Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated May 22, 2024
Complaints 6551
Resolved
365
Unresolved
6186
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 130

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
subhan2010
from Bangalore, Karnataka
Report
Copy

fraud company with worst customer care support

Address:Dehradun, Uttarakhand, 248001
Website:www.jio.com

Dear sir,
With reference to my jio prepaid number [protected], for which i applied my initial complaint regarding worst network in oct 2017 & since then jio is not able to resolved the issue till now even after putting the problem to appellate authority also. Around 12 days back, i got a call from jio back office mumbai regarding the same & she told me to change the jio circle as it may be one of the reasons for poor network so when...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravinder Siwach
from Yamunanagar, Haryana
Report
Copy

network or internet speed related issue

Address:Rohtak, Haryana, 124001

Hello sir. Pls. Give me A resolution. Because the jio service in my area is very dull. Bt they said good coverage and they closed my complaint.My area jio speed in last 1.5 year below 1 mbps. Jio executive said this is best 4G speed. They are fooled me and all people in last 1 year...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sourabh33655
from Mumbai, Maharashtra
Report
Copy

not providing better services

Address:Mumbai City, Maharashtra, 400021

I have made complaint to jio care and they ensured me that my problem will be resolved within 48 hours.
First they took around 80 hours to call me and they automatically marked it as solved without any intimation and acknowledgement of me.

Problem is:- i am not getting any access of call and internet access during the city local train travel. I requested for port, and they requested me to not to port and wait for some...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
B@$o
from Hyderabad, Telangana
Report
Copy

receiving a 50+ random calls from different state

Website:Jio

I am receiving 50+ random calls from different places like UP, West Bengal, Rajasthan, Bihar, Goa, Maharashtra, Tamil Nadu, etc even WhatsApp messages as well and speaking nonsense, when I am tried to contact customer care number, they are not responding on this. Please provide solution to this matter as soon as possible. Looking forward to this ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav sojitra
from Surat, Gujarat
Report
Copy

slow internet speed day by day

Address:Surat, Gujarat, 395004

I got slow internet speed day by day at all location i tell my issue jio chat service representative but he left from chat without solve problem and this issue find other customers at different location. Now where i am live there low internet speed available from some days ago so i tell my complaint but jio service is very poor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mjdas
from Padampur, Odisha
Report
Copy

fake data consumption history

Address:754018
Website:www.jio.com

Hello Sir/Madam,
I am using reliance jio as my service provider for internet. I am using 2GB per day data pack. But most of time jio showing fake data consumption transaction and cheat me many times. After complaints to customer care numbers of time but no solution provided to me....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pushkar Anand
from Patna, Bihar
Report
Copy

internet speed.

Address:854340

Internet speed is very slow (50-100) kb/s here in main residential area in birpur. This problem is not just with jio but also with airtel and idea. These companies promises high speed 4g internet and they are also providing it but not here. I even tried to contact them and their risponse was not satisfactory. If we are paying same as rest of india then why are we not receiving as much speed as of other cities....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Altafmulla782
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account but recharge not done

Address:Kolhapur, Maharashtra, 416106

I did the recharge to my mobile no. [protected] from my jio app through bhim, i get the link of reliance jio infocomm on bhim to transfer money and did the transaction which is approved also but rechage not done

Transaction id[protected]

On 29 th january 2019 at 12:09:08...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
F
Faiz1950
from Patna, Bihar
Report
Copy

regarding close airtel payment bank

Address:Darbhanga, Bihar, 846001

Dear sir or madam
I would like to request you to please close my airtel payment bank account number.[protected]. Which is registered with the name of mr. Faiz ahmad. I have to face too many problems with it so please close it as soon as possible.. I have withdrawn the money as much possible for further queries i have attached the other bank statement and aadhar card copy...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sumitkush
from Dehra Dun, Uttarakhand
Report
Copy

poor internet service on lte network

Address:Moradabad, Uttar Pradesh, 244001

Hi, my name is sumit kushwaha. I recently (December 2018) ported my mobile number to jio to use 4g internet to access some video lectures and other stuff since i'm preparing for various exams. Initially i was satisfied by its internet speed and service. But since past few days i am unable to access internet on my phone. I have contacted jio several times by email and phone calls but issue persists. They keep saying, we are working on it,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikas Keahri
from New Delhi, Delhi
Report
Copy

