Reliance Jio Infocomm Complaints & Reviews

Dear sir,
I have done wrong recharge on [protected]. I have done recharge of 409 rs via google pay. And it showing payment is sucess. I have done recharge on 16 november 2019. My number is [protected]. Please reverse this recharge to the correct number. I have attached the screenshot of the payment details. Kindly please reverse the recharge for the correct number.

Sir,
I am very angry with jio network bcz last one month they giving poor quality of 4 g network in our town. We have been complaining this problem to the jio customer service since 15 days but they are not taking any necessary steps to provide better 4g network in our town. If they don't give a proper 4g network in our town then they should close their service in our town. We are not consume their service in free. I mentioning our address where we are getting trouble is - town-sarthebari, dist-barpeta, ward no-2, pin -781307, state-assam. I have a small request to jio if you don't give proper 4g network in our town then you should close ur service in our town don't harrassment ur customers.

No network in wagholi pune region. No data speed. Internet not working. Call drops. When contacted to customer care un clear and nonsatisfactory information given. They take our money now and without providing service they asked us to wait till they resolve the issue. And the issue resolution time is unlimited. Nobody cares just cheating with customers stealing our money. The most third class 4g network here is jio now a days. Bsnl 3g works better than jio 4g. Stealing our money and irritating with low speed data and call drops.

Dear sir/ mam
I recharged a jio phone plan of rs 185 on 13 november 2019. But unfortunately it was recharged on non jio smart phone. Customer is unable to use recharged amount.
Details are as under
Id[protected]
Opt id - br0003khknwb
Mob no - [protected]
Recharged amount - rs 185
Time - 20:40
Date - 13 nov 2019
Please resolve the issue at the earliest

I have recharged with sum 448 rupee from my jio app but jionet is not up to mark where other operators are providing speed in mbs jio is failing to maintain it's in kbs.
I am unable to do my daily routine work, important messages online.
Jio care executives are saying they can't help in such. What a consumer can do. Totally frustrated and exhausted. I cant port to other networks.
I recharged jio sim recntly and its expires on 1jan.2020.
Please help and take action against jio telecom company.

Today (14 november 2019) i connected my jiofi device ([protected]) to my laptop. I checked available data and it was showing 2gb available. After using facebook on my laptop for the 30 minutes, the daily limit of 2gb was exhausted. Without connecting any other device, without downloading and without playing any videos, the data got exhausted in 30 minutes. Similar thing happened yesterday too. I request the company to please look into the matter and restore my available data.

I have been using jio sim for the last two years, when i was in kolkata there was no network related problem. I was transferred last year to the fatapukur (Pin code-735134) in jalpaiguri district in west bengal state and since then the network problem was started. Although initially unable to complain about it under work pressure, i was forced to make the first complaint on 31st october ‘2018 with service request id-sr00000sa0e9. I was informed by jio, there is a network problem where i work and for this the jio network team is working and will be fixed very soon. If it is too long, the problem will be completely resolved in 120 days from the date of complaint.
I have called 3-4 times and complained (Appellate complaint number - sr00000z2246) about the network but every time jio gives assurance that, “within a few days the network will be working fine” but yet nothing is happening.
Today i have received an update about appellate complaint number - sr00000z2246 from jio, where the jio team has made a statement, there is nothing to be done for this problem now.
My question is, i have been reporting my problem for the last one year and why does jio say such things every time?
Please let me know team jio, where you say, you will give data at gb/s through jio fiber there byte per second speed is not your shame???
There are an estimated 100 to 120 jio users where i work, and everyone suffers like me. What are you doing to such people? Fun/joking/ jesting?
I have attached some snapshot, where you can see the network speed and how long it takes to finish a task.

If you can not solve this problem, then the money i recharge in the last one year should be returned to me.

My data has been revealed to another company (Hdbfs) by a jio employee without my permission.

Recently i lost my jio sim card, so for replacement i went to my nearest jio store on sunday (10th nov 2019) evening. I verified my identity and got a jio sim card. It did not activate. So i went to the same store today (12th nov 2019) and there was a gentleman and a lady who i talked to. They checked the status and said my sim card...

Hello my name is narasimha my joi number [protected]
I complained about network issues several times and gave appellate complaints alo but they are not taking complats and telling that my previous complaints are with them and they are working on those. I am asking them i am paying some amount as others for getting services but i am not able to get service from them if they don't give services what i paid for why should i pay money for that. If i dont recharge my they will stop services immediately but if they are not giving services what i paid for why should i pay money. Please take action on them to improve network coverage by upgrading existing site or installing new site.

Respected sir / madam

My name is virendra kumar

This is my jio reliance number
[protected]

This is my address
Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

Latitude 26.07488 and longitude 82.72963

[protected] pratik sir jio offficer of shahganj
City had send rf team to dharmendra tiwari

[protected] dharmendra tiwari
Rf team manager who had visited the site

Engineer had visited today he had found low network coverage and he had given report to his operation manager for new site

He had told me to contact company for new site on ur land.

He had taken all report and he told us that he will submit all report to planning team for new site

He told don't i will give my report to
My manager he will workout for it

Now we are waiting for next team to come

Plz tell us when next team will come for paper work on our land

Plz forward my concern to relavant team to work on urgent basis

Respected sir / madam

My name is rahul salve
This is my jio reliance number

[protected]

This is my address
Land 92 ghotan, taluka shevgaon district ahmadnagar, maharashtra pincode 414502

Lat 19.398389
Long 75.291835

Sir i had brought the issue of network coverage of jio in our area is totally low and weak coverage. I had try to esclated this issue to all higher authorities of jio and relavant team to jio care but no one is trying to help me

I m requesting to jio higher authority to plz registered this network coverage of our area and send the rf team and network team to visit in our area ghotan village...

