Reliance Jio Infocomm — add on data plans

mukesh 171

from Delhi, Delhi

Address:

Gurgaon, Haryana, 1220001

I had purchased the additional data pack on 15th jan 2019 around 5 pm but was not able to enjoy the facility as the data speed was not available and was informed on calling the customer care that because of high usage in the area the speed is slow and i would not be able to enjoy the internet data. I requested to raise a complaint regarding same and also for refund of the data pack recharged, but the same was denied by the floor supervisor Mr. Akshay sharma.

Its surprising that the company executive was not even bothered to register the complaint. Company inspite of being aware that there are speed issues, they are selling the additional data packs and are simply cheating the ignorant customers

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Comments

Disha Jani

from Surat, Gujarat

I have recharged my Jio sim through UPI (linked with BOB) Its shows successful transaction but Jio doesn't show any recharged or I does not get any text message regarding successful recharged
Transaction ID from UPI :[protected]

Saourav Das

from Mayiladuthurai, Tamil Nadu

I also felt Reliance Jio data is getting exhausted very fast. ... Cross checked with MyJio app also that my data is available full 1.5GB. ... Why is my Jio plan of 1GB of data for a day getting exhausted without any usage?

Kasaiah gajula

from Manuguru, Telangana

Sir our points are cancelled but recharge is not done please do the recharge