Reliance Jio Infocomm — Automatically data is getting exhaust in jiofi device

Aakash121394

from Lucknow, Uttar Pradesh

Address:

Jaipur, Rajasthan, 302021

This is regarding the issue that i've mentioned in my previous complaint (Service request id sr0000093x36). Today also my data got exhausted and i didn't even use that data. I don't know why but this is happening with me in between 12.45am to 1.30am. Jio automatically exhausts my data for no such reason and this is very disturbing and disgusting. It is showing that i've used 1gb of data at 1.10am. Well i didn't download anything neither do i watched online video, i used whatsapp only that too without downloading then how in the world my data got consumed? I've lodged another complaint regarding this but i want a proper solution now.

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Comments

DrDipak Patade

from Dhule, Maharashtra

This is disgusting as it's get automatically consumed and not able to utilise whenever required ...complained about the same to customer care .not satisfied with their answer.

Alexis Sanchez

from Pune, Maharashtra

I am facing the same problem.have you found the solution?

AnkiP

from Korba, Chhattisgarh

Same problem with me..please solve the issue

keshav00

from Basti, Uttar Pradesh

same problem for 2 weeks

ali_firoz

from Raha, Assam

Same problem its been a week now...custoner care ask to wait for the update in my jio app...and when it get updated no obe answer the call instead they say maybe someobe is using the data ..i have tried everything failed to get back data