Reliance Jio Infocomm Complaints & Reviews

Hello,
On 11th feb, i did a payment of inr 149 via upi payment to reliance jio. Money has been deducted from the bank but the recharge is not yet successful. Hence, i had to recharge again with inr 399 which was successful. So, i want the former inr 149 to be reverted back to my account.
Please try to resolve this issue.

Thanks and regards.
Saurabh

12 february 2019 at 1:00am my data was supposed to filled by 1.50 gb so it got filled than i off my data than in morning at 8.25 i on my data, i received the message that you have exhausted your 1.50 gb of data without even using data... I am using jio since it was launched and this is not really expected from the company, please stop cheating your own customers. I request jio to look after it or else the way they got huge customer base in such a short time like wise they are going to loose their customers in very short time in near future.

Special recharge of any company
2 plans are same this condition
Wrong plan will activate.
This condition no refund by any operator

Do something for recharge special plan first recharge by any plan any operator then plan will confirmed by mobile operator.

Refund of recharge of telecom company very necessary for users. For within recharge to maximum 2 hour.
Mobile operator will call to user to confirm of special recharge plan.

Sir i have purchase lyf jio phone two weak ago with one year warranty. But after one weak charger not working. I will go service center kannauj u. P employee behavior very bad. Demand 100 rupee for charger and no replace. Reason charger pin take your mouth. So im not replace.
F50y black imei-[protected] ean[protected]
Rsn-rmphpiea0359705
Dear sir please note complain & action
Problme - charger not replace
- guard & staff miss behave in service center
My mob. No-[protected]

Today (11 feb 2019) at 1:28 am i complete payment of rs 149 for 1.5 gb per day pack but i did not received confirmation about the completion of payment. Even my account was debited of the value but the purchase is not shown. Please either refund the value or complete the recharge. I would like you to look into the matter and contact me as soon as possible to update me on the situation. Hoping this would not happen again

I have ported my idea sim to jio... And that no. Is registered with my bank account.. After porting to jio.. I am not receiveing any messages from bank like money added or deducted and my this no. Is registerd with bank instead of that i am not receiving any messages from bank. Kindly resolve my problem as soon as possible. It is urgent as it is bank related problem.

Sir

My number is [protected] and residing at naagachery, anad nedumangad, trivandrum, kerala. Our area have poor reception quality of signals of jio connection and there my my work can. T be completed properly. I request you to take necessary steps for improving the signal quality in our area. There are about 1000 connections of jio in this area.

Radhakrishnan k

I have done the payment for recharging my jio phone number through google pay upito: reliance jio infocomm limited (Reliancejioinfocomm. [protected]@hdfcbank) rs.399 money got deduducted but recharge was not done.
Could you please look into the issue and have done the payment for recharging my jio phone number through google pay upito: reliance jio infocomm limited (Reliancejioinfocomm. [protected]@hdfcbank) rs.399 money got deduducted but recharge was not done.
Could you please look into the issue and refund my money my money

Hello,

My jio active plan expired on 7th february, 2019. I recharged my jio number via my jio app today, i. E., 8th february, 2019. I recharged with rs. 398 plan (Rs.348 because of rs. 50 coupon). I got the message from my bank that the transaction was successful and the money was deducted from my account. The message on my jio application displayed that transaction is in process, it might take 60 minutes, and i will be notified when transaction is completed. It has been almost 3 hours but i haven't got any notification. I have been checking via my jio application, it keeps saying that i don't have any active plan. Kindly resolve this issue.

Thank you.

Gaurav kumar
Mohalla-jalesari gate
Town+post - purdil nagar
Tehsil-sikandra rao
District-hathras
Pin code - 204214
Jio number - [protected]
Alternate mobile number - [protected]
Subject - 399rs. Balance deposit refund
Feeling-india's no1 bad services jio company
Time - minimum 4.5 month ago 399rs. Balance refund complaint but no processing my complaint i'm so sad...

Team,
I am working in infosys sez bhubaneswar, odisha. The exact name of the place is arisol. It is near jatni.
The internet speed is very poor over. It feels extremely irritated. Forget about downloading.. Browsing is a very difficult task in mobile. If you are using a laptop then.. Buddy you are gone.. To browse one page you may take 10 mins if you are lucky.. Otherwise.. You only see the error page in browser.

