Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6546
Resolved
365
Unresolved
6181
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 99

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SANUDEEN Maidheen
from Delhi, Delhi
Report
Copy

recharge done to my number got reflected to some other number

Address:639004

I did 251rs recharge to my jiofi number today through the website jio.com. I signed in to their website by entering my jiofi number and then proceeded to recharge for 251rs. Once the recharge is successfully done there was a shocker. Recharge was done to my wife's number.
I communicated to customer care and asked either to refund my money or swap the recharge done to the incorrect number. But they said that i'm lying and i did recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Taha Barnagarwala
from Mumbai, Maharashtra
Report
Copy

jio new sim recharge not done

Address:10-11 manik bagh, Rajtownship, Indore, Madhya Pradesh, 452001

Well i got a new jiofi with sim at jio office and they recharged the sim for 3 months but there nothing about the recharge on my jio app about recharge and its services aren't working. When we again went to the jio office they told me that the can't do anything about the problem and told to contact customer support and they also ain't picking any calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VirendraKumar88
from Mumbai, Maharashtra
Report
Copy

jio not helping us for network coverage in azamgarh district of uttar pradesh

Respected sir / madam

My name is virendra kumar

This is my jio reliance number
[protected]

This is my address
Room 17 sajai khanjahanpur district azamgarh city shahganj uttar pradesh 223222

Latitude 26.07488 and longitude 82.72963

Sir i had brought the issue of network coverage of jio in our area is totally low and weak coverage. I had try to esclated...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mohammed hyder
from Mumbai, Maharashtra
Report
Copy

no internet and unable make or receive calls

Address:Hyderabad, Andhra Pradesh

Hi,

Mobile number: 830977xxxx
Location: yousuf nagar, syed ali guda, tappachabutra, hyderabad, telangana

We are facing network issue from 9th october 2019 in my area.
Kindly restore the data and call service immediately.

For more information please go through my interaction number: mr0000p5w3ma

I have more than 30 mails where customer executive said by today night...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshurail
from Mumbai, Maharashtra
Report
Copy

worst staff

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

There is a jio center in silvassa town which is supposed to be the sole official place where complaints or issued related to products or services are supposed to be handled.
I went to this office today on 21/10/2019 at around 01:30 pm to get my jiofi battery replaced. This battery is not available in the open market and is sold only by this said outlet in the town.
The concerned staff came to say that he is going for lunch...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anj Ali
from Mumbai, Maharashtra
Report
Copy

1gb data is exhausting very fast

Anjali
Solan, himachal pradesh.

My 1gb data is exhausting very fast even though i don't use it often. Why is it so? Do company wants people to change their number to some other stuff? We trusted company blindly. Either you stop doing this to your customers or we don't have another option than changing our sim to some other sim. I hope you'll look after this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mufaddal Tashrifwala
from Surat, Gujarat
Report
Copy

complaint about recharge done of 299 at rechargecube.in

I have made a recharge of 299 on 15 October 2019 at rechargecube.in which showed up when I typed jio recharge on Google
They have told to re credit it in 48 hours but still i haven't recieved anything.
Kindly please see to it and refund back my amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya5877
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received recharge but amount has been deducted from google pay

I recharged my jio number [protected] for 169rs from google pay. The amount has been deducted from my account but i haven't received the recharge message yet please resolve the problem. I have attached the recept of google pay payment. Upi transaction id was[protected]. And the amount payed [protected]@hdfcbank. I have already attached the photo recept of the transaction kindly look into it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HarryPotterAnis
from Mumbai, Maharashtra
Report
Copy

cancellation of jio phone recharge

Address:700150

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via sbi net banking, reference no is br0003ediszy, and the transaction id is[protected].

I have recharged the ₹49+₹10 iuc pack. Kindly cancel the aforesaid recharge so that i can recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vill Lamabahadurpur, Karimganj, Assam, 788722

To refund access payment against jio sim no : [protected] which was paid by mistake by hdfc bank on 21/09 and 22/09
Total amount paid in excess : rs 399 x 3 on 21/09 and 22/09
Mode of payment : hdfc regalia credit card : 485498xxxxxx7386
Card holder - bhanumati nath
Txn ref nos :
Hga1p01c[protected]
Hga1p0e6a[protected]
Hga1p[protected]
Your early action is appreciated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mgoyal11
from Mumbai, Maharashtra
Report
Copy

jio tower in my area

Address:Ghaziabad, Uttar Pradesh, 201001

Hi, my name is mohit goyal, i am living in b217 near behl hospital, rajeev puram colony, dasna. Ghaziabad.
I am very frustrated and upset as jio tower is installing at the front of my home. I have first time pregnant wife with very complicated situation and now this is one more frustration added by this tower as this cause health issue mostly for children and pregnant lady as well as for senior citizens.
Many of the survey and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravi raveyi
from Hyderabad, Telangana
Report
Copy

non available of, signals, signal, strength, call diversion call connection

Address:502295

My jio mobile number is [protected]
In my area of malkapur x road near taher plaza, sangareddy, sangareddy district-502295 telangana
Am not getting signal strength totally from last week continuously.. It's showing no signal.. Emergency calls only..
And signal strength is also less
Calls are not getting to some jio numbers and particular other n/w numbers.
Calls are getting connected to others when dialled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HemanthHN6
from Mumbai, Maharashtra
Report
Copy

internet speed issues

Address:"Paanchajanya", Near Koppada Guttu House, Padukodi, Kulur, Dakshina Kannada, Karnataka, 575013
Website:www.jio.com

My speed was fine until yesterday, around 5 to 15 mbps. Then today my net speed came down to 80kbps when I still had 700 mb data left on my number.
Number : [protected]
I contacted support and they told me whats causing this issue is that many users are using internet at same time.
What kind of reason is that?
Please fix this....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umeshkumar88
from Mumbai, Maharashtra
Report
Copy

reliance jio team not helping us

This is my jio number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Plz do the needful plz registered the appellate complaint for 39 days

We are frusted of network coverage not getting network plz registered appellate complaint for 39 days i had send all details to registered for appellate complaint
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Kundra
from Jaitaran, Rajasthan
Report
Copy

jio gigafiber money refund

Address:Jaipur, Rajasthan

I'm vishal, resident of jaipur who applied for jio gigafibre connection for my home 4 months back. Despite knowing that my home doesn't fall under rfs area the jio executive accepted my connection request and did all formalities (Documents, adv. Deposit of rs.2500/- etc) and assured me of getting services within a week. After 1.5 months, making 1000s of calls here n there i was finally asked by the same executive to initiate refund process...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
brijesh4681
from Mumbai, Maharashtra
Report
Copy

49 rupees recharge not failed and balance not received

Address:D4/1 Rajive Nagar Bina Sagr MP, Sagar, Madhya Pradesh, 470113

I am brijesh singh, my mobile number: - [protected] is this, my recharge also did not fail and the balance was also cut off from the account and my mobile balance was also not recharged. I had done the recharge from jio mobile app.

To transfer inb reliance payment solution bill_rpsl payments 14-oct[protected]oct-2019) rs - 49.00 reference no: rsbi[protected]igahfnacw5

I request that my balance be refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramxasry
from Mumbai, Maharashtra
Report
Copy

4g speed unacceptable

Address:Pilathara, Chunangad PO, Palakkad, Kerala, 679511

I used to get 6 mbps + speed for several weeks. now the speed is reduced to 190kbps which is not acceptable. I had complaint this to 1800 before 1 week and there is no improvement.

I disconnected BSNL broad band and took JIO 4G connection. Now it seems BSNL 512k was better.

I will go aggressive on social media if JIO do not perform. Your actions recently seems to disappoint your customers and tend to cheating...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mushabbir zaki
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no received recharge voucher even after paying

Address:B-10,KEHKASHAN COMPLEX,PHASE-II, FIRST FLOOR, BEHIND KOHEFIZA HOSPITAL,KOHEFIZA, Bhopal, Madhya Pradesh, 462001

Purchased jio recharge voucher
Money deducted, received confirmation mesaage but not received recharge voucher till now which is more then 24 hours. I have tried consumer care, spoken to senior reps, everyone is acknowledging complaint which is some technical fault from componies end only but they are unable to resolve, they are not ready to give any complaint number, more over they dont even have any clue how long it will take to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madeshdeva
from Mumbai, Maharashtra
Report
Copy

I pay 46500 rs. for reliance jio infocomm limited for recruiters

Address:I dont know but he send his training address bangalore, 635305

I complaint about mr. Srikantrao (trainer)
Mr. Sanjay chukla(enquiry member )
Mrs. Khushi verma(offer member)
Mrs. Priyanka(verify member )
Mrs. Ruchika rao(hr fraud member)
These gangs are misused reliance jio infocomm limited and first of khushi verma say security deposit for rs. 1880 & priyanka says laptop deposit rs. 9800 & srikantrao says extra deposit for laptop rs.11700 & also he says account opening...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8972983
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discontinued of outgoing calls

My jio number is [protected]. I have a recharge of 399 rs which i activated on 11oct 2019 and valid for 03 jan 2019. My outgoing calls are discontinued due to high usage of outgoing calls which is not mentions in anywhere in term and conditions. Jio is showing plan o[censored]nlimited call in 399 rs recharge for 84 days. And when i asked for limits of outgoingtells then nobody is able to tell these limits including jio customer care, jio team which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy