Reliance Jio Infocomm — add on data plans

 
4 Reviews
 mukesh 171 on Jan 15, 2019
I had purchased the additional data pack on 15th jan 2019 around 5 pm but was not able to enjoy the facility as the data speed was not available and was informed on calling the customer care that because of high usage in the area the speed is slow and i would not be able to enjoy the internet data. I requested to raise a complaint regarding same and also for refund of the data pack recharged, but the same was denied by the floor supervisor Mr. Akshay sharma.

Its surprising that the company executive was not even bothered to register the complaint. Company inspite of being aware that there are speed issues, they are selling the additional data packs and are simply cheating the ignorant customers

Complaint Status


[Jan 16, 2019] Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

I have recharged my Jio sim through UPI (linked with BOB) Its shows successful transaction but Jio doesn't show any recharged or I does not get any text message regarding successful recharged
Transaction ID from UPI :[protected]

I also felt Reliance Jio data is getting exhausted very fast. ... Cross checked with MyJio app also that my data is available full 1.5GB. ... Why is my Jio plan of 1GB of data for a day getting exhausted without any usage?
Sir our points are cancelled but recharge is not done please do the recharge

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    Customer satisfaction rating
    4%
    Complaints
    4012
    Pending
    0
    Resolved
    176
    phone
    +91 96 8555 5532
    location
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    Reliance Jio Infocomm - add on data plans