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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 101

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Address:Pune, Maharashtra, 411014

Hello,
I have been trying to convey Jio that my number is 'not registered' on Nccptrai registry maintained by government to avoid spam calls and messages. But Jio is not responsible for that. I have informed Trai customer care too, but no one is helping me out.

Please help me to file complaint againt jio for not putting my no. On DND.

Thanks and Regards,
Mohini Mhetre...
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Address:MOTI BAGH, New Delhi, Delhi, 110021

Sir,
Reliance jio has cheated me as i have recharged today of my prepaid account of my 4 g mobile number [protected]+ data for rs 98 vide operator reference no. [protected] dated october 3, 2019, but neither my mobile has been activated nor the money refunded nor any intimation from reliance jio. Moreover, all of their customer care numbers i. E. 198, 199 and[protected] are also not being answered. The situation become much grave...
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Sanjeev Chodankar
from Mumbai, Maharashtra
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internet slowdown from few weeks

Address:Dahisar east ,Vaishali nagar , Santa namdev Maharaj road, Mumbai City, Maharashtra, 400068

Hi reliance jio
We as residents of vaishali nagar dahisar east mumbai 400068 are facing slowdown of the internet. We tried to contact the online chat and received a feedback that the team is working on this. It's been more than two weeks but the problem still persists. I usually use the mobile hotspot for client calls but i am not able to do so from last few weeks which is affecting my work. Please do the needful at the earliest. I...
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Sushant Munshi
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billing dispute

Address:Jammu, Jammu and Kashmir

Since august 2019 internet 3g/4g is barred in jammu (J&k) but still jio is sending bills. What are you guys not aware that government has done this action?? Why you are taking advantage from this? Why not being behaving like an educated and responsible persons???
I have not consumed your services since august then why should i pay for it???
0...
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Naresh2001
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complain about my recharge of my jio no. (my money deducted from my ac. but recharge not done)

Address:Village nagla harji, post baimveerpur , tehsil atrauli, Aligarh, Uttar Pradesh, 202281

Sir, my name is naresh kumar. I recharged my mobile number [protected] for 399 rupees from my jio app on 23 september. Money was deducted from my bank account and not recharged. After waiting for 2 days, i talked to jio care, they told me that we have not received any money and they refused to refund my money. I had also talked to my bank they saying that the transaction has been successful on our behalf. I want to get a refund of rs 399 in...
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G
gskandan
from Chennai, Tamil Nadu
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non refund of deposit money rs 2500

Address:46/8 Fourth Trust Cross St, Mandavelipakkam, Chennai, Tamil Nadu, 600028

I have taken jiogiafiber wifi connection from reliance jio in july 2019. I paid a deposit of rs.2500 (Refundable on surrender of connection) for the same.

I have surrendered their equipment on 24.8.2019 due to non performance as promised.

They promised me to refund the amount of rs.2500 with 14 days of surrender.

Regre to inform that till now 05.10.2019 7 pm they have refunded the money. They didnt...
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Lobster129
from Mumbai, Maharashtra
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slow network after 8:am everyday

Address:Saharanpur, Uttar Pradesh

It's a matter of time only for i am complaining about slowest net speed after 8am. The net works perfect before 8am but it's gradually decreases to about 120kb after 8am. I request you to please address the issue and improve net efficieny for it's very annoying to use a network which is slow and for which you have paid full amount. It's my humble and last possible request to you to please enhance the speed or i should have to switch to another...
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Pranavsharma97
from Mumbai, Maharashtra
Aug 2, 2021
This thread was updated on Aug 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive upc code

I want to port out from jio to airtel. I have sent sms to 1900 more than 20 times and i didn't receive any upc code from 1900. My mobile no is [protected]. Please resolve this problem as soon as possible because i have to share the upc code with airtel. This is the 2nd time i am facing this issue with jio. They might have blocked the porting system for me so that i woun't be able to port out from their network....
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Kintan Patel
from Ahmedabad, Gujarat
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slow speed internet in my area

Address:23, Patel Nagar society, chhani gam, Vadodara, Gujarat, 391740

I am user of jio customer slow speed internet face in my area.
The jio telecom company said to me since 3year your problem of slow speed internet was solved in 3 month but don't get any solution i.n my area still today I talked to executive. & He said we work in your area for good connectivity of internet....
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shahnawaz8786
from Mumbai, Maharashtra
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recharge successful but payment not received to jio

Address:Kolkata, West Bengal, 700014

I did a recharge of rupees 448 (498 recharge 50 rupees jio coupon) on 15th september 2019, at 11:32 pm through google pay via paytm payments bank the recharge was successful but the jio customer executive said that they have not received the payment they said me to wait for 24 hours i waited for 24 hours but after that they said me to wait for 10 business days after 10 business days also i did not get my refund neither my recharge back i...
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bluesmodak
from Chennai, Tamil Nadu
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jio is selling my number in spite of activating dnd

Address:Plot# 1/159, Athreya Sharaba Appt, Anjaneyar Koil St, Vengaivasal, Next to Win Flower Play School, Chennai, Tamil Nadu, 600126

I keep getting marketing calls inspite of activating dnd for my jio phone number - [protected].
I keep getting marketing call every day and it is very disturbing and it is a kind of harassment for the customers.
With this i would like to luadge a formal complaint against jio that even though i have activated dnd jio is ether allowing these calls to pass through to my number or selling by number to the telephone marketing business...
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Jazten Kenneth
from Chidambaram, Tamil Nadu
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recharge successful but plan was not activated

I recharged to my jio no:[protected] by using net banking(bebit) from my jio app and i got a message from bank saying that the amount transfer was successful (399rs) but my plan was not activated.i want my jio plan to be active now.pls verify my no and recharge my jio no with the data plan of Rs399 as soon as you can or returm my money back...
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A
Arijit Acharya
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unique port code not received

Address:713321

I sent A message writing PORT MY MOBILE NO and sent it to 1900. The only message i got was from jio about lodging service request. I did not received a code and customer care guy was like a robot saying the same thing again and again. There is no reply from 1900 or 1901.I have to port as soon as possible as I am going out of station....
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Rambabu Swami
from Mumbai, Maharashtra
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internet or call services

Address:Saran tiraha bassi, Jaipur, Rajasthan, 303301

I have very poor network at my current location.
I am not able to call from my room, i am going on roof or outside home for a call.
Net is also not working. Network showing at mobile is very low.
Feom last 1.5 years i raising complaints but no resolutions till now.
Please provide a confirmation via call when issue will resolve. I am very disappointed by services.
Thanks....
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shailendra arya@09
from Mumbai, Maharashtra
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poor services

Address:near hanuman temple kaiserganj bahraich, Bahraich, Uttar Pradesh, 271903
Website:Jio

I want to tell you that i have complained many times to jio care but no response was received from it sir, there is a lot of network problem in our area, nor does the net work, nor is there a calling problem, sir, pay very much attention to it.
This problem is not ours, but the problem runs like this in everyone's phone, sir, please provide better network this is very important issue for poor people. My jio number is [protected]br...
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Vishalg842
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jio speed problem

Address:VIJAY NAGAR NEAR PNB BRANCH OF GAUS GANJ, Raisen, Madhya Pradesh, 802301

Jio no:- [protected]
My address:- vijay nagar gaus ganj ara, bhojpur, bihar, 802301
Jio speed is too slow max speed is 150kbps only when i complain about it to customer care he/she said the problem will solved in some days but still this problem persist.
First i complain about it in 2017 but still happens and no improvement shown.
They said too many users in your area. When the network has limited capacity why you're...
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NoorinYusuf
from Gurgaon, Haryana
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jio gigafiber refund not received

Address:122017

I have not recieved my refund since more than a month i had cancelled jio giga fiber installation as you people did not install juo giga fiber for a month a full refund was promised but still more than 1 month after cancellation u have got no refunds and you customer care just keeps on saying we dont have any information. Will someone tell me eho has the information....
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soumyaiam
from Bhubaneswar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

buying jio recharge voucher using google pay issue

Recently i did a recharge of 448/-
With applied 50/- coupon in jio app
Using my google pay payment option, the transaction was successful and even in the jio app it reflected to be successful and on moving back it showed no voucher in my account and no history of buying voucher in jio app although there is a proof of payment from my google pay app of paying 398/- to jio linked account. Tried contacting jio but got no response...
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Plz registered appellate complaint for network coverage for 39 days immediately

This is my jio number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Latitude. 26.02776.

Longitude 81.80807

Plz do the needful plz registered the appellate complaint for 39 days

We are...
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56indori
from Mumbai, Maharashtra
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internet not working properly since 3 years

Address:Indore, Madhya Pradesh, 452005

3 साल से हज़ारो कंपलेन के बावजूद भी कोई समाधान नही हुआ
हमेशा बस यह कह कर टाल दिया गया है कि धीरज रखें हमने आपकी समस्या आगे फॉरवर्ड कर दी है, और आपके क्षेत्र में नेटवर्क सम्बन्धित...
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