It is humble request to jio higher authority to look into this matter of jio network coverage issue in our area and send the rf team... I m ready to help jio network team for jio network tower installation and all clearance from local authorities which team required from us

Waiting for u r revert for registering complaint of network coverage immediately from u r end and give us the resolution once the complaint will registered and it will be resolved then closed the complaint

If my complaint is not willing to take by appellate executive specially benson samuel sir, jaya madam, shoebh khan, dipesh angane sir, mahendra shrivastav sir,

Then this 5 executive which i know that they are ignoring my complaint
[protected]@trai.gov.in chairman of trai

I will personally complaint this 5 executive if they will ignore my complaint and will not registered complaint

Then god knows where they will worked in future because ignoring me it's ignoring my character by them

Because i will personally take this matter to appellate desk of trai
[protected]@trai.gov.in

Then cag person will not view my complaints main trai department will worked on my complaint

I m requesting to àppellate desk executive plz registered appellate complaint for 39 days immediately from your end

Respected jio higher authorities
My name is amol shinde
[protected]

This is my address
At post - 23 ambak
Talluka kadegaon district sangli, maharashtra
Pincode 415303

16 october 2019
Kiran suvarna sir had called us from
[protected]
6.02 pm
And discuss the matter and told us they will contact nagar district area zonal officer
Kiran1. [protected]@ril.com

Kiran sir was taken the responsibility of my tower installation process they had told me that i will arrnage metting for paper work

And kiran survana sir had asked all the details to me and i had provided all the details which they had required and after that they told me i will arrnage new meeting for tower installation paper work

I had waited for 15 days from for kiran suvarna sir word they had not picked my call and i had taken leave for paper work for 15 days... My salary had wasted of rs 18000 because of this kiran suvarna sir

Sir plz take necessary action against kiran survana sir for harrassment and give me my loss amount of rs 18000 which is happen due to kiran survana sir

Plz do the investigation i m frusted of kiran suvarna sir harrassment plz take necessary action against him and plz give me my loss amount of rs 18000

I m attaching the mail that kiran survana sir had called from his side on 16 october and told me that i will arrnage for paper work for tower installation plz give me the resolution from relavant team

I booked jio phone on 22nd october via my jio app and for this i have paid the amy 808₹ on the same day but still i didn't get my device for this issue i have sent mails to [protected]@jio.com but i didn't get proper response every time i got same reply as we have forwarded your issue to concern team.

Please let me know what should i do know i am hoping that my issue will resolve now.

Sir,
I have honour to inform you that i am an inhabitants of harimghata farm, dist-nadia, pin no-741252, state- W.B., In our town the 4g data speed of jio is too poor. If they don't give a proper 4g speed in our town then they should close the service in our town. I have been complaining this problem to the jio complaint portal since one month but they are not taking any necessary action to this problem. I have a small request to consumer complaint forum to take necessary steps.

Dear sir,

I have a issue regarding network settings. 1. Services are disabled in hp areas after upgrading all roaming settings.

2. No services are showing on display.

3. I used another volte handset and used sim in hp or roaming areas but same issue faced by me.

4. I also called so many times at customer care but no satisfactory response given by customer executives. I have no speed issue or call related issue. Only one issue occurs regarding sim network not coming in roaming areas.
Kindly resolve this issue on priority basis

5. Sim swapped also done

6. Same handset other operator like (Airtel, idea) 4g services working fine in roaming areas and network coming also

@jio team kindly resolve this issue on early basis otherwise i will port into other network

Handset details :-
Realme c1 (Volte handset)
Imi:-[protected]
Sim imsi number:-[protected]
Mobile number:-[protected]
Alternate:-[protected]
Location:-punjab
Issue facing in roaming state:-himachal pradesh or other outstate

Regards
Ankush duggal

I have unlimited voice and data pack active on my wife's number and even then they barred her outgoing call saying she has overused it. Then why are they saying it's free and unlimited. This is a total fraud and they are fooling us saying it's free and unlimited. What is the meaning o[censored]nlimited usage when they are capping it. When enquired they are saying it their right and they can do it.

I made a incorrect recharge to my smartphone's jio sim to jio-phone's plan.

So i requested for refund/ transfer/ adjust.

But customer-care denied and told they don't have provision to do the above.

Is this the process in this technology developed country?

There is no value for humanity, only money plays here.

If money is there, people kill the humanity.

Please escalate it to jio corporation.

Respected Sir / Madam

My Name is Umesh Kumar

This is my Jio Reliance Number
[protected]

This is My Address
Room 12 Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

Latitude 26.02776 and Longitude 81.80807

Complaint Registered But no One had came after Registering the Complaint plz do the needful on urgent basis immediately

Plz send the RF Team immmediately on urgent basis plz do the needful on urgent basis

Plz Forward my concern to Relavant team to Send RF team immmediately to do the process on URGENT BASIS

Waiting for the Jio for Resolution on urgent basis plz do the needful

This is my Allternate Number Plz Call
[protected]

I recharged my number with a 98 rupees, 2GB for a month pack however it was done by a fault, I've now recharged my phone with 149 rupees but my data speed has not increased. It's been about three days, on calling 1991 I have been informed that I have exhausted my 98 rupees pack, however it does not not acknowledge that I have also recharged again.

Sir,
I have honour to inform you that i am an inhabitants of town-sarthebari, dist-barpeta, pin no-781307, state-assam, ward no-2.in our town the 4g data speed of jio is too poor. If they don't give a proper 4g speed in our town then they should close the service in our town. I have been complaining this problem to the jio complaint portal since one month but they are not taking any necessary action to this problem. I have a small request to consumer complaint forum to take necessary steps.