve nahi ho paya hai.

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I logged a complaint regarding jio internet speed in my locality through customer service representative with all the information added.Jio accepted that there is a internet issue in the locality.first they told me your request was important for us. But they are not ready to make some necessary action on this. They blame this is due to tourist area . My jio number [protected]

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Address: Ceramic Rd, Purbasha, Ushagram, Burdwan, West Bengal, 713303

I have taken a Jio Fiber Broadband Connection on[protected]. As per there Sales Team they promised to give 100mbps data speed, but the day after completing the installation of their equipment's I found the speed to be around 1mbps to 5mbps. This was also seen by their installation team. He said to lodge a complain at the given toll free number[protected]. This was done through mail on[protected], since then the communication is happening through mail only, but without getting any proper response or service from their end. Since then I have been asking for refund which I paid for the connection Rs. 4500.00, as per the commitment of their sales Personnel Mr Kajal Chakraborty, (Assistant Manager - JC FTTx Asansol) that if I am not satisfied with the service of the Jio Fiber Broadband then the money will be refunded.
Now I am totally stuck. Hope some kind of help I can get through this complaint.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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V

Vikas Sharma369369

from Jodhpur, Rajasthan

Feb 27, 2019

DEAR SIR
i had done recharge of 1699 rupees for my jo number [protected] bthrough jio app but jio app automatically done for all linked mobile numbers ([protected], [protected], [protected])
of amount 6796 .please resolve issue otherwise i ll go to consumer court becouse 7k is not a small amount

Vikas Sharma369369's reply, Feb 22, 2019

please contect on 7976227459

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Address: Coimbatore, Tamil Nadu

Hi,
I recharged jio number [protected] for 198. Received message that recharge was successful and amount got debited in account. But recharge was not done. Second time we recharged for 399rs. Again we received message that recharge was successful and amount got debited in account. But recharge was not done.
Again did the same thing for 399rs

www.rechargecube.in/
Is this website fraud?

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Kiru Ds

from Sayalkudi, Tamil Nadu

Feb 26, 2019

Dear sir
This is sai kiran i am wrongly sent my money to your upi ( bhim) account- reliancejioinfocomm.[protected]@hdfcbank of 1500₹ in[protected]

So i request my money refund back in my upi id of [protected]@upi
I hope you return back my money

Regards
Sai kiran dandu

recharge done got sms but not done - Comment #3362225 - Image #0

K

kalpeshadeshara

from Delhi, Delhi

Feb 27, 2019

I am from bavla, dist-ahmedabad. i am facing very bad jio network in my society and home. we facing this problem last 1 year, i complaint so many time on jio care but no solution

Ê

Êvîl Âttïtùðe

from Srinagar, Jammu and Kashmir

Feb 28, 2019

Sir there is no capability in this area to use jio network i m using it from last 14 months but there is a weak network so that we got problems during voice calls as well as while browsing in our homes

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Address: YSR, Andhra Pradesh, 516269

I have recharged my jio number ([protected]) in 5 days of advance and i did not get any confirmation message. Neither it is showing in myjio app nor i got any confirmation in the call too (When i called 1991). Im not being shown in the "upcoming plans" column too.. I have done my recharge using (349 plus 50 rs voucher) kindly resolve my issue.
I used google pay to recharge.

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Harsha99

from Hyderabad, Telangana

Feb 27, 2019

I'm harsha from andhrapradesh i facing lot of trouble by using reliance jio n/w already i complaint against my issue 6times but they did not solve my issue.i suffered lot off call drops and no clear voice, no Internet accesss last 3weeks.so please solve my problem.

Thanks & Regards
V harsha

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Sir,
I was trying to recharge my no. [protected] with rs 498 2gb per day pack
Instead i recharged it for rs 399 pack by mistake.
I have not even activated it yet, & your costumer support refuses to revert payment or change my plan when i am ready to pay difference of 100 rs as i need 2 gb per day plan only.
You are refusing to help a costumer for his mistake & also not giving any of the refund or any change in plan options which is not acceptable for such a big organisation.

No - [protected]
Upi payment through google pay
[protected]

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Address: Atmajyoti Ashram Road, Vadodara, Gujarat, 390001

I have paid rs. 99 datad 19feb 2019 thru net banking for recharge of my another jio mobile number [protected]. A confirmation message for money received gets. We will wait for two days to start our outgoing facility and net facility but sorry to inform you that till date no facility will start till today.

Kindly advise to change the mobile portability or adjust the amount to another jio mobile number[protected] which will expire on 24.02.2019.

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C

Chottujyoti

from Kolkata, West Bengal

Feb 26, 2019

Jio providing 4g network speed is reducing day by day...customer care are not solving and ignoring the customers...

I am complaining about recharge of mobile - Comment #3362260 - Image #0

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Address: Reliance Jio Infocomm Limited Dube Building, Old Nagardas Road, Andheri East, Mumbai - 400069, Maharashtra., Mumbai City, Maharashtra, 400069

Website: www.jiotowers.com

Respected sir
Jiotowers.com i registered an officer called mohan kumar called me 14500 asked me and then the acceptance piece 50500 asked i cancel my application. I asked him to repay my money that i can not build it. He said[protected]% rate 2610 payments i will send you your money in 10 minutes. I paid an extra 2610 and did not repay me. Can you help me. I urge you to take action against the officer. Website jiotowers.com (I cantact person mohan kumar [protected])

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Feb 23, 2019

Updated by KRS Sudharsan jiotowers.com I registered an officer called Mohan Kumar Called me 14500 Asked me and then the Acceptance Piece 50500 asked I cancel my application. I asked him to repay my money that I can not build it. He said[protected]% rate 2610 payments I will send you your money in 10 minutes. I paid an extra 2610 and did not repay me. Can you help me.I urge you to take action against the officer.website jiotowers.com (i cantact person mohan kumar [protected])

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My jio speed is too slow even when the net data is full. It does not even load google quickly. But at night about 2am to 4am the speed is fast but from 6am to 12am it speed dam too slow. Plz see this concern it study through youtube but due low speed i am facing problems help me. Means the jio speed very slow at morning to night 2am. My money is going in waste using less data from my 1.5 gb this problem not only in my jio sim but dad also face same problem it has been 1 month now. Plz check is matter quickly..

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Address: 4M/192, near manav clinic, bhoothnath road, Patna-26, Patna, Bihar, 800026

Website: indepenttv.in

Dear sir
This is to inform you that i want to cancel my pre booking of my independent tv (Big tv), as i have applied for to many months back with the sum of rs.1999 but there is no response from your side from many months, hence i have taken another connection

So i request you that please cancel my prebooking and refund my money back.

Regards
Mr. Pawan kr. Keshri
Booking i’d-r[protected]
Patna
[protected]

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Recharged 399 rupees from app and it was sucessfully transaction done.. The merchant didn't recharged bur amount deducted from my account... Worst app dint use it fraud... Please don't use this app frouds app... Customer care also don't supports.. No proper response.. Please refund my amount.. Please please consider my requestand please contact to my email... Please keep proper number for customers care not your recorded voice

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Feb 23, 2019

Updated by Soumya CM Not at all replying still

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I have done my jio recharge for 448 plan and i paid 398 and 50 voucher through up in 22nd february 2019. My transaction is successful but i have not received plan.. My jio no [protected] my transaction id hdfa6553f16601a4481bd847ed091e1892d

I did my payment through phone pe upi.. I tried to make a complain at jio care but they are not receiving my plan so i am forced to do it here..

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Address: Vd road, New cantt, 211001

I have made the payment by Jio app for recharge my jio number [protected] on 21 Feb 2019 of 248.00 RS by net banking, amount deducted from my account but recharge not successful.
Ref number of amount deduction is[protected]IGAFLWCNW3
I am requesting you to please do some favourable action for me.

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Address: Vill..Sidhani po.sitoli.. ps baghbar., Barpeta, Assam, 781308

This village 2000 people using reliance jio network.. but we are not get any support of nearest towar. But all are recharge minimum package 149 this package use only voice call.. maximum people recharge 399, 499 but we are not get internet feculaty. Village... Kandapara, Sidhani, gobindapur.. dist BarpetaAssam . Jio is tooo bad👎👎

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Address: 372, library street surlipatti, theni, 625516

Http://www.myreliancetower.com/our-packages.php
This website your website once confirm i will transfer amount your amount puspose jio tower installtion
Account information
Accountant details
Account holder name - reliance jio infocomm limited
Account no-[protected]
Ifsc code - ucba0000062
Bankers name - uco bank
Branch code - 000062
Note-
1-you can make payment through neft/imps/net banking/paytm/phone pe etc
2-invoice amount is totally refundable.

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Address: Bulandshahr, Uttar Pradesh, 202391

Too many time i report for slow net but your care can't take seriously they said wait 90 days then i wait but nothing change i call again but they said they tell me your report too many time ago they again give me time for 90 days
So what can i do...,
I brake your sim card
I am not satisfied its useless company
If you can't satisfied your customers so why you open this company

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Address: Bokaro, Jharkhand, 827004

Hello,
I am residing in sector-4, bokaro steel city jharkhand, 4 days before i have purchased a jiofi with 5gb plan and i am really unsatisfied with its speed, it never exceeds at any time. Sometimes the network here gets so poor that i can not even open a page. I have paid rs. 800 for 5gb plan for a month and i feel it as a mistake now. My work is being hampered, local internet provider was better. This kind of service was not expected form reliance jio communications.
Contact - [protected]@gmail.com

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Address: 313001

16 Feb I done my recharge by jio app of rs 399 applied coupon of rs 50 and payment was done by UPI and money was debited but recharge was not done I tried to submit complain on 199, 198 and I was not able to submit complain I am still waiting for my money refund in my Sbi account please help me to get out of it

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Address: 205001

Sir, i am using Reliance Jio network 's Internet since its launched.In the beginning network services in my area is good but as time passed there are some issues going with signals and internet not working and if its working the speed is committed in package or is not nearly there.I complaint many times to the Customer care of Jio but no result shows, every time they says that your connection is okay but truth is they are just eating money. Every Jio connection in my area is affected like this i asked many peoples around me to confirm that but they are facing the same problem.Internet stops working at night around 7:00PM it shows connection but with no speed. I am requested to take action for this we are giving money for good services but there is only corruption in it.

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I chose jio for their fastest speed and good network ( they claim) but the network of jio is very bad and internet speed is very slow.. i had recharge with 399 for 4g data and calling but i m unable toh use data due to slow speed. I complained for network issues and internet speed but i did not got solution by customer care service.they repiled that where i live has low network coverage thats why they are unable to solve my problem..

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