recharge plan issue

Address:New Delhi, Delhi, 110059

I have accidently select a plan of rs 99 from a wallet service but later i received that this plan is valid for only jio phone. I talk with executive that i am not using jio phone then why recharge got successful? I said them that i am not using jio phone so please revert the amount or change it to another plan. But they said they will not do this. This recharge is only useful when you use jio phone otherwise amount will be wasted. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunesh25
from Kunnattur, Tamil Nadu
Report
Copy

missed call abuse

Dear sir,
I have a call from this mobile number [[protected]]. This number continuously giving missed call to my new mobile number and when i called back or attend sometimes he talks vulgarly. So, please lodge a complaint against this number and kindly block any phone calls and messages from this number to my mobile number.
My mobile number is [[protected]]. Thank you.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh Tamizharasu
from Chidambaram, Tamil Nadu
Report
Copy

very poor signals for data connection

Address:Salem, Tamil Nadu, 636140

I am using jio sim from last year. When i used in my old mobile moto e 2nd generation (4g volte) mobile, at the time the speed of my data range is between 100kb/s to 500kb/s. I have wrongly understand my mobile phone having any hardware problem. But now i am using xiaomi mi a1 mobile. Also in this mobile the data speed not exceeding 500kb/s in my location. But other service providers provides 2mb/s to 5mb/s. Why not jio take this as problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhumdev Singh
from Katra, Jammu and Kashmir
Report
Copy

complain

I recharge my jio mob on 24 january 2019 but did not received recharge. My points was also decrease and mcent browser also show recharge received in mcent browser pass book. Some time i wait for recharge which i was done through mcent browser. Then my points cuts but no recharge confirmation message was given to me. Before this recharge i recharge my mob on 23 december 2018....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spnama53
from Jaitaran, Rajasthan
Report
Copy

jio recharge from my jio app

Address:Chittorgarh, Rajasthan, 312001

At 24 Jan 2019 my Jio Recharge has been expired, so I was going to new Recharge at 25th Jan 2019 of Rs 448, that processed it that time I amount has been deducted from my account but Recharge not successful, I try to call jio customers Care but not reply properly, I attach screen shot of my account details, it show amount deduct details, plz slove my problem....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashmiri Rebel
from Srinagar, Jammu and Kashmir
Report
Copy

recharge voucher buy

Address:Srinagar, Jammu and Kashmir, 190002
Website:www.jio.com

My name is Junaid and i recharged 399rs on 24 Jan 2019 at 10:14.Rs50 Discount was provided to me. So i made payment through my paytm upi. The transaction successfully done to Reliance Jio Infocomm Limited.But Didn't Recieved recharge. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to Reliance Jio.
Thank You...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanmuga doss.A
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number portability

I tried to port the mobile number ([protected]) from jio network to bsnl network on 07-jan-2019 and i had submitted mu documents to bsnl on same day and got the new bsnl sim card.

But, till now my number is not ported from jio to bsnl network.

I'm really disappointed and fed up with this issue.

Kindly take the action regarding this issue immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500080
Website:NEW VIENNA ENTERPRISES

I have got a mail from come hr named aayat and said that there are vacancies in jio infocomm limited and took a telephonic interview and said i would be eligible for store supervisor and asked to me pay rs.1800/- as i am looking for a good job i was interested in that and later i got to know that this a fraudlent case when i have seen the offer letter now how can i get my money back they have blocked all my numbers my fathers numbers i dont...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghuveer chhimpa
from Hanumangarh, Rajasthan
Report
Copy

so slow

Address:334201

Sir,
The jio network in my area is so poor that i can't even buffer google page. When i'm using facebook lite app it react like no-network or your network is too slow responding. What a pathetic network. I'm a jio service user from 2018 october. Please take a look on my complaint and reply with an action needed.
Further you can find intensity of network problem by that only that after pusing search button it took 8 min to reach...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Binoy Xingh
from Barddhaman, West Bengal
Report
Copy

very worst internet speed and problem in offline video call

Internet never goes more than 128kbps which is equivalent to not recharging and they use to give a smooth offline video calling facilities that is not working now. Customer care only says we are working and they are working from last 4 months with out any progress only good thing is network coverage....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy