Reliance Jio Infocomm Complaints & Reviews

Hi Team,

Today 1.49GB exhausted at 12:57 AM. Data Refresh time is 12:50 AM for me.

How is it possible to utilize 1.49GB in just 7 mins?

This is the second time I am facing this issue.

Could you please clarify if there is any problem with your system OR intentionally JIO is indulge in this kind of data fraud?

Thanks,
Sanjay...

I have been complaining jio customer service since the past 5 months about the poor connectivity and the terribly low internet speed. They always come up with the answer it's because of the data traffic on your area and say they'd be installing a tower soon. But nothing further happened and my problem remains the same. The low speed hampers my daily work on the internet. The speed is never above 1 mbps and mostly much below that as you can...

Jio service is not satisfied as we paid for this.
Network speed is slow, call drops are happened frequently. I live in a village so we can't get a good internet connection. As per makingdigital india we all should have a good internet connection. For getting this service we pay jio. Then why we can't get internet coverage as a city or town have....

I have recharged 399 plan through My jio app and applied coupon so 349 got deducted but I didn't receive any confirmation SMS and recharge is not done it seems.

Please verify and activate the plan.

Transaction done by ICICI Net banking

Transaction Remarks : BIL/ONL/[protected]/Jio Money/RELI
ANCEJIO_PIC/Recharge

Thanks
krithika M...

I have recharge my jio sim from rs 399 and validity upto 30 jan 2019. All calls free and daily 1.5 gb data daily in this plan but from today i am not able to make any call. Today i found one msg that i am missuse this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to reacharge rs 149 or rs 399 plan for continue outgoing call. But in term and condition not any place this is not mention...

I have recharge my jio sim from rs 399 and validity upto 30 jan 2018. All calls free and daily 1.5 gb data daily in this plan but from today i am not able to make any call. Today i found one msg that i am missuse this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to reacharge rs 149 or rs 399 plan for continue outgoing call. But in term and condition not any place this is not mention...

I have made a payment of rs 399/ through my debit card on[protected] but i am shocked to find that my recharge has not been activated yet. The error was just detected by me yesterday only since the sim is being used in my ipad & it runs on wifi also. To be fully sure i got my bank passbook updated to find a sum of rs 399/ has been transferred in reliance jio account on[protected] & a transaction confirmation too came from reliance jio indicating...

My application no. Rjil /181207/0016614 approved for installation of mob tower at harbhajwala district dehradun - uttarakhand. I have already deposited processing fee rs 18313/- in favour of reliance jio infocomm ltd on 3 november 2018. After submitting documents i have told to deposit rs 52500/- in favour of reliance jio infocomm ltd. Kindly advise me this is genuine party or otherwise. I am getting many calls from fraudsters. Expecting...

Went to jio service centre at velachery for my dad jio phone and the # is [protected] issue. They said need to replace and asked us to go near by reliance digital shop. There poor responds and finally replaced new sim after providing photo and aadhar proof. But still my problem not yet solved. And called customer care they said system about to reboot not able to do anything. Is this digital world?...

Submitted a sim replacement request on saturday, 08th dec... But till now its not active... After repeated complaints also no action is being taken..

Worst customer service... Hopeless service ever.

Please take immediate action and provide me an update.

Reference ticket numbers:

A) sr00000tnq5c
B) sr00000tplov

Customer service executives are totally hopeless.br...

I have recharged 99 plan which is available in the plan list on jio app. But after recharge the plan is not working on my mi note 3. I have done recharge from same phone as per availability. After realizing calls and internet is not working i called customer care and check the same but customer care person explain that this is a jio phone plan and will not work for other phone. So i have ask him to refund money or provide coupon of my money...

I recharged my Jio sim for Rs. 399/- (Rs. 449 recharge - Rs. 50 discount voucher) on 23th November, 2018 at around 22:18.

I chose the UPI method for payment and it asked for Rs. 399/- to be approved to pay [protected]@icici.

I approved the transaction and the amount was debited from my account. The UPI ref no for that transaction is[protected].

But, the recharge was not done even till now So...

Dear sir,
Mobile no: [protected]

I have opted for porting of my above mentioned mobile number from airtel to jio prepaid., on
I have visited your jio store at thakur complex, kandivali east, mumbai address being:
Shop no. 2/3/11, building no. A/1, saraf chaudhary nagar, thakur complex, kandivali east, mumbai 400101, maharashtra on 1st december 2018. They gave me a new jio sim and advised me that it will...

I have been communicating with jio customer care since november the 23rd for international roaming pack

I requested international roaming to be activated by paying rs 5751 on 23rd november. And i clearly mentioned them that i will be travelling alone so need hassle free services.

I left india on 24th november and i was informed that as soon as i land i have to make a call or send msg to activate the pack. But...

Sonu saxena a/c no [protected] ifsc code punb0402100 paid amount this a/c rs 112500 fraud ms. Anjali sharma mobile no[protected] detail file reljiotwr 9682 email id - [protected]@gmail.com, kapil sharma a/c no [protected] ifsc code vijb0006091 inke droubra mujese tower lagwane total amount114750 liya gaya lekin tower nahi lagya gaya pls reterun my amount a/c no [protected]...

Hi,

This is complaint from hanumaan tekadi, vevoor, palghar east 401404.

Jio is going to install new mobile tower in our area which is very near to the our home.
There is lots of free land to install tower from resdentila area.
As the current location is very near to the houses 3 meter.
So request you to take re survey and choose appropriate location to the new tower from safe distance...

I was using jio postpaid number ([protected]), for that i had paid security deposit amount initially.

In august month, i have ported out to other network operator but i did not get my security deposit amount refund back.

Inspite of taking multiple followups and escalations in reliance jio, i am not getting my amount rs. 688.15 back. I have also dropped an email to appellate authority but not getting any help...

I recharged my jio number for rs.150 plan.
My transaction was successful at the end
I received a confirmation from state bank of india.

Transaction id: igaexpbnn1
Transaction date and time: on 7 dec 18:21 hrs
When i logged into my jio account it shows no active plans
Jio customer care should take some neccesary action and resolve this issue as fast as possible....

I am joi customers since its start...
And i'm facing this problem for 1year...
Connection is good but internet speed is worst than 2g.
After complaining many time i didn't get any solution or improvement...
When i try to open any website it takes 15 to 20 minutes and after that it says connectivity problem or dns connection failed. Network condition is good i can call anyone but not able to use internet. For some...

Dear sir,
As we had procured this cell phone on 18/09/2018 probably we have utilized it for only one month even after using very carefully an battery problem arised but when i went to my nearest jio phone care i claimed warranty against my cell phone but the customer of jio phone care was telling that battery and hardware is not claimed under warranty this is unfare jio customer care giving fake promises about warranty....