Terribly slow network. Spped is 5/10 kbps here

Team,
I am staying in at - khamigan, po - pachhikote, dist - jajpur, odisha,. It's my home town and a rural area.
The internet speed is very poor over. It feels extremely irritated. Forget about downloading.. Browsing is a very difficult task in mobile. If you are using a laptop then.. Buddy you are gone.. To browse one page you may take 10 mins if you are lucky.. Otherwise.. You only see the error page in browser.

Terribly slow network. Spped is 5/10 kbps here

I have done the payment for recharging my Jio phone number Tez(Google Pay) UPI. Rs. 399 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

I tried to recharge my jio number - [protected] with rs.399 using jio web.

Jio number - [protected]
Transaction amount - rs. 399
Transaction date - 06 feb 2019

Transaction was successful and money was debited from my account. However, recharge was not done. Please advise at the earliest. This is extremely disappointing that india is moving towards digitization but companies who started the trend with providing 4g to remotest of the villages has such loop holes in online recharge through web. This is not expected from such renound brands.

Dear sir
I'm using jio services for my m # [protected] for calling and net. Right in the morning i get up and i receive a msg that 50% of my 1.5 gb data has been exhausted. This is nonsensical and ridiculous. No one else can use my data.
Also jio doesn't give facilities to talk to its representative. Please take necessary action so that we can talk directly with a jio personal.
Thanks.

My name is deepansh singh. My jio number [protected] got disposed off by jio on 27 december 2018 and now it seems to be allotted to someone else without my will and permission. On 26 december 2018 i recharged my number with 49 rupees monthly pack and suddenly on 27 december, my number got disconnected without any reason or notice. There was no signal receiving by the sim in my phone. I visited jio care and service center both but they replied that haven't seen something like this before so they can't help. I contacted at [protected]@jio.com but got no help there. Tccms website was also down in those days so i was not able to complaint. On 7 feb i randomly tried to call my number and it started to ring but someone hung the phone after saying hello. Why has this happened? And why has my number been allotted to someone else without my consent? I did not request any port and nor did i ever wanted to delete the number then why has my number been discontinued? I was a regular user of the number and regularly kept it fully recharged. I also didn't get any notification prior to the disconnection. Please help.

From 1 year, i had been complaining the low network and slow internet speed in my area. The customer care wastes my time over phone and says due to increasing users, the speed is slow.
Due to increasing demand, the speed is slow in your area. We are stupid and do not understand supply-demand model... Is this what they want to say?
I am paying 399 for 70 days and getting no speed and my entire 2gb quota is wasted per day. Accordingly, i need a compensation from jio for each day. Kindly calculate 399/70 per day and refund my money for past 5 recharges if my usage quota is less than.5gb per day.. I claim that i wish to use 1.5gb quota everyday but poor net refrains me and i am not able to use more than.5 gb.. Kindly refund my money else i have higher authority to go to to get my money back from such fraudsters

I lost my sim card and got a new from jio store of my city, they said that the sim will be activated in 24 hours but its over 40 hours and my sim is not activated yet. My college registrations are started and for registration i need my registered mobile number to get otp, but due to this carelessness of jio, i am unable to do so. I tried calling the customer care many times but i dont get any response from them, they did not even pick up my call. What should i do now?

I tried recharging my reliance jio account with a 2 gb/day data plan for 84 days, eventually costing ₹398 after using a jio voucher. I paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But in spite of paying, as well as utilising a jio voucher, i didn't get a message from jio stating that my data plan was activated.

I request that either the above-mentioned data plan be activated for my jio account, or that the same amount of ₹398 be credited back to my bank account (Upi account - [protected]@oksbi) in order to conduct the same transaction again.

I have recharge my jio pre paid number on 2nd february 2019, vide ref no.[protected]gafhzqew5 for rs 399.
Please look in to the matter immediately and advise me when my this transaction will be activated and i will get my balance in account?
As, at present due to non receipt of balance of pre paid above recharge my outgoing service of my jio no is disconnected from today and facing harresment in communication and internet.
Please do needful and oblige me.
Sudhir vora.