Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6547
Resolved
365
Unresolved
6182
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
423

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 105

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajan2202
from New Delhi, Delhi
Report
Copy

recharge done successfully but not reflecting in myjio app

Address:New Delhi, Delhi

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 31st of august 2019, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rama023
from New Delhi, Delhi
Report
Copy

vulgar talk, abusive word message about private parts

Address:168 Soni Bada near Devanta Hospital ward no.28 Singpur Road, Shahdol, Madhya Pradesh, 484001
Website:+919326690231, +919326690230

Dear team,

There is some person, who is calling again and again and using abusive words for me, and writing abusive content and sending message. I don't where they got my number, I am not social media person or not having any kind of relation with them. I am requesting you to take a proper action against them. So they won't be able to do this kind of haressment with anyone. In any circumstances....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atitshah30
from Mumbai, Maharashtra
Report
Copy

deposit refund

Address:Adinath Apt, Mumbai City, Maharashtra, 400007

I have given back two boxes of JIO Gigafiber back and want refund totalling to ₹9000 which I have not received since the last 3 months now. I am getting no reply from the Jio executives at all. No call or response received at all. I am calling them continously but I am not getting proper reply from anyone of them at all.

The ids are
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
999sai999
from Delhi, Delhi
Report
Copy

data exhausted rapidly

From 31st august 2019 onward my jiofi data of 1.5gb/day is getting exhausted whenever i opened it within minutes. On 31st morning at 7 am i got the message. Then on 1st september i opened the equipment at 4pm only. Within minutes i got the message of 90% usage. Then i changed the password. On 2nd september it worked as usual. But again today on 3rd september i opened it at morning at nearly 7 am. By 7.44am i got 50% usage message and by 12pm...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramatulasi Ghanta
from Hyderabad, Telangana
Report
Copy

please solve problem immediately

Address:521108

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 1st of september 2019. I did not receive any sms from jio confirming the recharge but in myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls although i recharged. Please resolve immediately....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Darshill
from Ahmedabad, Gujarat
Report
Copy

recharge amount deducted but not get recharge

Address:19 mangalya row house, ghatlodiya, Ahmedabad, Gujarat, 380061

I have done recharge through myjio application on 2nd sep 2019 through net banking of 52 rps for 7 days and from my bank account amount got deducted but i still did not get any recharge. I want to get my thing resolve as soon as possible this thing happen to me for the first time.
In my jio plans i couldn’t see the recharge history anyway though my amount is deducted. Major concern

Reference number - igagxmjuu6br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sector 67, Mohali, Punjab, 160062

The jio 4g's worst than other network for both calling and internet. The internet speed is slower than the snail and is very poor.
I have tried to talk on jio customer care, but when i dial '198' for complain, i hear only instructions, 'if you got this issue then press this number & that number, ' bla bla bla, and i didn't receive assistance from jio. Even trai has mentioned that '198' has to be for complaints only (But jio care people...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashutosh365
Report
Copy

0 internet speed, I want refund

Address:160062

The jio 4g mobile calling and internet is very poor. I have tried to talk to their customer care but on 198 only instructions comes 'if this then press this number and that number, ' bla bla bla. Even try has mentioned that 198 is only for complaining (They have to hear us). I am not satisfied with jio services. I ported to jio from vodafone and my sim got activated on 1st of august. Now i want my refund from jio. Vodafone's 2g is faster...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishik Kumar
from Mumbai, Maharashtra
Report
Copy

voice call not working many times..network is very bad

Address:741505

I choose the jio network and recharge with 399. But i do not get proper service from jio. The jio network tower is too far from my house. Many time voice call got disconnected, all the time jio network is too slow thats not usable. When i call to jio customar care, they told me that they will solve. But they not solved i think jio is fraud with us.
So, i request to trai, please give a step against reliance jio network....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arjun Anandh
from Mumbai, Maharashtra
Report
Copy

data getting exhausted

My 1.5 GB jio data is getting exhausted even without using any internet. It happens when i am using JIOFI. It is happening even after i have informed JIO customer care. I am not able to watch my video classes due to this. Kindly help me with this problem it is really urgent for me. My studies are getting affected due to this kindly do take this into your due consideration and resolve my issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rao Venkat
from Kumbakonam, Tamil Nadu
Report
Copy

jio recharge 399

Address:LIC OF INDIA, KAMAT BUILDING, Srinagar, East Godavari, Andhra Pradesh, 533308

Unfortunately by typo error I wrongly mentioned my mobile no [protected]
Instead of my original jio mobile number [protected].

PLEASE rectify the mistake and recharge my mobile [protected].

PLEASE do the needful as soon as possible.
Through AMAZON

Thanks & Regards
Venkat
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
animesh92
Report
Copy

network and internet problem

Address:Upper Beniasol, Purulia, West Bengal, 723121

Respected sir,
I live at adra, lower beniasol in purulia dist. W. B, pin-723121. Sir, i am complaining jio network and slow internet both of issues from more than 10 months. The service request no is sr00000xuj8l. Sir, whenever i tried to call customer care they didn't transfer my call arguing that hr is busy or don't want to take a call and we are working on this issue. If the team is working so hard then why we can't see the effort....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijeet002
from Mumbai, Maharashtra
Report
Copy

low internet speed and call drop issues

Address:Hoodi, 560048
Website:Jio.com

I had been a subscriber of jio since a long duration and since last 1 year i had been complaining about the slow internet connectivity and low network coverage but the customer care representative aren't filing my complaint nor are they taking any steps to improve their network.

Everytime i try contacting them they come up with similar kind of response.

Please take some action against this else i would be forced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Sudha
from Mumbai, Maharashtra
Report
Copy

recharge not come

Sir,
I have done recharge through my jio app using paytm upi
My upi referance no.[protected]
In paytm its show money send to reliance jio infocomm limited
Its also show id — reliancejioinfocomm.[protected]@hdfcbank

Money is deducted from bank
Recharge not happen till yet
No any message come from there
Sir look my matter
Recharge not done or not sowing in my jio...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramatulasi Ghanta
from Hyderabad, Telangana
Report
Copy

please resolve problem

Address:521108

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 1st of september 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls although i recharged. Please resolve immediately.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Radhika moorjani
from Mumbai, Maharashtra
Report
Copy

recharge successful, money deducted but not activated

Address:Ahmedabad, Gujarat

Yesterday night i recharged for a friend through my jio. It is showing successful. Amount has been deducted from my account but recharge is not done yet.

What should i do?

A huge company like jio is doing such things is shameful.

It has been more than 3 years since jio started still such horrible things are happening with jio.

In every condition jio is the best but this problem...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
B
Barshita Sahu
from Mumbai, Maharashtra
Report
Copy

money refunding

During a jio recharge of ₹399 on my jio number through my jio app while i was recharging, it failed and showed a recharge failure message so i tried it again but again it failed and showed a failure recharge but the money has been deducted twice from my bank account so i humbly request you to refund the sum of ₹798 to my account as soon as possible.
Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonakshi chopra
from Mumbai, Maharashtra
Report
Copy

I didn't get the refund of 2500

Address:D-499 Malviya nagar, Jaipur, Rajasthan, 302017

U applied for hui fibre and i paid 2500 to the nearest area service incharge through paytm but my application got rejected because the adhaar card wasn't original the refund needs to come to me in 7 working days but it almost 2 months now t haven't received the refund and n i'm not getting any responses from the company or the service man i paid too....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devanggg1313
from Agra, Uttar Pradesh
Report
Copy

jiofiber refund of 4500

Address:G-703 Jaipuria Sunrise Green, , Abhay khand -2, Indirapuram, Ghaziabad, Uttar Pradesh, 201014

Hello, i have been trying to call customer care for disconnection since 15 days, no one picks up. I went to office and did complaint, they raised my request for refund but it's so many days i didn't got my refund!

My jio service giga internet id is :[protected]
Please help me with the refund, i have no money. I want my money back!
[protected]
Registered mobile number - ([protected])...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prth Mndl
from Mumbai, Maharashtra
Report
Copy

tower/ network

Address:Bamanghata ,hadia,700150 , south 24 pgs, landmark- bamanghata high school, 700150

Dear Jio authority ..we r can't use the proper network service in my area ..before 2-3 month we are all to face the problem ...many complaints are given in this areas people .. individual Jio is very bad service and very rude customer representative in kolkata ..pls solve this otherwise we are porting our sim to different network ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy